Bull Versa Q BBQ Grill Island
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- Description
- Specs & Dimensions
- FAQ's
- Shipping & Delivery Info
- Easy Returns
Bull Versa Q Outdoor Kitchen Grill Island
Key Features
- Bull Versa Q BBQ Grill Island: reconfigure two outdoor kitchens in minutes for the perfect backyard fit.
- Quartzsite Base: Gives you superior outdoor durability and sleek natural color that blends with your outdoor ambiance.
- Sleek Porcelain Tile: Expansive, durable countertops in custom colors for effortless food prep and serving, available in 31-inch or 43-inch sizes.
- Bull 30" Angus Gas Grill: 60,000 BTUs, 810 sq. inches, plus a 15,000 BTU infrared backburner with rotisserie for large-scale entertaining.
- Stainless Steel Storage: Choose from versatile storage options in 304, 14 Gauge Stainless Steel for unmatched weather resistance in your outdoor kitchen.
- Bull Drop-in Single Side Burner: Features a 15,000 BTU single-side burner for cooking your favorite side dishes or boiling water within minutes.
- Optional Outdoor Sink: Add the hot and cold faucet sink, made of durable 22-gauge 304 stainless steel.
- Bull 4.9 Cu. Ft. Refrigerator: Efficient dual-fan cooling in durable stainless steel, offering ample storage for all your chilling needs.
- Optional GFCI Electrical Outlet Upgrade: Add a blender or any outdoor kitchen appliance easily with a convenient electrical outlet.
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Optional Bottle Opener with Catch Upgrade: Making drink serving 1-2-3.
Bull Versa Q BBQ Island: Flexibility Meets Function
The Bull Versa Q BBQ Grill Island redefines outdoor entertainment with its innovative modular design. This unique setup features two distinct units: a BBQ grill island and a barside island, allowing you to easily rearrange the layout to fit your specific backyard needs. Whether you prefer an L-shaped configuration or two standalone pieces, the Versa Q adapts to your lifestyle, ensuring your outdoor gatherings are a resounding success. Crafted from strong Quartzsite, the base of the Versa Q Grill Island is not only durable but also visually striking. With long-lasting color retention and a selection of hues to complement your outdoor décor, this grill island base is as resilient as it is elegant. Please note, that the Versa Q is exclusively available with a Quartzsite base. Serve and prepare food with ease on the Versa Q's expansive porcelain tile countertop, available in either 30-inch or 43-inch countertop options. Perfect for any hosting scenario, this countertop isn’t just a workspace but a centerpiece. Select from a variety of custom colors to seamlessly blend your new outdoor kitchen with the existing design palette of your backyard.
At the heart of the Versa Q Grill Islands is the Bull 30" Angus Gas Grill, a powerhouse with 60,000 BTUs and an expansive 810 sq. inches of grilling area. Whether catering to a family dinner or a neighborhood gathering, consistent results are guaranteed. Plus, the 15,000 BTU infrared back burner and included rotisserie kit elevate your grilling capabilities, allowing for diverse and flavorful culinary creations. Below your power grilling machine is the ultimate storage space the Bull 30-Inch Single Door / Double Drawer Combo. The perfect outdoor storage solution for your grilling utensils or propane tank is situated right below for easy access. Opt for the storage configuration that suits your grilling style, with options positioned in two areas of your adaptable outdoor kitchen. Constructed from 304, 14-gauge stainless steel, these storage spaces are designed for both convenience and longevity, safeguarding your grilling essentials from the elements. Choose between several grill island setups to meet your outdoor kitchen needs;
- Option 1: This option features the Bull 21-inch triple-drawer on either side (left or right side) with the Bull 4.9 Cu Ft Compact Refrigerator situated in the center of the grill island.
- Option 2: This option features the Bull Double Trash drawer on either side (left or right side) with the Bull 4.9 Cu Ft Compact Refrigerator situated in the center of the grill island.
- Option 3: This option features the Bull 18-inch Single Door on either side (left or right side) with the Bull 16-inch Stainless Steel Hot & Cold Faucet Sink above. Equipped with the Bull 4.9 Cu Ft Compact Refrigerator situated in the center of the grill island.
To further boost the functionality of your Versa Q, consider adding the hot and cold faucet sink. Made from durable 22-gauge 304 stainless steel, this sink simplifies outdoor food prep and cleanup, making your grilling space even more versatile. Keep your ingredients fresh and beverages chilled with the Bull 4.9 Cu. Ft. Premium Refrigerator. This outdoor-grade refrigerator features a dual fan system, stainless steel construction, and generous storage, ensuring your grilling ingredients and refreshments are always at the perfect temperature. Need electrical power? opt for the upgraded built-in GFCI electrical outlet is the final touch to your Versa Q Grill Island, providing easy access to blenders, music systems, or any other appliance that enhances your outdoor entertainment experience. The Bull Versa Q BBQ Grill Island is more than an outdoor kitchen; it's a centerpiece for backyard entertainment, adaptable to your space and needs.
Bull Angus 30 Inch 4 Burner Built-In Grill With Rotisserie
- Powerful Grilling Burners: With 75,000 BTUs & 810 sq. inches of cooking surface, this grill can cater to any size gathering, ensuring versatility in cooking a range of BBQ dishes.
- Consistent Temp Control: Double-walled grill hood ensures consistent heat retention, allowing for stable cooking without frequent gas adjustments.
