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Summerset Sizzler 25-Inch 3-Burner Freestanding Gas Grill
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Summerset Sizzler 25-Inch 3-Burner Freestanding Gas Grill

SKU SZR25L + CART-SZR25
$2,698.00
+ Free Shipping
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Summerset Sizzler 25-Inch Freestanding Grill With Cart


Key Features

  • New Modern Design: Sleek sharp-lined hood and streamlined control panel offer a refined, professional look for any patio setup.
  • 443 Stainless Steel Construction: Engineered to withstand high heat, moisture, and outdoor conditions with enhanced corrosion resistance.
  • Double-Lined Grill Hood: Boosts heat retention and keeps the exterior cool to the touch while resisting discoloration from intense grilling.
  • Three Stainless Steel Tube Burners: Deliver a combined 36,000 BTUs with even heat distribution through U-shaped ports built for durability and performance.
  • 8mm Round Stainless Steel Cooking Grates: Provides maximum food-to-grate contact for great sear marks and consistent grilling results.
  • 550 Sq. Inches of Grilling Area: Accommodates up to 20 burgers at once—perfect for small gatherings or daily family dinners.
  • 443 Stainless Steel Flame Tamers: Distribute heat evenly and vaporize drippings for added smoky flavor and reduced flare-ups.
  • Reliable Flame Thrower Ignition: No batteries required—just a quick, direct spark to fire up your grill every time.
  • Manual Flash Tube Backup Ignition: Provides added peace of mind with a secondary ignition method in case of primary failure.
  • 3-Inch Analog Temperature Gauge: Mounted on the grill hood for quick, accurate readings of internal grill temperatures.
  • Freestanding Grill Cart Included: Features folding side shelves, front-locking caster wheels, a magnetic latch access door, propane tank storage, interior paper towel holder, and multi-ventilation for airflow.
  • Gold Standard Lifetime Warranty: Industry-leading protection on your grill body, burners, grates, flame tamers, and more.

Bonus: Optional rotisserie kit available for expanded cooking options.


Compact Power Meets Full-Size Flavor

The Summerset Sizzler 25-Inch Freestanding Gas Grill brings pro-style grilling into a compact, cart-mounted format that’s ideal for patios, small backyards, and mobile setups. With durable 443 stainless steel construction, this grill resists weather, heat, and rust—ensuring long-term reliability and clean, polished looks season after season. The redesigned sharp hood and sleek control panel add a modern touch that fits beautifully in both traditional and contemporary outdoor spaces.

Performance That Exceeds Expectations

At the core are three stainless steel tube burners producing a combined 36,000 BTUs of cooking power. These burners use u-shaped fuel ports to deliver consistent heat across your entire 550 sq. inch grilling surface—eliminating cold spots and ensuring your steaks, burgers, and kabobs are cooked evenly every time. For smaller patios or outdoor kitchens with space limitations, the Sizzler 25 proves that power doesn’t need to take up a lot of room.

Precision Cooking with Heavy-Duty Grates

The 8mm round stainless steel cooking grates are engineered for maximum surface contact, allowing you to sear meats with professional-level grill marks. The thick rods hold heat and resist warping even under high temperatures. Beneath the grates, newly designed 443 stainless flame tamers protect your burners and deliver even heat distribution while turning drippings into smoky, savory flavor.

Safe, Reliable Ignition Every Time

The Sizzler 25 uses a flame thrower ignition system that ignites instantly with a quick spark—no batteries or electronics required. As a failsafe, the manual flash tube ignition offers a secondary method: just drop in a match for a safe, reliable start if needed. And with the 3-inch temperature gauge built into the hood, you can easily keep tabs on your cooking temps.

The Cart That Delivers Convenience

This freestanding version is mounted on a high-quality 304 stainless steel cart built for mobility and convenience. Folding stainless side shelves expand your prep space and fold down when not in use. Front-locking caster wheels keep your grill secure during use and roll smoothly for easy repositioning. Magnetic latch access doors offer quick entry to your storage area, where you’ll find dedicated propane tank storage, a built-in paper towel holder, and multi-directional venting for safe, effective airflow.


Warranty

With Summerset’s Gold Standard Lifetime Warranty, you can grill with total confidence. The Sizzler 25 Cart Grill is built to perform—and to last—for years of exceptional backyard meals, no matter the season.


