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Haven 6 Ft. Outdoor Kitchen w/ Coyote Gas Grill
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Haven 6 Ft. Outdoor Kitchen Island w/ Coyote 30-Inch Gas Grill & 31-Inch Double Door - Brushed Black

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Original Price $5,751.00
Current Price $5,551.00
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Haven Outdoor Kitchen with Coyote 30" Grill - Brushed Black


Key Features:

  • Quick & Easy Assembly: Build your outdoor kitchen in about 2 hours with minimal tools.
  • Premium Aluminum Island Design: Lightweight, durable aluminum with a triple-layer powder-coated brushed black finish and concrete-colored countertop for all-weather durability and modern style.
  • Coyote C-Series 30" Grill: Three i-Burners with 45,000 BTUs, 640 sq. in. of cooking space, stainless steel construction, Flame Thrower ignition, interior lighting, and redesigned flavor grids for even heat.
  • Island Color Options: Antique bronze base paired with a concrete-colored countertop; optional granite upgrades available.
  • Coyote 31" Double Access Doors: 304 stainless steel with magnetic latches, raised beveled edge mount, integrated paper towel holder, and ergonomic Coyote-style handle.
  • American-Made Craftsmanship: Proudly manufactured in the USA with long-lasting materials.

Haven Outdoor Kitchens | Where Style Meets Functionality

Why blend in when you can stand out? The Haven 6 Ft. Outdoor Kitchen Island pairs a sleek brushed black base with a concrete-colored countertop for a professional, high-end look. Heavy-gauge aluminum and a triple-layer powder coat protect against the elements so your island stays pristine for years.

Assembly is simple and stress-free. With clearly labeled components, this modular island is ready in under two hours. Mount the grill, storage, and accessories—and you’re hosting in no time.


Coyote C-Series 30-Inch Built-In Gas Grill (C3C30)

  • 3 i-Burners totaling 45,000 BTUs for consistent, even heat.
  • 640 sq. in. total area; fits up to 20 burgers.
  • 18-gauge 304 stainless steel for durability in outdoor environments.
  • Integrated design improves exhaust and performance in breezy conditions.
  • Smudge-resistant finish keeps the front clean and sleek.
  • Push-and-turn Flame Thrower system for reliable starts.
  • Interior grill lighting for nighttime cooks.
  • Redesigned for even heat distribution and vaporizing drippings into flavor.
  • Newly designed knobs and bevels for a modern, cohesive look.
  • Integrated grease drip tray drawer helps prevent flare-ups and speeds cleaning.

Coyote 31-Inch Double Access Doors (C3-DA2431)

  • Ideal access to utilities and storage beneath the grill area.
  • Dimensions: 31" W x 24" H.
  • 18-gauge 304 stainless steel for superior weather resistance.
  • Magnetic latches with commercial-grade hinges.
  •  Built-in paper towel holder on the interior.
  • Raised beveled edge mount with ergonomic Coyote handle.

Manufacturer Information

Click here for Haven Outdoor Brochure

Click here for Haven Outdoor Installation Instructions

Click here for the Coyote Warranty


Warranty

Haven Outdoor Warranty: Haven Outdoor provides a lifetime warranty on all aluminum island components, covering structural integrity and corrosion resistance of the heavy-gauge aluminum frame and panels. The triple-layer powder-coated finish is backed by a limited warranty against peeling, cracking, or surface defects under normal residential use. The concrete-finish aluminum countertops included in the package are covered under the same lifetime structural warranty, while optional granite countertops are protected under the fabricator’s warranty.

Coyote Outdoor Living Warranty: Coyote stands behind the durability of its grills and components with one of the strongest warranties in the industry. All 304 stainless steel frames, housings, and burner systems are covered by a lifetime warranty. Cooking grates are also backed for life, while heat control grids and flavorizer bars carry a five-year warranty. Ignition systems, electronic controls, and plastic components are protected for two years, and interior lighting systems or rotisserie motors are covered for one year. Storage components such as doors, drawers, and access panels feature a lifetime warranty on the stainless steel construction, with hinges, latches, and handles protected against defects for one year. For refrigeration and other outdoor appliances, Coyote provides a one-year warranty covering materials and workmanship, though labor is not included.