- Superior Build Quality: Crafted from 304, 14 gauge stainless steel, it promises long-lasting durability and protection against various weather conditions.
- Rotisserie Ready: Comes equipped with a rotisserie & 15,000 BTU infrared backburner to cook the perfect rotisserie meals.
- Built-In Grill Lighting: The dual built-in lighting system offers improved visibility for evening BBQ sessions.
The Bull Angus 30" 4 Burner Built-In Grill is designed using high-strength 304, 14-gauge stainless steel, this grill stands as a durable fixture in any outdoor kitchen. Complementing its robust construction is the double-lined grill hood that not only retains a consistent temperature but also ensures efficient gas usage. With a total of 75,000 BTUs distributed across four cast stainless steel burners, this grill is engineered for temperature versatility – be it searing steaks or slow-roasting veggies. Offering 810 square inches of grilling space, it can handle up to 24 burgers simultaneously, making it an ideal choice for large gatherings. Included is a 15,000 BTU infrared backburner and a heavy-duty rotisserie kit, allowing you to broaden your culinary horizons. Whether it's a juicy rotisserie chicken or a delicate fish, this grill has got you covered. The Angus grill comes equipped with Piezo igniters for hassle-free start-ups, while the durable zinc gas control knobs not only offer precision but also enhance the grill's aesthetic. The dual built-in lighting system ensures your BBQ session doesn't miss a beat. Lastly, Bull BBQ's commitment to safety is evident with the CSA Certification, ensuring every component adheres to North American safety standards.
Bull Pro Built-In Gas Single-Side Burner
- Effortless Cooking Versatility: Enhance your outdoor kitchen with the ability to quickly boil water or cook side dishes right beside your grill.
- Exceptional Durability: Crafted with 304 grade 16 gauge stainless steel for unparalleled resilience against heat and the elements.
- High-Performance Burner: Comes with a powerful cast brass burner delivering 25,000 BTUs for efficient, high-temp cooking.
- Consistent & Safe Ignition: Features a reliable Piezo Ignition System for a consistent and safe start every time.
Elevate your outdoor culinary endeavors with the Bull Pro Built-In Gas Single Side Burner. Designed for those who seek more from their grilling sessions, this side burner is constructed from durable 304-grade stainless steel, ensuring lasting durability amidst frequent use and varying weather conditions.
The heart of this unit is its high-performance Cast Brass Burner, capable of delivering 25,000 BTUs. Whether you're quickly boiling water, simmering sauces, or preparing a complementary side dish, this burner ensures efficient and high-temp cooking. Paired with the dependable Piezo Ignition System, you're guaranteed a consistent and safe start with every use. Its compact nature ensures it fits snugly next to your primary grill or any other part of your outdoor setup, optimizing space and enhancing your grilling capabilities.
Bull 24 Inch 4.9 Cu Ft Premium Outdoor Compact Refrigerator
- Digital LED Temp Control: Easily regulate optimal cooling temperatures.
- Reversible Door and full-length Handle: Adaptable to any outdoor kitchen design.
- Sealed Locking Door: Maintains consistent cold temperatures.
- Ample Storage: Three adjustable wire shelves for diverse storage needs.
- Stainless Steel Construction: Entirely made of 304 stainless steel, inside and out.
- Efficient Cooling: Dual fan system with front venting ensures energy efficiency.
- Certified Excellence: Boasts ETL, DOE, and CE certifications, guaranteeing quality and efficiency.
Experience effortless chilling with Bull's outdoor-rated refrigerator. Boasting 4.9 cubic feet, it offers generous space to keep your beverages cold and food fresh. With the digital LED control, precision in temperature regulation is at your fingertips, ensuring your items are always at the desired coolness. A fusion of sleek design and utility, its reversible door accommodates varied kitchen designs while the iconic Bull handle adds a touch of elegance. Built to withstand the test of time and elements, its sturdy 304 stainless steel construction promises durability. The dual fan system efficiently maintains a cool interior, especially during warmer days. Additionally, its front venting design ensures heat dispersal, optimizing energy consumption.
Outdoor Kitchen Storage Options
Option 1: Bull 18 Inch Single Vertical Access Door
- Weather Protection: Crafted with 304 Grade 16 Gauge Stainless Steel for durability against the elements.
- Ample Storage: Adds a spacious storage solution to your outdoor BBQ grill area.
- Enhanced Strength: Features a double-walled construction for superior structural durability.
- Purposeful Design: Perfect for housing propane tanks or gas lines.
The Bull 18-inch Stainless Steel Single Vertical Access Door is an elegant addition to your outdoor BBQ area, seamlessly combining functionality with style. It offers a convenient storage solution, allowing for easy access to propane tanks, gas lines, or even just stowing away grilling tools. Constructed with high-quality 304 Grade 16 Gauge stainless steel, it promises resilience against harsh weather conditions. Further emphasizing its premium build, the door boasts a double-walled construction, reinforcing its structural strength. The polished handle, mirroring the style of Bull Grills, ensures your outdoor kitchen exudes a coordinated and polished look. This left-hinged door simplifies the management of your outdoor grill's fuel supply having quick and easy access with a full swinging door.
Option 2: Bull 30 Inch Access Door & Double Drawer Combo
- 304-grade 16-gauge Stainless Steel Construction: Ensures resilience against varying weather conditions, guaranteeing durability.
