Coyote SL-Series 36-Inch 4-Burner Built-In Gas Grill With Sear Infrared Burner & Rotisserie
Free Premium Accessories Bundle
Take your grilling experience to the next level! For a limited time, purchase any Coyote Grill and receive a FREE Premium Accessories Bundle:
- Grill Cover – Protect your grill from the elements and keep it looking brand new.
- Smoker Box – Infuse your food with delicious smoky flavor.
- Rotisserie Kit – Perfect for roasting chicken, ribs, and more like a pro.
Don’t miss out! Elevate your outdoor cooking setup with these premium accessories – free with your grill purchase.
In Stock
Ships in 1-3 Business Days
Call For Lowest Price! 888-678-3530
No Sales Tax (Excl. NY)
Owner Operated Customer Service - Open 7 Days A Week
30-Day Easy Returns - No Restocking Fees
placeholder
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Coyote 36 SL-Series Grill
Key Features:
- 4 Powerful Burners give strong heat (80,000 BTUs) to help you cook food evenly and fast with precision heat control.
- Large Cooking Area (795 square inches) lets you grill lots of food at once, up to 26 burgers.
- Drop-In Sear Burner (15,000 BTUs) gets super hot to cook steaks like a restaurant.
- Rotisserie Back Burner & Rotisserie Kit helps you roast meat perfectly with a spinning motor.
- Interior Grill Lights make it easy to grill even when it's dark.
- Slide-Out Grease Tray makes cleaning simple and helps stop flare-ups.
- Double Grill Lid with Spring keeps heat in and opens easily.
- Ceramic Volcanic Briquettes spread heat evenly and add flavor.
- Flame Thrower Quick-Start Ignition lights the grill fast—no electricity needed.
- Heat Zone Dividers let you cook at different temperatures on the same grill surface
- Newly Designed Safety Shut-Off Valves turn off gas if the flame goes out.
- Durable 304 stainless steel construction makes the grill tough for outdoor use.
- Newly designed control lights knobs and bezels light up at night to help you see and adjust.
- Built-In Rear Wind Guard protects flames and helps with heat flow.
- Laser-Cut Grates & Warming Rack keep food from falling through and let you keep food warm.
-
Smoker Box lets you add smoky flavor to your food.
Coyote 36 SL-Series Grill | New 2025 3rd Generation Design
Coyote SL-Series 36-Inch 4-Burner Built-In Gas Grill with RapidSear Infrared Burner & Rotisserie brings professional-grade grilling to your outdoor kitchen with complete versatility and functionality in one sleek, powerful package. This 36-inch grill is the perfect size for entertaining a crowd or preparing a full BBQ spread. With 795 square inches of main grilling area, you can cook up to 26 burgers at once, making it ideal for any party or family gathering.
Crafted entirely from 18-gauge 304 stainless steel, this grill is built to last through years of outdoor use. The premium blend of chromium and nickel in 304 stainless steel delivers superior resistance to rust, corrosion, and extreme weather. No matter the season, your Coyote S-Series Grill will remain a durable and polished centerpiece in your outdoor kitchen.
At the heart of the grill are four Coyote Infinity Burners made from cast 304 stainless steel, pumping out a total of 80,000 BTUs. These burners offer precision control with multi-port design that ensures consistent heat across the cooking surface, giving you perfect results whether you’re searing steaks or slow-cooking ribs. Volcanic Ceramic Briquettes line the firebox, evenly distributing heat and enhancing flavor as they vaporize food drippings.
The 15,000 BTU RapidSear Infrared Burner gives you steakhouse-level searing power right at home. It heats up fast and holds high temperatures with minimal flare-ups, allowing you to get a rich crust on meats without sacrificing juiciness. It’s built into your burner lineup and operates seamlessly from the front control panel.
Expand your grill’s capability with the 15,000 BTU Rear Infrared Rotisserie Burner and motorized rotisserie kit. Roast whole chickens, pork loins, or prime rib evenly with the gentle, radiant heat of the rear burner. The interior halogen grill lights illuminate your cooking surface for night grilling, while the backlit multi-color knobs and bezels bring visibility and flair to your control panel when the sun goes down.
