Delta Heat 32-Inch 3-Burner Gas Grill with Sear Zone & Infrared Rotisserie Burner On Cart
Special Offer | Ends 12/2/24
Save up to $500 on Delta Heat Grills & Items w/ Code: DELTA500 Learn More
Save Up to $500 on Delta Heat Grills & Items
For a limited time, save $500 on Delta Heat 38" Grill & Accessories! Add a Delta Heat 38" Grill and at least $500 in Delta Heat Accessories to your cart, then apply DELTA500 at checkout to unlock your discount.
All items must be in the same order to qualify.
No Sales Tax (except NY)!
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We Will Match Any Competitor’s Price
Leaves our warehouse in 1-3 business days.
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- Description
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- Easy Returns
Delta Heat 32-Inch Freestanding Gas Grill With Sear Zone & Infrared Rotisserie Burner
Key Features
- Welded 304 stainless steel construction offers unmatched outdoor durability, eliminating gaps where grease and moisture can build up, ensuring long-lasting performance in any weather.
- Dual-lined grill hood maintains consistent grilling temperatures, delivering reliable cooking results regardless of weather conditions.
- Two 18-gauge stainless steel U-burners produce 49,500 BTUs for high heat grilling, providing even heat distribution and precision temperature control.
- 20,000 BTU Infrared drop-in sear burner delivers steakhouse-quality searing, allowing you to achieve perfect caramelization right in your backyard.
- 13,000 BTU infrared rotisserie backburner adds versatility, perfect for slow-roasting prime ribs, golden chicken, and more.
- 2-position rotisserie kit with a 40 lbs. motor handles heavier dishes, ideal for larger gatherings or those who love to entertain.
- Heavy-duty 304 stainless steel cooking grates prevent food from falling through and offer a non-stick surface, creating perfect sear marks for all your BBQ favorites.
- 525 sq. in. main grilling area accommodates up to 24 burgers or multiple BBQ items, making it perfect for big cookouts.
- Removable stainless steel warming rack provides extra space for grilling large items or keeping food warm.
- Ceramic briquette radiant grilling system protects burners, reduces grease flare-ups, and ensures even heat distribution across the cooking surface.
- Interior halogen lights make nighttime grilling easy, allowing you to keep the party going after dark.
- Blue LED control panel lights add a modern, professional look to your outdoor kitchen or grill island.
- Easy-to-open grill hood assist system reduces weight load, making it effortless to open and preventing slamming when closing.
- 9V electronic ignition guarantees a safe, effortless, and reliable start every time.
-
Includes stainless steel grill cart with ample storage, side shelves, utensil hooks, and locking wheels for easy portability and organization in your outdoor space.
Delta Heat 32-Inch Freestanding Grills - American Made Grilling Perfection
Nothing says American grilling like firing up the Delta Heat 32-Inch 3-Burner Gas Grill on Cart—a high-end grill that combines sleek style, functionality, and indestructible durability. This spacious 32-inch freestanding grill is the most popular size in the grilling world, offering ample space for backyard BBQs where you can grill multiple masterpieces at once. Giving you room for up to 24 burgers, this grill handles it all without taking over your entire outdoor kitchen or grill island.
This freestanding grill model includes a durable 304 stainless steel grill cart designed for functionality, convenience, and outdoor cooking mobility around the patio and backyard. Featuring two fixed stainless steel shelves with utility hooks, expand your grilling space, keeping tools within your arm's reach. Equipped with double-door storage below, it includes built-in shelves for organizing grill accessories, while a secure gas tank holder with ample ventilation ensures safe and effortless mobility. The four caster wheels, two of which are locking, allow you to easily bring the BBQ to where the action is and store it away when you're done.