- Fully Enclosed Drawer Components: Specially designed for optimal water and fire resistance, ensuring protection for stored items.
- Double-lined Door: Provides superior structural integrity to keep your door strong against wear and tear.
- Ample Drawer Space: Perfect for organizing and accessing your grilling tools, accessories, and other essentials in your outdoor kitchen.
- Under-grill Storage: The ideal location for storing essentials, making it a necessary addition to a streamlined outdoor cooking space.
The Bull 30 Inch Stainless Steel Access Door & Double Drawer Combo not only offers a sleek appearance but also brings functionality and protection to your outdoor kitchen. With its robust stainless steel construction, it promises to endure the challenges of outdoor elements. The double-lined door and fully enclosed drawer design guarantee the safety of your tools and accessories. Whether you're prepping for a BBQ or storing away after, this combo ensures a hassle-free experience, providing both convenience and aesthetic appeal to your outdoor space.
Option 3: Bull 21 Inch Triple Drawer
- Durable Construction: Made with 16-gauge 304-grade stainless steel, it's built to endure, resisting the elements for long-term outdoor use.
- Modern Storage Design: Various drawer sizes offer optimal organization, keeping your outdoor space clutter-free.
- Smooth, Reliable Access: Enclosed slide-out drawers boast soft close, heavy-duty glides for effortless, enduring operation.
- Matching Handles: Polished stainless steel handles and a flush mount installation ensure a stylish, cohesive look with your existing appliances.
With the Bull 21" Stainless Steel Triple Drawer System, your outdoor kitchen will not only gain versatile storage solutions but also a touch of modern elegance. Its durable construction guarantees a lasting presence, while the smooth drawer mechanism offers reliability you can count on. Complete your outdoor setup with this exquisite blend of form and function, ensuring a refined, organized cooking experience.
Shipping & Delivery Information
Bull BBQ Grill Islands are delivered with most parts fully assembled. The main island structure, complete with veneer/siding, storage cabinets, and countertops, arrives ready to be used and installed on your grill island. Grills and side burners are shipped separately on the skid in separate boxes and simply need to be installed when they arrive. All items are securely transported on a skid. If you choose an L-shaped island, it will come in two parts for easy moving and installation, while the I-shaped island arrives in one whole piece, ready to go. Plus, we offer white glove delivery for an extra fee, making the process even smoother.
Manufacturer Information
Grill Island
Click here for the Bull Versa Q BBQ Grill Island Specs Sheet
Click here for the Bull Versa Q BBQ Grill Island Top View Specs Sheet
Click here for Bull Warranty Information
Gas Grills
Click here for the Bull Angus 30 Inch 4 Burner Grill Owners Manual
Click here for Bull Angus 30 Inch 4 Burner Grill Spec Sheet
Side Burner
Click here for the Bull Gas Drop-In Side Burner Spec Sheet
Refrigerators
Click here for the Bull 24 Inch 4.9 Cu Ft Refrigerator Owners Manual
Click here for the Bull 24 Inch 4.9 Cu Ft Refrigerator Spec Sheet
Outdoor Kitchen Storage
Click here for the Bull 30 Inch Door & Double Drawer Combo Specs Sheet
Click here for the Bull 18 Inch Single Vertical Access Door Spec Sheet
Click here for the Bull 30 Inch Trash/Recycle Drawer Specs Sheet
Click here for the Bull 21 Inch Triple Drawer Specs Sheet
Warranty Information
Bull Single Side Burner offers a Lifetime Warranty for its stainless steel cooking grids, frames, and housings. The cast brass burners are covered under a 20-year warranty. Meanwhile, gas valves, painted frames, housings, carts, control panels, and igniters are protected by a 1-year warranty. Please refer to the manufacturer's manual for comprehensive warranty details. Bull Gas Grills guarantees to the original buyer that the grill, under normal residential use, is free from material and workmanship defects for the specified periods. Welded stainless steel burners have a five (5) year warranty. Stainless steel flame tamers are covered for three (3) years. Stainless steel cooking grids, frames, and housings come with a lifetime warranty. All other components have a one (1) year warranty. Bull Refrigerators warranty exclusively covers the refrigerator and its compressor for one (1) year from the date of purchase, protecting the original owner against any manufacturing defects and workmanship issues. Please note, that while parts are covered, labor costs for repair or replacement are not included. For a comprehensive understanding and any additional details, it's advised to consult the manufacturer's manual, and retaining the purchase receipt is crucial for validating warranty claims. Bull Outdoor Storage Components guarantees, for the original buyer of the Bull Component(s), that under normal residential usage, the product is free from material and workmanship defects for one (1) year, unless stated otherwise. Please refer to the manufacturer's manual for complete warranty details.
