Placeholder Bull Augusta 10 Ft Dura Outdoor Kitchen w/ 7 Ft Return — BBQ Kitchen Pros
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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience
Bull Augusta 10 Ft Dura Outdoor Kitchen w/ 7 Ft Return

Bull Augusta 10 Ft Dura Outdoor Kitchen w/ 7 Ft Return

$22,999.00
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Bull Augusta 10 Ft Dura Outdoor Kitchen w/ 7 Ft Return

Key Features

    • Beautiful Natural Granite Countertop: Available in 3 custom colors (galaxy white, coffee brown, or midnight black). The wide and long granite countertop gives you a high-end professional sleek look across your entire outdoor kitchen. Prepare food easily and serve your guests at the same time with no shortage of space.
    • Exceptional 3/4" HDPE Marine Grade Base Cabinets: Available in 3 custom colors (symphony blue, charcoal grey, or dune). These high-density polyethylene outdoor kitchen cabinets are designed for ultimate moisture resistance, ensuring longevity and pristine condition for countless outdoor gatherings.
    • Angus 30 Inch 4 Burner Built-In Gas Grill: Equipped with 60,000 total BTUs, an expansive 810 sq. inches, and a 15,000 BTU infrared backburner with a rotisserie included. perfect for entertaining any group size with a power-packed performance.
    • Deluxe Stainless Steel Refrigerator 24 Inch 4.9 cu. ft.: Offers a generous 4.9 cu. ft. space with advanced features like internal LED temp control and a dual fan system with front venting.
    • Versatile Storage Options: Ample storage with 3 Single Top Drawers, 2 Double Access Doors, and a Triple Drawer, ensuring optimal organization for all your grilling tools.

Elevate Your Outdoor Culinary Experience with Bull's Augusta Dura Outdoor Kitchen

The Bull Augusta 10 Ft Dura Outdoor Kitchen sets the pinnacle for outdoor culinary endeavors. Anchored by the formidable Bull Angus 30 Inch 4 Burner Built-In Grill, crafted from the finest 304, 14-gauge stainless steel, you're equipped to cook, sear, and roast with unmatched precision and power. It's not just a grill; it's a statement of your passion for perfection.

The luxurious granite countertop, available in three natural colors (galaxy white, coffee brown, or midnight black), radiates elegance while ensuring easy maintenance and enduring durability. Complementing this is the 3/4-Inch HDPE Marine Grade Base, offering unparalleled durability, safeguarding your kitchen against the harshest of elements. Available in three colors (symphony blue, charcoal grey, or dune).

Chill your finest wines or store the freshest ingredients in the Deluxe Stainless Steel Refrigerator. Its 4.9 cu. ft. space combined with state-of-the-art features ensures your beverages and produce stay fresh and delectable, all day, every day.

Storage, the cornerstone of any chef's space, is plentiful and practical in the Bull Augusta Kitchen. From spacious drawers to wide access doors, everything you need is right at your fingertips. The addition of the triple drawer not only adds volume but also versatility to your storage options.

Recognizing the unique design and layout of every backyard, Bull offers the Left or Right Return Option. This ensures the Augusta Kitchen melds flawlessly into your space, echoing your individual taste and style.

The Bull Augusta 10 Ft Dura Outdoor Kitchen isn't just an addition to your backyard; it's the heart of it. A place where flavors come alive, laughter echoes, and memories are forged. It's not just a kitchen; it's a lifestyle upgrade. Welcome to the epitome of outdoor luxury!

Bull Angus 30 Inch 4 Burner Built-In Grill:

    • Durable Construction: 304, 14-gauge stainless steel design.
    • Efficient Grilling: Double-walled hood for stable temperatures.
    • Powerful Performance: 60,000 BTUs across 4 burners.
    • Expansive Area: 810 sq. inches of grilling space.
    • Added Versatility: 15,000 BTU infrared backburner and rotisserie kit.
    • Reliable Start-Up: Piezo igniters for safe ignition.
    • Nighttime Grilling: Dual built-in lighting system.

Crafted with premium stainless steel, the Bull Angus 30" Grill is designed for durability and high-performance grilling. With an expansive 810 sq. inch cooking area and additional features like an infrared backburner and rotisserie kit, it brings versatility to your outdoor cooking. Safety is paramount with reliable Piezo igniters, and nighttime grilling is made easy with the dual lighting system. Elevate your BBQ experience with this professional-grade grill.