Dometic Delta Heat Grills: Built to Last
Delta Heat grills are known for thier American quality, starting with their welded 304-stainless steel construction. Designed for superior durability, this grill stands up to all four seasons, any weather, or anything Mother Nature throws your way. Each joint is meticulously welded to eliminate gaps where grease and moisture can build up, ensuring your grill is tough both inside and out. The dual-lined grill hood is built to maintain consistent grilling temperatures in any weather condition. Whether it’s a breezy evening or a scorching summer day, this hood keeps your grilling experience reliable and precise. Plus, the insulated design withstands extreme heat without discoloration, keeping your Delta Heat grill the centerpiece of your outdoor cooking setup. The easy-to-open grill hood assist system reduces the weight load, making opening effortless and preventing slamming when closing.
Delta Heat Grilling Versatility at Its Best
At the heart of your Delta Heat Gas Grill are two 18-gauge stainless steel U-burners that deliver a combined 49,500 BTUs. These high-performance U-shaped burners provide maximum coverage and even heat distribution across the entire grilling area. Each burner features multi-fuel ports for precision temperature control, allowing you to cook low and slow or sear at high heat. The 20,000 BTU infrared drop-in sear burner adds even more versatility, giving you the ability to achieve steakhouse-quality searing right in your backyard. Controlled from your front gas control panel, this direct heat powerhouse locks in juicy flavors while reducing grease flare-ups, making high-heat searing both safe and effective.
Includes Rotisserie Burner & Heavy-Duty Rotisserie Kit
The Delta Heat grill also includes a 13,000 BTU infrared rotisserie backburner, perfect for slow-roasting juicy prime ribs or golden chicken. This burner adds another layer of culinary capability to your grill. The 2-position rotisserie kit with a powerful 40 lbs. motor makes it easy to roast larger dishes or cater to bigger gatherings. Now you can create your own fresh, juicy rotisserie chicken right in your backyard, elevating your grilling game to a whole new level.
Heavy-Duty Cooking Grates and Ceramic Briquettes
On top of your grilling surface rest heavy-duty 304 stainless steel cooking grates. These grates are designed to prevent food from falling through and provide a non-stick surface for perfect sear marks. The 525 sq. in. main grilling area offers enough space to cook up to 24 burgers at once or a variety of BBQ favorites, making it ideal for large family gatherings or entertaining guests. A removable stainless steel warming rack, measuring 239 square inches, provides extra space for toasting buns, melting cheese, or simply moving out of the way to grill larger BBQ favorites.
The ceramic briquette radiant grilling system is designed to protect your U-burners from grease and falling food. These ceramic briquettes reduce flare-ups and ensure even heat distribution across the grilling surface. When it’s time to clean, just flip the briquettes over and let your grill’s high heat do the work, making maintenance a breeze.
Light Up the Night with Delta Heat 32" Grill
When the sun sets, the grilling doesn’t have to stop. Interior halogen lights ensure clear visibility when your backyard festivities stretch into the night. Controlled by a simple push-button on the front of your grill, these lights keep the party going when friends and family are still hungry. The blue LED control panel lights add both functionality and a modern, professional look to your outdoor kitchen or grill island. These lights perfectly complement your Delta Heat side burners, casting a beautiful glow on your stainless steel doors and drawers.
Your Delta Heat Grill comes fully equipped with a power transformer and an attached 120V power supply cord, ensuring you have instant lighting for both the interior and exterior of your grill. The 9V electronic ignition guarantees a quick, safe, and reliable start every time—just turn on the gas, press the button, and let your grill do the rest. With the Delta Heat 32-Inch 3-Burner Freestanding Gas Grill, you’re not just grilling—you’re mastering the art of outdoor cooking with American-made quality, innovation, and style. This grill isn’t just a cooking appliance; it’s a statement piece that elevates your entire outdoor kitchen experience.
Manufacturer Information
Click here for the Owner Manual
Click here for Grill Cart Line Drawing
Click here for Grill Cart Assembly
Warranty
The main stainless steel burners and housing of this grill are guaranteed against material and workmanship defects under normal residential use for the product's lifetime. The stainless steel grates come with a fifteen-year warranty from the purchase date, covering defects under normal residential use. For five years from the original purchase date, the briquette trays and gas valves are also protected against defects under standard use. All other components of the grill are covered for two years from the date of purchase. Within the first year after purchase, Delta Heat provides a comprehensive warranty covering all parts and labor for any defects in materials or workmanship. In settings like bed and breakfasts, private clubs, and residential complexes, the grill is warranted for ninety days from the purchase date, excluding commercial locations like restaurants. For complete warranty details, please consult the manufacturer's manual.
