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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience
TrueFlame 32 Inch 4 Burner Built-In Gas Grill

TrueFlame 32 Inch 4 Burner Built-In Gas Grill

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$2,550.00
$2,340.00
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  • Product Reviews
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12/27/2021
Daniel W.
United States
Quality Smoker
High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
12/27/2021
Daniel W.
United States
Quality Smoker
High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
10/12/2021
David C.
United States
Amazing grill and unbelievably fast shipping.
This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
10/12/2021
David C.
United States
Amazing grill and unbelievably fast shipping.
This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
09/27/2021
John K.
United States
Great pellet grill
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
09/27/2021
John K.
United States
Great pellet grill
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
05/18/2021
Bob T.
United States
Cookshack SM066 smoker
I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
05/18/2021
Bob T.
United States
Cookshack SM066 smoker
I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
05/03/2021
Mark M.
United States
great service
excellent service
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
04/09/2021
Steve B.
United States
Best smoker I have owned
Great service and sales!! Will order another from them for sure!!
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
04/09/2021
Steve B.
United States
Best smoker I have owned
Great service and sales!! Will order another from them for sure!!
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
02/25/2021
Mark M.
United States
Fast Eddy's
Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
02/25/2021
Mark M.
United States
Fast Eddy's
Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
02/01/2021
bryant k.
United States
Great price and communication
It's fantastic!
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
02/01/2021
bryant k.
United States
Great price and communication
It's fantastic!
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
01/29/2021
Sarah K.
United States
I want to marry it.
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
01/29/2021
Sarah K.
United States
I want to marry it.
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/22/2020
Jeff K.
United States
Cookshack Fast Eddy
Incredible smoker/grill that is built with high quality materials.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/22/2020
Jeff K.
United States
Cookshack Fast Eddy
Incredible smoker/grill that is built with high quality materials.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/01/2020
Brian S.
United States
Cookshack Smokette sm009-2
I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
12/01/2020
Brian S.
United States
Cookshack Smokette sm009-2
I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
06/20/2020
Barbara K.
United States
Memphis wood Fire Grill
Great. We are ordering more from you
Memphis Wood Fire Grills Premium Barbeque Pellets
06/20/2020
Barbara K.
United States
Memphis wood Fire Grill
Great. We are ordering more from you
Memphis Wood Fire Grills Premium Barbeque Pellets
05/31/2020
Lee L.
United States
Smoke tech = deliciousness
after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight...after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight when you lift it right-side up. Assembly was straight forward. It probably took more time to remove the protective plastic covering on the grill than to put everything together. It was a little tricky to put the ethernet cable plug for the wifi antenna through the round grommet though. The wifi setup was a little confusing at first. It had to be first done on the phone without the app. Then the rest was all through the Memphis app. So how does it work It's amazing. The temperature control was quite good. Using my thermoworks smoke I kept an eye on the temp fluctuations and it wavers about 10 degrees /- from the set temp. Smoking ribs at 225 was as easy as setting the temp and watching for the meat to come to temp. Coming from a Weber propane and a Weber charcoal grill it was do much easier. I could never get 225F on the propane grill with constantly fidgeting with the fire. Also no more smoker box! The ribs were delicious and I think better than our local BBQ joint (45min drive away). Can't wait to put a brisket on to see how it will turn out. It is $$$$ but the 304 stainless, oven-quality gasket and the brains controlling the temp makes it worth every dollar.
Memphis VG0002S Elite 69" Stainless Steel Freestanding Wood Fire Pellet Grill w/ Wifi
09/09/2019
Justin A.
United States
FEC100
Very responsive by phone and email. Pleasure to do business with.
Fast Eddys Cookshack FEC100 Pellet Smoker Oven
09/09/2019
Justin A.
United States
FEC100
Very responsive by phone and email. Pleasure to do business with.
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
05/15/2019
Ken H.
United States
Great Experience
Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is...Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is everywhere :-) Fired up perfectly - grateful for the problem free order.
Memphis Pro & Advantage Small Grate Cooking Area Upgrade Kit
05/09/2019
Michelle F.
United States
Cookshack PV530 Meat Probe
This was a replacement and it works great!
Cookshack PV530 Universal Meat Probe
01/10/2019
Becki T.
United States
Christmas present for my brother
I never used it, it was a gift he asked for.
Louisiana Grills 20 Pound Hopper Extension
09/13/2018
Michael R.
United States
Uncle approved
Bought it for my uncle. He absolutely loves it!
Green Mountain Grills Davy Crockett Tailgater Pellet Grill Bonus Package
REVIEWS