Additional versatile features include a pull-out grease tray for easy cleanup and easy-lift double-walled hood with spring assist for safe, smooth opening. Heat zone separators give you the freedom to cook multiple foods at different temps at once. The built-in flame thrower ignition system lights up without electricity, and safety valves with thermocouple shut-off protect against gas leaks if flames go out. Lastly, a rear wind guard keeps the heat steady and the flames protected even on breezy days.
Whether you're a seasoned grill master or just getting started, the Coyote SL-Series 36-Inch Built-In Gas Grill delivers the performance, design, and durability you need to cook with confidence—and impress every guest at the table.
Manufacturer Information
Click here for the Owners Manual
Warranty
Coyote Outdoor guarantees that their products are free from defects in workmanship and materials. The warranty covers the stainless steel frame and housing, as well as stainless steel burners, for the lifetime of the original owner. The cooking grids are covered for five (5) years, while the flavorizer bars and electric/plastic components are warranted for two (2) years. The ignition systems and valves have a one (1) year warranty. Please note that labor is not included under this warranty. For comprehensive warranty details, please refer to the manufacturer’s manual.
Coyote SL-Series Grill - C3SL36 |
|
|---|---|
| Fuel Type |
|
| Width | 35.5" |
| Depth | 25.5" |
| Height | 23" |
| Weight | 160Â lbs. |
| Cut Out Depth | 20 1/2" |
| Cut Out Height | 10 1/4" |
| Cut Out Width | 32 1/2" |
| Total BTUs | 95,000 BTUs |
| Number of Main Burners | 4 Burners |
| Main Burner Type | Coyote Infinity Burners |
| Infrared Rotisserie Backburner | Included |
| Infrared Rotisserie Backburner BTUs | 15,000 BTUs |
| Rapid Sear Drop-In Sear Burner | Included |
| Rapid Sear Drop-In Sear Burner BTUs | 15,000 BTUs |
| Grilling Surface Dimensions | 33 1/4 X 17 1/4" |
| Total Grilling Area Surface | 795 Sq. Inches |
| Burger Count | 26 Burgers |
| Exterior Material | 304 Stainless Steel |
| Cooking Grate Type | Laser Cut Stainless Steel Cooking Grate |
| Ceramic Briquette Type | Volcanic Ceramic Briquettes |
| Heat Zone Separators | Included |
| Grill Lights | Internal / External |
| Interior Grill Lights Type | Dual Halogen Lights |
| Exterior Grill Lights Type | Gas Control LED Lights |
| Electrical Requirements | 120 VAC 60 Hz Grounded Plug |
| Ignition Type | Flame Thrower Ignition |
| Spring Hood | Yes |
| Main Burner Material | 304 Cast Stainless Steel |
| Rotisserie Kit | Included |
| Thermometer | Analog |
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
Authorized Dealer
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Coyote 36 SL-Series Grill
Key Features:
- 4 Powerful Burners give strong heat (80,000 BTUs) to help you cook food evenly and fast with precision heat control.
- Large Cooking Area (795 square inches) lets you grill lots of food at once, up to 26 burgers.
- Drop-In Sear Burner (15,000 BTUs) gets super hot to cook steaks like a restaurant.
- Rotisserie Back Burner & Rotisserie Kit helps you roast meat perfectly with a spinning motor.
- Interior Grill Lights make it easy to grill even when it's dark.
- Slide-Out Grease Tray makes cleaning simple and helps stop flare-ups.
- Double Grill Lid with Spring keeps heat in and opens easily.
- Ceramic Volcanic Briquettes spread heat evenly and add flavor.
- Flame Thrower Quick-Start Ignition lights the grill fast—no electricity needed.
- Heat Zone Dividers let you cook at different temperatures on the same grill surface
- Newly Designed Safety Shut-Off Valves turn off gas if the flame goes out.
- Durable 304 stainless steel construction makes the grill tough for outdoor use.
- Newly designed control lights knobs and bezels light up at night to help you see and adjust.
- Built-In Rear Wind Guard protects flames and helps with heat flow.
- Laser-Cut Grates & Warming Rack keep food from falling through and let you keep food warm.
-
Smoker Box lets you add smoky flavor to your food.
Coyote 36 SL-Series Grill | New 2025 3rd Generation Design
Coyote SL-Series 36-Inch 4-Burner Built-In Gas Grill with RapidSear Infrared Burner & Rotisserie brings professional-grade grilling to your outdoor kitchen with complete versatility and functionality in one sleek, powerful package. This 36-inch grill is the perfect size for entertaining a crowd or preparing a full BBQ spread. With 795 square inches of main grilling area, you can cook up to 26 burgers at once, making it ideal for any party or family gathering.
