Delta Heat 26-Inch 2-Burner Gas Grill On Pedestal Cart
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Original Price
$4,451.16
Current Price
$3,828.00
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Owner Operated Customer Service - Open 7 Days A Week
30-Day Easy Returns - No Restocking Fees
- Description
- Specs & Dimensions
- Product Videos
- Shipping & Delivery Info
- Easy Returns
Description
Delta Heat Freestanding 26-Inch Gas Grill
Key Features
- Compact design ideal for small outdoor kitchens or intimate gatherings, delivering powerful performance at an affordable price.
- Welded 304 stainless steel construction ensures superior outdoor durability, eliminating gaps where grease and moisture can accumulate.
- Dual-lined grill hood maintains consistent grilling temperatures, offering reliable performance in any weather condition.
- Two 18-gauge stainless steel U-burners deliver 33,000 BTUs, ensuring high heat grilling with even heat distribution and precise temperature control.
- Heavy-duty 304 stainless steel cooking grates prevent food from falling through, provide a non-stick surface, and create perfect sear marks, even for delicate BBQ grilling.
- 420 sq. in. main grilling area comfortably fits up to 18 burgers or multiple BBQ favorites at once.
- Removable stainless steel warming rack provides extra space for grilling larger BBQ favorites or keeping food warm while you cook.
- Ceramic briquette radiant grilling system protects burners, reduces grease flare-ups, and ensures even heat distribution across the grilling surface.
- Interior halogen lights make nighttime grilling easy, allowing you to continue your outdoor festivities after dark.
- Blue LED control panel lights add a professional, modern look to your outdoor kitchen or grill island, enhancing visibility and style.
- Easy-to-open grill hood assist system reduces the weight load, making it effortless to open and preventing slamming when closing.
- 9V electronic ignition guarantees a safe, effortless, and reliable start every time, ensuring your grill is ready when you are.
- Includes pedestal cart with two fixed shelves featuring accessory hooks, rear 20 lb. propane tank storage, and four caster wheels with locks.
Delta Heat 26-Inch Grill on Cart - American Made Grilling Compact Perfection
Experience the perfect blend of style, functionality, and durability with the Delta Heat Built-In 26-Inch 2-Burner Gas Grill. Designed with compact spaces in mind, this premium grill delivers the high-performance grilling you expect from Delta Heat, while fitting comfortably on small patios or balconies. With 420 square inches of cooking space, it provides ample room for everyday grilling without taking over your outdoor setup, making it ideal for those who love to entertain in cozy settings.
Delta Heat Grill Cart: Mobility and Functionality Combined
Paired with the Delta Heat 26-Inch Grill is a sturdy pedestal cart that brings mobility and convenience to your outdoor grilling experience. The cart’s two fixed stainless steel shelves are equipped with utility hooks, giving you expanded space for prepping, plating, and keeping essential tools within easy reach. Designed with practicality in mind, the rear propane tank storage discreetly holds a 20 lb. tank, offering both security and ventilation for worry-free grilling. With four caster wheels, including two that lock, you can effortlessly move the grill around your patio or backyard and store it away when the grilling is done.
Superior Stainless Steel Construction for Lasting Durability
Delta Heat grills are built to last, and it all starts with their welded 304 stainless steel construction. This grill is engineered to withstand the harshest weather conditions, ensuring you can grill confidently in any season. Each seam and joint is meticulously welded to eliminate gaps where grease and moisture can accumulate, providing unmatched durability and a sleek, polished appearance. The dual-lined grill hood not only maintains consistent grilling temperatures, but also resists discoloration, keeping your grill looking pristine. Plus, the easy-to-open hood assist system ensures smooth, effortless operation every time you grill.
High-Performance Grilling with Precision Heat Control
The Delta Heat 26-Inch Grill may be compact, but it packs a punch with two high-performance 18-gauge stainless steel U-burners that deliver a combined 33,000 BTUs. These burners are designed for maximum heat coverage, ensuring even distribution across the entire grilling area for perfectly cooked meals every time. Whether you’re searing steaks at high heat or grilling low and slow, the multi-fuel ports allow for precise temperature control, making this grill as versatile as it is powerful.