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TrueFlame Built-In 32 Inch 4 Burner Gas Grill

Key Features

    • 304 Stainless Steel Construction for ultimate resistance to rust, heat discoloration, wear and tear, and whatever Mother Nature throws your way.
    • Four Cast Stainless Steel Burners with 56,000 BTUs provide incredible searing heat and a wide, even temperature range for the grill. 
    • 10,000 BTU Rotisserie Burner for instant grilling versatility.
    • Heavy-Duty Stainless Steel Square Cooking Grates for maximum surface area with your BBQ for even grilling every time, leaving perfect sear marks to lock your tender flavors. 
    • Bright Halogen Interior Lighting for an expanded grilling surface any time of the day. 
    • Balanced Multi-Position Hood Hinge for easy and convenient access to your food without letting the heat escape. Open your hood to the degree you need to check in on your BBQ. 
    • 304 Stainless Steel Flame Tamers provide superior burner protection while ensuring even heat distribution and vapor flavor dripping, enhancing the flavor of your BBQ. 
    • 4 Heat Zone Separators for four precision cooking temperatures across your grilling surface.
    • Stainless Steel Warming Rack w/ Removable Cooking Tray for expanded cooking area for veggies, searing, roasting, and more.
    • Flame Thrower Ignition System for a safe, reliable start with a simple twist and press of the control knob delivering the perfect flame every time.
    • Flash Tubes Back Up Ignition System for a quick and reliable backup, ensuring you're always ready to cook up a storm.
    • Full Length Control Panel Red LED Light Bar gives you a sleek professional look in your outdoor cooking space. 

TrueFlame's 32-Inch Grill  with 56,000 BTU Cast Stainless Steel Burner Performance

Trueflame 32 Inch 4 Burner Built-In Gas Grill is the ultimate grill in luxury, spacious size, and features for your outdoor grilling.  Made from Durable Commercial Grade 304 Stainless Steel for superior protection against weather, heat discoloration from high heat grilling, and rust resistance for years of BBQ memories. Built to last no matter what Mother Nature throws at it. Inside your TrueFlame 32 Inch 4 Burner Built-In Gas Grill features Four (4) Cast Stainless Steel Burners pushing 56,000 BTUs (14,000 BTUs per burner) to your grilling surface. These four rust-resistant high-powered burners are perfect for any grilling recipe with their high heat capability and even heat distribution. Get the perfect sear on your steak, or cook low and slow ribs with an even cooking surface across your grilling surface. These premium cast iron burners are designed to give a wide temperature for the ultimate versatility on your spacious TrueFlame BBQ Grill.  

TrueFlame 32 Inch Grill with Versatile Rotisserie Burner Included

Both the built-in and freestanding 32-inch TrueFlame model includes a ceramic infrared rotisserie burner for grilling versatility right at your fingertips. This 10,000 BTU backburner is easily controlled right from your front gas control panel, allowing you to roast, slow-cook, and much more. right on your patio. This 10,000 BTU ceramic burner can adjust to various temperature settings for any type of BBQ favorite. Whether you're making your favorite rotisserie chicken or slow cooking pork for taco Tuesday, this instant rotisserie burner upgrade can do it all. 

