Bull Luxury Q L-Shaped BBQ Grill Island
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Bull Luxury Q L-Shaped BBQ Grill Island
Key Features
- The Bull 8 Ft Grill Island: The ultimate grill island giving outdoor cooking versatility and ample countertop space for serving. Select your countertop depth, between 31 inches and 43 inches.
- Choose either Natural Stone or Quartzsite Base: Match your outdoor ambiance perfectly with your choice in the grill island base.
- Porcelain Tile Countertop: Designed to last with ultimate durability and gives you a sleek outdoor kitchen countertop. Choose between several styles.
- Bull Angus or Brahma Grill: Opt for the Bull Angus 30-inch 4 Burner or the Bull Brahma 38-inch 5 Burner Gas Grill.
- 304 Stainless Steel Storage: Choose the best-fit storage for convenient outdoor cooking and entertaining storage solutions.
- Bull Built-In Single Side Burner: Features a 25,000 BTU single-side burner for cooking your favorite side dishes or boiling water within minutes.
- Option Sink: Need running water in your outdoor kitchen? Add the hold and cold faucet sink, made of durable 22-gauge 304 stainless steel.
- Bull Outdoor Refrigerator Option: Select between the Bull 4.9 Cu. Ft. Premium Refrigerator and the Bull 4.6 Cu. Ft. Standard Refrigerator.
- Optional GFCI Electrical Outlet Upgrade: Add a blender or any outdoor kitchen appliance easily with a convenient electrical outlet.
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Optional Bottle Opener with Catch Upgrade: Making drink serving 1-2-3.
Durable | Naturally Elegant Features | Professional Grade Outdoor Kitchen Quality
Save the headaches of dealing with permits, and expensive construction costs with the modular grill island by Bull, a crowd-pleaser when comes to providing ultimate entertainment and having exceptional cooking versatility. This extended cooking space with a raised bar top counter is perfect for grilling your BBQ favorites and serving your guest drinks all within arm's reach. The raised bar countertop pairs perfectly with barstools allowing you to sit 3-4 guests with space. Your raised bar counter features 8.85 feet of square space to serve not only your signature cocktails but also your grilling masterpieces. All Bull Grill islands come with finished countertops and base finishes. On the other side of the L-shaped grill, the island features a grilling station with a high-performance spacious Bull Angus or Brahma grill along with its trusty Bull Single Side Burner giving you ultimate cooking versatility.
Customize your grill island to match your outdoor ambiance from top to bottom. Choose between several porcelain tile countertop choices for your countertop giving a style look with superior durability against weather, wear and tear, and all four seasons. Customize the base of your outdoor grill island with choices between a natural stone look or a Quartzite (stucco) look. Quartzite gives you a smoothed flush look that allows your stainless steel Bull appliances to take center stage. The smooth textured finish comes in multiple natural colors that are designed to blend well with existing backyard designs and allow your Bull stainless steel finishes to give your grill island a more modern and clean look. Natural stone bases fit well in backyards with lots of greenery, wooden features, and calming elements like ponds or streams, adding to a relaxed, nature-inspired vibe.
At the heart of your grill island choose between Bull Angus 30 Inch 4 Burner Grill w/ Rotisserie or the Bull Brahma 38 Inch 5 Burner Gas Grill w/ Rotisserie. Both grills are designed with high-performance cooking features. At 38 inches the Brahma gives you an additional 200 square inches of cooking space, 15,000 additional BTUs, and one extra burner for catering to larger parties or cooking even more versatility across your enormous grilling surface. Both grills feature 15,000 BTU infrared rotisserie burners and include a heavy-duty stainless steel rotisserie kit. On top of your grill island next to your grill features the Bull Pro-Slide Single Side Burner. The Bull compact single-side burner packs a punch giving 25,000 BTUs of power for even more outdoor cooking options. Simmer your favorite BBQ sauce or boil water for your potatoes, this single-side burner is within arm's reach of your grill and handles it all.
