KoKoMo Grills Reviews: Honest Feedback, Complaints, and Insights on KoKoMo Grills Performance
Welcome to your go-to guide for KoKoMo Grills reviews, where we get down to brass tacks about real performance, customer feedback, and any common complaints. If you’re searching for an outdoor cooking solution that strikes a balance between quality, high performance, and affordability, you’ve landed in the right place.Â
Drawing from first-hand experiences and honest insights, this page aims to help you make sense of what KoKoMo Grills deliver, both the highlights and the pain points, so you can invest in a grill that’s perfect for your backyard barbecue ambitions.
Table of contents
What We Love About KoKoMo Grills
Rugged 304 stainless steel durability that stands up to all four seasons, coastal climates, and .
Kokomo Grills Performance for its high heat, powerful sear, and quick ignition every time.
Easy-to-clean stainless steel surfaces that resist rust, grease, and corrosion year after year.
Pro-grade design and versatile features that bring restaurant-level grilling home.
We love the peace of mind that comes with Kokomo’s lifetime warranty and dependable support.
KoKoMo Grills: A Tradition of Quality and Innovation
When you’re on the hunt for American made grills that deliver top-tier performance in your outdoor kitchen, KoKoMo Grills stands out as a trusted favorite. The brand has earned a loyal following thanks to its dedication to craftsmanship, premium stainless steel construction, and an unyielding focus on outdoor living.Â
We’ll dive into what makes KoKoMo Grills a leader among premium grills, from their Arizona roots and the impact of artisan skill, to the way their design elevates every backyard barbecue. Let’s take a closer look at how these grills capture the spirit of innovation and reliability that true grillmasters demand.
How Arizona Craftsmanship Shapes KoKoMo Grills Performance
KoKoMo Grills’ reputation for quality doesn’t happen by accident, it’s rooted in the tradition of Arizona craftsmanship, where a deep pride in making premium products still matters. As someone who’s worked with countless grills, I know first-hand how local expertise creates a unique edge.
Grills KoKoMo are assembled in the heart of Arizona, where every weld, cut, and polish reflects the hands-on care that only genuine craftsmen bring. The attention to detail goes far beyond the modern and clean designs; it’s about building outdoor kitchen equipment that’s designed to last through countless seasons of searing, smoking, and slow-cooking under the open sky.
KoKoMo Grills high preformance grilling begins with carefully sourced stainless steel. This isn’t your run-of-the-mill sheet metal, it’s the kind of heavy-duty material that laughs in the face of rust, warping, and daily wear.Â
Whether you favor the sizzle of gas or want a platform that can handle low-and-slow BBQ alike, KoKoMo Grills deliver consistent heat distribution thanks to their solid construction. That’s a detail you’ll really appreciate when you’re grilling thick ribeyes or chasing those elusive perfect grill marks.Â
Every time you fire up a KoKoMo, you’re tapping into American made ingenuity, a spirit that sets the brand apart from mass-produced competitors. What resonates with most grill enthusiasts is how KoKoMo integrates modern innovation with traditional skill.Â
Their premium grills come decked out with versatile features like spring-assisted hoods, heavy-duty cast stainless steel burners, advanced Surelight Ignition Systems, even-heat ceramic briquettes, and integrated interior and exterior lighting for nighttime cooks.
But the heart of their appeal remains the craftsmanship, grills stainless and gleaming, forged to withstand the unpredictability of the great outdoors. This meticulous approach pays off, not only in performance but also in the smooth operation of every hinge and burner.Â
When you make the jump to a KoKoMo-sponsored outdoor kitchen, you’re investing in equipment with real substance behind the style. Still, the true measure comes from real-world grilling. In kokomo grills reviews, backyard chefs and pros alike rave about the performance, noting how these BBQ powerhouses deliver steady temperatures and quick preheats, key ingredients for any outdoor feast.Â
KokoMo Grills customers consistently rave about their grill’s four-season durability — the kind that stands strong through blistering heat, heavy rain, salt air, and even freezing winters. Whether you’re cooking in the dry Arizona desert or near the salty coastal breeze, Kokomo’s premium 304 stainless steel construction resists rust, corrosion, and discoloration year after year.