304 Stainless Steel Flame Tamers | 4 Heat Zone Separators

Right above your indestructible burners are 304 Stainless Steel Flame Tamers. Protect your burners from grease dripping and food for superior long-lasting protection. These multi-purpose stainless steel flame tamers even provide heat distribution across your grilling surface. They're also great at turning any food drips from your food into vapor for an enhanced classic BBQ flavor. Plus, they're a breeze to remove and put back on, making cleaning and maintenance straightforward and hassle-free. TrueFlame has taken your spacious built-in grill to the next level with Four (4) Heat Zone Separators for grilling versatility at different temperatures across your spacious grilling surface. Set each burner to a different temperature for four different temperature zones for grilling versatility. Sear your rib-eye steak on a high heat, grill your savory BBQ chicken, slow-cooked pork ribs at a low temp, and roast your veggies at the same grill surface with four (4) separate heat zones. 

Heavy-Duty Stainless Steel Square Cooking Grates

TrueFlame 32 Inch 4 Burner Built-In Gas Grill Heavy-Duty Stainless Steel Square Cooking Grates are designed to maximize the contact surface area with your favorite BBQ recipe, ensuring even grilling and those coveted perfect sear marks that lock in tender flavors. These heavy-duty durable grates enhance the taste and give you longevity with their indestructible grill grate design. Cleaning is a breeze, too, thanks to its quality non-stick stainless steel construction that withstands both high heat and repeated scrubbing.  Your heavy-duty durable grates feature 716 Square Inch Main Grill Space for up to 18 burgers at once or multiple dishes. This spacious grill design maximizes your grilling space to get the most out of its size. Above your main grilling area is an expansive Stainless Steel 186 Square Inch Warming Rack with a Removable Cook Tray. The stainless steel warming rack has a handy removable cooking tray, significantly expanding your cooking space. Perfect for vegetables, searing, and roasting, this full-length rack increases your grilling area and offers versatility with its inset, removable tray, enhancing your grilling options.

Balanced Multi-Position Grill Hood Hinge | An Industry-First

This spacious grill features a Balanced Multi-Position Grill Hood Hinge. Equipped with a balanced multi-position hood hinge, ensuring you have effortless and convenient access to check on your BBQ without significant heat loss. This grill hood design allows you to open the hood to just the right angle to check on your food and keep your grilling temperature consistent, while the knurled finish on the stainless steel handle offers an extra grip, making it easy to lift the hood to your desired position. Underneath your grill hood, TrueFlame gives you Dual Bright Interior Halogen Lights for safety and an expanded grilling space for those nighttime parties or BBQ feasts. No longer keeping a flashlight near your grill or installing expensive lighting just to grill at night, these built-in halogen lights give you hassle-free nighttime grilling. TrueFlame didn't miss any detail, giving you a Large Analog Thermometer located directly on your grill hood to monitor your grill temperature with ease. 

Safe and Reliable Ignition System

Elevate your grilling experience with the innovative Flame Thrower Ignition System. A simple push and twist of the control knob ignites each burner independently, granting you a quick, reliable start and enabling precise temperature control for your expansive grilling surface. This system ensures that each burner ignites instantly and consistently, streamlining your grilling process. Moreover, the TrueFlame grill comes equipped with Flash Tubes as a dependable backup ignition system. On the off chance that the primary ignition is not working, lighting a match and placing it into the flash tube will safely light the burner, guaranteeing that your grill is operational in any situation. Whether you're a seasoned grill master or an enthusiastic beginner, these features on the TrueFlame 32-inch grill offer ease, efficiency, and reliability for all your outdoor culinary explorations.