Heavy-Duty Cooking Grates for Perfect Sear Marks
Sitting atop the grilling area are heavy-duty 304 stainless steel cooking grates, engineered to prevent food from falling through while providing a non-stick surface that’s perfect for searing. These grates are designed to handle everything from delicate fish to hearty steaks, giving you the flexibility to cook a wide range of dishes. With 420 square inches of main grilling space, you can easily cook up to 18 burgers or a variety of BBQ favorites, making it perfect for small gatherings or family meals.
Enhancing Your Grilling Experience with Premium Features
Above the main grilling area, a removable stainless steel warming rack offers an additional 239 square inches of space, perfect for keeping food warm, toasting buns, or melting cheese. The ceramic briquette radiant grilling system ensures even heat distribution while protecting the U-burners from grease and debris, reducing flare-ups for safer, more consistent cooking. Cleaning is a breeze—simply flip the briquettes over and let the high heat do the rest.
Dometic Delta Heat Grilling After Dark Made Easy
Delta Heat ensures that your grilling doesn’t have to stop when the sun goes down. The built-in interior halogen lights provide clear visibility, making nighttime grilling a breeze. Activated by a simple push-button, these lights allow you to keep the party going long after dark. The grill’s control panel is also equipped with blue LED lights, adding a modern, professional touch to your outdoor kitchen while enhancing visibility.
Reliable Ignition for Stress-Free Grilling
Your Delta Heat Grill comes fully equipped with a power transformer and a 120V power supply cord, ensuring you have instant lighting for both the interior and exterior of your grill. The 9V electronic ignition provides a quick, safe, and reliable start every time—just turn on the gas, press the button, and start grilling. With the Delta Heat Built-In 26-Inch 2-Burner Gas Grill, you’re not just grilling—you’re mastering the art of outdoor cooking with American-made quality, versatility, and innovation.
Manufacturer Information
Click here for the Owner Manual
Click here for Grill Head Line Drawings
Click here for the Grill Cart Dimensions
Warranty
The main stainless steel burners and housing of this grill are guaranteed against material and workmanship defects under normal residential use for the product's lifetime. The stainless steel grates come with a fifteen-year warranty from the purchase date, covering defects under normal residential use. For five years from the original purchase date, the briquette trays and gas valves are also protected against defects under standard use. All other components of the grill are covered for two years from the date of purchase. Within the first year after purchase, Delta Heat provides a comprehensive warranty covering all parts and labor for any defects in materials or workmanship. In settings like bed and breakfasts, private clubs, and residential complexes, the grill is warranted for ninety days from the purchase date, excluding commercial locations like restaurants. For complete warranty details, please consult the manufacturer's manual.
Order today and enjoy free shipping!
Specs & Dimensions
Delta Heat 26-Inch Gas Grill on Cart |
|
|---|---|
| Models | DHBQ26G + DHPB26-C |
| Material | 304 Stainless Steel |
| Fuel Type | Natural Gas or Propane |
| Configuration | Freestanding |
| Material | 304 Stainless Steel |
| Dimensions |
|
| Weight | 275 Lbs. |
| Main Burner Material | 304 Stainless Steel |
| Number of Burners | 2 |
| Burner Type | U-Shaped Burners |
| Total Grilling BTUs | 33,000 BTUs |
| Cooking Grate Material | 304 Stainless Steel |
| Cooking Grate Type | Round 8mm Cooking Grates |
| Warming Rack Type | Removable Warming Rack |
| Total Grilling Area | 609 Sq. In |
| Main Grilling Area | 420 Sq. In |
| Secondary Grilling Area | 189 Sq. In |
| Grilling Grid Dimensions | 24" X 17 1/2" |
| Burger Count | 18 Burgers |
| Rotisserie Kit | Not Included |
| Rotisserie Burner | Not Included |
| Drop-In Sear Burner | Not Included |
| Ignition Type | 9V Electronic Ignition |
| Ignition Battery Type | 9V Battery Required |
| Flash Tubes | No |
| Heat Zone Separators | No |
| Spring Assisted Hood | Yes |
| Thermometer | Analog |
| Ceramic Briquette Trays | Included |
| Pull-Out Grease Drip Tray | Included |
| Grilling Lights | Internal/External Lights |
| Interior Grilling Lights | Built-In Halogen Lights |
| Exterior Grilling Lights | Blue LED Lights on Control Panel |
| Made in the USA | Yes |
Product Videos
Delta Heat Grills Overview
Delta Heat Grills Color Edition
Delta Heat Grills Color Edition
Shipping & Delivery Info
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
placeholder
Authorized Dealer
- Description
- Specs & Dimensions
- Product Videos
- Shipping & Delivery Info
- Easy Returns
Description
Delta Heat Freestanding 26-Inch Gas Grill
Key Features
- Compact design ideal for small outdoor kitchens or intimate gatherings, delivering powerful performance at an affordable price.
