TrueFlame 40 Inch 5 Burner Freestanding Gas Grill
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$4,798.00
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No Sales Tax (Excl. NY)
Owner Operated Customer Service - Open 7 Days A Week
30-Day Easy Returns - No Restocking Fees
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- Description
- Specs & Dimensions
- Product Videos
- Shipping & Delivery Info
- Easy Returns
Description
TrueFlame 40 Grill w/ Cart
Key Features
- 304 Stainless Steel Construction: Ultimate resistance against rust, heat discoloration, wear and tear, and all weather conditions.
- 5 Cast Stainless Steel High Powered Burners: Total of 70,000 BTUs for incredible searing heat and a wide, even heating temperature range.
- 10,000 BTU Rotisserie Burner: Instant grilling versatility for roasting, slow-cooking, and more.
- Heavy-Duty Stainless Steel Square Cooking Grates: Maximum surface area for even grilling, leaving perfect sear marks to lock in flavor.
- Bright Halogen Interior Lighting: Expands grilling surface visibility any time of day, perfect for nighttime grilling.
- Balanced Multi-Position Hood Hinge: Easy and convenient hood access without letting heat escape; adjust to the perfect angle while grilling.
- 304 Stainless Steel Flame Tamers: Superior burner protection, even heat distribution, and vapor flavor enhancement.
- 5 Heat Zone Separators: For precision control, allowing different cooking temperatures across your grilling surface.
- Stainless Steel Warming Rack with Removable Cooking Tray: Expands the cooking area, ideal for veggies, searing, roasting, and more.
- Flame Thrower Ignition System: Safe, reliable start with a twist and press of the control knob for the perfect flame.
- Flash Tube Backup Ignition System: Quick and reliable backup ignition to ensure you're always ready to cook.
- Full-Length Control Panel Red LED Light Bar: Adds a sleek, professional look to your outdoor cooking space.
-
Includes Grill Cart: Offers double-door storage space, a gas tank holder, folding side shelves, and four caster wheels with locks for mobility and convenience.
TrueFlame 40-Inch Freestanding Grill | 70,000 BTU Powerhouse Performance
The TrueFlame 40 Inch 5 Burner Gas Grill with Cart is the epitome of luxury grilling, offering an expansive cooking surface that makes hosting large parties or cooking up multiple BBQ favorites a breeze.
Designed for durability with 304 stainless steel construction gives you superior resistance to rust, heat discoloration, and outdoor elements, promising years of memorable outdoor cooking experiences. The spacious grill cart not only gives you the mobility to set up your grilling station wherever you please, but also provides ample storage below and sturdy side shelves for a seamless cooking experience.
Five High-Powered Burners & Versatile 10,000 BTU Rotisserie Burner
Packed with five cast stainless steel burners, this 40-inch grill delivers an impressive 70,000 BTUs (14,000 BTUs per burner) to your cooking surface. Whether you're searing steaks or cooking low and slow, these high-powered burners ensure even heat distribution across the grill, giving you the flexibility to prepare a variety of dishes simultaneously.
And when you're ready to elevate your outdoor cooking game, the 10,000 BTU ceramic infrared rotisserie burner comes into play. Controlled from the front gas panel, this backburner lets you roast and slow-cook right on your patio. From rotisserie chicken to perfectly slow-cooked pork, the rotisserie burner adds a new dimension to your BBQ versatility.
Precision Cooking with 304 Stainless Steel Flame Tamers & 5 Heat Zone Separators
Above the powerful burners lie the 304 stainless steel flame tamers, which serve multiple functions: they protect your burners from grease drippings, ensure even heat distribution, and vaporize drippings to infuse your food with that classic BBQ flavor.
For ultimate control over your cooking surface, this grill features five heat zone separators. You can set each burner to a different temperature, creating five distinct cooking zones. This means you can sear steaks on high heat, slow-cook ribs on low, and roast vegetables simultaneously—all on the same grill. TrueFlame gives you the flexibility to craft an entire meal without compromising on flavor or texture.
Heavy-Duty Stainless Steel Square Cooking Grates
Maximize your grilling performance with heavy-duty stainless steel square cooking grates. These grates provide maximum surface contact for even cooking and those coveted perfect sear marks that lock in flavor and juices. With an expansive 892-square-inch main grilling space, you can easily cook up to 24 burgers at once.
And that’s not all—there’s also a 229-square-inch stainless steel warming rack equipped with a removable cooking tray. This warming rack is perfect for holding side dishes, vegetables, or items that need a gentler heat, adding a layer of versatility to your grilling repertoire.
TrueFlame's Multi-Position Grill Hood Hinge & Bright Halogen Lighting
The balanced, multi-position grill hood hinge is an industry-first feature designed to give you ultimate control and precision. This hinge allows you to open the hood to your desired angle, retaining the internal heat and ensuring consistent cooking temperatures.