Delta Heat Learning Center
Order today and enjoy free shipping!
Delta Heat 32-Inch Freestanding Gas Grill With Sear Zone & Rotisserie on Cart |
|
---|---|
Models | DHBQ32RS + DHGB32-C |
Material | 304 Stainless Steel |
Fuel Type | Natural Gas or Propane |
Configuration | Freestanding |
Material | 304 Stainless Steel |
Dimensions |
|
Weight | 325 Lbs. |
Main Burner Material | 304 Stainless Steel |
Number of Burners | 2 |
Burner Type | U-Shaped Burners |
Total Grilling BTUs | 49500 BTUs |
Cooking Grate Material | 304 Stainless Steel |
Cooking Grate Type | Round 8mm Cooking Grates |
Warming Rack Type | Removable Warming Rack |
Total Grilling Area | 764 Sq. In |
Main Grilling Area | 525 Sq. In |
Secondary Grilling Area | 239 Sq. In |
Grilling Grid Dimensions | 30" X 17 1/2" |
Burger Count | 24 |
Rotisserie Kit | Included |
Rotisserie Kit Type | 2 Position Rotisserie w. 40 lb. Motor |
Rotisserie Kit Power Source | 120V Standard Plug |
Rotisserie Burner | Included |
Rotisserie Burner Total BTUs | 13,000 BTUs |
Drop-In Sear Burner | Included |
Drop-In Sear Burner Total BTUs | 20,000 BTUs |
Ignition Type | 9V Electronic Ignition |
Ignition Battery Type | 9V Battery Required |
Flash Tubes | No |
Heat Zone Separators | No |
Spring Assisted Hood | Yes |
Thermometer | Analog |
Ceramic Briquette Trays | Included |
Pull-Out Grease Drip Tray | Included |
Grilling Lights | Internal/External Lights |
Interior Grilling Lights | Built-In Halogen Lights |
Exterior Grilling Lights | Blue LED Lights on Control Panel |
Made in the USA | Yes |
placeholder
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Delta Heat 32-Inch Freestanding Gas Grill With Sear Zone & Infrared Rotisserie Burner
Key Features
- Welded 304 stainless steel construction offers unmatched outdoor durability, eliminating gaps where grease and moisture can build up, ensuring long-lasting performance in any weather.
- Dual-lined grill hood maintains consistent grilling temperatures, delivering reliable cooking results regardless of weather conditions.
- Two 18-gauge stainless steel U-burners produce 49,500 BTUs for high heat grilling, providing even heat distribution and precision temperature control.
- 20,000 BTU Infrared drop-in sear burner delivers steakhouse-quality searing, allowing you to achieve perfect caramelization right in your backyard.
- 13,000 BTU infrared rotisserie backburner adds versatility, perfect for slow-roasting prime ribs, golden chicken, and more.
- 2-position rotisserie kit with a 40 lbs. motor handles heavier dishes, ideal for larger gatherings or those who love to entertain.
- Heavy-duty 304 stainless steel cooking grates prevent food from falling through and offer a non-stick surface, creating perfect sear marks for all your BBQ favorites.
- 525 sq. in. main grilling area accommodates up to 24 burgers or multiple BBQ items, making it perfect for big cookouts.
- Removable stainless steel warming rack provides extra space for grilling large items or keeping food warm.
- Ceramic briquette radiant grilling system protects burners, reduces grease flare-ups, and ensures even heat distribution across the cooking surface.
- Interior halogen lights make nighttime grilling easy, allowing you to keep the party going after dark.
- Blue LED control panel lights add a modern, professional look to your outdoor kitchen or grill island.