Families love how the sleek, stainless finish stays looking new with minimal effort — just a quick wipe keeps it shining. Built to handle anything Mother Nature dishes out, Kokomo Grills deliver weatherproof strength, coastal-grade protection, and easy-to-clean surfaces that make maintenance simple. When it comes to lasting outdoor performance, these grills are truly made for every climate and every season.
If you’re serious about upgrading your grilling experience and adding a dose of authentic craftsmanship to your next barbecue, take a closer look at the full KoKoMo lineup, explore what real users are saying by checking out these grills reviews and buying options to find the perfect addition for your outdoor kitchen dreams.
KoKoMo Grills aren’t just a piece of equipment, they’re a lasting investment in how you cook, entertain, and bring people together outdoors.
KoKoMo Grills Review: Honest Insights from Real Customers
Few things separate a good outdoor grill from a great one like real, boots-on-the-ground feedback from actual customers. After setting up a KoKoMo Grill and experiencing that first incredible BBQ, it’s natural to wonder how these premium grills hold up in the long run and what others think about their investment.Â
That’s why pouring through kokomo grills reviews, feedback, and ratings can be so powerful, these stories paint a picture well beyond the glossy specs or sales promises. Let's look at what buyers genuinely appreciate about KoKoMo Grills, where there’s room for improvement, and how real-world performance stacks up against customer expectations.
Real Customer Reviews...
"I purchased an island that included their top of the line grill, griddle, storage, and refrigerator. Kokomo gave me a very fair price and delivered/set up quickly. .."
Read full review on Yelp"KoKoMo Grills & BBQ Islands & Outdoor Kitchens is the best company for designing, building and installing a beautiful addition to my backyard little universe. We really love and enjoy this new destination spot in our backyard..."
Read full review on Yelp"Kokomo was very easy to work with and their patience with a delayed delivery (not their fault!!!) was greatly appreciated. I highly recommend using their design services to get you exactly what you want!"
Read full review on Yelp"Absolutely love this place! This was my first time purchasing a grill. I'm having an outdoor kitchen built. The sales rep Zach was very friendly and knowledgeable. I had the measurements and he found the perfect grill. "
Read full review on Yelp"Products are beautiful. Grill heats up quickly and cooks fast. Our steaks and burgers come out so juicy. This is the best grill I have ever had. So completely happy with our products. We just ordered the accessory kit and I can not wait to make my first rotisserie chicken!"
Read full review on Yelp"Our new grill will be shipped to us in Connecticut, and we can't wait to grill again on a brand we know and trust!! Kokomo never disappoints!! "
Read full review on Yelp"These guys were awesome! They did what they said they were going to do and when they were going to do it. That's rare in today's world. "
Read full review on Yelp"We have a full family backyard now with our dream BBQ set up. The staff is so professional and what they sell is quality!!!! We don't regret one cent we spent."
Read full review on Yelp"Picked up the equipment with no problems and got everything home. Everything is OK."
Read full review on YelpFantastic setup & support. (Add your approved excerpt here.)
Read full review on Yelp"Great product and we love it."
Read full review on YelpWhat Buyers Love—and What Could Be Improved
Having grilled on a fair share of luxury BBQs, I’ve seen firsthand how reviews and honest ratings shape perceptions in the grilling community. KoKoMo Grills customer reviews, especially among those searching for premium yet durable outdoor grill setups at a price that won’t break the bank.
Flip through Kokomo grills reviews on dedicated BBQ forums and retail sites, and you'll pick up some clear patterns: customers rave about the consistent performance of these gas grills, the even heat, fast ignition, and reliable results dinner after dinner.
Kokomo Grills stand out with their dual-walled 304 stainless steel construction and polished, sharp-edge hood that bring a clean, modern look to any outdoor kitchen. Customers love the added versatility — rotisserie backburners, stainless griddle inserts, smoker boxes, and full rotisserie kits expand cooking creativity.