Summerset Sizzler 25-Inch Freestanding Gas Grill

Model SZR25-CART-NG / SZR25-CART-LP
Fuel Type Natural Gas or Propane
Material 443 Stainless Steel (Grill), 304 Stainless Steel (Cart)
Number of Burners 3 Burners
Total BTUs 36,000 BTUs
Cooking Grates 8mm Round Stainless Steel
Main Grilling Area 426 Sq. Inches
Secondary Grilling Area 123 Sq. Inches
Total Cooking Area 550 Sq. Inches
Burger Count 20
Ignition System Flame Thrower + Manual Flash Tube Backup
Temperature Gauge 3-Inch Analog
Rotisserie Kit Optional
Cart Features Folding Side Shelves, Locking Casters, Magnetic Doors, Paper Towel Holder, Propane Storage
Ventilation Side, Rear, and Bottom Vents
Warranty Gold Standard Lifetime Warranty

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Class

Premium

Premium

Premium

Premium

Exterior Material

443 Stainless Steel

304 Stainless Steel

304 Stainless Steel

304 Stainless Steel

Configuration

Built-In / Freestanding

Built-In / Freestanding

Built-In / Freestanding

Built-In / Freestanding

Fuel Type

Propane / Natural Gas

Propane / Natural Gas

Propane / Natural Gas

Propane / Natural Gas

Total BTUs

36,000

42,000

45,000

50,000

# of Burners

3

3

3

2

Burner Type

Stainless Steel Tube Burners

Stainless Steel Tube Burners

Stainless Steel Tube Burners

Cast Stainless Steel E-Burners

Rotisserie Backburner

No

No

No

Optional

Ignition Type

Flame Thrower Ignition

Flame Thrower Ignition

Piezo Ignition

Hot Surface Ignition

Grill Grate Type

8mm Stainless Steel Round Cooking Grates

8mm Stainless Steel Round Cooking Grates

8mm Stainless Steel Round Cooking Grates

Diamond Sear Cooking Grates

Flame Tamers

Ceramic Briquettes

Stainless Steel Flame Tamers

Stainless Steel Flame Tamers

Stainless Steel Flame Tamers

Burger Count

20

15

16

15

Cooking Area Dimensions

23 7/20" X 18 1/4"

22 3/8" X 18"

22 1/2" X 16 1/2"

22 3/8" X 18"

Total Cooking Area

550 Sq. Inches

558 Sq. Inches

556 Sq. Inches

624 Sq. Inches

Main Cooking Area

426 Sq. Inches

417 Sq. Inches

432 Sq. Inches

396 Sq. Inches

Warming Rack Area

123 Sq. Inches

141 Sq. Inches

160 Sq. Inches

192 Sq. Inches

Grill Lights

No

No

No

Exterior / Interior

Interior Lighting

--

--

--

Dual Halogen Lights

Exterior Lighting

--

--

--

Blue Back Lit Gas Knobs

Spring Assisted Hood

No

No

No

Yes

Cutout Width

23 3/4"

23 1/4"

25 3/4"

25 3/4"

Cutout Depth

20 1/2"

21 1/4"

21 1/4"

20 1/2"

Cutout Height

8 1/2"

8 1/2"

9 1/2"

11 1/2"

Made in USA

No

No

No

Yes

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Shop Summerset Grills

Learn More About Us

Owner-Operated, Built with Passion, Driven by Expertise.