- Easy-to-open grill hood assist system reduces weight load, making it effortless to open and preventing slamming when closing.
- 9V electronic ignition guarantees a safe, effortless, and reliable start every time.
-
Includes stainless steel grill cart with ample storage, side shelves, utensil hooks, and locking wheels for easy portability and organization in your outdoor space.
Delta Heat 32-Inch Freestanding Grills - American Made Grilling Perfection
Nothing says American grilling like firing up the Delta Heat 32-Inch 3-Burner Gas Grill on Cart—a high-end grill that combines sleek style, functionality, and indestructible durability. This spacious 32-inch freestanding grill is the most popular size in the grilling world, offering ample space for backyard BBQs where you can grill multiple masterpieces at once. Giving you room for up to 24 burgers, this grill handles it all without taking over your entire outdoor kitchen or grill island.
This freestanding grill model includes a durable 304 stainless steel grill cart designed for functionality, convenience, and outdoor cooking mobility around the patio and backyard. Featuring two fixed stainless steel shelves with utility hooks, expand your grilling space, keeping tools within your arm's reach. Equipped with double-door storage below, it includes built-in shelves for organizing grill accessories, while a secure gas tank holder with ample ventilation ensures safe and effortless mobility. The four caster wheels, two of which are locking, allow you to easily bring the BBQ to where the action is and store it away when you're done.
Dometic Delta Heat Grills: Built to Last
Delta Heat grills are known for thier American quality, starting with their welded 304-stainless steel construction. Designed for superior durability, this grill stands up to all four seasons, any weather, or anything Mother Nature throws your way. Each joint is meticulously welded to eliminate gaps where grease and moisture can build up, ensuring your grill is tough both inside and out. The dual-lined grill hood is built to maintain consistent grilling temperatures in any weather condition. Whether it’s a breezy evening or a scorching summer day, this hood keeps your grilling experience reliable and precise. Plus, the insulated design withstands extreme heat without discoloration, keeping your Delta Heat grill the centerpiece of your outdoor cooking setup. The easy-to-open grill hood assist system reduces the weight load, making opening effortless and preventing slamming when closing.
Delta Heat Grilling Versatility at Its Best
At the heart of your Delta Heat Gas Grill are two 18-gauge stainless steel U-burners that deliver a combined 49,500 BTUs. These high-performance U-shaped burners provide maximum coverage and even heat distribution across the entire grilling area. Each burner features multi-fuel ports for precision temperature control, allowing you to cook low and slow or sear at high heat. The 20,000 BTU infrared drop-in sear burner adds even more versatility, giving you the ability to achieve steakhouse-quality searing right in your backyard. Controlled from your front gas control panel, this direct heat powerhouse locks in juicy flavors while reducing grease flare-ups, making high-heat searing both safe and effective.
Includes Rotisserie Burner & Heavy-Duty Rotisserie Kit
The Delta Heat grill also includes a 13,000 BTU infrared rotisserie backburner, perfect for slow-roasting juicy prime ribs or golden chicken. This burner adds another layer of culinary capability to your grill. The 2-position rotisserie kit with a powerful 40 lbs. motor makes it easy to roast larger dishes or cater to bigger gatherings. Now you can create your own fresh, juicy rotisserie chicken right in your backyard, elevating your grilling game to a whole new level.
Heavy-Duty Cooking Grates and Ceramic Briquettes
On top of your grilling surface rest heavy-duty 304 stainless steel cooking grates. These grates are designed to prevent food from falling through and provide a non-stick surface for perfect sear marks. The 525 sq. in. main grilling area offers enough space to cook up to 24 burgers at once or a variety of BBQ favorites, making it ideal for large family gatherings or entertaining guests. A removable stainless steel warming rack, measuring 239 square inches, provides extra space for toasting buns, melting cheese, or simply moving out of the way to grill larger BBQ favorites.
The ceramic briquette radiant grilling system is designed to protect your U-burners from grease and falling food. These ceramic briquettes reduce flare-ups and ensure even heat distribution across the grilling surface. When it’s time to clean, just flip the briquettes over and let your grill’s high heat do the work, making maintenance a breeze.