Recent upgrades like 8 mm hexagonal grill grates deliver superior heat retention, flawless searing, and fewer flare-ups across top models such as the Kokomo 32-Inch Professional and Elite Grills.
A point of praise echoed through most reviews is longevity. KoKoMo’s focus on thick, commercial-grade materials doesn't go unnoticed. The stainless steel retains its shine after years exposed to sun, rain, and the wear of weekly BBQs. That kind of performance build quality gets high marks from families who want their outdoor grill to last, not just look good for a season.
I’ve also seen customers sing the praises of KoKoMo's versatility, how quickly the grill goes from searing burgers to slow-cooking smoked brisket, or how the thoughtful design (like pull-out drip trays and well-placed burners) makes for an effortless user experience. Ratings on customer satisfaction consistently skew high, with a common refrain: KoKoMo delivers genuine value for its price point.Â
But no grills review or ratings roundup would be complete without a few candid complaints and ideas for improvements. Some customers want even more premium features on entry-level models, wishing for integrated rotisseries or expanded LED lighting as standard rather than upgrades.Â
There are suggestions about minor tweaks to grease management and requests for more accessible replacement parts for those who really put their grills through the paces. A handful mention performance fluctuations when exposed to extreme climates, particularly if the grill isn’t covered, underscoring the importance of regular maintenance and protective storage.Â
Still, negative reviews are few and often center on preference rather than true faults in the grill’s construction or performance. It’s refreshing to read through feedback where even criticisms are balanced and often come with notes about KoKoMo’s responsive customer service, the brand’s willingness to address complaints, provide parts, or walk customers through setup issues.Â
That level of care enhances the ownership experience and helps maintain KoKoMo’s reputation for standing behind their premium grills. To sum it up, KoKoMo Grills earn their high ratings by focusing on rugged stainless steel construction, reliable gas performance, and responsive service.Â
While buyers have suggestions for continued improvements, like additional built-in accessories and streamlined support, the core of most reviews is positive. Customers want quality, straightforward outdoor BBQ equipment that rises to the challenge, and KoKoMo Grills deliver in every major category.Â
If you’re serious about upgrading your kitchen island with a grill designed to perform and impress, this is a brand worth considering, especially after reading the honest feedback from your fellow outdoor cooking enthusiasts.
Kokomo Gas Grills For Sale
Side Burners and Advanced Cooking Features on KoKoMo Grills
When it comes to taking your backyard BBQ setup from good to unforgettable, KoKoMo Grills lean into innovation with a range of features designed to elevate every cook. From power burners, single side burners, and double side burners to smart, advanced grill technology, these gas grills offer more than just heat, they provide a complete outdoor kitchen experience.Â
The addition of premium accessories gives cooks creative ways to build out a multifunctional backyard island that’s always ready for family meals or big gatherings. Let’s dig into how these features help you craft the ultimate outdoor kitchen and get the most out of every BBQ session.