Bull 24 Inch 4.9 Cu Ft Premium Outdoor Compact Refrigerator:

    • Precision Cooling: Internal Digital LED Temp Control for optimal cooling.
    • Versatile Design: Reversible door with full-length Bull handle.
    • Efficient Storage: 3 shelf system for organized storage.
    • Sturdy Build: Entirely made of 304 stainless steel inside and out.
    • Optimized Airflow: Dual fan system with front venting for consistent cooling.
    • Certified Excellence: ETL, DOE, and CE certifications for quality, efficiency, and durability.

Upgrade your outdoor kitchen with Bull's premium compact refrigerator. Designed for both precision and convenience, its 4.9 cubic foot capacity and adjustable shelves cater to a wide range of cold storage needs. Aesthetically pleasing with its modern stainless steel design, the refrigerator also boasts functional features like the reversible door and energy-efficient venting system. Certified for efficiency and durability, it's the perfect addition to elevate your outdoor cooking and entertaining experience.

Manufacturers Information

Outdoor Kitchen

Click here for Durabull Augusta Owner Manual

Click here for DuraBull Right Return Spec Sheet Outdoor Kitchen

Click here for DuraBull Left Return Spec Sheet Outdoor Kitchen

Refrigerator 

Click here for the Bull 24 Inch 4.9 Cu Ft Premium Outdoor Compact Refrigerator Owners Manual 

Click here for the Bull 24 Inch 4.9 Cu Ft Premium Outdoor Compact Refrigerator Spec Sheet

Built In Gas Grill

Click here for the Bull Angus 30 Inch 4 Burner Built-In Grill Owners Manual

Click here for Bull Angus 30 Inch 4 Burner Built-In Grill Spec Sheet

Click here for Bull BBQ Warranty Information

Warranty Information

Bull Outdoor Products guarantees to the original buyer that the grill, under normal residential use, is free from material and workmanship defects for the specified periods. Welded stainless steel burners have a five (5) year warranty. Stainless steel flame tamers are covered for three (3) years. Stainless steel cooking grids, frames, and housings come with a lifetime warranty. All other components have a one (1) year warranty.

This warranty exclusively covers the refrigerator and its compressor for a period of one (1) year from the date of purchase, protecting the original owner against any manufacturing defects and workmanship issues. Please note, while parts are covered, labor costs for repair or replacement are not included. For a comprehensive understanding and any additional details, it's advised to consult the manufacturer's manual, and retaining the purchase receipt is crucial for validating warranty claims.

Bull Augusta 10 Ft Dura Outdoor Kitchen w/ 7 Ft Return
Model 

Augusta
Overall Width 151"
Overall Depth 29"
Overall Height 36"
Return Width 88"
Return Depth 29"
Return Height 36"
Countertop Material Granite
Cabinet Material 3/4" HDPE (High-density polyethylene)
Countertop Colors
  • Galaxy White
  • Coffee Brown
  • Midnight Black
Cabinet Colors
  • Symphony Blue
  • Charcoal Grey
  • Dune
Outdoor Kitchen Shape L-Shaped
Built-In Grill Bull Angus 30 Inch 4 Burner Gas Grill
Fuel Type Natural Gas or Propane
Built-In Grill Total BTUs 75,000 BTUs
Built-In Grill Total Grilling Area 810 Sq Inches
Infrared Backburner  Yes
Infrared Backburner BTUs 15,000 BTUs
Rotisserie Kit  Yes
Refrigerator

Bull 24-Inch 4.9 Cu Ft Premium Outdoor Compact Refrigerator
Storage Cabinets
  • 1- 21" Single Door Cabinet 
  • 1- 21" Single Door w/ Single Top Drawer Cabinet
  • 1- 36" Double Door Cainet
  • 1- 24" Refrigerator Base Cabinet
  • 1- 18" Triple Drawer Cabinet
  • 1- 42" Corner Base Cabinet w/ Single Door & Single Top Drawer Cabinet
  • 1- 18" Single Door Cabinet 
  • 1- 24" Double Door w/ Single Top Drawer Cabinet
Installation Manual  Click here for Augusta Installation Manual
Left Return Augusta Outdoor Kitchen Spec Sheet Click here for Left Return Augusta Outdoor Kitchen Spec Sheet
Right Return Augusta Outdoor Kitchen Spec Sheet Click here for Right Return Augusta Outdoor Kitchen Spec Sheet
Warranty Information Click here for Warranty Information