Bull Versa Q Grill Island |
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Model | Versa Q |
Grill Side Width | 83 1/2" |
Grill Side Depth | 28" |
Bar Side Height | 39" |
Bar Side Width | 96" |
Bar Side Depth | 30" or 43" |
Grill Side Height | 41 3/8" |
Countertop Material | Porcelain Tile |
Base Material | Quartzsite |
Countertop Colors |
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Grill Island Base Colors |
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Outdoor Kitchen Shape | Versatile |
Built-In Grill Options | Bull Angus 30 Inch 4 Burner Gas Grill |
Fuel Type | Natural Gas or Propane |
Built-In Grill Total BTUs |
60,000 BTUs |
Built-In Grill Total Grilling Area |
810 Sq Inches |
Infrared Backburner | Yes |
Infrared Backburner BTUs | 15,000 BTUs |
Rotisserie Kit | Yes |
Single Side Burner | Bull Drop-In Single Side Burner |
Fuel Type | Natural Gas or Propane |
Sink Option | Bull 16" Stainless Steel Sink |
Single Side Burner BTU Total | 15,000 BTUs |
Sink Dimensions |
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Sink Faucet Type | Hot/Cold |
Sink Material | 22 Gauge Stainless Steel |
Vale Type | Compression |
Refrigerator Options | Bull 24-Inch 4.9 Cu Ft Premium Outdoor Refrigerator |
Storage Cabinets |
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Grill Island Dimensions Sheet |
How is my Bull BBQ Grill Island shipped to me?
Your Bull BBQ Grill Island is shipped with the finished grill island and appliances (grill, side burner and storage compartments) separate. If you have ordered an Bull L-Shaped Grill Island, each grill island is shipped separately and needs to be connected upon installation. All cut-outs are completed on the finished grill island, just need installation with guided instruction manual. The Porcelain countertop and base finish is installed in factory and delivered to you finished.
How do I build my Bull BBQ Grill Island?
Your Bull BBQ Grill Island is ready for installation upon delivery. Below is the process to complete installation on your Bull BBQ Grill Island:
- Removed packaging from all appliances and grill island. It is best do this near the area where the grill island is being installed.
- Make sure the area of installation is leveled and clean. Make sure all eletrical and water supply is in place and ready for connection, if applicable to your model grill island.
- Level grill island base from countertop and shim bottom of grill island base to make level across your countertop.
- Use required screws or lag builts for base to floor installation.
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Wood Decking:
- Screws: Stainless steel wood screws, preferably #10 or #12 size.
- Lags: Stainless steel lag screws, ⅜ inch diameter.
- Bolts: Stainless steel hex bolts with washers and nuts, size dependent on decking thickness.
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Concrete Flooring:
- Screws: Concrete screws, such as Tapcon, ¼ inch diameter.
- Bolts: Anchor bolts or wedge anchors, ⅜ to ½ inch diameter.
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Brick or Masonry:
- Screws: Masonry screws or sleeve anchors.
- Bolts: Expansion bolts or masonry anchor bolts.
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Tile or Pavers:
- Screws: Specialized screws for tile, used with a compatible anchor.
- Bolts: Concrete anchor bolts if underlying surface is concrete.
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Composite Decking:
- Screws: Stainless steel composite deck screws.
- Bolts: Stainless steel bolts with nuts and washers, used with caution to prevent cracking.
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- Install grill, side burners, and storage compartments. Hardware is included with each component.
- Connect water and electrical if applicable to your Bull BBQ Grill Island.
- Enjoy your new outdoor cooking and entertaining grill island.
Do I need a building permit for my BBQ Grill Island?
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If the installation involves significant electrical or plumbing work, like running new wiring or adding circuits, a permit is often required. This would be electrical and plumbing work that requires your eletrical and plumbing to moved to accomodate your Bull BBQ Grill Island, not connecting your water supply and eletrical to grill island upon installation
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If the grill island is considered a permanent structure meaning it is attached to your home or property, a permit might be necessary.
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Homeowners Association (HOA) Rules if you live in a community with an HOA, you may need to get approval from the HOA in addition to or instead of a local government permit.
What is the warranty on my Bull BBQ Grill Island and its Bull Outdoor Product components?
Bull Single Side Burner offers a Lifetime Warranty for its stainless steel cooking grids, frames, and housings. The cast brass burners are covered under a 20-year warranty. Meanwhile, gas valves, painted frames, housings, carts, control panels, and igniters are protected by a 1-year warranty. Please refer to the manufacturer's manual for comprehensive warranty details. Bull Gas Grills guarantees to the original buyer that the grill, under normal residential use, is free from material and workmanship defects for the specified periods. Welded stainless steel burners have a five (5) year warranty. Stainless steel flame tamers are covered for three (3) years. Stainless steel cooking grids, frames, and housings come with a lifetime warranty. All other components have a one (1) year warranty. Bull Refrigerators warranty exclusively covers the refrigerator and its compressor for a period of one (1) year from the date of purchase, protecting the original owner against any manufacturing defects and workmanship issues. Please note, that while parts are covered, labor costs for repair or replacement are not included. For a comprehensive understanding and any additional details, it's advised to consult the manufacturer's manual, and retaining the purchase receipt is crucial for validating warranty claims. Bull Outdoor Storage Components guarantees, for the original buyer of the Bull Component(s), that under normal residential usage, the product is free from material and workmanship defects for a period of one (1) year, unless stated otherwise. Please refer to the manufacturer's manual for complete warranty details.
Do I need a Grill Island Cover?
Your Bull BBQ Grill Island is built with high quality outdoor materials, both structurely and countertop and base finishes, so no grill island cover is required. It is best to keep your Bull Gas Grill covered with a Bull Grill Cover and also keep your sink covered. Side burners come with built-in stainless steel covered included.
Have Any Questions, Ask An Expert
This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.