- Welded 304 stainless steel construction ensures superior outdoor durability, eliminating gaps where grease and moisture can accumulate.
- Dual-lined grill hood maintains consistent grilling temperatures, offering reliable performance in any weather condition.
- Two 18-gauge stainless steel U-burners deliver 33,000 BTUs, ensuring high heat grilling with even heat distribution and precise temperature control.
- Heavy-duty 304 stainless steel cooking grates prevent food from falling through, provide a non-stick surface, and create perfect sear marks, even for delicate BBQ grilling.
- 420 sq. in. main grilling area comfortably fits up to 18 burgers or multiple BBQ favorites at once.
- Removable stainless steel warming rack provides extra space for grilling larger BBQ favorites or keeping food warm while you cook.
- Ceramic briquette radiant grilling system protects burners, reduces grease flare-ups, and ensures even heat distribution across the grilling surface.
- Interior halogen lights make nighttime grilling easy, allowing you to continue your outdoor festivities after dark.
- Blue LED control panel lights add a professional, modern look to your outdoor kitchen or grill island, enhancing visibility and style.
- Easy-to-open grill hood assist system reduces the weight load, making it effortless to open and preventing slamming when closing.
- 9V electronic ignition guarantees a safe, effortless, and reliable start every time, ensuring your grill is ready when you are.
- Includes pedestal cart with two fixed shelves featuring accessory hooks, rear 20 lb. propane tank storage, and four caster wheels with locks.
Delta Heat 26-Inch Grill on Cart - American Made Grilling Compact Perfection
Experience the perfect blend of style, functionality, and durability with the Delta Heat Built-In 26-Inch 2-Burner Gas Grill. Designed with compact spaces in mind, this premium grill delivers the high-performance grilling you expect from Delta Heat, while fitting comfortably on small patios or balconies. With 420 square inches of cooking space, it provides ample room for everyday grilling without taking over your outdoor setup, making it ideal for those who love to entertain in cozy settings.
Delta Heat Grill Cart: Mobility and Functionality Combined
Paired with the Delta Heat 26-Inch Grill is a sturdy pedestal cart that brings mobility and convenience to your outdoor grilling experience. The cart’s two fixed stainless steel shelves are equipped with utility hooks, giving you expanded space for prepping, plating, and keeping essential tools within easy reach. Designed with practicality in mind, the rear propane tank storage discreetly holds a 20 lb. tank, offering both security and ventilation for worry-free grilling. With four caster wheels, including two that lock, you can effortlessly move the grill around your patio or backyard and store it away when the grilling is done.
Superior Stainless Steel Construction for Lasting Durability
Delta Heat grills are built to last, and it all starts with their welded 304 stainless steel construction. This grill is engineered to withstand the harshest weather conditions, ensuring you can grill confidently in any season. Each seam and joint is meticulously welded to eliminate gaps where grease and moisture can accumulate, providing unmatched durability and a sleek, polished appearance. The dual-lined grill hood not only maintains consistent grilling temperatures, but also resists discoloration, keeping your grill looking pristine. Plus, the easy-to-open hood assist system ensures smooth, effortless operation every time you grill.
High-Performance Grilling with Precision Heat Control
The Delta Heat 26-Inch Grill may be compact, but it packs a punch with two high-performance 18-gauge stainless steel U-burners that deliver a combined 33,000 BTUs. These burners are designed for maximum heat coverage, ensuring even distribution across the entire grilling area for perfectly cooked meals every time. Whether you’re searing steaks at high heat or grilling low and slow, the multi-fuel ports allow for precise temperature control, making this grill as versatile as it is powerful.
Heavy-Duty Cooking Grates for Perfect Sear Marks
Sitting atop the grilling area are heavy-duty 304 stainless steel cooking grates, engineered to prevent food from falling through while providing a non-stick surface that’s perfect for searing. These grates are designed to handle everything from delicate fish to hearty steaks, giving you the flexibility to cook a wide range of dishes. With 420 square inches of main grilling space, you can easily cook up to 18 burgers or a variety of BBQ favorites, making it perfect for small gatherings or family meals.