This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

Shipping & Delivery Details

Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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    Bull Augusta 10 Ft Dura Outdoor Kitchen w/ 7 Ft Return

    Key Features

      • Beautiful Natural Granite Countertop: Available in 3 custom colors (galaxy white, coffee brown, or midnight black). The wide and long granite countertop gives you a high-end professional sleek look across your entire outdoor kitchen. Prepare food easily and serve your guests at the same time with no shortage of space.
      • Exceptional 3/4" HDPE Marine Grade Base Cabinets: Available in 3 custom colors (symphony blue, charcoal grey, or dune). These high-density polyethylene outdoor kitchen cabinets are designed for ultimate moisture resistance, ensuring longevity and pristine condition for countless outdoor gatherings.
      • Angus 30 Inch 4 Burner Built-In Gas Grill: Equipped with 60,000 total BTUs, an expansive 810 sq. inches, and a 15,000 BTU infrared backburner with a rotisserie included. perfect for entertaining any group size with a power-packed performance.
      • Deluxe Stainless Steel Refrigerator 24 Inch 4.9 cu. ft.: Offers a generous 4.9 cu. ft. space with advanced features like internal LED temp control and a dual fan system with front venting.
      • Versatile Storage Options: Ample storage with 3 Single Top Drawers, 2 Double Access Doors, and a Triple Drawer, ensuring optimal organization for all your grilling tools.

    Elevate Your Outdoor Culinary Experience with Bull's Augusta Dura Outdoor Kitchen

    The Bull Augusta 10 Ft Dura Outdoor Kitchen sets the pinnacle for outdoor culinary endeavors. Anchored by the formidable Bull Angus 30 Inch 4 Burner Built-In Grill, crafted from the finest 304, 14-gauge stainless steel, you're equipped to cook, sear, and roast with unmatched precision and power. It's not just a grill; it's a statement of your passion for perfection.

    The luxurious granite countertop, available in three natural colors (galaxy white, coffee brown, or midnight black), radiates elegance while ensuring easy maintenance and enduring durability. Complementing this is the 3/4-Inch HDPE Marine Grade Base, offering unparalleled durability, safeguarding your kitchen against the harshest of elements. Available in three colors (symphony blue, charcoal grey, or dune).

    Chill your finest wines or store the freshest ingredients in the Deluxe Stainless Steel Refrigerator. Its 4.9 cu. ft. space combined with state-of-the-art features ensures your beverages and produce stay fresh and delectable, all day, every day.

    Storage, the cornerstone of any chef's space, is plentiful and practical in the Bull Augusta Kitchen. From spacious drawers to wide access doors, everything you need is right at your fingertips. The addition of the triple drawer not only adds volume but also versatility to your storage options.

    Recognizing the unique design and layout of every backyard, Bull offers the Left or Right Return Option. This ensures the Augusta Kitchen melds flawlessly into your space, echoing your individual taste and style.

    The Bull Augusta 10 Ft Dura Outdoor Kitchen isn't just an addition to your backyard; it's the heart of it. A place where flavors come alive, laughter echoes, and memories are forged. It's not just a kitchen; it's a lifestyle upgrade. Welcome to the epitome of outdoor luxury!

    Bull Angus 30 Inch 4 Burner Built-In Grill:

      • Durable Construction: 304, 14-gauge stainless steel design.
      • Efficient Grilling: Double-walled hood for stable temperatures.
      • Powerful Performance: 60,000 BTUs across 4 burners.
      • Expansive Area: 810 sq. inches of grilling space.
      • Added Versatility: 15,000 BTU infrared backburner and rotisserie kit.
      • Reliable Start-Up: Piezo igniters for safe ignition.
      • Nighttime Grilling: Dual built-in lighting system.

    Crafted with premium stainless steel, the Bull Angus 30" Grill is designed for durability and high-performance grilling. With an expansive 810 sq. inch cooking area and additional features like an infrared backburner and rotisserie kit, it brings versatility to your outdoor cooking. Safety is paramount with reliable Piezo igniters, and nighttime grilling is made easy with the dual lighting system. Elevate your BBQ experience with this professional-grade grill.

