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Summerset Sizzler Pro 40 Inch 5 Burner Grill w/ Deluxe Cart
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Summerset Sizzler Pro 40 Inch 5 Burner Freestanding Gas Grill w/ Deluxe Cart

SKU SZRPRO40L + CART-SZR40-DC
$4,898.00
+ Free Shipping
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Summerset Sizzler Pro 40 Grill w/ Deluxe Cart


Key Features

Newly styled hood and handle with sharpened lines, plus upgraded control knobs for precise temperature management.

  • Exterior LED Lighting + Bezel Indicators – Bright LED lights around the gas knobs and red-to-white bezel lighting make it easy to see which burners are active, especially during nighttime grilling. Adds modern flair and functional safety.
  • 70,000 BTUs From 5 Cast Stainless Steel Tube Burners: Each high-powered burner delivers up to 14,000 BTUs, providing even heat for searing steaks, grilling chicken, or slow-roasting ribs without cold spots or flare-ups.
  • Large 875 Sq. Inches of Grilling Surface: Includes 673 sq. in. of the main cooking area and a 202 sq. in. warming rack, giving you the space to cook up to 24 burgers, sides, and sauces—all at once.
  • 304 Stainless Steel Construction: Both the grill body and cart are constructed with premium 304 stainless steel for maximum durability, corrosion resistance, and a sleek, professional look.
  • Double-Walled Stainless Steel Hood: Retains heat for consistent grilling temperatures and prevents external discoloration from high heat. Designed to endure the rigors of daily cooking and weather exposure.
  • 15,000 BTU Infrared Rotisserie Burner: Built into the rear of the grill, this ceramic infrared burner is ideal for slow-roasting poultry and large cuts of meat, delivering high-intensity radiant heat for perfect rotisserie cooking.
  • Heavy-Duty 8mm Grill Grates: Thick, stainless steel rods provide superior heat retention and the perfect grill marks. Their durability resists warping and ensures even heat distribution across the surface.
  • Easy Clean Ceramic Briquette Trays: Located beneath the grates, these trays protect burners from grease, ensure even heat distribution, and vaporize drippings for enhanced flavor. Easily removable for cleaning.
  • 5 Heat Zone Separators: Create five independent cooking zones for precise temperature control. Grill veggies, sear steaks, and toast buns simultaneously without compromising quality.
  • Interior Halogen Lights: Two high-output halogen lights under the hood illuminate your grilling surface so you can cook clearly after dark—no flashlight required.
  • Flame Thrower Ignition: Push-and-turn startup eliminates the need for batteries or external lighters, delivering reliable ignition with one smooth motion.
  • Flash Tube Backup Ignition: In case of primary ignition failure, this manual option provides safe, instant backup ignition to keep the cookout going.
  • Analog Thermometer: Built into the hood for easy monitoring, this 3-inch gauge helps you dial in your target temperature without lifting the lid.
  • Deluxe Cart Included: Includes folding stainless steel side shelves for prep space, two deep storage drawers for tools, a magnetic latch access door for propane tank storage, a built-in paper towel holder, and side, rear, and bottom ventilation to promote airflow and safety.

Perfect the Art of Grilling with Summerset Sizzler Pro

The Summerset Sizzler Pro 40 Inch 5 Burner Freestanding Gas Grill is engineered to meet all your grilling needs with unmatched flexibility and firepower. Whether you're a searing specialist or slow-roasting enthusiast, this grill brings the heat with 70,000 total BTUs across 5 cast stainless steel burners.

Each burner delivers up to 14,000 BTUs, ensuring your food is cooked thoroughly and evenly from edge to edge. Its ceramic briquette trays eliminate hot and cold spots and infuse food with smoky flavor while protecting your burners from drippings. Perfect for a backyard bash or intimate family dinner, the Pro 40 brings commercial-grade performance home.

Premium Build With Stainless Steel Durability

Constructed from resilient 304 stainless steel, the Sizzler Pro 40 is built to endure years of weather and wear. A double-walled hood retains heat and resists discoloration. The 3-inch analog thermometer on the hood allows accurate temperature monitoring without lifting the lid and letting heat escape.