Shipping & Delivery Details
Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
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- Description
- Specs & Dimensions
- FAQ's
- Shipping & Delivery Info
- Easy Returns
Bull Versa Q Outdoor Kitchen Grill Island
Key Features
- Bull Versa Q BBQ Grill Island: reconfigure two outdoor kitchens in minutes for the perfect backyard fit.
- Quartzsite Base: Gives you superior outdoor durability and sleek natural color that blends with your outdoor ambiance.
- Sleek Porcelain Tile: Expansive, durable countertops in custom colors for effortless food prep and serving, available in 31-inch or 43-inch sizes.
- Bull 30" Angus Gas Grill: 60,000 BTUs, 810 sq. inches, plus a 15,000 BTU infrared backburner with rotisserie for large-scale entertaining.
- Stainless Steel Storage: Choose from versatile storage options in 304, 14 Gauge Stainless Steel for unmatched weather resistance in your outdoor kitchen.
- Bull Drop-in Single Side Burner: Features a 15,000 BTU single-side burner for cooking your favorite side dishes or boiling water within minutes.
- Optional Outdoor Sink: Add the hot and cold faucet sink, made of durable 22-gauge 304 stainless steel.
- Bull 4.9 Cu. Ft. Refrigerator: Efficient dual-fan cooling in durable stainless steel, offering ample storage for all your chilling needs.
- Optional GFCI Electrical Outlet Upgrade: Add a blender or any outdoor kitchen appliance easily with a convenient electrical outlet.
-
Optional Bottle Opener with Catch Upgrade: Making drink serving 1-2-3.
Bull Versa Q BBQ Island: Flexibility Meets Function
The Bull Versa Q BBQ Grill Island redefines outdoor entertainment with its innovative modular design. This unique setup features two distinct units: a BBQ grill island and a barside island, allowing you to easily rearrange the layout to fit your specific backyard needs. Whether you prefer an L-shaped configuration or two standalone pieces, the Versa Q adapts to your lifestyle, ensuring your outdoor gatherings are a resounding success. Crafted from strong Quartzsite, the base of the Versa Q Grill Island is not only durable but also visually striking. With long-lasting color retention and a selection of hues to complement your outdoor décor, this grill island base is as resilient as it is elegant. Please note, that the Versa Q is exclusively available with a Quartzsite base. Serve and prepare food with ease on the Versa Q's expansive porcelain tile countertop, available in either 30-inch or 43-inch countertop options. Perfect for any hosting scenario, this countertop isn’t just a workspace but a centerpiece. Select from a variety of custom colors to seamlessly blend your new outdoor kitchen with the existing design palette of your backyard.
At the heart of the Versa Q Grill Islands is the Bull 30" Angus Gas Grill, a powerhouse with 60,000 BTUs and an expansive 810 sq. inches of grilling area. Whether catering to a family dinner or a neighborhood gathering, consistent results are guaranteed. Plus, the 15,000 BTU infrared back burner and included rotisserie kit elevate your grilling capabilities, allowing for diverse and flavorful culinary creations. Below your power grilling machine is the ultimate storage space the Bull 30-Inch Single Door / Double Drawer Combo. The perfect outdoor storage solution for your grilling utensils or propane tank is situated right below for easy access. Opt for the storage configuration that suits your grilling style, with options positioned in two areas of your adaptable outdoor kitchen. Constructed from 304, 14-gauge stainless steel, these storage spaces are designed for both convenience and longevity, safeguarding your grilling essentials from the elements. Choose between several grill island setups to meet your outdoor kitchen needs;
- Option 1: This option features the Bull 21-inch triple-drawer on either side (left or right side) with the Bull 4.9 Cu Ft Compact Refrigerator situated in the center of the grill island.
- Option 2: This option features the Bull Double Trash drawer on either side (left or right side) with the Bull 4.9 Cu Ft Compact Refrigerator situated in the center of the grill island.
- Option 3: This option features the Bull 18-inch Single Door on either side (left or right side) with the Bull 16-inch Stainless Steel Hot & Cold Faucet Sink above. Equipped with the Bull 4.9 Cu Ft Compact Refrigerator situated in the center of the grill island.
To further boost the functionality of your Versa Q, consider adding the hot and cold faucet sink. Made from durable 22-gauge 304 stainless steel, this sink simplifies outdoor food prep and cleanup, making your grilling space even more versatile. Keep your ingredients fresh and beverages chilled with the Bull 4.9 Cu. Ft. Premium Refrigerator. This outdoor-grade refrigerator features a dual fan system, stainless steel construction, and generous storage, ensuring your grilling ingredients and refreshments are always at the perfect temperature. Need electrical power? opt for the upgraded built-in GFCI electrical outlet is the final touch to your Versa Q Grill Island, providing easy access to blenders, music systems, or any other appliance that enhances your outdoor entertainment experience. The Bull Versa Q BBQ Grill Island is more than an outdoor kitchen; it's a centerpiece for backyard entertainment, adaptable to your space and needs.
Bull Angus 30 Inch 4 Burner Built-In Grill With Rotisserie
- Powerful Grilling Burners: With 75,000 BTUs & 810 sq. inches of cooking surface, this grill can cater to any size gathering, ensuring versatility in cooking a range of BBQ dishes.
- Consistent Temp Control: Double-walled grill hood ensures consistent heat retention, allowing for stable cooking without frequent gas adjustments.