    Bull 24 Inch 4.9 Cu Ft Premium Outdoor Compact Refrigerator:

      • Precision Cooling: Internal Digital LED Temp Control for optimal cooling.
      • Versatile Design: Reversible door with full-length Bull handle.
      • Efficient Storage: 3 shelf system for organized storage.
      • Sturdy Build: Entirely made of 304 stainless steel inside and out.
      • Optimized Airflow: Dual fan system with front venting for consistent cooling.
      • Certified Excellence: ETL, DOE, and CE certifications for quality, efficiency, and durability.

    Upgrade your outdoor kitchen with Bull's premium compact refrigerator. Designed for both precision and convenience, its 4.9 cubic foot capacity and adjustable shelves cater to a wide range of cold storage needs. Aesthetically pleasing with its modern stainless steel design, the refrigerator also boasts functional features like the reversible door and energy-efficient venting system. Certified for efficiency and durability, it's the perfect addition to elevate your outdoor cooking and entertaining experience.

    Manufacturers Information

    Outdoor Kitchen

    Click here for Durabull Augusta Owner Manual

    Click here for DuraBull Right Return Spec Sheet Outdoor Kitchen

    Click here for DuraBull Left Return Spec Sheet Outdoor Kitchen

    Refrigerator 

    Click here for the Bull 24 Inch 4.9 Cu Ft Premium Outdoor Compact Refrigerator Owners Manual 

    Click here for the Bull 24 Inch 4.9 Cu Ft Premium Outdoor Compact Refrigerator Spec Sheet

    Built In Gas Grill

    Click here for the Bull Angus 30 Inch 4 Burner Built-In Grill Owners Manual

    Click here for Bull Angus 30 Inch 4 Burner Built-In Grill Spec Sheet

    Click here for Bull BBQ Warranty Information

    Warranty Information

    Bull Outdoor Products guarantees to the original buyer that the grill, under normal residential use, is free from material and workmanship defects for the specified periods. Welded stainless steel burners have a five (5) year warranty. Stainless steel flame tamers are covered for three (3) years. Stainless steel cooking grids, frames, and housings come with a lifetime warranty. All other components have a one (1) year warranty.

    This warranty exclusively covers the refrigerator and its compressor for a period of one (1) year from the date of purchase, protecting the original owner against any manufacturing defects and workmanship issues. Please note, while parts are covered, labor costs for repair or replacement are not included. For a comprehensive understanding and any additional details, it's advised to consult the manufacturer's manual, and retaining the purchase receipt is crucial for validating warranty claims.

    Bull Augusta 10 Ft Dura Outdoor Kitchen w/ 7 Ft Return
    Model 

    Augusta
    Overall Width 151"
    Overall Depth 29"
    Overall Height 36"
    Return Width 88"
    Return Depth 29"
    Return Height 36"
    Countertop Material Granite
    Cabinet Material 3/4" HDPE (High-density polyethylene)
    Countertop Colors
    • Galaxy White
    • Coffee Brown
    • Midnight Black
    Cabinet Colors
    • Symphony Blue
    • Charcoal Grey
    • Dune
    Outdoor Kitchen Shape L-Shaped
    Built-In Grill Bull Angus 30 Inch 4 Burner Gas Grill
    Fuel Type Natural Gas or Propane
    Built-In Grill Total BTUs 75,000 BTUs
    Built-In Grill Total Grilling Area 810 Sq Inches
    Infrared Backburner  Yes
    Infrared Backburner BTUs 15,000 BTUs
    Rotisserie Kit  Yes
    Refrigerator

    Bull 24-Inch 4.9 Cu Ft Premium Outdoor Compact Refrigerator
    Storage Cabinets
    • 1- 21" Single Door Cabinet 
    • 1- 21" Single Door w/ Single Top Drawer Cabinet
    • 1- 36" Double Door Cainet
    • 1- 24" Refrigerator Base Cabinet
    • 1- 18" Triple Drawer Cabinet
    • 1- 42" Corner Base Cabinet w/ Single Door & Single Top Drawer Cabinet
    • 1- 18" Single Door Cabinet 
    • 1- 24" Double Door w/ Single Top Drawer Cabinet
    Installation Manual  Click here for Augusta Installation Manual
    Left Return Augusta Outdoor Kitchen Spec Sheet Click here for Left Return Augusta Outdoor Kitchen Spec Sheet
    Right Return Augusta Outdoor Kitchen Spec Sheet Click here for Right Return Augusta Outdoor Kitchen Spec Sheet
    Warranty Information Click here for Warranty Information

    This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

    Shipping & Delivery Details

    Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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