TrueFlame 32 Inch 4 Burner Built-In Gas Grill
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$2,999.00
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Ships in 1-3 Business Days
Call For Lowest Price! 888-678-3530
No Sales Tax (Excl. NY)
Owner Operated Customer Service - Open 7 Days A Week
30-Day Easy Returns - No Restocking Fees
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- Description
- Specs & Dimensions
- Product Videos
- Shipping & Delivery Info
- Easy Returns
Description
TrueFlame 32 Grill
Key Features
- 304 Stainless Steel Construction for ultimate resistance to rust, heat discoloration, wear and tear, and whatever Mother Nature throws your way.
- Four Cast Stainless Steel Burners with 56,000 BTUs provide incredible searing heat and a wide, even temperature range for the grill.
- 10,000 BTU Rotisserie Burner for instant grilling versatility.
- Heavy-Duty Stainless Steel Square Cooking Grates for maximum surface area with your BBQ for even grilling every time, leaving perfect sear marks to lock your tender flavors.
- Bright Halogen Interior Lighting for an expanded grilling surface any time of the day.
- Balanced Multi-Position Hood Hinge for easy and convenient access to your food without letting the heat escape. Open your hood to the degree you need to check in on your BBQ.
- 304 Stainless Steel Flame Tamers provide superior burner protection while ensuring even heat distribution and vapor flavor dripping, enhancing the flavor of your BBQ.
- 4 Heat Zone Separators for four precision cooking temperatures across your grilling surface.
- Stainless Steel Warming Rack w/ Removable Cooking Tray for expanded cooking area for veggies, searing, roasting, and more.
- Flame Thrower Ignition System for a safe, reliable start with a simple twist and press of the control knob delivering the perfect flame every time.
- Flash Tubes Back Up Ignition System for a quick and reliable backup, ensuring you're always ready to cook up a storm.
- Full Length Control Panel Red LED Light Bar gives you a sleek professional look in your outdoor cooking space.
TrueFlame 32-Inch Grill | 56,000 BTU Cast Stainless Steel Burner Performance
Trueflame 32 Inch 4 Burner Built-In Gas Grill is the ultimate grill for luxury, spacious size, and features for your outdoor grilling. Made from Durable Commercial Grade 304 Stainless Steel for superior protection against weather, heat discoloration from high heat grilling, and rust resistance for years of BBQ memories. Built to last no matter what Mother Nature throws at it.
Inside your TrueFlame 32 Inch 4 Burner Built-In Gas Grill features Four (4) Cast Stainless Steel Burners pushing 56,000 BTUs (14,000 BTUs per burner) to your grilling surface. These four rust-resistant high-powered burners are perfect for any grilling recipe with their high heat capability and even heat distribution. Get the perfect sear on your steak, or cook low and slow ribs with an even cooking surface across your grilling surface. These premium cast iron burners are designed to give a wide temperature range for the ultimate versatility on your spacious TrueFlame BBQ Grill.
TrueFlame 32 Inch Grill with Versatile Rotisserie Burner Included
Both the built-in and freestanding 32-inch TrueFlame models include a ceramic infrared rotisserie burner for grilling versatility right at your fingertips. This 10,000 BTU backburner is easily controlled right from your front gas control panel, allowing you to roast, slow-cook, and much more. This 10,000 BTU ceramic burner can adjust to various temperature settings for any type of BBQ favorite. Whether you're making your favorite rotisserie chicken or slow cooking pork for taco Tuesday, this instant rotisserie burner upgrade can do it all.
304 Stainless Steel Flame Tamers | 4 Heat Zone Separators
Right above your indestructible burners are 304 Stainless Steel Flame Tamers. Protect your burners from grease dripping and food for superior long-lasting protection. These multi-purpose stainless steel flame tamers even provide heat distribution across your grilling surface. They're also great at turning any food drippings from your food into vapor for an enhanced classic BBQ flavor. Plus, they're a breeze to remove and put back on, making cleaning and maintenance straightforward and hassle-free.
