Primo Oval XL 400 Ceramic Kamado Grill - PGCXLH
by
Primo
SKU PGCXLH
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$1,699.00
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Free Heat Deflector Kit ($200 Value) With Your Purchase! Learn More
Free Primo Heat Deflector Kit ($200 Value)
Unlock better grilling! This Primo Heat Deflector Kit ensures even heat distribution for juicy, flavorful BBQ. Perfect for low & slow cooking.
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- Description
- Specs & Dimensions
- Product Videos
- Shipping & Delivery
- Easy Returns
Description
Primo Oval XL 400 Ceramic Kamado Grill
Key Features
- Oval design allowing you grill, bake, sear, smoke, and roast at the same time.
- Easily feeds 5-10 people with its 400 square inches of main grilling area.
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Stainless steel cooking grates for superior durability and non-stick grilling.
- The 6-position cast iron chimney top vent and the 5-position lower vent door allow for precision temperature control.
- Cook for 10 or more people for larger get-togethers or multiple dishes at once.
- Enormous temperature 151°F to 750°F giving you access to your whole cookbook.
- Reversible cooking grates give you versatility with one side for searing and another for gentle cooking, enhancing both heat distribution and ease of use.
- The highest quality ceramic material will give you ultimate insulation for high heat, moisture, and flavor retention.
- The highest-sitting grill lid allows you to easily fit 8 whole chickens, 2 whole turkeys, 12 steaks, 20 burgers, 10 racks of ribs, 12 ears of corn.
- Only kamado grill made entirely in the USA.
Primo Oval XL 400 Kamado Grill: Most Versatile Kamado Grill on the Market
One question we get from our customers who are interested in Kamado grills is will I have enough space to grill for parties or backyard BBQs? Eliminate this issue with Primo Oval XL 400 Kamado Grill, the true king of capacity and versatility. Whether you're searing steaks, baking bread, roasting cuts, smoking brisket, or grilling burgers, this all-in-one grill allows you to do it all at the same time. Featuring up to 680 square inches of total grilling space, this grill can fit 8 whole chickens, 2 whole turkeys, 12 steaks, 20 burgers, 10 racks of ribs, or 12 ears of corn.
Primo Oval XL Kamado Grill: Made in the USA
Primo prides itself on being the only Kamado grill company made in the USA. Made with a top-tier ceramic blend, this 3/4-inch ceramic blend gives you ultimate grilling insulation for maximum heat and flavor retention for juicy and tender BBQs every time. Not only does Primo's super-ceramic grill provide superior outdoor charcoal cooking, it also provides a scratch-resistant gloss black porcelain glaze, ensuring your Primo stays clean and pristine year after year no matter what season or weather you face.
Primo Oval XL Shaped Design Changes Kamado Grilling Forever
Not only are Primo Grills designed with the highest quality materials, its unique oval shape is also designed to change your outdoor charcoal grilling forever. Its distinctive oval design improves heat retention and circulation, locking in moisture and flavor for dishes that are juicier and more succulent. It all starts with its 5-position lower vent stainless steel door which gives you precision airflow into your Kamado grill. The top features a cast iron 6-position vent allowing you to further dial-in your temperature for perfect grilling results every time, no matter what variety your grilling is on your Primo Grilling. Primo Grills equips your charcoal grill with a soft-closing locking hinge, which allows you to lock your grill lid to an open position of your choosing, providing more airflow and temperature control. This precision temperature control gives you an enormous temperature range 150°F to 750°F for grilling versatility.
Primo Grills Oval XL 400 Charcoal Grills Gives Your Safety & Included Accessories
Embrace the wisdom of "If you're looking, you ain't cooking!"—keep the grill closed to preserve all the flavors and moisture. The large, easy-to-read analog temperature gauge, strategically positioned on the grill hood, allows you to monitor the internal conditions without any heat escaping. This feature ensures you can maintain a constant watch on the temperature, helping you achieve consistently flawless results without ever opening the lid. This grill comes equipped with essential tools designed to enhance your grilling sessions: a grate lifting tool for safely and easily managing hot grates, and integrated retaining clips that keep the ceramic top securely attached. Included are heat-safe ceramic feet that are used to place your grill on combustible surfaces, adding an extra layer of stability and safety.
Manufacturer Information
Click here for the Owners Manual
Click here for Assembly Instructions
Click here for Quick Start Guide
Warranty
Primo offers a robust warranty program for its ceramic grills. To the original purchaser, all ceramic components are covered by a Limited Lifetime Warranty, with a guarantee extending for twenty (20) years. Metal components, excluding those made from cast iron, come with a five (5) year warranty. Cast iron parts, along with valves, knobs, and all other parts and accessories, are covered for one (1) year. The thermometer and felt gaskets have a warranty period of thirty (30) days. This warranty is confined to the repair or replacement of parts that, upon thorough inspection under normal use, are found to be defective by Primo. Please note that labor costs are not covered under this warranty.
Primo Learning Center
Specs & Dimensions
Primo Oval XL 400 Ceramic Kamado Grill - PGCXLH |
|
|---|---|
| Model | PGCXLH |
| Configuration | Built-In |
| Collection | Oval XL 400 |
| Exterior Material | Ceramic |
| Primary Color | Black |
| Overall Width | 24" |
| Overall Depth/Radius | 18.25" |
| Overall Height | 25.25" |
| Weight | 185 lbs. |
| Base Width | 19" |
| Base To Grill Grate Height | 14.75" |
| Grill Lid Height | 11" |
| Clearance Required Behind The Grill To Open Properly | 12" |
| Cut Out Width | 28" |
| Cut Out Depth | 21.5" |
| Cut Out Height | 27.5" |
| Temperature Range | 151°F - 750°F |
| Grilling Capacity |
|
| Cooking Grate Material | Stainless Steel |
| Cooking Grate Type | Reversible Cooking Grates |
| Cooking Grid Dimensions | 18.5" x 25" |
| Total Grilling Area | 680 Sq. Inches |
| Main Grilling Area | 400 Sq. Inches |
| Optional Rack Area | 280 Sq. Inches |
| Kamado Thickness | 3/4" |
| Spring Assisted Grill Hood | No |
| Cooking Grid Type | Split |
| Thermometer | Analog |
| Foldable Side Shelves | Yes |
| Side Shelf Quality | FDA Approved |
| Cart Assembly | Some Assembly Required |
| Grill Head Color | Black |
| Grill Cart Color | Black |
| Grill Hood Hinge Type | Soft-Close Locking Hinge |
| Side Shelf Material | Plastic |
| Made in USA | Yes |
Product Videos
Primo Grills Intro
Primo Grills Features
Primo Grill Intro
Primo Grills Basics
Firing Up Your Primo Grill
Primo Grills - Two Zone Cooking
Shipping & Delivery
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
