Primo Oval XXL 500 Ceramic Kamado Grill
by
Primo
SKU PGCXXLH
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$2,199.00
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Free Heat Deflector Kit ($200 Value) With Your Purchase! Learn More
Free Primo Heat Deflector Kit ($200 Value)
Unlock better grilling! This Primo Heat Deflector Kit ensures even heat distribution for juicy, flavorful BBQ. Perfect for low & slow cooking.
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- Description
- Specs & Dimensions
- Product Videos
- Shipping & Delivery
- Easy Returns
Description
Primo Oval XXL 500 Ceramic Kamado Grill
Key Features
- Enormous cooking area of 500 sq. in., expandable to 850 sq. in. with optional rack system, it's perfect for large gatherings or meal prepping.
- Unique patented oval shape for superior heat circulation and dual-zone cooking capabilities, allowing you to grill, sear, smoke, bake, and roast simultaneously.
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Stainless steel cooking grates for superior durability and non-stick grilling.
- Massive temperature range of 151°F to 850°F+ for unmatched versatility, from low-and-slow smoking to high-heat searing.
- Constructed with high-quality ceramic, offering unparalleled heat retention, moisture locking, and flavor enhancement.
- Precision temperature management with a 5-position lower vent door and a 6-position cast iron chimney vent for complete airflow control.
- Largest Kamado grill capacity in the market—accommodates 10 whole chickens, 3 turkeys, 28 burgers, 16 steaks, or even a full suckling pig.
- Built-in analog thermometer for consistent temperature monitoring without losing heat by opening the grill.
- Soft-close locking hinge ensures smooth operation and secure positioning of the grill lid at any angle, enhancing safety and convenience.
- Scratch-resistant porcelain glaze keeps your Primo looking pristine no matter the weather.
- The only Kamado grill made entirely in the USA with a focus on quality craftsmanship and durable materials.
Primo Oval XXL 500 Ceramic Grill: Revolutionizing Kamado Cooking
The Primo Oval XXL 500 is more than just a grill—it's a game-changer for anyone serious about outdoor cooking. Designed with the largest cooking area among Kamado grills, its patented oval shape allows for versatile dual-zone cooking, making it easy to grill, smoke, bake, and roast all at once. Whether you're preparing a feast for a crowd or a quiet dinner for two, the Primo Oval XXL 500 adapts effortlessly, ensuring even heat distribution and flavor-packed results every time.
Need to cook a variety of dishes simultaneously? With up to 850 sq. in. of grilling space when using the optional rack system, the Primo XXL 500 has you covered. From 28 burgers to a whole suckling pig, this grill can handle it all while giving you unparalleled control over temperature and cooking zones. Grill masters can rely on the 5-position stainless steel lower vent and 6-position cast iron chimney to precisely control airflow for ideal grilling, smoking, and roasting temperatures.
Primo XXL Ceramic Grill: Made in the USA with Premium Craftsmanship
As the only Kamado grill brand made entirely in the USA, Primo sets itself apart with its high-quality ceramic blend, ensuring excellent heat retention and durability. This 3/4-inch thick ceramic body locks in heat, moisture, and flavor while standing strong against the elements. The black porcelain glaze resists scratches, keeping your grill looking sleek and new year after year. With a weight of 282 pounds, the Primo Oval XXL 500 is a true heavyweight champion of outdoor cooking, built to last a lifetime.
Massive Cooking Capacity for Every Occasion
The Primo Oval XXL 500 can handle the largest grilling tasks with ease, making it the ultimate choice for backyard parties or catering events. With space for 10 whole chickens, 3 turkeys, 28 burgers, 16 steaks, 12 racks of ribs, or 18 ears of corn, you’ll never run out of room. Its optional rack system expands the cooking area even further, giving you flexibility to prepare multiple dishes simultaneously. If you’re feeling adventurous, you can even cook an entire suckling pig or three 25lb Atlantic salmon. The possibilities are endless.
Precision and Safety in Every Detail
The Primo Oval XXL 500 includes a built-in analog thermometer, strategically placed on the grill hood for easy temperature monitoring without opening the lid. Its soft-close locking hinge adds a layer of safety and convenience, allowing the lid to remain securely in position at any angle while providing steady airflow control. Additionally, this grill comes equipped with heat-safe ceramic feet for placement on combustible surfaces, ensuring stability and safety during every cookout.
Manufacturer Information
Click here for the Owners Manual
Click here for Assembly Instructions
Click here for Quick Start Guide
Warranty
Primo offers a robust warranty program for its ceramic grills. All ceramic components are covered by a Limited Lifetime Warranty for the original purchaser, with a 20-year guarantee. Metal components have a five (5) year warranty, while cast iron parts and other accessories are covered for one (1) year. The thermometer and felt gaskets have a warranty period of 30 days. Please note that labor costs are not covered under this warranty. For full details, refer to the manufacturer's documentation.
Primo Learning Center
Specs & Dimensions
Primo Oval XXL 500 Ceramic Kamado Grill |
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|---|---|
| Model | PGXXLH |
| Configuration | Built-In |
| Exterior Material | Ceramic |
| Cutout Width | 30 1/2" |
| Cutout Depth | 24 1/2" |
| Cutout Height | 14 7/8" |
| Grill Weight | 282 lbs. |
| Cooking Area | 500 sq. in., expandable to 850 sq. in. with optional racks |
| Temperature Range | 151°F - 850°F+ |
| Grill Capacity |
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| Grate Material | Reversible Stainless Steel |
| Thermometer | Analog |
| Made in USA | Yes |
Product Videos
Primo Grills Intro
Primo Grills Features
Primo Grill Intro
Primo Grills Basics
Firing Up Your Primo Grill
Primo Grills - Two Zone Cooking
Shipping & Delivery
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