- Superior Build Quality: Crafted from 304, 14 gauge stainless steel, it promises long-lasting durability and protection against various weather conditions.
- Rotisserie Ready: Comes equipped with a rotisserie & 15,000 BTU infrared backburner to cook the perfect rotisserie meals.
- Built-In Grill Lighting: The dual built-in lighting system offers improved visibility for evening BBQ sessions.
The Bull Angus 30" 4 Burner Built-In Grill is designed using high-strength 304, 14-gauge stainless steel, this grill stands as a durable fixture in any outdoor kitchen. Complementing its robust construction is the double-lined grill hood that not only retains a consistent temperature but also ensures efficient gas usage. With a total of 75,000 BTUs distributed across four cast stainless steel burners, this grill is engineered for temperature versatility – be it searing steaks or slow-roasting veggies. Offering 810 square inches of grilling space, it can handle up to 24 burgers simultaneously, making it an ideal choice for large gatherings. Included is a 15,000 BTU infrared backburner and a heavy-duty rotisserie kit, allowing you to broaden your culinary horizons. Whether it's a juicy rotisserie chicken or a delicate fish, this grill has got you covered. The Angus grill comes equipped with Piezo igniters for hassle-free start-ups, while the durable zinc gas control knobs not only offer precision but also enhance the grill's aesthetic. The dual built-in lighting system ensures your BBQ session doesn't miss a beat. Lastly, Bull BBQ's commitment to safety is evident with the CSA Certification, ensuring every component adheres to North American safety standards.
Bull Pro Built-In Gas Single-Side Burner
- Effortless Cooking Versatility: Enhance your outdoor kitchen with the ability to quickly boil water or cook side dishes right beside your grill.
- Exceptional Durability: Crafted with 304 grade 16 gauge stainless steel for unparalleled resilience against heat and the elements.
- High-Performance Burner: Comes with a powerful cast brass burner delivering 25,000 BTUs for efficient, high-temp cooking.
- Consistent & Safe Ignition: Features a reliable Piezo Ignition System for a consistent and safe start every time.
Elevate your outdoor culinary endeavors with the Bull Pro Built-In Gas Single Side Burner. Designed for those who seek more from their grilling sessions, this side burner is constructed from durable 304-grade stainless steel, ensuring lasting durability amidst frequent use and varying weather conditions.
The heart of this unit is its high-performance Cast Brass Burner, capable of delivering 25,000 BTUs. Whether you're quickly boiling water, simmering sauces, or preparing a complementary side dish, this burner ensures efficient and high-temp cooking. Paired with the dependable Piezo Ignition System, you're guaranteed a consistent and safe start with every use. Its compact nature ensures it fits snugly next to your primary grill or any other part of your outdoor setup, optimizing space and enhancing your grilling capabilities.
Bull 24 Inch 4.9 Cu Ft Premium Outdoor Compact Refrigerator
- Digital LED Temp Control: Easily regulate optimal cooling temperatures.
- Reversible Door and full-length Handle: Adaptable to any outdoor kitchen design.
- Sealed Locking Door: Maintains consistent cold temperatures.
- Ample Storage: Three adjustable wire shelves for diverse storage needs.
- Stainless Steel Construction: Entirely made of 304 stainless steel, inside and out.
- Efficient Cooling: Dual fan system with front venting ensures energy efficiency.
- Certified Excellence: Boasts ETL, DOE, and CE certifications, guaranteeing quality and efficiency.
Experience effortless chilling with Bull's outdoor-rated refrigerator. Boasting 4.9 cubic feet, it offers generous space to keep your beverages cold and food fresh. With the digital LED control, precision in temperature regulation is at your fingertips, ensuring your items are always at the desired coolness. A fusion of sleek design and utility, its reversible door accommodates varied kitchen designs while the iconic Bull handle adds a touch of elegance. Built to withstand the test of time and elements, its sturdy 304 stainless steel construction promises durability. The dual fan system efficiently maintains a cool interior, especially during warmer days. Additionally, its front venting design ensures heat dispersal, optimizing energy consumption.
Outdoor Kitchen Storage Options
Option 1: Bull 18 Inch Single Vertical Access Door
- Weather Protection: Crafted with 304 Grade 16 Gauge Stainless Steel for durability against the elements.
- Ample Storage: Adds a spacious storage solution to your outdoor BBQ grill area.
- Enhanced Strength: Features a double-walled construction for superior structural durability.
- Purposeful Design: Perfect for housing propane tanks or gas lines.
The Bull 18-inch Stainless Steel Single Vertical Access Door is an elegant addition to your outdoor BBQ area, seamlessly combining functionality with style. It offers a convenient storage solution, allowing for easy access to propane tanks, gas lines, or even just stowing away grilling tools. Constructed with high-quality 304 Grade 16 Gauge stainless steel, it promises resilience against harsh weather conditions. Further emphasizing its premium build, the door boasts a double-walled construction, reinforcing its structural strength. The polished handle, mirroring the style of Bull Grills, ensures your outdoor kitchen exudes a coordinated and polished look. This left-hinged door simplifies the management of your outdoor grill's fuel supply having quick and easy access with a full swinging door.
Option 2: Bull 30 Inch Access Door & Double Drawer Combo
- 304-grade 16-gauge Stainless Steel Construction: Ensures resilience against varying weather conditions, guaranteeing durability.