Manufacturer Information

Click here for the Owner Manual

Click here for the Spec Sheet

Click here for the Cut-Out Dimensions

Click here for the TrueFlame Catalog

Click here for the Cleaning and Care Guide

Warranty

When you choose TrueFlame Grill by AMD Direct, you're not just getting a premium gas appliance; you're securing peace of mind with our industry-leading GOLD STANDARD LIFETIME WARRANTY. This unrivaled warranty ensures every part of your grill, from the sturdy stainless steel construction to the essential cooking grates, burners, valves, and even the innovative briquette systems, is covered for life without any proration. Furthermore, we extend a 3-year warranty to all other parts and electrical components, including LED bulbs, wire harnesses, and transformers. Precision engineering and exceptional performance are hallmarks of AMD Direct, and our comprehensive warranty reflects our commitment to your long-term grilling success.

TrueFlame Learning Center

     

Order now with free shipping!
TrueFlame 32 Inch 4 Burner Built-In Gas Grill
Models 

  • TF32-NG (Natural Gas)

  • TF32-LP (Propane)
Exterior Material 304 Stainless Steel 
Fuel Type Natural Gas (NG) or Propane (LP)
Configuration Built-In
Collection TrueFlame
Primary Color Stainless Steel
Dimensions
  • Width: 32.441"
  • Depth: 25.472"
  • Height: 21.653"
Cut Out Dimensions
  • Cut Out Width: 30 3/4"
  • Cut Out Depth: 21 1/4"
  • Cut Out Height: 8 1/4"
Burner Material Cast Stainless Steel 
Number of Burners 4 Burners
Total Grilling BTUs 56,000 BTUs
BTUs Per Burner  14,000 BTUs
Grill Grate Material Stainless Steel 
Grill Grate Type Square Grill Grate Rods 
Total Grilling Area  902 Sq. Inches
Main Grilling Area 716 Sq. Inches
Warming Rack Area 186 Sq. Inches
Burger Count 18
Rotisserie Infrared Burner Included
Rotisserie Infrared Burner Total BTUs 10,000 BTUs
Rotisserie Kit Sold Separately
Primary Ignition Type Flame Thrower Ignition System
Secondary Ignition Flash Tubes Ignition System
Gas Control Panel Lights Red LED Lighting
Heat Zone Separators Yes 
Heat Zone Separator Count 4 Zones
Grill Hood  Balanced Multi-Position Hood Stop Hinge
Interior Lighting Included
Interior Lighting Type 2 Halogen Built-In Lights
Thermometer Analog Thermometer
Drop-In Sear Burner Optional
ETL Certified Yes
Warranty  Gold Standard Lifetime Warranty


Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Shop TrueFlame Departments

TrueFlame Built-In 32 Inch 4 Burner Gas Grill

Key Features

    • 304 Stainless Steel Construction for ultimate resistance to rust, heat discoloration, wear and tear, and whatever Mother Nature throws your way.
    • Four Cast Stainless Steel Burners with 56,000 BTUs provide incredible searing heat and a wide, even temperature range for the grill. 
    • 10,000 BTU Rotisserie Burner for instant grilling versatility.
    • Heavy-Duty Stainless Steel Square Cooking Grates for maximum surface area with your BBQ for even grilling every time, leaving perfect sear marks to lock your tender flavors. 
    • Bright Halogen Interior Lighting for an expanded grilling surface any time of the day. 
    • Balanced Multi-Position Hood Hinge for easy and convenient access to your food without letting the heat escape. Open your hood to the degree you need to check in on your BBQ. 
    • 304 Stainless Steel Flame Tamers provide superior burner protection while ensuring even heat distribution and vapor flavor dripping, enhancing the flavor of your BBQ. 
    • 4 Heat Zone Separators for four precision cooking temperatures across your grilling surface.
    • Stainless Steel Warming Rack w/ Removable Cooking Tray for expanded cooking area for veggies, searing, roasting, and more.
    • Flame Thrower Ignition System for a safe, reliable start with a simple twist and press of the control knob delivering the perfect flame every time.
    • Flash Tubes Back Up Ignition System for a quick and reliable backup, ensuring you're always ready to cook up a storm.
    • Full Length Control Panel Red LED Light Bar gives you a sleek professional look in your outdoor cooking space. 