Light Up the Night with Delta Heat 32" Grill
When the sun sets, the grilling doesn’t have to stop. Interior halogen lights ensure clear visibility when your backyard festivities stretch into the night. Controlled by a simple push-button on the front of your grill, these lights keep the party going when friends and family are still hungry. The blue LED control panel lights add both functionality and a modern, professional look to your outdoor kitchen or grill island. These lights perfectly complement your Delta Heat side burners, casting a beautiful glow on your stainless steel doors and drawers.
Your Delta Heat Grill comes fully equipped with a power transformer and an attached 120V power supply cord, ensuring you have instant lighting for both the interior and exterior of your grill. The 9V electronic ignition guarantees a quick, safe, and reliable start every time—just turn on the gas, press the button, and let your grill do the rest. With the Delta Heat 32-Inch 3-Burner Freestanding Gas Grill, you’re not just grilling—you’re mastering the art of outdoor cooking with American-made quality, innovation, and style. This grill isn’t just a cooking appliance; it’s a statement piece that elevates your entire outdoor kitchen experience.
Manufacturer Information
Click here for the Owner Manual
Click here for Grill Cart Line Drawing
Click here for Grill Cart Assembly
Warranty
The main stainless steel burners and housing of this grill are guaranteed against material and workmanship defects under normal residential use for the product's lifetime. The stainless steel grates come with a fifteen-year warranty from the purchase date, covering defects under normal residential use. For five years from the original purchase date, the briquette trays and gas valves are also protected against defects under standard use. All other components of the grill are covered for two years from the date of purchase. Within the first year after purchase, Delta Heat provides a comprehensive warranty covering all parts and labor for any defects in materials or workmanship. In settings like bed and breakfasts, private clubs, and residential complexes, the grill is warranted for ninety days from the purchase date, excluding commercial locations like restaurants. For complete warranty details, please consult the manufacturer's manual.
Delta Heat Learning Center
Order today and enjoy free shipping!
Delta Heat 32-Inch Freestanding Gas Grill With Sear Zone & Rotisserie on Cart |
|
---|---|
Models | DHBQ32RS + DHGB32-C |
Material | 304 Stainless Steel |
Fuel Type | Natural Gas or Propane |
Configuration | Freestanding |
Material | 304 Stainless Steel |
Dimensions |
|
Weight | 325 Lbs. |
Main Burner Material | 304 Stainless Steel |
Number of Burners | 2 |
Burner Type | U-Shaped Burners |
Total Grilling BTUs | 49500 BTUs |
Cooking Grate Material | 304 Stainless Steel |
Cooking Grate Type | Round 8mm Cooking Grates |
Warming Rack Type | Removable Warming Rack |
Total Grilling Area | 764 Sq. In |
Main Grilling Area | 525 Sq. In |
Secondary Grilling Area | 239 Sq. In |
Grilling Grid Dimensions | 30" X 17 1/2" |
Burger Count | 24 |
Rotisserie Kit | Included |
Rotisserie Kit Type | 2 Position Rotisserie w. 40 lb. Motor |
Rotisserie Kit Power Source | 120V Standard Plug |
Rotisserie Burner | Included |
Rotisserie Burner Total BTUs | 13,000 BTUs |
Drop-In Sear Burner | Included |
Drop-In Sear Burner Total BTUs | 20,000 BTUs |
Ignition Type | 9V Electronic Ignition |
Ignition Battery Type | 9V Battery Required |
Flash Tubes | No |
Heat Zone Separators | No |
Spring Assisted Hood | Yes |
Thermometer | Analog |
Ceramic Briquette Trays | Included |
Pull-Out Grease Drip Tray | Included |
Grilling Lights | Internal/External Lights |
Interior Grilling Lights | Built-In Halogen Lights |
Exterior Grilling Lights | Blue LED Lights on Control Panel |
Made in the USA | Yes |
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.