TrueFlame has taken your spacious built-in grill to the next level with four (4) Heat Zone Separators for grilling versatility at different temperatures across your spacious grilling surface. Set each burner to a different temperature for four different temperature zones for grilling versatility. Sear your rib-eye steak on a high heat, grill your savory BBQ chicken, slow-cook pork ribs at a low temp, and roast your veggies at the same grill surface with four (4) separate heat zones.
Heavy-Duty Stainless Steel Square Cooking Grates
TrueFlame 32 Inch 4 Burner Built-In Gas Grill Heavy-Duty Stainless Steel Square Cooking Grates are designed to maximize the contact surface area with your favorite BBQ recipes, ensuring even grilling and those coveted perfect sear marks that lock in tender flavors. These heavy-duty durable grates enhance the taste and give you longevity with their indestructible grill grate design. Cleaning is a breeze, too, thanks to its quality non-stick stainless steel construction that withstands both high heat and repeated scrubbing.
Featuring heavy-duty, durable cooking grates with 716 Square Inch Main Grill Space for up to 18 burgers at once or multiple dishes. The spacious grill design maximizes your grilling space to get the most out of its size. Above your main grilling area is an expansive Stainless Steel 186 Square Inch Warming Rack with a Removable Cook Tray. The stainless steel warming rack has a handy removable cooking tray, significantly expanding your cooking space. Perfect for vegetables, searing, and roasting, this full-length rack increases your grilling area and offers versatility with its inset, removable tray, enhancing your grilling options.
Balanced Multi-Position Grill Hood Hinge | An Industry-First
This spacious grill features a Balanced Multi-Position Grill Hood Hinge. Equipped with a balanced, multi-position hood hinge, ensuring you have effortless and convenient access to check on your BBQ without significant heat loss. The grill hood design allows you to open the hood to just the right angle to check on your food and keep your grilling temperature consistent, while the knurled finish on the stainless steel handle offers extra grip, making it easy to lift the hood to your desired position. Underneath your grill hood,
TrueFlame gives you Dual Bright Interior Halogen Lights for safety and an expanded grilling space for those nighttime parties or BBQ feasts. No longer keep a flashlight near your grill or install expensive lighting just to grill at night, these built-in halogen lights give you hassle-free nighttime grilling. TrueFlame didn't miss any details, giving you a Large Analog Thermometer located directly on your grill hood to monitor your grill temperature with ease.
Safe and Reliable Ignition System
Elevate your grilling experience with the innovative Flame Thrower Ignition System. A simple push and twist of the control knob ignites each burner independently, granting you a quick, reliable start and enabling precise temperature control for your expansive grilling surface. This system ensures that each burner ignites instantly and consistently, streamlining your grilling process.
Moreover, the TrueFlame grill comes equipped with Flash Tubes as a dependable backup ignition system. On the off chance that the primary ignition is not working, lighting a match and placing it into the flash tube will safely light the burner, guaranteeing that your grill is operational in any situation. Whether you're a seasoned grill master or an enthusiastic beginner, these features on the TrueFlame 32-inch grill offer ease, efficiency, and reliability for all your outdoor culinary explorations.
Manufacturer Information
Click here for the Owner's Manual
Click here for the Cut-Out Dimensions
Click here for the TrueFlame Catalog
Click here for the Cleaning and Care Guide
Warranty
When you choose TrueFlame Grill by AMD Direct, you're not just getting a premium gas appliance; you're securing peace of mind with our industry-leading GOLD STANDARD LIFETIME WARRANTY. This unrivaled warranty ensures every part of your grill, from the sturdy stainless steel construction to the essential cooking grates, burners, valves, and even the innovative briquette systems, is covered for life without any proration. Furthermore, we extend a 3-year warranty to all other parts and electrical components, including LED bulbs, wire harnesses, and transformers. Precision engineering and exceptional performance are hallmarks of AMD Direct, and our comprehensive warranty reflects our commitment to your long-term grilling success.