Right below your countertop features your choice between the spacious luxurious Bull 4.9 Cu. Ft. Premium Refrigerator or if you're not looking for anything special choose the more affordable Bull 4.6 Cu. Ft. Standard Refrigerator. This Bull Grill Island comes with an optional GFCI electric outlet upgrade that allows you to move your indoor kitchen amenities and bring them to your outdoor kitchens. Located under your countertop, to the left side of your grill easily plug in extra lighting, run your blender, or plug in your sound system. This grill island wouldn't be complete without an additional custom storage option right below your cooking area. Whether it's storing propane, extra room for outdoor cooking accessories, or access to plumbing or gas lines choose the option that best fits your needs;
- Bull 26-inch Single Access Horizontal Door: A standard, roomy storage option for all your BBQ essentials.
- Bull 30-inch Access Door & Double Drawer Combo (Upgrade): Provides spacious storage or propane tank accommodation, along with two additional drawers for organization.
- Bull 18-inch Single Vertical Access Door (Upgrade): Offers substantial storage while showcasing your base's exquisite color.
- Bull 32-inch Single Access Door & Propane Drawer Combo (Upgrade): Safely houses your propane tank, with louvers for gas dispersion, paired with an adjacent single door for extra storage.
- Bull 30-inch Double Door (Upgrade): Features a broad opening for storing larger items with ease.
Gas Grill Options
Bull Angus 30 Inch 4 Burner Built-In Grill With Rotisserie
- With 75,000 BTUs & 810 sq. inches of cooking space, this grill can cater to any size gathering, ensuring versatility in cooking a range of BBQ dishes.
- Double-walled grill hood ensures consistent heat retention, allowing for stable cooking without frequent gas adjustments.
- Made from 304, 14 gauge stainless steel, it promises long-lasting durability and protection against various weather conditions.
- Includes a rotisserie kit & 15,000 BTU infrared backburner to cook the perfect rotisserie meals.
- Built-In Grill Lighting: The dual built-in lighting system offers improved visibility for evening BBQ parties.
The Bull Angus 30" 4 Burner Built-In Grill is designed using high-strength 304, 14-gauge stainless steel, this grill stands as a durable fixture in any outdoor kitchen. In addition to its superior construction is the double-lined grill hood that not only retains a consistent temperature but also ensures efficient gas usage. With a total of 75,000 BTUs distributed across four cast stainless steel burners, this grill is engineered for temperature versatility – be it searing steaks or slow-roasting veggies. Offering 810 square inches of grilling space, it can handle up to 24 burgers simultaneously, making it an ideal choice for large gatherings. Included is a 15,000 BTU infrared backburner and a heavy-duty rotisserie kit, allowing you to broaden your culinary horizons. Whether it's a juicy rotisserie chicken or a delicate fish, this grill has got you covered. The Angus grill comes equipped with Piezo igniters for hassle-free start-ups, while the durable zinc gas control knobs not only offer precision but also enhance the grill's professional look. The dual built-in lighting system ensures your BBQ session doesn't miss a beat. Lastly, Bull BBQ's commitment to safety is evident with the CSA Certification, ensuring every component adheres to North American safety standards. Choose the Bull Angus Grill, and redefine your grilling standards.
Bull Brahma 38 Inch 5 Burner Built-In Gas Grill w. Rotisserie
- 5 Cast Stainless Steel burners outputting 90,000 BTUs for uniform cooking temperatures across the expansive grill surface.
- Entirely made of 304, 14-gauge stainless steel, offering robust heat and weather protection.
- Includes a 15,000 BTUs infrared back burner & rotisserie kit, perfect for backyard rotisserie cooking.
- Stainless steel single-piece dual 14-gauge lined hood ensures consistent temperature maintenance.
- Solid stainless steel non-stick grates for even heat and an added warming rack for extra cooking space.
- Twin internal lighting system provides ideal illumination for night grilling and accurate temperature tracking.
The Bull Brahma 38" 5 Burner Built-In Gas Grill is a powerhouse, boasting 90,000 BTUs dispersed across five robust stainless burners. Designed for both high-temp cooking and temperature consistency, this grill's construction from 304, 14-gauge stainless steel provides enduring protection against the elements. The signature dual-lined grill hood by Bull is crucial for maintaining consistent temperatures, and its dual-walled design prevents warping from prolonged high-temperature exposure. This grill isn't just about raw power; it's about finesse and flexibility. With the 15,000 BTU infrared back burner and a robust rotisserie motor, you can diversify your cooking techniques for any gathering. Achieve professional rotisserie results with a capacity of up to 35 lbs of juicy goodness. Its vast 722 square inch grilling space, equipped with heavy-duty stainless steel grates, ensures perfect searing. An additional 266 square inch warming rack offers even heating and extra room for your culinary creations. Rounding off this grilling marvel is a twin lighting system for night grilling and a built-in thermometer, ensuring optimal cooking results each time.