Description

Summerset Sizzler 25-Inch Freestanding Grill With Cart


Key Features

  • New Modern Design: Sleek sharp-lined hood and streamlined control panel offer a refined, professional look for any patio setup.
  • 443 Stainless Steel Construction: Engineered to withstand high heat, moisture, and outdoor conditions with enhanced corrosion resistance.
  • Double-Lined Grill Hood: Boosts heat retention and keeps the exterior cool to the touch while resisting discoloration from intense grilling.
  • Three Stainless Steel Tube Burners: Deliver a combined 36,000 BTUs with even heat distribution through U-shaped ports built for durability and performance.
  • 8mm Round Stainless Steel Cooking Grates: Provides maximum food-to-grate contact for great sear marks and consistent grilling results.
  • 550 Sq. Inches of Grilling Area: Accommodates up to 20 burgers at once—perfect for small gatherings or daily family dinners.
  • 443 Stainless Steel Flame Tamers: Distribute heat evenly and vaporize drippings for added smoky flavor and reduced flare-ups.
  • Reliable Flame Thrower Ignition: No batteries required—just a quick, direct spark to fire up your grill every time.
  • Manual Flash Tube Backup Ignition: Provides added peace of mind with a secondary ignition method in case of primary failure.
  • 3-Inch Analog Temperature Gauge: Mounted on the grill hood for quick, accurate readings of internal grill temperatures.
  • Freestanding Grill Cart Included: Features folding side shelves, front-locking caster wheels, a magnetic latch access door, propane tank storage, interior paper towel holder, and multi-ventilation for airflow.
  • Gold Standard Lifetime Warranty: Industry-leading protection on your grill body, burners, grates, flame tamers, and more.

Bonus: Optional rotisserie kit available for expanded cooking options.


Compact Power Meets Full-Size Flavor

The Summerset Sizzler 25-Inch Freestanding Gas Grill brings pro-style grilling into a compact, cart-mounted format that’s ideal for patios, small backyards, and mobile setups. With durable 443 stainless steel construction, this grill resists weather, heat, and rust—ensuring long-term reliability and clean, polished looks season after season. The redesigned sharp hood and sleek control panel add a modern touch that fits beautifully in both traditional and contemporary outdoor spaces.

Performance That Exceeds Expectations

At the core are three stainless steel tube burners producing a combined 36,000 BTUs of cooking power. These burners use u-shaped fuel ports to deliver consistent heat across your entire 550 sq. inch grilling surface—eliminating cold spots and ensuring your steaks, burgers, and kabobs are cooked evenly every time. For smaller patios or outdoor kitchens with space limitations, the Sizzler 25 proves that power doesn’t need to take up a lot of room.

Precision Cooking with Heavy-Duty Grates

The 8mm round stainless steel cooking grates are engineered for maximum surface contact, allowing you to sear meats with professional-level grill marks. The thick rods hold heat and resist warping even under high temperatures. Beneath the grates, newly designed 443 stainless flame tamers protect your burners and deliver even heat distribution while turning drippings into smoky, savory flavor.

Safe, Reliable Ignition Every Time

The Sizzler 25 uses a flame thrower ignition system that ignites instantly with a quick spark—no batteries or electronics required. As a failsafe, the manual flash tube ignition offers a secondary method: just drop in a match for a safe, reliable start if needed. And with the 3-inch temperature gauge built into the hood, you can easily keep tabs on your cooking temps.

The Cart That Delivers Convenience

This freestanding version is mounted on a high-quality 304 stainless steel cart built for mobility and convenience. Folding stainless side shelves expand your prep space and fold down when not in use. Front-locking caster wheels keep your grill secure during use and roll smoothly for easy repositioning. Magnetic latch access doors offer quick entry to your storage area, where you’ll find dedicated propane tank storage, a built-in paper towel holder, and multi-directional venting for safe, effective airflow.


Warranty

With Summerset’s Gold Standard Lifetime Warranty, you can grill with total confidence. The Sizzler 25 Cart Grill is built to perform—and to last—for years of exceptional backyard meals, no matter the season.


Specs & Dimensions

Summerset Sizzler 25-Inch Freestanding Gas Grill

Model SZR25-CART-NG / SZR25-CART-LP
Fuel Type Natural Gas or Propane
Material 443 Stainless Steel (Grill), 304 Stainless Steel (Cart)
Number of Burners 3 Burners
Total BTUs 36,000 BTUs
Cooking Grates 8mm Round Stainless Steel
Main Grilling Area 426 Sq. Inches
Secondary Grilling Area 123 Sq. Inches
Total Cooking Area 550 Sq. Inches
Burger Count 20
Ignition System Flame Thrower + Manual Flash Tube Backup
Temperature Gauge 3-Inch Analog
Rotisserie Kit Optional
Cart Features Folding Side Shelves, Locking Casters, Magnetic Doors, Paper Towel Holder, Propane Storage
Ventilation Side, Rear, and Bottom Vents
Warranty Gold Standard Lifetime Warranty

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.