TrueFlame Learning Center
Order now with free shipping!
Specs & Dimensions
TrueFlame 32 Grill |
|
|---|---|
| Models |
|
| Exterior Material | 304 Stainless Steel |
| Fuel Type | Natural Gas (NG) or Propane (LP) |
| Configuration | Built-In |
| Collection | TrueFlame |
| Primary Color | Stainless Steel |
| Dimensions |
|
| Cut Out Dimensions |
|
| Burner Material | Cast Stainless Steel |
| Number of Burners | 4 Burners |
| Total Grilling BTUs | 56,000 BTUs |
| BTUs Per Burner | 14,000 BTUs |
| Grill Grate Material | Stainless Steel |
| Grill Grate Type | Square Grill Grate Rods |
| Total Grilling Area | 902 Sq. Inches |
| Main Grilling Area | 716 Sq. Inches |
| Warming Rack Area | 186 Sq. Inches |
| Burger Count | 18 |
| Rotisserie Infrared Burner | Included |
| Rotisserie Infrared Burner Total BTUs | 10,000 BTUs |
| Rotisserie Kit | Sold Separately |
| Primary Ignition Type | Flame Thrower Ignition System |
| Secondary Ignition | Flash Tubes Ignition System |
| Gas Control Panel Lights | Red LED Lighting |
| Heat Zone Separators | Yes |
| Heat Zone Separator Count | 4 Zones |
| Grill Hood | Balanced Multi-Position Hood Stop Hinge |
| Interior Lighting | Included |
| Interior Lighting Type | 2 Halogen Built-In Lights |
| Thermometer | Analog Thermometer |
| Drop-In Sear Burner | Optional |
| ETL Certified | Yes |
| Warranty | Gold Standard Lifetime Warranty |
Product Videos
TrueFlame Outdoor Kitchens
TrueFlame Grill Overview
TrueFlame Multi-Position Hood Adjustments
TrueFlame Grill Overview
TrueFlame Multi-Position Hood Adjustments
Shipping & Delivery Info
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Shipping Cost: We take care of all return logistics, and all shipping costs are deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
Authorized Dealer
- Description
- Specs & Dimensions
- Product Videos
- Shipping & Delivery Info
- Easy Returns
Description
TrueFlame 32 Grill
Key Features
- 304 Stainless Steel Construction for ultimate resistance to rust, heat discoloration, wear and tear, and whatever Mother Nature throws your way.
- Four Cast Stainless Steel Burners with 56,000 BTUs provide incredible searing heat and a wide, even temperature range for the grill.
- 10,000 BTU Rotisserie Burner for instant grilling versatility.
- Heavy-Duty Stainless Steel Square Cooking Grates for maximum surface area with your BBQ for even grilling every time, leaving perfect sear marks to lock your tender flavors.
- Bright Halogen Interior Lighting for an expanded grilling surface any time of the day.
- Balanced Multi-Position Hood Hinge for easy and convenient access to your food without letting the heat escape. Open your hood to the degree you need to check in on your BBQ.
- 304 Stainless Steel Flame Tamers provide superior burner protection while ensuring even heat distribution and vapor flavor dripping, enhancing the flavor of your BBQ.
- 4 Heat Zone Separators for four precision cooking temperatures across your grilling surface.
- Stainless Steel Warming Rack w/ Removable Cooking Tray for expanded cooking area for veggies, searing, roasting, and more.
- Flame Thrower Ignition System for a safe, reliable start with a simple twist and press of the control knob delivering the perfect flame every time.
- Flash Tubes Back Up Ignition System for a quick and reliable backup, ensuring you're always ready to cook up a storm.
- Full Length Control Panel Red LED Light Bar gives you a sleek professional look in your outdoor cooking space.