Haven Outdoor Kitchen — 6 Ft Linear Island with Coyote 30" Grill

Collection Haven Outdoor
Island Type 6 Ft Linear Grill Island
Assembly Time ~2 Hours
Overall Island Dimensions 72" W x 30" D x 36 9/16" H
Island Base Material Heavy-Gauge Aluminum
Island Countertop Material Heavy-Gauge Aluminum (Countertop can be replaced with granite)
Island Base Color Brushed Black
Island Countertop Color Concrete
Caster Wheels Not Included
Made in USA Yes
Coyote C-Series 30" Built-In Gas Grill (C3C30)
Fuel Types Propane or Natural Gas
Configuration Built-In
Overall Grill Dimensions (W x D x H) 28" x 23.75" x 23"
Cutout (W x D x H) 25" x 20 1/2" x 10 1/4"
Weight 98 lbs
Number of Burners 3 i-Burners
Total BTUs 45,000
Grilling Surface (W x D) 25 7/8" x 17 1/4"
Main / Secondary / Total Area 497 / 143 / 640 sq. in.
Burger Count Up to 20
Exterior / Grates / Burners 304 Stainless Steel / Stainless Steel / 304 Cast Stainless Steel
Ignition Flame Thrower Push-and-Turn
Lighting Internal; Dual Halogen
Flavor Grids Stainless Steel (2); redesigned for even heat
Thermometer Analog
Electrical 120 VAC, 60 Hz, grounded plug
Hood Assist No spring assist
Notable Design Integrated wind guard; smudge-resistant control panel; redesigned knobs and bevels; integrated grease drip tray drawer
Coyote 31" Double Access Doors (C3-DA2431)
Dimensions (W x H) 31" x 24"
Material 18-Gauge 304 Stainless Steel
Mounting Raised beveled edge
Closure Magnetic latches; commercial-grade hinges
Convenience Integrated interior paper towel holder
Handle Ergonomic Coyote style; matches Coyote storage lineup
Warranty
Haven Outdoor Lifetime warranty on aluminum island components
Coyote Outdoor Living Limited warranties per component; see official Coyote warranty for full terms

Manufacturer Information

Click here for Haven Outdoor Brochure

Click here for Haven Outdoor Installation Instructions

Click here for the Coyote Warranty

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Haven Outdoor Kitchen Assembly

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Price

$ 8010

$ 8512

$ 6199.99

$4798

Size

6 Ft.

6 Ft.

6 Ft.

6 Ft.

Assembly Level

Medium (1-2 Hrs.)

Medium (1-2 Hrs.)

Medium (1-2 Hrs.)

Medium (1-2 Hrs.)

Exterior Material

Marine-Grade Aluminum

Marine-Grade Aluminum

Marine-Grade Aluminum

304 Stainless Steel

Countertop Material

Aluminum

Aluminum

Aluminum

Stainless Steel

Grill Island Colors

Harbor Gray / Antique Bronze / Brushed Black

Harbor Gray / Antique Bronze / Brushed Black

Copper Vein, Silver Vein, Silver Mist

Stainless Steel (Silver)

Countertop Color

Concrete Gray

Concrete Gray

Brushed Stainless Steel (Silver)

Stainless Steel (Silver)

Fuel Type

Propane / Natural Gas

Propane / Natural Gas

Propane / Natural Gas

Propane / Natural Gas

Grill Type
  • Coyote S-Series 36" Grill
  • Coyote C-Series 36" Grill
  • Artisan American Eagle 36" Grill
  • Artisan Professional 36" Grill
  • Summerset Sizzler 32" Grill
  • Summerset Sizzler Pro 32" Grill
  • Blaze Premium LTE+ 32" Grill
  • Blaze Premium LTE+ Marine 32" Grill
  • Blaze Premium LTE 32" Grill
Grill Placement

Left

Left

Left

Center

Storage Type

Door & Drawer

Door & Drawer

Door & Drawer

Door & Drawer

Refrigerator

Optional

Optional

None

None

Side Burner

No

No

No

No

Sink

None

None

None

None

Trash Bins

Optional

Optional

None

None

Width

72"

72"

71"

98"

Depth

30"

30"

36.5"

25.75"

Height

36 9/16"

36 9/16"

36.5"

47.63"

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Learn More About Us

Owner-Operated, Built with Passion, Driven by Expertise.

Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Haven Outdoor Kitchen with Coyote 30" Grill - Brushed Black


Key Features:

  • Quick & Easy Assembly: Build your outdoor kitchen in about 2 hours with minimal tools.
  • Premium Aluminum Island Design: Lightweight, durable aluminum with a triple-layer powder-coated brushed black finish and concrete-colored countertop for all-weather durability and modern style.
  • Coyote C-Series 30" Grill: Three i-Burners with 45,000 BTUs, 640 sq. in. of cooking space, stainless steel construction, Flame Thrower ignition, interior lighting, and redesigned flavor grids for even heat.
  • Island Color Options: Antique bronze base paired with a concrete-colored countertop; optional granite upgrades available.
  • Coyote 31" Double Access Doors: 304 stainless steel with magnetic latches, raised beveled edge mount, integrated paper towel holder, and ergonomic Coyote-style handle.
  • American-Made Craftsmanship: Proudly manufactured in the USA with long-lasting materials.

Haven Outdoor Kitchens | Where Style Meets Functionality

Why blend in when you can stand out? The Haven 6 Ft. Outdoor Kitchen Island pairs a sleek brushed black base with a concrete-colored countertop for a professional, high-end look. Heavy-gauge aluminum and a triple-layer powder coat protect against the elements so your island stays pristine for years.

