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Bull Steer 24-Inch 3-Burner Built-In Gas Grill
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Bull Steer Premium 24-Inch 3-Burner Built-In Gas Grill

by Bull
SKU 69009
Save 44%
Original Price $2,889.00
Current Price $1,609.00
+ Free Shipping
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Bull Steer Grill


Key Features

  • RELIABULL flame tamers redefine grilling with a patented baffle system that enhances heat by 250%!
  • 3 cast stainless steel burners with 45,000 BTUs total, giving you high heat capability and even heat distribution across your entire grilling surface.
  • Made from 14 gauge 304 stainless steel for ultimate durability against weather, high heat, rust, and all four seasons.
  • Dual-lined stainless steel grill hood to maintain consistent grilling temperatures in any weather condition and stop hood discoloration. 
  • Piezo Ignition gives you a safe, reliable start every time. No batteries are required. 

Grill Like a Pro: Bull Steer Built-In Grill with 45,000 BTUs - Unleash the Heat, Master the Feast!

The Bull Steer Premium 24-Inch 3-Burner Built-In Gas Grill is the perfect compact built-in grill that packs a punch in high-performance grilling and ultimate durability. This compact 24-inch built-in gas grill is perfect for saving countertop space in your outdoor kitchen and still, grill your BBQ favorites. Measuring 25 5/8" (W) x 21" (D) in cut-out dimensions, this grill is perfect for small outdoor kitchens or grill islands where space is limited and you still want to grill at a high level. 

Featuring 3 welded stainless steel burners, this grill delivers a total of 45,000 BTUs. Each linear burner is designed with multiple fuel ports on each side ensuring that every inch of your grilling surface has even heat distribution and your BBQ favorites cook evenly anywhere on your grilling surface.

In addition, each burner is capable of 15,000 BTUs giving you an enormous temperature range allowing you complete grilling versatility. Whether you're searing steaks to perfection at high heat or grilling a tender brisket low and slow, the even heat distribution and wide temperature range across the entire grilling surface guarantees delicious results every time.

Bull Steer Built-In Grill Fits Up To 16 Burgers At Once

Above your high-performance burners is a 396 square-inch main grilling surface, giving you ample space to cook up to 16 burgers at once or grill multiple dishes.  Above your main grilling area features a 160 square inch warming rack, perfect for toasting your buns or melting cheese on your burgers.

Below, your grilling surface features three (3) stainless steel flame tamers for burner protection and enhanced grilling flavor. While your grilling grease and dripping can drop below onto your burner, clogging the fuel ports and ruining your grilling performance. Not anymore, with these stainless steel flame tamers giving you complete burner protection from any grease drippings hitting your burners. In addition, these flame tamers provide enhanced flavor by vaporizing grease dripping and sending the flavor right back into your BBQ favorites above. 

Built With Superior Outdoor Grilling Protection

From top to bottom, this grill is made from 14 gauge 304 stainless steel, and the Bull Steer Premium Grill is built to last. In the grilling industry, 304 stainless steel gives you ultimate durability against various weather conditions, high heat, rust, and wear across all four seasons. Featuring a dual-lined stainless steel grill hood allowing you to easily maintain consistent grilling temperatures, regardless of the weather conditions.

In addition, this single stainless steel piece dual line grill hood also prevents discoloration when grilling at high heat, keeping your stainless steel finish clean and pristine. Designed for reliability and safety, Bull gives you Piezo Ignition on each of the three burners. This ignition system gives you a quick and reliable start by simply pushing in your gas knob and turning the gas to the ignition start giving you a quick, simple, and safe start.

The safe and simplistic Piezo ignition system eliminates the need for external power sources or batteries. Bull continues the safety theme with a full-length pull-out grease tray below your gas controls. Easily pull out your grease tray to clean off any excess grease dripping for cleaning grilling and to prevent flare-ups from occurring while grilling. Get your Bull Steer Premium 25-Inch 3-Burner Built-In Gas Grill today and start grilling your BBQ masterpieces today!


Manufacturer Information

Click here for the Owner's Manual

Click here for the Cut Out Dimensions

Click here for Warranty Information


Warranty

Bull Outdoor Products guarantees to the original buyer that the grill, under normal residential use, is free from material and workmanship defects for the specified periods. Welded stainless steel burners have a five (5) year warranty. Stainless steel flame tamers are covered for three (3) years. Stainless steel cooking grids, frame


Order today and enjoy free shipping!