Countertop Option
Bull Pro Built-In Gas Single-Side Burner
- Single cast brass burner with 25,000 BTUs for powerful, high-temp cooking.
- Crafted with 304 grade 16 gauge stainless steel for unparalleled resilience against heat and the elements.
- Reliable Piezo Ignition System for a consistent and safe start every time.
The perfect addition to your outdoor grill island for instant side burner versatility with the Bull Pro Built-In Gas Single Side Burner. Designed to expand your cooking space this single-side burner is constructed from durable 304-grade stainless steel, ensuring lasting durability against weather, all four seasons, and rust. The heart of this side burner is its high-performance Cast Brass Burner, capable of delivering 25,000 BTUs. Whether you're quickly boiling water, simmering sauces, or preparing a complementary side dish, this burner ensures efficient and high-temp cooking. Paired with the dependable Piezo Ignition System, you're guaranteed a consistent and safe start with every use. Its compact nature ensures it fits snugly next to your primary grill or any other part of your outdoor setup, optimizing space and enhancing your grilling capabilities.
Refrigerator Options
Bull 24 Inch 4.9 Cu Ft Premium Outdoor Compact Refrigerator
- Digital LED temp control allows you to easily regulate optimal cooling temperatures.
- Reversible door and full-length handle for adaptability to any outdoor kitchen design.
- Sealed locking Door for keeping temperatures consistently cold temperatures.
- Three adjustable wire shelves for customizing your cold storage.
- Entirely made of 304 stainless steel, inside and out for relentless durability.
- Dual fan system with front venting gives you quick outdoor cold storage with energy efficiency.
- Comes with ETL, DOE, and CE certifications, guaranteeing quality and efficiency.
Experience effortless chilling with Bull's outdoor-rated refrigerator. Equipped with 4.9 cubic feet, it offers generous space to keep your beverages cold and food fresh. With the digital LED control, precision in temperature regulation is at your fingertips, ensuring your items are always at the desired coolness. A fusion of sleek design and utility, its reversible door accommodates varied kitchen designs while the iconic Bull handle adds a touch of elegance. Built to withstand the test of time and elements, its sturdy 304 stainless steel construction promises durability. The dual fan system efficiently maintains a cool interior, especially during warmer days. Additionally, its front venting design ensures heat dispersal, optimizing energy consumption. With Bull, you're not just choosing a refrigerator; you're investing in longevity and efficiency.
Bull 20-inch 4.5 Cu Ft Compact Outdoor Refrigerator
- 4.5 Cubic Feet size, perfect for outdoor kitchens and tight spaces.
- Beverage can dispenser on the door storage for chilled drinks at your fingertips.
- Reversible door either left or right-hinged based on preference.
- Full-range analog control for adjusting your refrigerator temperature with ease.
The Bull Compact Outdoor Refrigerator, with its efficient 4.5 cubic feet design, optimizes outdoor entertainment areas by offering a perfect balance of space and convenience. Crafted with a polished stainless steel door, it ensures lasting durability while making cleaning a breeze. The flush-back design allows seamless integration into any setting. A unique feature, the beverage can dispenser, can hold up to five 12 oz. cans, ensuring cold drinks are always ready. The refrigerator also offers customizable cooling with its full-range temperature control. Its reversible door adds versatility, making this compact refrigerator an ideal addition to homes, camps, and dorms.
Outdoor Storage Options
Bull 26 Inch Single Access Horizontal Door
- Crafted from 304 Grade 16 Gauge Stainless Steel ensuring prolonged durability and weather resistance.
- Dual-walled door design gives you strong structural integrity for longevity.
- Designed for easy access to propane tanks and gas lines or fitting additional outdoor cooking essentials.
- Comes with a lock and key for added protection.