- Fully Enclosed Drawer Components: Specially designed for optimal water and fire resistance, ensuring protection for stored items.
- Double-lined Door: Provides superior structural integrity to keep your door strong against wear and tear.
- Ample Drawer Space: Perfect for organizing and accessing your grilling tools, accessories, and other essentials in your outdoor kitchen.
- Under-grill Storage: The ideal location for storing essentials, making it a necessary addition to a streamlined outdoor cooking space.
The Bull 30 Inch Stainless Steel Access Door & Double Drawer Combo not only offers a sleek appearance but also brings functionality and protection to your outdoor kitchen. With its robust stainless steel construction, it promises to endure the challenges of outdoor elements. The double-lined door and fully enclosed drawer design guarantee the safety of your tools and accessories. Whether you're prepping for a BBQ or storing away after, this combo ensures a hassle-free experience, providing both convenience and aesthetic appeal to your outdoor space.
Option 3: Bull 21 Inch Triple Drawer
- Durable Construction: Made with 16-gauge 304-grade stainless steel, it's built to endure, resisting the elements for long-term outdoor use.
- Modern Storage Design: Various drawer sizes offer optimal organization, keeping your outdoor space clutter-free.
- Smooth, Reliable Access: Enclosed slide-out drawers boast soft close, heavy-duty glides for effortless, enduring operation.
- Matching Handles: Polished stainless steel handles and a flush mount installation ensure a stylish, cohesive look with your existing appliances.
With the Bull 21" Stainless Steel Triple Drawer System, your outdoor kitchen will not only gain versatile storage solutions but also a touch of modern elegance. Its durable construction guarantees a lasting presence, while the smooth drawer mechanism offers reliability you can count on. Complete your outdoor setup with this exquisite blend of form and function, ensuring a refined, organized cooking experience.
Shipping & Delivery Information
Bull BBQ Grill Islands are delivered with most parts fully assembled. The main island structure, complete with veneer/siding, storage cabinets, and countertops, arrives ready to be used and installed on your grill island. Grills and side burners are shipped separately on the skid in separate boxes and simply need to be installed when they arrive. All items are securely transported on a skid. If you choose an L-shaped island, it will come in two parts for easy moving and installation, while the I-shaped island arrives in one whole piece, ready to go. Plus, we offer white glove delivery for an extra fee, making the process even smoother.
Manufacturer Information
Grill Island
Click here for the Bull Versa Q BBQ Grill Island Specs Sheet
Click here for the Bull Versa Q BBQ Grill Island Top View Specs Sheet
Click here for Bull Warranty Information
Gas Grills
Click here for the Bull Angus 30 Inch 4 Burner Grill Owners Manual
Click here for Bull Angus 30 Inch 4 Burner Grill Spec Sheet
Side Burner
Click here for the Bull Gas Drop-In Side Burner Spec Sheet
Refrigerators
Click here for the Bull 24 Inch 4.9 Cu Ft Refrigerator Owners Manual
Click here for the Bull 24 Inch 4.9 Cu Ft Refrigerator Spec Sheet
Outdoor Kitchen Storage
Click here for the Bull 30 Inch Door & Double Drawer Combo Specs Sheet
Click here for the Bull 18 Inch Single Vertical Access Door Spec Sheet
Click here for the Bull 30 Inch Trash/Recycle Drawer Specs Sheet
Click here for the Bull 21 Inch Triple Drawer Specs Sheet
Warranty Information
Bull Single Side Burner offers a Lifetime Warranty for its stainless steel cooking grids, frames, and housings. The cast brass burners are covered under a 20-year warranty. Meanwhile, gas valves, painted frames, housings, carts, control panels, and igniters are protected by a 1-year warranty. Please refer to the manufacturer's manual for comprehensive warranty details. Bull Gas Grills guarantees to the original buyer that the grill, under normal residential use, is free from material and workmanship defects for the specified periods. Welded stainless steel burners have a five (5) year warranty. Stainless steel flame tamers are covered for three (3) years. Stainless steel cooking grids, frames, and housings come with a lifetime warranty. All other components have a one (1) year warranty. Bull Refrigerators warranty exclusively covers the refrigerator and its compressor for one (1) year from the date of purchase, protecting the original owner against any manufacturing defects and workmanship issues. Please note, that while parts are covered, labor costs for repair or replacement are not included. For a comprehensive understanding and any additional details, it's advised to consult the manufacturer's manual, and retaining the purchase receipt is crucial for validating warranty claims. Bull Outdoor Storage Components guarantees, for the original buyer of the Bull Component(s), that under normal residential usage, the product is free from material and workmanship defects for one (1) year, unless stated otherwise. Please refer to the manufacturer's manual for complete warranty details.