TrueFlame 32-Inch Grill | 56,000 BTU Cast Stainless Steel Burner Performance
Trueflame 32 Inch 4 Burner Built-In Gas Grill is the ultimate grill for luxury, spacious size, and features for your outdoor grilling. Made from Durable Commercial Grade 304 Stainless Steel for superior protection against weather, heat discoloration from high heat grilling, and rust resistance for years of BBQ memories. Built to last no matter what Mother Nature throws at it.
Inside your TrueFlame 32 Inch 4 Burner Built-In Gas Grill features Four (4) Cast Stainless Steel Burners pushing 56,000 BTUs (14,000 BTUs per burner) to your grilling surface. These four rust-resistant high-powered burners are perfect for any grilling recipe with their high heat capability and even heat distribution. Get the perfect sear on your steak, or cook low and slow ribs with an even cooking surface across your grilling surface. These premium cast iron burners are designed to give a wide temperature range for the ultimate versatility on your spacious TrueFlame BBQ Grill.
TrueFlame 32 Inch Grill with Versatile Rotisserie Burner Included
Both the built-in and freestanding 32-inch TrueFlame models include a ceramic infrared rotisserie burner for grilling versatility right at your fingertips. This 10,000 BTU backburner is easily controlled right from your front gas control panel, allowing you to roast, slow-cook, and much more. This 10,000 BTU ceramic burner can adjust to various temperature settings for any type of BBQ favorite. Whether you're making your favorite rotisserie chicken or slow cooking pork for taco Tuesday, this instant rotisserie burner upgrade can do it all.
304 Stainless Steel Flame Tamers | 4 Heat Zone Separators
Right above your indestructible burners are 304 Stainless Steel Flame Tamers. Protect your burners from grease dripping and food for superior long-lasting protection. These multi-purpose stainless steel flame tamers even provide heat distribution across your grilling surface. They're also great at turning any food drippings from your food into vapor for an enhanced classic BBQ flavor. Plus, they're a breeze to remove and put back on, making cleaning and maintenance straightforward and hassle-free.
TrueFlame has taken your spacious built-in grill to the next level with four (4) Heat Zone Separators for grilling versatility at different temperatures across your spacious grilling surface. Set each burner to a different temperature for four different temperature zones for grilling versatility. Sear your rib-eye steak on a high heat, grill your savory BBQ chicken, slow-cook pork ribs at a low temp, and roast your veggies at the same grill surface with four (4) separate heat zones.
Heavy-Duty Stainless Steel Square Cooking Grates
TrueFlame 32 Inch 4 Burner Built-In Gas Grill Heavy-Duty Stainless Steel Square Cooking Grates are designed to maximize the contact surface area with your favorite BBQ recipes, ensuring even grilling and those coveted perfect sear marks that lock in tender flavors. These heavy-duty durable grates enhance the taste and give you longevity with their indestructible grill grate design. Cleaning is a breeze, too, thanks to its quality non-stick stainless steel construction that withstands both high heat and repeated scrubbing.
Featuring heavy-duty, durable cooking grates with 716 Square Inch Main Grill Space for up to 18 burgers at once or multiple dishes. The spacious grill design maximizes your grilling space to get the most out of its size. Above your main grilling area is an expansive Stainless Steel 186 Square Inch Warming Rack with a Removable Cook Tray. The stainless steel warming rack has a handy removable cooking tray, significantly expanding your cooking space. Perfect for vegetables, searing, and roasting, this full-length rack increases your grilling area and offers versatility with its inset, removable tray, enhancing your grilling options.
Balanced Multi-Position Grill Hood Hinge | An Industry-First
This spacious grill features a Balanced Multi-Position Grill Hood Hinge. Equipped with a balanced, multi-position hood hinge, ensuring you have effortless and convenient access to check on your BBQ without significant heat loss. The grill hood design allows you to open the hood to just the right angle to check on your food and keep your grilling temperature consistent, while the knurled finish on the stainless steel handle offers extra grip, making it easy to lift the hood to your desired position. Underneath your grill hood,
TrueFlame gives you Dual Bright Interior Halogen Lights for safety and an expanded grilling space for those nighttime parties or BBQ feasts. No longer keep a flashlight near your grill or install expensive lighting just to grill at night, these built-in halogen lights give you hassle-free nighttime grilling. TrueFlame didn't miss any details, giving you a Large Analog Thermometer located directly on your grill hood to monitor your grill temperature with ease.