Elevate your outdoor kitchen with the Bull 26" Stainless Steel Single Access Horizontal Door. Constructed with top-tier 304 Grade 16 Gauge Stainless Steel, it not only promises a polished appearance but also reliable protection against the whims of nature. The door's double-walled construction ensures sustained strength, guaranteeing its durability over prolonged use. Designed with convenience in mind, this single-access door provides easy, wide access to propane tanks and gas lines, ensuring your vital equipment remains shielded yet accessible. For an added layer of protection, the door is outfitted with a lock and key, ensuring the safety of your belongings while you immerse yourself in the outdoor cooking experience.
Bull 18 Inch Single Vertical Access Door
- Crafted with 304 Grade 16 Gauge Stainless Steel for durability against the elements.
- Features a double-walled construction for superior structural durability.
- Perfect storage space for fitting additional outdoor cooking essentials or a tightly snug area for your gas tank.
The Bull 18-inch Stainless Steel Single Vertical Access Door is an elegant addition to your outdoor BBQ area, seamlessly combining functionality with style. It offers a convenient storage solution, allowing for easy access to propane tanks, gas lines, or even just stowing away grilling tools. Constructed with high-quality 304 Grade 16 Gauge stainless steel, it promises resilience against harsh weather conditions. Further emphasizing its premium build, the door boasts a double-walled construction, reinforcing its structural strength. The polished handle, mirroring the style of Bull Grills, ensures your outdoor kitchen exudes a coordinated and polished look. This left-hinged door simplifies the management of your outdoor grill's fuel supply, making grilling sessions smoother and more enjoyable.
Bull 32 Inch Single Access Door & Propane Drawer Combo
- Features a trash/propane drawer to cater to varied outdoor kitchen needs.
- Double-lined 304 stainless steel design ensures fire safety and superior durability.
- The double-lined door ensures longevity against the elements and offers added fire safety.
- Pull-out drawer design allows effortless access to the propane tank.
Crafted with 304-grade 16-gauge stainless steel, this combo is a testament to durability and utility. The inclusion of a single access door ensures your grilling tools and accessories are always within reach, while the pull-out drawer offers easy accessibility to the propane tank or can be used as a trash can holder. Designed with user safety in mind, the double-lined door not only provides enhanced structural strength but also ensures safety against potential fire hazards. This combo serves as the perfect amalgamation of storage and accessibility, ensuring that your outdoor grilling sessions are seamless and organized.
Bull 30 Inch Double Access Door
- 16 gauge 304 stainless steel construction for ultimate durability.
- Ample space, it’s ideal for stowing away propane, grilling tools, and larger outdoor cooking accessories without crowding.
- Designed for propane tanks and gas lines, this door ensures they remain concealed, protected from weather, and easily accessible.
The Bull 30" Stainless Steel Double Access Door provides an upgraded storage experience for outdoor cooking enthusiasts. Its durable construction assures longevity, even in varying weather conditions. The double-door design simplifies organization, ensuring that your grilling sessions run smoothly. Furthermore, the polished handle not only accentuates its style but is ergonomically designed for ease of use. Whether you’re stowing away tools or concealing propane tanks, this double-access door promises efficiency wrapped in elegance.
Bull 30 Inch Access Door & Double Drawer Combo
- 16 gauge 304 stainless steel construction for ultimate durability.
- Fully Enclosed drawers or optimal water and fire resistance, ensure a moisture-free space for your dry goods items.
- Single door for storing larger items or your gas tank.
- A double-lined door gives enhanced insulation and durability, securing the contents within.
The Bull 30 Inch Stainless Steel Access Door & Double Drawer Combo not only offers a sleek appearance but also brings functionality and protection to your outdoor kitchen. With its robust stainless steel construction, it promises to endure the challenges of outdoor elements. The double-lined door and fully enclosed drawer design guarantee the safety of your tools and accessories. Whether you're prepping for a BBQ or storing away after, this combo ensures a hassle-free experience, providing both convenience and aesthetic appeal to your outdoor space.
Shipping & Delivery Information
Bull BBQ Grill Islands are delivered with most parts fully assembled. The main island structure, complete with veneer/siding, storage cabinets, and countertops, arrives ready to be used and installed on your grill island. Grills and side burners are shipped separately on the skid in separate boxes and simply need to be installed when they arrive. All items are securely transported on a skid. If you choose an L-shaped island, it will come in two parts for easy moving and installation, while the I-shaped island arrives in one whole piece, ready to go. Plus, we offer white glove delivery for an extra fee, making the process even smoother.