Assembly is simple and stress-free. With clearly labeled components, this modular island is ready in under two hours. Mount the grill, storage, and accessories—and you’re hosting in no time.


Coyote C-Series 30-Inch Built-In Gas Grill (C3C30)

  • 3 i-Burners totaling 45,000 BTUs for consistent, even heat.
  • 640 sq. in. total area; fits up to 20 burgers.
  • 18-gauge 304 stainless steel for durability in outdoor environments.
  • Integrated design improves exhaust and performance in breezy conditions.
  • Smudge-resistant finish keeps the front clean and sleek.
  • Push-and-turn Flame Thrower system for reliable starts.
  • Interior grill lighting for nighttime cooks.
  • Redesigned for even heat distribution and vaporizing drippings into flavor.
  • Newly designed knobs and bevels for a modern, cohesive look.
  • Integrated grease drip tray drawer helps prevent flare-ups and speeds cleaning.

Coyote 31-Inch Double Access Doors (C3-DA2431)

  • Ideal access to utilities and storage beneath the grill area.
  • Dimensions: 31" W x 24" H.
  • 18-gauge 304 stainless steel for superior weather resistance.
  • Magnetic latches with commercial-grade hinges.
  •  Built-in paper towel holder on the interior.
  • Raised beveled edge mount with ergonomic Coyote handle.

Manufacturer Information

Click here for Haven Outdoor Brochure

Click here for Haven Outdoor Installation Instructions

Click here for the Coyote Warranty


Warranty

Haven Outdoor Warranty: Haven Outdoor provides a lifetime warranty on all aluminum island components, covering structural integrity and corrosion resistance of the heavy-gauge aluminum frame and panels. The triple-layer powder-coated finish is backed by a limited warranty against peeling, cracking, or surface defects under normal residential use. The concrete-finish aluminum countertops included in the package are covered under the same lifetime structural warranty, while optional granite countertops are protected under the fabricator’s warranty.

Coyote Outdoor Living Warranty: Coyote stands behind the durability of its grills and components with one of the strongest warranties in the industry. All 304 stainless steel frames, housings, and burner systems are covered by a lifetime warranty. Cooking grates are also backed for life, while heat control grids and flavorizer bars carry a five-year warranty. Ignition systems, electronic controls, and plastic components are protected for two years, and interior lighting systems or rotisserie motors are covered for one year. Storage components such as doors, drawers, and access panels feature a lifetime warranty on the stainless steel construction, with hinges, latches, and handles protected against defects for one year. For refrigeration and other outdoor appliances, Coyote provides a one-year warranty covering materials and workmanship, though labor is not included.

Specs & Dimensions

Haven Outdoor Kitchen — 6 Ft Linear Island with Coyote 30" Grill

Collection Haven Outdoor
Island Type 6 Ft Linear Grill Island
Assembly Time ~2 Hours
Overall Island Dimensions 72" W x 30" D x 36 9/16" H
Island Base Material Heavy-Gauge Aluminum
Island Countertop Material Heavy-Gauge Aluminum (Countertop can be replaced with granite)
Island Base Color Brushed Black
Island Countertop Color Concrete
Caster Wheels Not Included
Made in USA Yes
Coyote C-Series 30" Built-In Gas Grill (C3C30)
Fuel Types Propane or Natural Gas
Configuration Built-In
Overall Grill Dimensions (W x D x H) 28" x 23.75" x 23"
Cutout (W x D x H) 25" x 20 1/2" x 10 1/4"
Weight 98 lbs
Number of Burners 3 i-Burners
Total BTUs 45,000
Grilling Surface (W x D) 25 7/8" x 17 1/4"
Main / Secondary / Total Area 497 / 143 / 640 sq. in.
Burger Count Up to 20
Exterior / Grates / Burners 304 Stainless Steel / Stainless Steel / 304 Cast Stainless Steel
Ignition Flame Thrower Push-and-Turn
Lighting Internal; Dual Halogen
Flavor Grids Stainless Steel (2); redesigned for even heat
Thermometer Analog
Electrical 120 VAC, 60 Hz, grounded plug
Hood Assist No spring assist
Notable Design Integrated wind guard; smudge-resistant control panel; redesigned knobs and bevels; integrated grease drip tray drawer
Coyote 31" Double Access Doors (C3-DA2431)
Dimensions (W x H) 31" x 24"
Material 18-Gauge 304 Stainless Steel
Mounting Raised beveled edge
Closure Magnetic latches; commercial-grade hinges
Convenience Integrated interior paper towel holder
Handle Ergonomic Coyote style; matches Coyote storage lineup
Warranty
Haven Outdoor Lifetime warranty on aluminum island components
Coyote Outdoor Living Limited warranties per component; see official Coyote warranty for full terms

Manufacturer Information

Click here for Haven Outdoor Brochure

Click here for Haven Outdoor Installation Instructions

Click here for the Coyote Warranty

Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.