Bull Steer 24-Inch Built-In Gas Grill

Models 
  • Propane: 69008
  • Natural Gas: 69009
Fuel Type Natural Gas or Propane
Configuration Built In
Collection Steer
Material 14 Gauge 304 Stainless Steel
Primary Color Stainless Steel
Dimensions
  • Width: 26 1/2"
  • Depth: 24.125"
  • Height: 21.25"
Weight 100 lbs.
Cut Out Dimensions
  • Cut Out Width: 25 3/4"
  • Cut Out Depth: 20 1/2"
  • Cut Out Height: 9 1/2"
Main Burner Material 304 Welded Stainless Steel
Number of Burners 3
Burner Type Linear Burners
Total Grilling BTUs 45,000 BTUs
Total BTUs Per Burner 15,000 BTUs
Cooking Grate Material Stainless Steel
Total Grilling Area  556 Sq. In
Main Grilling Area 396 Sq. In
Secondary Grilling Area 160 Sq. In
Grilling Grid Dimensions 22 1/2" X 16 1/2"
Burger Count 16
Rotisserie Kit Optional
Rotisserie Burner BTUs None
Ignition Type Piezo Ignition System
Hose Included Yes
Grill Hood Type Single Piece Stainless Steel Dual Lined Hood
Spring Assisted Hood No
Thermometer Analog
Pull-Out Full-Length Grease Tray Included
Grilling Lights No

 

Bull Steer Grill Overview


What Chefs Say About The Bull Steer Grills


Bull Grill Care & Maintainance


Bull Grills Story

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Bull ReliaBull: Smarter Heat Control

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Class

Premium

Premium

Premium

Premium

Exterior Material

304 Stainless Steel

304 Stainless Steel

304 Stainless Steel

443 Stainless Steel

Configuration

Built-In / Freestanding

Built-In / Freestanding

Built-In / Freestanding

Built-In / Freestanding

Fuel Type

Propane / Natural Gas

Propane / Natural Gas

Propane / Natural Gas

Propane / Natural Gas

Total BTUs

45,000

42,000

50,000

36,000

# of Burners

3

3

2

3

Burner Type

Stainless Steel Tube Burners

Stainless Steel Tube Burners

Cast Stainless Steel E-Burners

Stainless Steel Tube Burners

Rotisserie Backburner

No

No

Optional

No

Rotisserie Kit

No

No

Optional

Optional

Ignition Type

Piezo Ignition

Flame Thrower Ignition

Hot Surface Ignition

Flame Thrower Ignition

Grill Grate Type

8mm Stainless Steel Round Cooking Grates

8mm Stainless Steel Round Cooking Grates

Diamond Sear Cooking Grates

8mm Stainless Steel Round Cooking Grates

Flame Tamers

Stainless Steel Flame Tamers

Stainless Steel Flame Tamers

Stainless Steel Flame Tamers

Ceramic Briquettes

Burger Count

16

15

15

20

Cooking Area Dimensions

22 1/2" X 16 1/2"

22 3/8" X 18"

24" X 18"

23 7/20" X 18 1/4"

Total Cooking Area

556 Sq. Inches

558 Sq. Inches

624 Sq. Inches

550 Sq. Inches

Main Cooking Area

396 Sq. Inches

417 Sq. Inches

432 Sq. Inches

426 Sq. Inches

Warming Rack Area

160 Sq. Inches

141 Sq. Inches

192 Sq. Inches

123 Sq. Inches

Grill Lights

No

No

Exterior / Interior

No

Interior Lighting

--

--

Dual Halogen Lights

--

Exterior Lighting

--

--

Blue Back Lit Gas Knobs

--

Spring Assisted Hood

No

No

Yes

Yes

Cutout Width

25 3/4"

23 1/4"

25 1/2"

23 3/4"

Cutout Depth

21 1/4"

21 1/4"

21 1/4"

20 1/2"

Cutout Height

9 1/2"

8 1/2"

11 1/2"

8 1/2"

Made in USA

No

No

Yes

No

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Learn More About Us

Owner-Operated, Built with Passion, Driven by Expertise.

Shop Bull BBQ

Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Bull Steer Grill


Key Features

  • RELIABULL flame tamers redefine grilling with a patented baffle system that enhances heat by 250%!
  • 3 cast stainless steel burners with 45,000 BTUs total, giving you high heat capability and even heat distribution across your entire grilling surface.
  • Made from 14 gauge 304 stainless steel for ultimate durability against weather, high heat, rust, and all four seasons.
  • Dual-lined stainless steel grill hood to maintain consistent grilling temperatures in any weather condition and stop hood discoloration. 
  • Piezo Ignition gives you a safe, reliable start every time. No batteries are required. 

Grill Like a Pro: Bull Steer Built-In Grill with 45,000 BTUs - Unleash the Heat, Master the Feast!

The Bull Steer Premium 24-Inch 3-Burner Built-In Gas Grill is the perfect compact built-in grill that packs a punch in high-performance grilling and ultimate durability. This compact 24-inch built-in gas grill is perfect for saving countertop space in your outdoor kitchen and still, grill your BBQ favorites. Measuring 25 5/8" (W) x 21" (D) in cut-out dimensions, this grill is perfect for small outdoor kitchens or grill islands where space is limited and you still want to grill at a high level. 