Making the Most of Multifunctional Outdoor Kitchens
There’s a reason outdoor kitchens are no longer just a passing trend, they unlock true culinary freedom, and KoKoMo Grills delivers everything needed to maximize your backyard’s grilling potential.Â
Whether you’re outfitting a new space or upgrading an existing setup, the real game-changer comes in how you tailor your kitchen with features like premium side burners, integrated gas accessories, and clever island-ready options.Â
A well-designed backyard BBQ should let you sear steaks, simmer sauce, and sautĂ© veggies simultaneously, and that’s where KoKoMo’s advanced cooking features shine. Side burners are often overlooked, but any seasoned pitmaster knows they’re a secret weapon for outdoor cooking.Â
With KoKoMo Grills, these built-in burners sit right next to your main grill, offering additional firepower for whipping up sides, heating sauces, or even pan-searing a delicate fish without ever leaving your island or outdoor kitchen. The gas flame is finely adjustable, ensuring everything from slow-cooked beans to high-heat stir-fries comes out just right.Â
Grills KoKoMo makes sure these side burners match the premium finish and rugged feel of their main burners, blending seamlessly with the built-in kitchen island and giving every cook station a commercial-grade vibe. But the magic doesn’t stop at burners alone.Â
KoKoMo’s focus on creating a complete, multifunctional kitchen means they offer a lineup of accessories and advanced features that boost convenience and creativity. Imagine prepping your entire meal outdoors, grilling proteins, sautĂ©ing sides, keeping sauces warm, and having all your BBQ tools within arm’s reach, thanks to custom storage areas built into your kitchen.Â
KoKoMo’s accessories integrate right into the island, with premium drawers, coolers, and add-ons that make it feel less like you’re just grilling and more like you’re orchestrating a full-blown backyard event. With everything in its place, there’s less running inside for utensils or forgotten ingredients, and more time to focus on what makes outdoor cooking so rewarding.Â
Another standout is the attention KoKoMo gives to gas performance and precise temperature control. Their advanced burner design means you’re never left fighting uneven heat or struggling with flare-ups. Even complex dishes become stress-free when you know your grill and side burners are working as hard as you do.Â
Heavy-duty knobs offer a satisfying grip, and the touch-to-start ignition system lights up the main and side burners at a moment’s notice, critical for seamless, safe cooking sessions, especially on busy weekends.Â
Heavy-duty knobs offer a satisfying grip, and the touch-to-start ignition system lights up the main and side burners at a moment’s notice, critical for seamless, safe cooking sessions, especially on busy weekends.Â
Upgrading your outdoor kitchen with KoKoMo’s multifunctional approach ultimately transforms backyard BBQ from a simple meal into a full experience. Whether you’re grilling for the family or entertaining a crowd, the combination of premium main burners, versatility-packed side burners, smart accessories, and an island-ready design means you can cook anything, any way you want, all without leaving your outdoor oasis.Â
If you’re aiming for that next level of performance and fun, don’t just settle for a basic grill, invest in a kitchen built for the way you really want to cook, entertain, and live outside.Â
Ready to harness the benefits of a real backyard BBQ island? Explore more about KoKoMo Grills' advanced kitchen features and accessories, the upgrade is worth every bite.
Kokomo Side Burners For Sale
Essential Grill Accessories for KoKoMo Grills Enthusiasts
It’s no exaggeration, when you’re working with a KoKoMo Grill, the right grill accessories truly take your outdoor kitchen from good to downright unforgettable.Â
Any grillmaster worth their salt knows that performance hinges not only on the premium grills themselves but also on the supporting cast: utensils, covers, rotisseries, and creative add-ons that expand what your grill can do. That’s especially true with KoKoMo, where the stainless steel construction and gas-fired power practically beg for a kitchen loaded with accessories that match their heft and capability.
Let’s start with the most functional accessories that every KoKoMo enthusiast should consider. Stainless steel grill grates, for example, not only provide outstanding nonstick searing for everything from burgers to vegetables, but they’re a breeze to clean and hold up beautifully against the elements.Â
Grill covers, fitted specifically for KoKoMo grills, are a must for keeping your investment looking sharp year after year; nothing protects that showroom polish like a rugged cover, especially in unpredictable outdoor climates. Take it from me: you can never have too many heavy-duty tongs and spatulas, built to withstand the heat these premium grills produce.
But the magic happens when you dig into those accessories designed for outdoor soul food and show-stopping presentation. Rotisserie kits are a game-changer, koKoMo’s island-ready grills support sturdy, motorized rotisseries perfect for evenly cooked chickens, roasts, and more.Â
Adding a smoker box or wood chip tray infuses true BBQ flavor, turning your gas grill into a dual-purpose, smoke-belching champion. And don’t overlook drop-in side shelves or stainless steel prep drawers, which make an outdoor kitchen or island setup flow just like an indoor chef’s station, everything organized and right where you need it.