Spacious Cooking Surface with Zone Control

The massive 875 sq. inch cooking surface includes 673 sq. in. of main grilling area and a 202 sq. in. warming rack. The 8mm stainless steel grates deliver top-tier sear marks and retain heat longer. With 5 heat zone separators, you can grill different foods at different temperatures at once—sear steaks while gently grilling veggies on the side.

Infrared Rotisserie Burner for Juicy Perfection

The built-in 15,000 BTU infrared rotisserie burner expands your cooking options, offering slow roasting capabilities for poultry, roasts, and more. Using ceramic tiles, the burner delivers intense, evenly distributed heat that locks in juices and flavor. Add an optional rotisserie kit and cook restaurant-quality meals from your patio.

Flame-Thrower Ignition and Safety Lighting

With flame thrower ignition, startup is fast and easy—no batteries required. Should the need arise, the flash tube ignition system ensures safe and simple manual lighting. At night, interior halogen lights brighten your cooking surface, while LED-lit control knobs (that switch from white to red when active) add style and safety to your grilling experience.

Cart Features That Go the Extra Mile

This freestanding cart isn't just a support system—it’s a game changer. Folding stainless steel side shelves provide generous prep space when needed and tuck away when not. Front-locking caster wheels give you mobility and security, while a dual drawer-and-door storage system gives you room for utensils, seasonings, or your propane tank. An interior paper towel holder keeps things clean, and ventilation on all sides ensures safety during extended grilling sessions.

Gold Standard Warranty

Enjoy peace of mind with Summerset’s Gold Standard Lifetime Warranty. This industry-leading protection covers construction, burners, cooking grates, ceramic briquettes, flame tamers, and more. Electrical components are backed for three years. Just register within 30 days to activate your coverage.


Summerset Sizzler Pro 40-Inch Freestanding Gas Grill

Model SZRPRO40-CART-NG / SZRPRO40-CART-LP
Fuel Type Natural Gas or Propane
Exterior Material 304 Stainless Steel (Grill & Cart)
Number of Burners 5 Burners
Burner Material Cast Stainless Steel
Total BTUs 70,000 BTUs + 15,000 BTU Infrared Burner
Cooking Surface 875 Sq. Inches (Main: 673 / Warming: 202)
Cooking Grates 8mm Round Stainless Steel
Heat Zone Separators 5
Ceramic Briquettes Easy-Clean Briquette Trays
Ignition System Flame Thrower + Flash Tube Backup
Thermometer 3-Inch Analog Built-In
Lighting Halogen Interior + LED Knob Lighting
Cart Features Folding Side Shelves, Locking Casters, 2 Drawers, Magnetic Door, Propane Storage, Paper Towel Holder, Side/Rear/Bottom Venting
Burger Capacity 24 Burgers
Rotisserie Kit Optional (Sold Separately)
Warranty Gold Standard Lifetime Warranty

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Class

Premium +

Premium

Premium

Premium +

Exterior Material

304 Stainless Steel

443 Stainless Steel

304 Stainless Steel

304 Stainless Steel

Configuration

Built-In / Freestanding

Built-In / Freestanding

Built-In / Freestanding

Built-In / Freestanding

Fuel Type

Propane / Natural Gas

Propane / Natural Gas

Propane / Natural Gas

Propane / Natural Gas

Total BTUs

70,000

60,000

70,000

70,000

# of Burners

5

5

5

5

Burner Type

Cast Stainless Steel Linear Burners

Stainless Steel Tube Burners

Cast Stainless Steel Linear Burners

Cast Stainless Steel Linear Burners

Rotisserie Backburner

Yes, 15,000 BTUs

Yes, 15,000 BTUs

Yes, 10,000 BTUs

Yes, 10,000 BTUs

Ignition Type

Flame Thrower Ignition

Flame Thrower Ignition

Flame Thrower Ignition

Flame Thrower Ignition

Grill Grate Type

8mm Stainless Steel Round Cooking Grates

8mm Stainless Steel Round Cooking Grates

Triangle Shaped Searing Rods

Triangle Shaped Searing Rods

Flame Tamers

Ceramic Briquettes

Ceramic Briquettes

Stainless Steel Flame Tamers

Stainless Steel Flame Tamers

Burger Count

24

24

24

24

Cooking Area Dimensions

37 1/2" X 18"