The knurled finish on the stainless steel handle offers extra grip, making it easy to lift the hood smoothly. For those late-night grilling sessions, dual bright interior halogen lights ensure that your cooking area is perfectly illuminated, eliminating the need for additional lighting. The large analog thermometer on the hood keeps you informed of your grill's internal temperature, helping you cook with confidence.
Safe and Reliable Ignition System
Grilling with TrueFlame is not just about power; it's also about safety and reliability. The grill is equipped with a flame thrower ignition system, which allows for an instant and consistent flame with a simple push and twist of the control knob. This system ensures each burner lights independently for precise temperature control.
And for added peace of mind, the grill features flash tubes as a dependable backup ignition system. If the primary ignition fails, lighting a match and placing it into the flash tube will safely ignite the burner. This dual ignition system guarantees that your grill is always ready for action, ensuring a stress-free grilling experience.
TrueFlame 40-Inch Grill – Versatility Meets Convenience with Included Grill Cart
This grill isn’t just about performance—it’s about convenience too. The included stainless steel grill cart is designed for instant mobility, allowing you to effortlessly move your grill around the patio or backyard. The spacious double-door storage beneath the grill is perfect for storing your gas tank, grilling tools, and accessories.
Inside, a secure gas tank holder keeps your tank in place, while top and bottom ventilation prevents gas buildup, ensuring safe storage. The cart also boasts dual 12-inch folding side shelves, providing extra workspace for serving, prepping, or cooking. When not in use, these shelves fold down, making it easy to store the grill in tight spaces.
With the TrueFlame 40-Inch Grill, you're getting more than just a grill—you're getting a fully-equipped outdoor kitchen that caters to all your cooking needs, from searing and roasting to slow-cooking and smoking. Built to last and designed to impress, this grill is the ultimate choice for those who take their outdoor cooking seriously.
Manufacturer Information
Click here for the Owner's Manual
Click here for the TrueFlame Catalog
Click here for the Cleaning and Care Guide
Warranty
When you choose the TrueFlame Grill by AMD Direct, you're not just getting a premium gas appliance; you're securing peace of mind with our industry-leading GOLD STANDARD LIFETIME WARRANTY. This unrivaled warranty ensures every part of your grill, from the sturdy stainless steel construction to the essential cooking grates, burners, valves, and even the innovative briquette systems, is covered for life without any proration. Furthermore, we extend a 3-year warranty to all other parts and electrical components, including LED bulbs, wire harnesses, and transformers. Precision engineering and exceptional performance are hallmarks of AMD Direct, and our comprehensive warranty reflects our commitment to your long-term grilling success.
TrueFlame Learning Center
Order now with free shipping!
Specs & Dimensions
TrueFlame 40 Inch Freestanding Grill |
|
|---|---|
| Models |
|
| Exterior Material | 304 Stainless Steel |
| Fuel Type | Natural Gas (NG) or Propane (LP) |
| Configuration | Freestanding |
| Collection | TrueFlame |
| Primary Color | Stainless Steel |
| Dimensions |
|
| Burner Material | Cast Stainless Steel |
| Number of Burners | 5 Burners |
| Total Grilling BTUs | 70,000 BTUs |
| BTUs Per Burner | 14,000 BTUs |
| Grill Grate Material | Stainless Steel |
| Grill Grate Type | Square Grill Grate Rods |
| Total Grilling Area | 892 Sq. Inches |
| Main Grilling Area | 663 Sq. Inches |
| Warming Rack Area | 229 Sq. Inches |
| Burger Count | 24 |
| Rotisserie Infrared Burner | Included |
| Rotisserie Infrared Burner Total BTUs | 10,000 BTUs |
| Rotisserie Kit | Sold Separately |
| Primary Ignition Type | Flame Thrower Ignition System |
| Secondary Ignition | Flash Tube Ignition System |
| Gas Control Panel Lights | Red LED Lighting |
| Heat Zone Separators | Yes |
| Heat Zone Separator Count | 5 Zones |
| Grill Hood | Balanced Multi-Position Hood Stop Hinge |
| Interior Lighting | Included |
| Interior Lighting Type | 2 Halogen Built-In Lights |
| Thermometer | Analog Thermometer |
| Drop-In Sear Burner | Optional |
| Grill Cart Storage | 40" Double Door |
| Side Shelf Type | Folding Side Shelves |
| Side Shelf Dimensions | 12" (W) x 22" (D) |
| Gas Tank Holder | Included |
| Grill Cart Wheel | Four (4) Locking Caster Wheels |
| ETL Certified | Yes |
| Warranty | Gold Standard Lifetime Warranty |
Product Videos
TrueFlame Outdoor Kitchens
TrueFlame Grill Overview
TrueFlame Multi-Position Hood Adjustments
TrueFlame Grill Overview
TrueFlame Multi-Position Hood Adjustments
Shipping & Delivery Info
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
Authorized Dealer
- Description
- Specs & Dimensions
- Product Videos
- Shipping & Delivery Info
- Easy Returns
Description
TrueFlame 40 Grill w/ Cart
Key Features
- 304 Stainless Steel Construction: Ultimate resistance against rust, heat discoloration, wear and tear, and all weather conditions.