Manufacturer Information
Grill Island
Click here for the Bull Luxury Q L-Shaped Grill Island Specs
Click here for the Bull Luxury Q L-Shaped Grill Island (Reversed) Specs
Click here for Bull Warranty Information
Gas Grills
Click here for the Bull Angus 30 Inch 4 Burner Grill Owners Manual
Click here for Bull Angus 30 Inch 4 Burner Grill Spec Sheet
Click here for the Bull Brahma 38 Inch 5 Burner Grill Owners Manual
Click here for Bull Brahma 38 Inch 5 Burner Grill Spec Sheet
Side Burner
Click here for the Bull Side Burner Spec Sheet
Click here for Bull Side Burner Operating Instructions
Refrigerators
Click here for the Bull 4.9 Cu Ft Refrigerator Owners Manual
Click here for the Bull 4.9 Cu Ft Refrigerator Spec Sheet
Click here for the Bull 4.5 Cu Ft Refrigerator Owners Manual
Click here for the Bull 4.5 Cu Ft Refrigerator Spec Sheet
Outdoor Kitchen Storage
Click here for the Bull 30 Inch Door/Double Drawer Combo Specs Sheet
Click here for the Bull 18 Inch Single Vertical Door Spec Sheet
Click here for the Bull 30 Inch Double Door Spec Sheet
Click here for the Bull 26 Inch Single Horizontal Door Spec Sheet
Click here for the Bull 32 Inch Propane Drawer/Door Combo Spec Sheet
Warranty Information
Bull Single Side Burner offers a Lifetime Warranty for its stainless steel cooking grids, frames, and housings. The cast brass burners are covered under a 20-year warranty. Meanwhile, gas valves, painted frames, housings, carts, control panels, and igniters are protected by a 1-year warranty. Please refer to the manufacturer's manual for comprehensive warranty details. Bull Gas Grills guarantees to the original buyer that the grill, under normal residential use, is free from material and workmanship defects for the specified periods. Welded stainless steel burners have a five (5) year warranty. Stainless steel flame tamers are covered for three (3) years. Stainless steel cooking grids, frames, and housings come with a lifetime warranty. All other components have a one (1) year warranty. Bull Refrigerators warranty exclusively covers the refrigerator and its compressor for one (1) year from the date of purchase, protecting the original owner against any manufacturing defects and workmanship issues. Please note, that while parts are covered, labor costs for repair or replacement are not included. For a comprehensive understanding and any additional details, it's advised to consult the manufacturer's manual, and retaining the purchase receipt is crucial for validating warranty claims. Bull Outdoor Storage Components guarantees, for the original buyer of the Bull Component(s), that under normal residential usage, the product is free from material and workmanship defects for one (1) year, unless stated otherwise. Please refer to the manufacturer's manual for complete warranty details.
Bull Luxury Q L-Shaped BBQ Grill Island |
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Model | Luxury Q |
Grill Side Width | 91" |
Grill Side Depth | 30" |
Bar Side Height | 39" |
Bar Side Width | 64 1/2" |
Bar Side Depth | 22" |
Grill Side Height | 41 3/8" |
Countertop Material | Porcelain Tile |
Base Material |
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Countertop Colors |
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Grill Island Base Colors |
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Outdoor Kitchen Shape | L-Shaped |
Built-In Grill Options |
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Fuel Type | Natural Gas or Propane |
Built-In Grill Total BTUs |
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Built-In Grill Total Grilling Area |
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Infrared Backburner | Yes |
Infrared Backburner BTUs | 15,000 BTUs |
Rotisserie Kit | Yes |
Single Side Burner | Bull Drop-In Single Side Burner |
Fuel Type | Natural Gas or Propane |
Single Side Burner BTU Total | 15,000 BTUs |
Refrigerator Options |
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Storage Cabinets |
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Grill Island Dimensions Sheet |
How is my Bull BBQ Grill Island shipped to me?