Enhancing Your Grilling Experience with Premium Features
Above the main grilling area, a removable stainless steel warming rack offers an additional 239 square inches of space, perfect for keeping food warm, toasting buns, or melting cheese. The ceramic briquette radiant grilling system ensures even heat distribution while protecting the U-burners from grease and debris, reducing flare-ups for safer, more consistent cooking. Cleaning is a breeze—simply flip the briquettes over and let the high heat do the rest.
Dometic Delta Heat Grilling After Dark Made Easy
Delta Heat ensures that your grilling doesn’t have to stop when the sun goes down. The built-in interior halogen lights provide clear visibility, making nighttime grilling a breeze. Activated by a simple push-button, these lights allow you to keep the party going long after dark. The grill’s control panel is also equipped with blue LED lights, adding a modern, professional touch to your outdoor kitchen while enhancing visibility.
Reliable Ignition for Stress-Free Grilling
Your Delta Heat Grill comes fully equipped with a power transformer and a 120V power supply cord, ensuring you have instant lighting for both the interior and exterior of your grill. The 9V electronic ignition provides a quick, safe, and reliable start every time—just turn on the gas, press the button, and start grilling. With the Delta Heat Built-In 26-Inch 2-Burner Gas Grill, you’re not just grilling—you’re mastering the art of outdoor cooking with American-made quality, versatility, and innovation.
Manufacturer Information
Click here for the Owner Manual
Click here for Grill Head Line Drawings
Click here for the Grill Cart Dimensions
Warranty
The main stainless steel burners and housing of this grill are guaranteed against material and workmanship defects under normal residential use for the product's lifetime. The stainless steel grates come with a fifteen-year warranty from the purchase date, covering defects under normal residential use. For five years from the original purchase date, the briquette trays and gas valves are also protected against defects under standard use. All other components of the grill are covered for two years from the date of purchase. Within the first year after purchase, Delta Heat provides a comprehensive warranty covering all parts and labor for any defects in materials or workmanship. In settings like bed and breakfasts, private clubs, and residential complexes, the grill is warranted for ninety days from the purchase date, excluding commercial locations like restaurants. For complete warranty details, please consult the manufacturer's manual.
Order today and enjoy free shipping!
Specs & Dimensions
Delta Heat 26-Inch Gas Grill on Cart |
|
|---|---|
| Models | DHBQ26G + DHPB26-C |
| Material | 304 Stainless Steel |
| Fuel Type | Natural Gas or Propane |
| Configuration | Freestanding |
| Material | 304 Stainless Steel |
| Dimensions |
|
| Weight | 275 Lbs. |
| Main Burner Material | 304 Stainless Steel |
| Number of Burners | 2 |
| Burner Type | U-Shaped Burners |
| Total Grilling BTUs | 33,000 BTUs |
| Cooking Grate Material | 304 Stainless Steel |
| Cooking Grate Type | Round 8mm Cooking Grates |
| Warming Rack Type | Removable Warming Rack |
| Total Grilling Area | 609 Sq. In |
| Main Grilling Area | 420 Sq. In |
| Secondary Grilling Area | 189 Sq. In |
| Grilling Grid Dimensions | 24" X 17 1/2" |
| Burger Count | 18 Burgers |
| Rotisserie Kit | Not Included |
| Rotisserie Burner | Not Included |
| Drop-In Sear Burner | Not Included |
| Ignition Type | 9V Electronic Ignition |
| Ignition Battery Type | 9V Battery Required |
| Flash Tubes | No |
| Heat Zone Separators | No |
| Spring Assisted Hood | Yes |
| Thermometer | Analog |
| Ceramic Briquette Trays | Included |
| Pull-Out Grease Drip Tray | Included |
| Grilling Lights | Internal/External Lights |
| Interior Grilling Lights | Built-In Halogen Lights |
| Exterior Grilling Lights | Blue LED Lights on Control Panel |
| Made in the USA | Yes |
Product Videos
Delta Heat Grills Overview
Delta Heat Grills Color Edition
Delta Heat Grills Color Edition
Shipping & Delivery Info
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