Featuring 3 welded stainless steel burners, this grill delivers a total of 45,000 BTUs. Each linear burner is designed with multiple fuel ports on each side ensuring that every inch of your grilling surface has even heat distribution and your BBQ favorites cook evenly anywhere on your grilling surface.

In addition, each burner is capable of 15,000 BTUs giving you an enormous temperature range allowing you complete grilling versatility. Whether you're searing steaks to perfection at high heat or grilling a tender brisket low and slow, the even heat distribution and wide temperature range across the entire grilling surface guarantees delicious results every time.

Bull Steer Built-In Grill Fits Up To 16 Burgers At Once

Above your high-performance burners is a 396 square-inch main grilling surface, giving you ample space to cook up to 16 burgers at once or grill multiple dishes.  Above your main grilling area features a 160 square inch warming rack, perfect for toasting your buns or melting cheese on your burgers.

Below, your grilling surface features three (3) stainless steel flame tamers for burner protection and enhanced grilling flavor. While your grilling grease and dripping can drop below onto your burner, clogging the fuel ports and ruining your grilling performance. Not anymore, with these stainless steel flame tamers giving you complete burner protection from any grease drippings hitting your burners. In addition, these flame tamers provide enhanced flavor by vaporizing grease dripping and sending the flavor right back into your BBQ favorites above. 

Built With Superior Outdoor Grilling Protection

From top to bottom, this grill is made from 14 gauge 304 stainless steel, and the Bull Steer Premium Grill is built to last. In the grilling industry, 304 stainless steel gives you ultimate durability against various weather conditions, high heat, rust, and wear across all four seasons. Featuring a dual-lined stainless steel grill hood allowing you to easily maintain consistent grilling temperatures, regardless of the weather conditions.

In addition, this single stainless steel piece dual line grill hood also prevents discoloration when grilling at high heat, keeping your stainless steel finish clean and pristine. Designed for reliability and safety, Bull gives you Piezo Ignition on each of the three burners. This ignition system gives you a quick and reliable start by simply pushing in your gas knob and turning the gas to the ignition start giving you a quick, simple, and safe start.

The safe and simplistic Piezo ignition system eliminates the need for external power sources or batteries. Bull continues the safety theme with a full-length pull-out grease tray below your gas controls. Easily pull out your grease tray to clean off any excess grease dripping for cleaning grilling and to prevent flare-ups from occurring while grilling. Get your Bull Steer Premium 25-Inch 3-Burner Built-In Gas Grill today and start grilling your BBQ masterpieces today!


Manufacturer Information

Click here for the Owner's Manual

Click here for the Cut Out Dimensions

Click here for Warranty Information


Warranty

Bull Outdoor Products guarantees to the original buyer that the grill, under normal residential use, is free from material and workmanship defects for the specified periods. Welded stainless steel burners have a five (5) year warranty. Stainless steel flame tamers are covered for three (3) years. Stainless steel cooking grids, frame


Order today and enjoy free shipping!

Specs & Dimensions

Bull Steer 24-Inch Built-In Gas Grill

Models 
  • Propane: 69008
  • Natural Gas: 69009
Fuel Type Natural Gas or Propane
Configuration Built In
Collection Steer
Material 14 Gauge 304 Stainless Steel
Primary Color Stainless Steel
Dimensions
  • Width: 26 1/2"
  • Depth: 24.125"
  • Height: 21.25"
Weight 100 lbs.
Cut Out Dimensions
  • Cut Out Width: 25 3/4"
  • Cut Out Depth: 20 1/2"
  • Cut Out Height: 9 1/2"
Main Burner Material 304 Welded Stainless Steel
Number of Burners 3
Burner Type Linear Burners
Total Grilling BTUs 45,000 BTUs
Total BTUs Per Burner 15,000 BTUs
Cooking Grate Material Stainless Steel
Total Grilling Area  556 Sq. In
Main Grilling Area 396 Sq. In
Secondary Grilling Area 160 Sq. In
Grilling Grid Dimensions 22 1/2" X 16 1/2"
Burger Count 16
Rotisserie Kit Optional
Rotisserie Burner BTUs None
Ignition Type Piezo Ignition System
Hose Included Yes
Grill Hood Type Single Piece Stainless Steel Dual Lined Hood
Spring Assisted Hood No
Thermometer Analog
Pull-Out Full-Length Grease Tray Included
Grilling Lights No

 

Product Videos

Bull Steer Grill Overview


What Chefs Say About The Bull Steer Grills


Bull Grill Care & Maintainance


Bull Grills Story

Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.