Your Bull BBQ Grill Island is shipped with the finished grill island and appliances (grill, side burner and storage compartments) separate. If you have ordered an Bull L-Shaped Grill Island, each grill island is shipped separately and needs to be connected upon installation. All cut-outs are completed on the finished grill island, just need installation with guided instruction manual. The Porcelain countertop and base finish is installed in factory and delivered to you finished.
How do I build my Bull BBQ Grill Island?
Your Bull BBQ Grill Island is ready for installation upon delivery. Below is the process to complete installation on your Bull BBQ Grill Island:
- Removed packaging from all appliances and grill island. It is best do this near the area where the grill island is being installed.
- Make sure the area of installation is leveled and clean. Make sure all eletrical and water supply is in place and ready for connection, if applicable to your model grill island.
- Level grill island base from countertop and shim bottom of grill island base to make level across your countertop.
- Use required screws or lag builts for base to floor installation.
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Wood Decking:
- Screws: Stainless steel wood screws, preferably #10 or #12 size.
- Lags: Stainless steel lag screws, ⅜ inch diameter.
- Bolts: Stainless steel hex bolts with washers and nuts, size dependent on decking thickness.
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Concrete Flooring:
- Screws: Concrete screws, such as Tapcon, ¼ inch diameter.
- Bolts: Anchor bolts or wedge anchors, ⅜ to ½ inch diameter.
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Brick or Masonry:
- Screws: Masonry screws or sleeve anchors.
- Bolts: Expansion bolts or masonry anchor bolts.
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Tile or Pavers:
- Screws: Specialized screws for tile, used with a compatible anchor.
- Bolts: Concrete anchor bolts if underlying surface is concrete.
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Composite Decking:
- Screws: Stainless steel composite deck screws.
- Bolts: Stainless steel bolts with nuts and washers, used with caution to prevent cracking.
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- Install grill, side burners, and storage compartments. Hardware is included with each component.
- Connect water and electrical if applicable to your Bull BBQ Grill Island.
- Enjoy your new outdoor cooking and entertaining grill island.
Do I need a building permit for my BBQ Grill Island?
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If the installation involves significant electrical or plumbing work, like running new wiring or adding circuits, a permit is often required. This would be electrical and plumbing work that requires your eletrical and plumbing to moved to accomodate your Bull BBQ Grill Island, not connecting your water supply and eletrical to grill island upon installation
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If the grill island is considered a permanent structure meaning it is attached to your home or property, a permit might be necessary.
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Homeowners Association (HOA) Rules if you live in a community with an HOA, you may need to get approval from the HOA in addition to or instead of a local government permit.
What is the warranty on my Bull BBQ Grill Island and its Bull Outdoor Product components?
Bull Single Side Burner offers a Lifetime Warranty for its stainless steel cooking grids, frames, and housings. The cast brass burners are covered under a 20-year warranty. Meanwhile, gas valves, painted frames, housings, carts, control panels, and igniters are protected by a 1-year warranty. Please refer to the manufacturer's manual for comprehensive warranty details. Bull Gas Grills guarantees to the original buyer that the grill, under normal residential use, is free from material and workmanship defects for the specified periods. Welded stainless steel burners have a five (5) year warranty. Stainless steel flame tamers are covered for three (3) years. Stainless steel cooking grids, frames, and housings come with a lifetime warranty. All other components have a one (1) year warranty. Bull Refrigerators warranty exclusively covers the refrigerator and its compressor for a period of one (1) year from the date of purchase, protecting the original owner against any manufacturing defects and workmanship issues. Please note, that while parts are covered, labor costs for repair or replacement are not included. For a comprehensive understanding and any additional details, it's advised to consult the manufacturer's manual, and retaining the purchase receipt is crucial for validating warranty claims. Bull Outdoor Storage Components guarantees, for the original buyer of the Bull Component(s), that under normal residential usage, the product is free from material and workmanship defects for a period of one (1) year, unless stated otherwise. Please refer to the manufacturer's manual for complete warranty details.
Do I need a Grill Island Cover?
Your Bull BBQ Grill Island is built with high quality outdoor materials, both structurely and countertop and base finishes, so no grill island cover is required. It is best to keep your Bull Gas Grill covered with a Bull Grill Cover and also keep your sink covered. Side burners come with built-in stainless steel covered included.
Have Any Questions, Ask An Expert
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.