37 1/2" X 18"

37 1/4" X 18"

37 1/4" X 18"

Total Cooking Area

875 Sq. Inches

875 Sq. Inches

897 Sq. Inches

897 Sq. Inches

Main Cooking Area

673 Sq. Inches

673 Sq. Inches

670 Sq. Inches

670 Sq. Inches

Warming Rack Area

202 Sq. Inches

202 Sq. Inches

227 Sq. Inches

227 Sq. Inches

Heat Zone Separators

Yes

No

Yes

Yes

Grill Lights

Exterior / Interior

No

Exterior / Interior

Exterior / Interior

Interior Lighting

Dual Halogen Lights

--

Dual Halogen Lights

Dual Halogen Lights

Exterior Lighting

Blue LED Back Lit Gas Knobs

--

Red LED Control Panel Lights

Red/Blue Burner State Indicator Lighting

Spring Assisted Hood

Yes

No

No

Yes

Cutout Width

37 5/8"

37 5/8"

38 3/8"

38 3/8"

Cutout Depth

21 1/4"

21 1/4"

21 1/4"

21 1/4"

Cutout Height

8 1/2"

8 1/2"

8 1/2"

8 1/2"

View product View product View product View product

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Description

Summerset Sizzler Pro 40 Grill w/ Deluxe Cart


Key Features

Newly styled hood and handle with sharpened lines, plus upgraded control knobs for precise temperature management.

  • Exterior LED Lighting + Bezel Indicators – Bright LED lights around the gas knobs and red-to-white bezel lighting make it easy to see which burners are active, especially during nighttime grilling. Adds modern flair and functional safety.
  • 70,000 BTUs From 5 Cast Stainless Steel Tube Burners: Each high-powered burner delivers up to 14,000 BTUs, providing even heat for searing steaks, grilling chicken, or slow-roasting ribs without cold spots or flare-ups.
  • Large 875 Sq. Inches of Grilling Surface: Includes 673 sq. in. of the main cooking area and a 202 sq. in. warming rack, giving you the space to cook up to 24 burgers, sides, and sauces—all at once.
  • 304 Stainless Steel Construction: Both the grill body and cart are constructed with premium 304 stainless steel for maximum durability, corrosion resistance, and a sleek, professional look.
  • Double-Walled Stainless Steel Hood: Retains heat for consistent grilling temperatures and prevents external discoloration from high heat. Designed to endure the rigors of daily cooking and weather exposure.
  • 15,000 BTU Infrared Rotisserie Burner: Built into the rear of the grill, this ceramic infrared burner is ideal for slow-roasting poultry and large cuts of meat, delivering high-intensity radiant heat for perfect rotisserie cooking.
  • Heavy-Duty 8mm Grill Grates: Thick, stainless steel rods provide superior heat retention and the perfect grill marks. Their durability resists warping and ensures even heat distribution across the surface.
  • Easy Clean Ceramic Briquette Trays: Located beneath the grates, these trays protect burners from grease, ensure even heat distribution, and vaporize drippings for enhanced flavor. Easily removable for cleaning.
  • 5 Heat Zone Separators: Create five independent cooking zones for precise temperature control. Grill veggies, sear steaks, and toast buns simultaneously without compromising quality.
  • Interior Halogen Lights: Two high-output halogen lights under the hood illuminate your grilling surface so you can cook clearly after dark—no flashlight required.
  • Flame Thrower Ignition: Push-and-turn startup eliminates the need for batteries or external lighters, delivering reliable ignition with one smooth motion.
  • Flash Tube Backup Ignition: In case of primary ignition failure, this manual option provides safe, instant backup ignition to keep the cookout going.
  • Analog Thermometer: Built into the hood for easy monitoring, this 3-inch gauge helps you dial in your target temperature without lifting the lid.
  • Deluxe Cart Included: Includes folding stainless steel side shelves for prep space, two deep storage drawers for tools, a magnetic latch access door for propane tank storage, a built-in paper towel holder, and side, rear, and bottom ventilation to promote airflow and safety.