Safe and Reliable Ignition System
Elevate your grilling experience with the innovative Flame Thrower Ignition System. A simple push and twist of the control knob ignites each burner independently, granting you a quick, reliable start and enabling precise temperature control for your expansive grilling surface. This system ensures that each burner ignites instantly and consistently, streamlining your grilling process.
Moreover, the TrueFlame grill comes equipped with Flash Tubes as a dependable backup ignition system. On the off chance that the primary ignition is not working, lighting a match and placing it into the flash tube will safely light the burner, guaranteeing that your grill is operational in any situation. Whether you're a seasoned grill master or an enthusiastic beginner, these features on the TrueFlame 32-inch grill offer ease, efficiency, and reliability for all your outdoor culinary explorations.
Manufacturer Information
Click here for the Owner's Manual
Click here for the Cut-Out Dimensions
Click here for the TrueFlame Catalog
Click here for the Cleaning and Care Guide
Warranty
When you choose TrueFlame Grill by AMD Direct, you're not just getting a premium gas appliance; you're securing peace of mind with our industry-leading GOLD STANDARD LIFETIME WARRANTY. This unrivaled warranty ensures every part of your grill, from the sturdy stainless steel construction to the essential cooking grates, burners, valves, and even the innovative briquette systems, is covered for life without any proration. Furthermore, we extend a 3-year warranty to all other parts and electrical components, including LED bulbs, wire harnesses, and transformers. Precision engineering and exceptional performance are hallmarks of AMD Direct, and our comprehensive warranty reflects our commitment to your long-term grilling success.
TrueFlame Learning Center
Order now with free shipping!
Specs & Dimensions
TrueFlame 32 Grill |
|
|---|---|
| Models |
|
| Exterior Material | 304 Stainless Steel |
| Fuel Type | Natural Gas (NG) or Propane (LP) |
| Configuration | Built-In |
| Collection | TrueFlame |
| Primary Color | Stainless Steel |
| Dimensions |
|
| Cut Out Dimensions |
|
| Burner Material | Cast Stainless Steel |
| Number of Burners | 4 Burners |
| Total Grilling BTUs | 56,000 BTUs |
| BTUs Per Burner | 14,000 BTUs |
| Grill Grate Material | Stainless Steel |
| Grill Grate Type | Square Grill Grate Rods |
| Total Grilling Area | 902 Sq. Inches |
| Main Grilling Area | 716 Sq. Inches |
| Warming Rack Area | 186 Sq. Inches |
| Burger Count | 18 |
| Rotisserie Infrared Burner | Included |
| Rotisserie Infrared Burner Total BTUs | 10,000 BTUs |
| Rotisserie Kit | Sold Separately |
| Primary Ignition Type | Flame Thrower Ignition System |
| Secondary Ignition | Flash Tubes Ignition System |
| Gas Control Panel Lights | Red LED Lighting |
| Heat Zone Separators | Yes |
| Heat Zone Separator Count | 4 Zones |
| Grill Hood | Balanced Multi-Position Hood Stop Hinge |
| Interior Lighting | Included |
| Interior Lighting Type | 2 Halogen Built-In Lights |
| Thermometer | Analog Thermometer |
| Drop-In Sear Burner | Optional |
| ETL Certified | Yes |
| Warranty | Gold Standard Lifetime Warranty |
Product Videos
TrueFlame Outdoor Kitchens
TrueFlame Grill Overview
TrueFlame Multi-Position Hood Adjustments
TrueFlame Grill Overview
TrueFlame Multi-Position Hood Adjustments
Shipping & Delivery Info
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Shipping Cost: We take care of all return logistics, and all shipping costs are deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