Bull Versa Q Grill Island |
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Model | Versa Q |
Grill Side Width | 83 1/2" |
Grill Side Depth | 28" |
Bar Side Height | 39" |
Bar Side Width | 96" |
Bar Side Depth | 30" or 43" |
Grill Side Height | 41 3/8" |
Countertop Material | Porcelain Tile |
Base Material | Quartzsite |
Countertop Colors |
|
Grill Island Base Colors |
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Outdoor Kitchen Shape | Versatile |
Built-In Grill Options | Bull Angus 30 Inch 4 Burner Gas Grill |
Fuel Type | Natural Gas or Propane |
Built-In Grill Total BTUs |
60,000 BTUs |
Built-In Grill Total Grilling Area |
810 Sq Inches |
Infrared Backburner | Yes |
Infrared Backburner BTUs | 15,000 BTUs |
Rotisserie Kit | Yes |
Single Side Burner | Bull Drop-In Single Side Burner |
Fuel Type | Natural Gas or Propane |
Sink Option | Bull 16" Stainless Steel Sink |
Single Side Burner BTU Total | 15,000 BTUs |
Sink Dimensions |
|
Sink Faucet Type | Hot/Cold |
Sink Material | 22 Gauge Stainless Steel |
Vale Type | Compression |
Refrigerator Options | Bull 24-Inch 4.9 Cu Ft Premium Outdoor Refrigerator |
Storage Cabinets |
|
Grill Island Dimensions Sheet |
How is my Bull BBQ Grill Island shipped to me?
Your Bull BBQ Grill Island is shipped with the finished grill island and appliances (grill, side burner and storage compartments) separate. If you have ordered an Bull L-Shaped Grill Island, each grill island is shipped separately and needs to be connected upon installation. All cut-outs are completed on the finished grill island, just need installation with guided instruction manual. The Porcelain countertop and base finish is installed in factory and delivered to you finished.
How do I build my Bull BBQ Grill Island?
Your Bull BBQ Grill Island is ready for installation upon delivery. Below is the process to complete installation on your Bull BBQ Grill Island:
- Removed packaging from all appliances and grill island. It is best do this near the area where the grill island is being installed.
- Make sure the area of installation is leveled and clean. Make sure all eletrical and water supply is in place and ready for connection, if applicable to your model grill island.
- Level grill island base from countertop and shim bottom of grill island base to make level across your countertop.
- Use required screws or lag builts for base to floor installation.
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Wood Decking:
- Screws: Stainless steel wood screws, preferably #10 or #12 size.
- Lags: Stainless steel lag screws, ⅜ inch diameter.
- Bolts: Stainless steel hex bolts with washers and nuts, size dependent on decking thickness.
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Concrete Flooring:
- Screws: Concrete screws, such as Tapcon, ¼ inch diameter.
- Bolts: Anchor bolts or wedge anchors, ⅜ to ½ inch diameter.
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Brick or Masonry:
- Screws: Masonry screws or sleeve anchors.
- Bolts: Expansion bolts or masonry anchor bolts.
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Tile or Pavers:
- Screws: Specialized screws for tile, used with a compatible anchor.
- Bolts: Concrete anchor bolts if underlying surface is concrete.
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Composite Decking:
- Screws: Stainless steel composite deck screws.
- Bolts: Stainless steel bolts with nuts and washers, used with caution to prevent cracking.
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- Install grill, side burners, and storage compartments. Hardware is included with each component.
- Connect water and electrical if applicable to your Bull BBQ Grill Island.
- Enjoy your new outdoor cooking and entertaining grill island.
Do I need a building permit for my BBQ Grill Island?
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If the installation involves significant electrical or plumbing work, like running new wiring or adding circuits, a permit is often required. This would be electrical and plumbing work that requires your eletrical and plumbing to moved to accomodate your Bull BBQ Grill Island, not connecting your water supply and eletrical to grill island upon installation
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If the grill island is considered a permanent structure meaning it is attached to your home or property, a permit might be necessary.
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Homeowners Association (HOA) Rules if you live in a community with an HOA, you may need to get approval from the HOA in addition to or instead of a local government permit.
What is the warranty on my Bull BBQ Grill Island and its Bull Outdoor Product components?
Bull Single Side Burner offers a Lifetime Warranty for its stainless steel cooking grids, frames, and housings. The cast brass burners are covered under a 20-year warranty. Meanwhile, gas valves, painted frames, housings, carts, control panels, and igniters are protected by a 1-year warranty. Please refer to the manufacturer's manual for comprehensive warranty details. Bull Gas Grills guarantees to the original buyer that the grill, under normal residential use, is free from material and workmanship defects for the specified periods. Welded stainless steel burners have a five (5) year warranty. Stainless steel flame tamers are covered for three (3) years. Stainless steel cooking grids, frames, and housings come with a lifetime warranty. All other components have a one (1) year warranty. Bull Refrigerators warranty exclusively covers the refrigerator and its compressor for a period of one (1) year from the date of purchase, protecting the original owner against any manufacturing defects and workmanship issues. Please note, that while parts are covered, labor costs for repair or replacement are not included. For a comprehensive understanding and any additional details, it's advised to consult the manufacturer's manual, and retaining the purchase receipt is crucial for validating warranty claims. Bull Outdoor Storage Components guarantees, for the original buyer of the Bull Component(s), that under normal residential usage, the product is free from material and workmanship defects for a period of one (1) year, unless stated otherwise. Please refer to the manufacturer's manual for complete warranty details.
Do I need a Grill Island Cover?
Your Bull BBQ Grill Island is built with high quality outdoor materials, both structurely and countertop and base finishes, so no grill island cover is required. It is best to keep your Bull Gas Grill covered with a Bull Grill Cover and also keep your sink covered. Side burners come with built-in stainless steel covered included.
Have Any Questions, Ask An Expert
This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.
Shipping & Delivery Details
Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.