- 5 Cast Stainless Steel High Powered Burners: Total of 70,000 BTUs for incredible searing heat and a wide, even heating temperature range.
- 10,000 BTU Rotisserie Burner: Instant grilling versatility for roasting, slow-cooking, and more.
- Heavy-Duty Stainless Steel Square Cooking Grates: Maximum surface area for even grilling, leaving perfect sear marks to lock in flavor.
- Bright Halogen Interior Lighting: Expands grilling surface visibility any time of day, perfect for nighttime grilling.
- Balanced Multi-Position Hood Hinge: Easy and convenient hood access without letting heat escape; adjust to the perfect angle while grilling.
- 304 Stainless Steel Flame Tamers: Superior burner protection, even heat distribution, and vapor flavor enhancement.
- 5 Heat Zone Separators: For precision control, allowing different cooking temperatures across your grilling surface.
- Stainless Steel Warming Rack with Removable Cooking Tray: Expands the cooking area, ideal for veggies, searing, roasting, and more.
- Flame Thrower Ignition System: Safe, reliable start with a twist and press of the control knob for the perfect flame.
- Flash Tube Backup Ignition System: Quick and reliable backup ignition to ensure you're always ready to cook.
- Full-Length Control Panel Red LED Light Bar: Adds a sleek, professional look to your outdoor cooking space.
-
Includes Grill Cart: Offers double-door storage space, a gas tank holder, folding side shelves, and four caster wheels with locks for mobility and convenience.
TrueFlame 40-Inch Freestanding Grill | 70,000 BTU Powerhouse Performance
The TrueFlame 40 Inch 5 Burner Gas Grill with Cart is the epitome of luxury grilling, offering an expansive cooking surface that makes hosting large parties or cooking up multiple BBQ favorites a breeze.
Designed for durability with 304 stainless steel construction gives you superior resistance to rust, heat discoloration, and outdoor elements, promising years of memorable outdoor cooking experiences. The spacious grill cart not only gives you the mobility to set up your grilling station wherever you please, but also provides ample storage below and sturdy side shelves for a seamless cooking experience.
Five High-Powered Burners & Versatile 10,000 BTU Rotisserie Burner
Packed with five cast stainless steel burners, this 40-inch grill delivers an impressive 70,000 BTUs (14,000 BTUs per burner) to your cooking surface. Whether you're searing steaks or cooking low and slow, these high-powered burners ensure even heat distribution across the grill, giving you the flexibility to prepare a variety of dishes simultaneously.
And when you're ready to elevate your outdoor cooking game, the 10,000 BTU ceramic infrared rotisserie burner comes into play. Controlled from the front gas panel, this backburner lets you roast and slow-cook right on your patio. From rotisserie chicken to perfectly slow-cooked pork, the rotisserie burner adds a new dimension to your BBQ versatility.
Precision Cooking with 304 Stainless Steel Flame Tamers & 5 Heat Zone Separators
Above the powerful burners lie the 304 stainless steel flame tamers, which serve multiple functions: they protect your burners from grease drippings, ensure even heat distribution, and vaporize drippings to infuse your food with that classic BBQ flavor.
For ultimate control over your cooking surface, this grill features five heat zone separators. You can set each burner to a different temperature, creating five distinct cooking zones. This means you can sear steaks on high heat, slow-cook ribs on low, and roast vegetables simultaneously—all on the same grill. TrueFlame gives you the flexibility to craft an entire meal without compromising on flavor or texture.
Heavy-Duty Stainless Steel Square Cooking Grates
Maximize your grilling performance with heavy-duty stainless steel square cooking grates. These grates provide maximum surface contact for even cooking and those coveted perfect sear marks that lock in flavor and juices. With an expansive 892-square-inch main grilling space, you can easily cook up to 24 burgers at once.
And that’s not all—there’s also a 229-square-inch stainless steel warming rack equipped with a removable cooking tray. This warming rack is perfect for holding side dishes, vegetables, or items that need a gentler heat, adding a layer of versatility to your grilling repertoire.
TrueFlame's Multi-Position Grill Hood Hinge & Bright Halogen Lighting
The balanced, multi-position grill hood hinge is an industry-first feature designed to give you ultimate control and precision. This hinge allows you to open the hood to your desired angle, retaining the internal heat and ensuring consistent cooking temperatures.
