Napoleon Prestige 500 Connected 4-Burner Gas Grill w/ Rotisserie, WiFi & Bluetooth
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Napoleon
SKU P500VXRSIBNSS
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$2,379.00
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- Description
- Specs & Dimensions
- Product Videos
- Shipping & Delivery
- Easy Returns
Description
Napoleon Prestige 500 Connected Grill w/ Rotisserie, WiFi & Bluetooth
Key Features:
- Wi-Fi & Bluetooth Connectivity: Monitor temperature, set timers, receive high-temperature warnings, and control your grill remotely with advanced connectivity.
- Durable Stainless Steel Construction: Built with high-quality stainless steel and powder-coated trim for enhanced durability and weather resistance.
- Larger Infrared Rear & Side Burner: Includes a heavy-duty rotisserie kit and an expanded infrared sear station for high-heat grilling performance.
- Low Maintenance 8.5mm Stainless Steel Grids: Virtually maintenance-free, these stainless steel grids provide even heat distribution and exceptional sear marks.
- Integrated Temperature Probe Ports: Secure probe ports are protected from the elements, allowing precise temperature monitoring.
- Cook Assist Technology: Built-in guidance ensures every meal is cooked to perfection with easy-to-follow instructions.
- Expanded Prep & Staging Space: Six hidden integrated tool hooks free up side shelves for additional prep and organization.
- Enhanced Storage System: A stow-away warming rack and internal body storage system provide better organization and convenience.
- Industrial Locking Casters: Rugged wheels enhance mobility and stability, making it easy to maneuver the grill across different surfaces.
- Jetfire Ignition System: A battery-free ignition system that lights burners instantly with a jet of flame for a fail-safe start every time.
- SafetyGlow LED Control Knobs: Blue LED knobs glow red when gas is on, making nighttime grilling safer and more enjoyable.
- Lifetime Bumper-to-Bumper Warranty: Backed by Napoleon’s comprehensive lifetime warranty for peace of mind.
Napoleon Prestige 500 Connected: A Smarter Way to Grill
The Napoleon Prestige 500 Connected 4-Burner Gas Grill is a revolutionary addition to outdoor cooking, combining premium performance with smart technology. Featuring built-in Wi-Fi and Bluetooth connectivity, this grill allows you to monitor cooking temperatures, adjust heat levels, and receive alerts right from your smartphone. Whether you're entertaining guests or multitasking, the connected features ensure precise control over your grilling experience.
Designed with a durable stainless steel construction, this grill is built to withstand the elements while delivering high-performance grilling year-round. The included rotisserie kit and infrared side burner expand your cooking capabilities, allowing you to sear steaks like a pro and slow-roast juicy rotisserie-style meats with restaurant-quality results.
Advanced Cooking Performance with Infrared Technology
The infrared rear and side burners provide exceptional versatility, offering high-heat searing and even heat distribution. The increased size of the sear station ensures professional steakhouse-quality results, while the rear burner enhances rotisserie cooking for perfect roasts every time.
The 8.5mm stainless steel cooking grids are designed for minimal maintenance while maximizing durability and heat retention. The unique Wave™ cooking grids prevent food from falling through, ensuring evenly cooked meals and the signature Napoleon sear marks.
Smart Features for Effortless Grilling
The Prestige 500 Connected takes the guesswork out of grilling with its integrated temperature probe ports and cook assist technology. Built-in probes let you monitor your food’s internal temperature with real-time data, while guided cook assist ensures consistently delicious results.
For ultimate convenience, the stow-away warming rack tucks neatly away when not in use, and the redesigned internal storage system keeps grilling tools and accessories organized.
Built for Convenience and Safety
Grill day or night with the Prestige 500 Connected’s SafetyGlow LED control knobs, which illuminate in blue and turn red when the burners are in use. The Jetfire Ignition System provides a quick and reliable start every time without the need for batteries, ensuring a hassle-free grilling experience.
With its industrial locking casters, this grill offers excellent mobility while maintaining rock-solid stability, allowing you to easily move it to your desired location and secure it in place.
Warranty Information
Napoleon stands by the quality of its products with a lifetime bumper-to-bumper warranty, covering major components such as the stainless steel burners, cooking grids, and rotisserie system. Enjoy worry-free grilling for years to come.
Manufacturer Information
Specs & Dimensions
Napoleon Prestige 500 Connected Grill w/ Rotisserie, WiFi & Bluetooth |
|
|---|---|
| Model | Prestige Connected |
| Class | Premium |
| Fuel Type | Propane or Natural |
| Configuration | Freestanding |
| Exterior Material | 304 Stainless Steel |
| Primary Color | Stainless Steel |
| Number of Main Burners | 4 Burners |
| Grilling Surface BTUs | 48,000 |
| Total Grilling Area | 914 Sq. Inches |
| Warming Rack Area | 414 Sq. Inches |
| Main Grilling Area | 500 Sq. Inches |
| Burger Count | 22 |
| WiFi/Bluetooth Enabled | Yes |
| Side Burner | Sear Station |
| Total Side Burner BTUs | 14,000 |
| Rotisserie Kit | Yes |
| Width | 65.5" |
| Height | 51" |
| Depth | 26" |
| Weight | 210 lbs |
Product Videos
Napoleon Commercial
Napoleon Prestige Overview Video
Napoleon Prestige Assembly Video
Shipping & Delivery
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