Perfect the Art of Grilling with Summerset Sizzler Pro

The Summerset Sizzler Pro 40 Inch 5 Burner Freestanding Gas Grill is engineered to meet all your grilling needs with unmatched flexibility and firepower. Whether you're a searing specialist or slow-roasting enthusiast, this grill brings the heat with 70,000 total BTUs across 5 cast stainless steel burners.

Each burner delivers up to 14,000 BTUs, ensuring your food is cooked thoroughly and evenly from edge to edge. Its ceramic briquette trays eliminate hot and cold spots and infuse food with smoky flavor while protecting your burners from drippings. Perfect for a backyard bash or intimate family dinner, the Pro 40 brings commercial-grade performance home.

Premium Build With Stainless Steel Durability

Constructed from resilient 304 stainless steel, the Sizzler Pro 40 is built to endure years of weather and wear. A double-walled hood retains heat and resists discoloration. The 3-inch analog thermometer on the hood allows accurate temperature monitoring without lifting the lid and letting heat escape.

Spacious Cooking Surface with Zone Control

The massive 875 sq. inch cooking surface includes 673 sq. in. of main grilling area and a 202 sq. in. warming rack. The 8mm stainless steel grates deliver top-tier sear marks and retain heat longer. With 5 heat zone separators, you can grill different foods at different temperatures at once—sear steaks while gently grilling veggies on the side.

Infrared Rotisserie Burner for Juicy Perfection

The built-in 15,000 BTU infrared rotisserie burner expands your cooking options, offering slow roasting capabilities for poultry, roasts, and more. Using ceramic tiles, the burner delivers intense, evenly distributed heat that locks in juices and flavor. Add an optional rotisserie kit and cook restaurant-quality meals from your patio.

Flame-Thrower Ignition and Safety Lighting

With flame thrower ignition, startup is fast and easy—no batteries required. Should the need arise, the flash tube ignition system ensures safe and simple manual lighting. At night, interior halogen lights brighten your cooking surface, while LED-lit control knobs (that switch from white to red when active) add style and safety to your grilling experience.

Cart Features That Go the Extra Mile

This freestanding cart isn't just a support system—it’s a game changer. Folding stainless steel side shelves provide generous prep space when needed and tuck away when not. Front-locking caster wheels give you mobility and security, while a dual drawer-and-door storage system gives you room for utensils, seasonings, or your propane tank. An interior paper towel holder keeps things clean, and ventilation on all sides ensures safety during extended grilling sessions.

Gold Standard Warranty

Enjoy peace of mind with Summerset’s Gold Standard Lifetime Warranty. This industry-leading protection covers construction, burners, cooking grates, ceramic briquettes, flame tamers, and more. Electrical components are backed for three years. Just register within 30 days to activate your coverage.


Specs & Dimensions

Summerset Sizzler Pro 40-Inch Freestanding Gas Grill

Model SZRPRO40-CART-NG / SZRPRO40-CART-LP
Fuel Type Natural Gas or Propane
Exterior Material 304 Stainless Steel (Grill & Cart)
Number of Burners 5 Burners
Burner Material Cast Stainless Steel
Total BTUs 70,000 BTUs + 15,000 BTU Infrared Burner
Cooking Surface 875 Sq. Inches (Main: 673 / Warming: 202)
Cooking Grates 8mm Round Stainless Steel
Heat Zone Separators 5
Ceramic Briquettes Easy-Clean Briquette Trays
Ignition System Flame Thrower + Flash Tube Backup
Thermometer 3-Inch Analog Built-In
Lighting Halogen Interior + LED Knob Lighting
Cart Features Folding Side Shelves, Locking Casters, 2 Drawers, Magnetic Door, Propane Storage, Paper Towel Holder, Side/Rear/Bottom Venting
Burger Capacity 24 Burgers
Rotisserie Kit Optional (Sold Separately)
Warranty Gold Standard Lifetime Warranty

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.