About Us at BBQ Kitchen Pros
Welcome to BBQ Kitchen Pros – where passion for outdoor cooking, decades of experience, and a commitment to exceptional customer service blend to create unforgettable backyard culinary experiences.
Our Roots and Passion
At the heart of our business is Matthew Jackson, the founder and owner of BBQ Kitchen Pros. With an impressive 20 years in design, construction, and implementation of outdoor kitchen spaces, Matthew brings a wealth of knowledge, skill, and a deep-seated passion to the table. It's not just about selling products; it's about crafting a lifestyle. Outdoor cooking isn't just our business; it's our way of life, ingrained in every recommendation we make and every product we offer.
Our Approach: Customer Satisfaction First
When you connect with BBQ Kitchen Pros, you're not just another number in a call center queue. You're part of our family. You'll work directly with the owner – someone who has 20 years of industry experience. Our commitment to honest and effective communication means we're always here to listen, understand your needs, and offer tailored solutions. Our service extends far beyond the point of sale. We're here 24/7, ready to assist with your outdoor cooking adventures and handle any warranty or product issues on your behalf.
Building Trust
Navigating the e-commerce landscape can be overwhelming, but we aim to eliminate uncertainty with our unmatched customer service. Our open phone lines and consistent, transparent communication ensure you're always informed and comfortable with your choices. Speak with us before making a purchase, and experience the difference of a personal touch, where your satisfaction is our priority every step of the way.
Staying Ahead of the Game
The outdoor cooking industry is dynamic, constantly evolving with new trends and innovations. At BBQ Kitchen Pros, our extensive network and industry relationships allow us to stay ahead of these changes, ensuring that your selections are not only of the highest quality but also the most current and valuable in enhancing your outdoor cooking experience.
Premium Brands for the Perfect Outdoor Kitchen
We stand by our experience and complement it with a range of premium brands. From Blaze to Bull, Fire Magic to ProForno, Forno Venezia to WildFire Outdoor Living, American Made Grills to Summerset, Lion Grills, RCS, American Outdoor Grills, WPPO, and more – we bring the best to your backyard. Your dream outdoor kitchen and cooking experience come to life with our top-tier selection.
At BBQ Kitchen Pros, we're more than just a company; we're your partners in creating unforgettable outdoor culinary adventures. Join us, and let's fire up the grill together!