TrueFlame's 32-Inch Grill  with 56,000 BTU Cast Stainless Steel Burner Performance

Trueflame 32 Inch 4 Burner Built-In Gas Grill is the ultimate grill in luxury, spacious size, and features for your outdoor grilling.  Made from Durable Commercial Grade 304 Stainless Steel for superior protection against weather, heat discoloration from high heat grilling, and rust resistance for years of BBQ memories. Built to last no matter what Mother Nature throws at it. Inside your TrueFlame 32 Inch 4 Burner Built-In Gas Grill features Four (4) Cast Stainless Steel Burners pushing 56,000 BTUs (14,000 BTUs per burner) to your grilling surface. These four rust-resistant high-powered burners are perfect for any grilling recipe with their high heat capability and even heat distribution. Get the perfect sear on your steak, or cook low and slow ribs with an even cooking surface across your grilling surface. These premium cast iron burners are designed to give a wide temperature for the ultimate versatility on your spacious TrueFlame BBQ Grill.  

TrueFlame 32 Inch Grill with Versatile Rotisserie Burner Included

Both the built-in and freestanding 32-inch TrueFlame model includes a ceramic infrared rotisserie burner for grilling versatility right at your fingertips. This 10,000 BTU backburner is easily controlled right from your front gas control panel, allowing you to roast, slow-cook, and much more. right on your patio. This 10,000 BTU ceramic burner can adjust to various temperature settings for any type of BBQ favorite. Whether you're making your favorite rotisserie chicken or slow cooking pork for taco Tuesday, this instant rotisserie burner upgrade can do it all. 

304 Stainless Steel Flame Tamers | 4 Heat Zone Separators

Right above your indestructible burners are 304 Stainless Steel Flame Tamers. Protect your burners from grease dripping and food for superior long-lasting protection. These multi-purpose stainless steel flame tamers even provide heat distribution across your grilling surface. They're also great at turning any food drips from your food into vapor for an enhanced classic BBQ flavor. Plus, they're a breeze to remove and put back on, making cleaning and maintenance straightforward and hassle-free. TrueFlame has taken your spacious built-in grill to the next level with Four (4) Heat Zone Separators for grilling versatility at different temperatures across your spacious grilling surface. Set each burner to a different temperature for four different temperature zones for grilling versatility. Sear your rib-eye steak on a high heat, grill your savory BBQ chicken, slow-cooked pork ribs at a low temp, and roast your veggies at the same grill surface with four (4) separate heat zones. 

Heavy-Duty Stainless Steel Square Cooking Grates

TrueFlame 32 Inch 4 Burner Built-In Gas Grill Heavy-Duty Stainless Steel Square Cooking Grates are designed to maximize the contact surface area with your favorite BBQ recipe, ensuring even grilling and those coveted perfect sear marks that lock in tender flavors. These heavy-duty durable grates enhance the taste and give you longevity with their indestructible grill grate design. Cleaning is a breeze, too, thanks to its quality non-stick stainless steel construction that withstands both high heat and repeated scrubbing.  Your heavy-duty durable grates feature 716 Square Inch Main Grill Space for up to 18 burgers at once or multiple dishes. This spacious grill design maximizes your grilling space to get the most out of its size. Above your main grilling area is an expansive Stainless Steel 186 Square Inch Warming Rack with a Removable Cook Tray. The stainless steel warming rack has a handy removable cooking tray, significantly expanding your cooking space. Perfect for vegetables, searing, and roasting, this full-length rack increases your grilling area and offers versatility with its inset, removable tray, enhancing your grilling options.