The knurled finish on the stainless steel handle offers extra grip, making it easy to lift the hood smoothly. For those late-night grilling sessions, dual bright interior halogen lights ensure that your cooking area is perfectly illuminated, eliminating the need for additional lighting. The large analog thermometer on the hood keeps you informed of your grill's internal temperature, helping you cook with confidence.
Safe and Reliable Ignition System
Grilling with TrueFlame is not just about power; it's also about safety and reliability. The grill is equipped with a flame thrower ignition system, which allows for an instant and consistent flame with a simple push and twist of the control knob. This system ensures each burner lights independently for precise temperature control.
And for added peace of mind, the grill features flash tubes as a dependable backup ignition system. If the primary ignition fails, lighting a match and placing it into the flash tube will safely ignite the burner. This dual ignition system guarantees that your grill is always ready for action, ensuring a stress-free grilling experience.
TrueFlame 40-Inch Grill – Versatility Meets Convenience with Included Grill Cart
This grill isn’t just about performance—it’s about convenience too. The included stainless steel grill cart is designed for instant mobility, allowing you to effortlessly move your grill around the patio or backyard. The spacious double-door storage beneath the grill is perfect for storing your gas tank, grilling tools, and accessories.
Inside, a secure gas tank holder keeps your tank in place, while top and bottom ventilation prevents gas buildup, ensuring safe storage. The cart also boasts dual 12-inch folding side shelves, providing extra workspace for serving, prepping, or cooking. When not in use, these shelves fold down, making it easy to store the grill in tight spaces.
With the TrueFlame 40-Inch Grill, you're getting more than just a grill—you're getting a fully-equipped outdoor kitchen that caters to all your cooking needs, from searing and roasting to slow-cooking and smoking. Built to last and designed to impress, this grill is the ultimate choice for those who take their outdoor cooking seriously.
Manufacturer Information
Click here for the Owner's Manual
Click here for the TrueFlame Catalog
Click here for the Cleaning and Care Guide
Warranty
When you choose the TrueFlame Grill by AMD Direct, you're not just getting a premium gas appliance; you're securing peace of mind with our industry-leading GOLD STANDARD LIFETIME WARRANTY. This unrivaled warranty ensures every part of your grill, from the sturdy stainless steel construction to the essential cooking grates, burners, valves, and even the innovative briquette systems, is covered for life without any proration. Furthermore, we extend a 3-year warranty to all other parts and electrical components, including LED bulbs, wire harnesses, and transformers. Precision engineering and exceptional performance are hallmarks of AMD Direct, and our comprehensive warranty reflects our commitment to your long-term grilling success.
TrueFlame Learning Center
Order now with free shipping!
Specs & Dimensions
TrueFlame 40 Inch Freestanding Grill |
|
|---|---|
| Models |
|
| Exterior Material | 304 Stainless Steel |
| Fuel Type | Natural Gas (NG) or Propane (LP) |
| Configuration | Freestanding |
| Collection | TrueFlame |
| Primary Color | Stainless Steel |
| Dimensions |
|
| Burner Material | Cast Stainless Steel |
| Number of Burners | 5 Burners |
| Total Grilling BTUs | 70,000 BTUs |
| BTUs Per Burner | 14,000 BTUs |
| Grill Grate Material | Stainless Steel |
| Grill Grate Type | Square Grill Grate Rods |
| Total Grilling Area | 892 Sq. Inches |
| Main Grilling Area | 663 Sq. Inches |
| Warming Rack Area | 229 Sq. Inches |
| Burger Count | 24 |
| Rotisserie Infrared Burner | Included |
| Rotisserie Infrared Burner Total BTUs | 10,000 BTUs |
| Rotisserie Kit | Sold Separately |
| Primary Ignition Type | Flame Thrower Ignition System |
| Secondary Ignition | Flash Tube Ignition System |
| Gas Control Panel Lights | Red LED Lighting |
| Heat Zone Separators | Yes |
| Heat Zone Separator Count | 5 Zones |
| Grill Hood | Balanced Multi-Position Hood Stop Hinge |
| Interior Lighting | Included |
| Interior Lighting Type | 2 Halogen Built-In Lights |
| Thermometer | Analog Thermometer |
| Drop-In Sear Burner | Optional |
| Grill Cart Storage | 40" Double Door |
| Side Shelf Type | Folding Side Shelves |
| Side Shelf Dimensions | 12" (W) x 22" (D) |
| Gas Tank Holder | Included |
| Grill Cart Wheel | Four (4) Locking Caster Wheels |
| ETL Certified | Yes |
| Warranty | Gold Standard Lifetime Warranty |
Product Videos
TrueFlame Outdoor Kitchens
TrueFlame Grill Overview
TrueFlame Multi-Position Hood Adjustments
TrueFlame Grill Overview
TrueFlame Multi-Position Hood Adjustments
Shipping & Delivery Info
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