Crafted entirely from 18-gauge 304 stainless steel, this grill is built to last through years of outdoor use. The premium blend of chromium and nickel in 304 stainless steel delivers superior resistance to rust, corrosion, and extreme weather. No matter the season, your Coyote S-Series Grill will remain a durable and polished centerpiece in your outdoor kitchen.
At the heart of the grill are four Coyote Infinity Burners made from cast 304 stainless steel, pumping out a total of 80,000 BTUs. These burners offer precision control with multi-port design that ensures consistent heat across the cooking surface, giving you perfect results whether you’re searing steaks or slow-cooking ribs. Volcanic Ceramic Briquettes line the firebox, evenly distributing heat and enhancing flavor as they vaporize food drippings.
The 15,000 BTU RapidSear Infrared Burner gives you steakhouse-level searing power right at home. It heats up fast and holds high temperatures with minimal flare-ups, allowing you to get a rich crust on meats without sacrificing juiciness. It’s built into your burner lineup and operates seamlessly from the front control panel.
Expand your grill’s capability with the 15,000 BTU Rear Infrared Rotisserie Burner and motorized rotisserie kit. Roast whole chickens, pork loins, or prime rib evenly with the gentle, radiant heat of the rear burner. The interior halogen grill lights illuminate your cooking surface for night grilling, while the backlit multi-color knobs and bezels bring visibility and flair to your control panel when the sun goes down.
Additional versatile features include a pull-out grease tray for easy cleanup and easy-lift double-walled hood with spring assist for safe, smooth opening. Heat zone separators give you the freedom to cook multiple foods at different temps at once. The built-in flame thrower ignition system lights up without electricity, and safety valves with thermocouple shut-off protect against gas leaks if flames go out. Lastly, a rear wind guard keeps the heat steady and the flames protected even on breezy days.
Whether you're a seasoned grill master or just getting started, the Coyote SL-Series 36-Inch Built-In Gas Grill delivers the performance, design, and durability you need to cook with confidence—and impress every guest at the table.
Manufacturer Information
Click here for the Owners Manual
Warranty
Coyote Outdoor guarantees that their products are free from defects in workmanship and materials. The warranty covers the stainless steel frame and housing, as well as stainless steel burners, for the lifetime of the original owner. The cooking grids are covered for five (5) years, while the flavorizer bars and electric/plastic components are warranted for two (2) years. The ignition systems and valves have a one (1) year warranty. Please note that labor is not included under this warranty. For comprehensive warranty details, please refer to the manufacturer’s manual.
Coyote SL-Series Grill - C3SL36 |
|
|---|---|
| Fuel Type |
|
| Width | 35.5" |
| Depth | 25.5" |
| Height | 23" |
| Weight | 160Â lbs. |
| Cut Out Depth | 20 1/2" |
| Cut Out Height | 10 1/4" |
| Cut Out Width | 32 1/2" |
| Total BTUs | 95,000 BTUs |
| Number of Main Burners | 4 Burners |
| Main Burner Type | Coyote Infinity Burners |
| Infrared Rotisserie Backburner | Included |
| Infrared Rotisserie Backburner BTUs | 15,000 BTUs |
| Rapid Sear Drop-In Sear Burner | Included |
| Rapid Sear Drop-In Sear Burner BTUs | 15,000 BTUs |
| Grilling Surface Dimensions | 33 1/4 X 17 1/4" |
| Total Grilling Area Surface | 795 Sq. Inches |
| Burger Count | 26 Burgers |
| Exterior Material | 304 Stainless Steel |
| Cooking Grate Type | Laser Cut Stainless Steel Cooking Grate |
| Ceramic Briquette Type | Volcanic Ceramic Briquettes |
| Heat Zone Separators | Included |
| Grill Lights | Internal / External |
| Interior Grill Lights Type | Dual Halogen Lights |
| Exterior Grill Lights Type | Gas Control LED Lights |
| Electrical Requirements | 120 VAC 60 Hz Grounded Plug |
| Ignition Type | Flame Thrower Ignition |
| Spring Hood | Yes |
| Main Burner Material | 304 Cast Stainless Steel |
| Rotisserie Kit | Included |
| Thermometer | Analog |
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