Balanced Multi-Position Grill Hood Hinge | An Industry-First

This spacious grill features a Balanced Multi-Position Grill Hood Hinge. Equipped with a balanced multi-position hood hinge, ensuring you have effortless and convenient access to check on your BBQ without significant heat loss. This grill hood design allows you to open the hood to just the right angle to check on your food and keep your grilling temperature consistent, while the knurled finish on the stainless steel handle offers an extra grip, making it easy to lift the hood to your desired position. Underneath your grill hood, TrueFlame gives you Dual Bright Interior Halogen Lights for safety and an expanded grilling space for those nighttime parties or BBQ feasts. No longer keeping a flashlight near your grill or installing expensive lighting just to grill at night, these built-in halogen lights give you hassle-free nighttime grilling. TrueFlame didn't miss any detail, giving you a Large Analog Thermometer located directly on your grill hood to monitor your grill temperature with ease. 

Safe and Reliable Ignition System

Elevate your grilling experience with the innovative Flame Thrower Ignition System. A simple push and twist of the control knob ignites each burner independently, granting you a quick, reliable start and enabling precise temperature control for your expansive grilling surface. This system ensures that each burner ignites instantly and consistently, streamlining your grilling process. Moreover, the TrueFlame grill comes equipped with Flash Tubes as a dependable backup ignition system. On the off chance that the primary ignition is not working, lighting a match and placing it into the flash tube will safely light the burner, guaranteeing that your grill is operational in any situation. Whether you're a seasoned grill master or an enthusiastic beginner, these features on the TrueFlame 32-inch grill offer ease, efficiency, and reliability for all your outdoor culinary explorations.

Manufacturer Information

Click here for the Owner Manual

Click here for the Spec Sheet

Click here for the Cut-Out Dimensions

Click here for the TrueFlame Catalog

Click here for the Cleaning and Care Guide

Warranty

When you choose TrueFlame Grill by AMD Direct, you're not just getting a premium gas appliance; you're securing peace of mind with our industry-leading GOLD STANDARD LIFETIME WARRANTY. This unrivaled warranty ensures every part of your grill, from the sturdy stainless steel construction to the essential cooking grates, burners, valves, and even the innovative briquette systems, is covered for life without any proration. Furthermore, we extend a 3-year warranty to all other parts and electrical components, including LED bulbs, wire harnesses, and transformers. Precision engineering and exceptional performance are hallmarks of AMD Direct, and our comprehensive warranty reflects our commitment to your long-term grilling success.

TrueFlame Learning Center

     

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TrueFlame 32 Inch 4 Burner Built-In Gas Grill
Models 

  • TF32-NG (Natural Gas)

  • TF32-LP (Propane)
Exterior Material 304 Stainless Steel 
Fuel Type Natural Gas (NG) or Propane (LP)
Configuration Built-In
Collection TrueFlame
Primary Color Stainless Steel
Dimensions
  • Width: 32.441"
  • Depth: 25.472"
  • Height: 21.653"
Cut Out Dimensions
  • Cut Out Width: 30 3/4"
  • Cut Out Depth: 21 1/4"
  • Cut Out Height: 8 1/4"
Burner Material Cast Stainless Steel 
Number of Burners 4 Burners
Total Grilling BTUs 56,000 BTUs
BTUs Per Burner  14,000 BTUs
Grill Grate Material Stainless Steel 
Grill Grate Type Square Grill Grate Rods 
Total Grilling Area  902 Sq. Inches
Main Grilling Area 716 Sq. Inches
Warming Rack Area 186 Sq. Inches
Burger Count 18
Rotisserie Infrared Burner Included
Rotisserie Infrared Burner Total BTUs 10,000 BTUs
Rotisserie Kit Sold Separately
Primary Ignition Type Flame Thrower Ignition System
Secondary Ignition Flash Tubes Ignition System
Gas Control Panel Lights Red LED Lighting
Heat Zone Separators Yes 
Heat Zone Separator Count 4 Zones
Grill Hood  Balanced Multi-Position Hood Stop Hinge
Interior Lighting Included
Interior Lighting Type 2 Halogen Built-In Lights
Thermometer Analog Thermometer
Drop-In Sear Burner Optional
ETL Certified Yes
Warranty  Gold Standard Lifetime Warranty


Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.