For those who love to entertain, beverage and condiment coolers built right into the outdoor kitchen ensure you’re never dashing inside during a cookout. Accessory storage, utensil hooks, and warming racks maximize both convenience and flair. These aren’t just add-ons for the sake of it; each piece, from tool hangers to extra burners, directly amplifies your ability to master everything grill-to-table.Â
If you’re looking to make the most of your grills kokomo, investing in the full suite of accessories turns a simple backyard BBQ into an outdoor celebration, no matter the size of your kitchen, island, or gathering.
So, whether you’re eyeing a fresh island build or simply want to upgrade your outdoor grilling setup, start with quality accessories that match the performance of your KoKoMo Grills. It’s those thoughtful details, premium stainless steel components, dedicated BBQ gear, and integrated gas tool upgrades, that set your kitchen apart.Â
Ready to fine-tune your grilling environment? Browse the latest and best grill accessories for KoKoMo Grills and bring your outdoor kitchen dreams to life, one perfectly cooked meal at a time.
Kokomo Grills Accessories For Sale
Durability and Maintenance: Keeping Your KoKoMo Grills in Top Shape
If you ask me, the secret to a long-lasting, high-performance outdoor kitchen is proper maintenance paired with genuine materials. KoKoMo Grills are built on a foundation of premium stainless steel, engineered to take on countless backyard cookouts and look sharp for years.Â
The key to unlocking this longevity lies in consistent cleaning and care, ensuring your grill always delivers peak performance and stands out as a true centerpiece for your backyard island.Â
Let’s break down practical steps for grill cleaning, care routines for gas grills, and why investing time in maintenance pays off in taste, reliability, and a polished outdoor experience.
Grill Cleaning Supplies For Sale
Practical Cleaning and Care Tips for Longevity
If you’re serious about grilling, you know that a well-maintained grill isn’t just about looks, it’s the backbone of consistent performance. KoKoMo Grills, with their heavy-duty stainless steel construction, offer a huge advantage when it comes to durability.
Even the strongest stainless steel deserves regular care to keep its shine and performance season after season. Routine maintenance protects your grill from weather, heat, and grease buildup — ensuring it stays as stunning as the day you bought it.
If you want a detailed breakdown of how to do it right, check out our How to Clean Your Gas Grill: Step-by-Step Guide for expert tips on keeping your grill spotless and efficient.
The first rule of thumb is to treat your grill like you’d treat any prized kitchen tool: give it a thorough cleaning after each session and a deeper maintenance routine once a month (or more often if you’re a high-frequency backyard chef).
Start with the basics, after every cookout, crank the burners up to high for ten minutes with the hood closed.Â
This will incinerate leftover food particles on the stainless steel grates and simplify the cleaning process.
Once cool, use a grill brush designed for stainless steel to sweep away debris. Don’t forget to empty and wipe down the drip tray, as it can cause flare-ups and shorten the life of your gas grills.
When it comes to monthly maintenance, remove the grates and burners. Soak grates in warm, soapy water and use a soft sponge or brush (never steel wool, which can scratch and ruin the protective finish).
For the burners, a grill brush will clear out any food particles and cleaning out ports with a toothpick ensures even gas flow.
The stainless steel exterior of your KoKoMo Grill deserves just as much attention.Â
Wipe down the grills stainless steel surfaces with a blend of warm water and mild detergent or a specialized stainless steel cleaner, like Barry's Restore It All Stainless Steel Spray Cleaner.
Always polish with the grain to maintain that premium shine and guard against rust.Â
Avoid abrasive pads, KoKoMo’s premium stainless steel is durable, but keeping the finish spotless is all about gentle, regular care.
If your grill lives in an exposed outdoor kitchen or backyard, invest in a high-quality cover. This simple accessory shields your investment from rain, dust, and intense sunlight, prolonging both durability and performance.
Don’t forget about the interior of your kitchen island: sweep out dust or cobwebs and check gas connections for leaks or wear.Â
A quick soapy wipe and rinse goes a long way toward keeping these hidden components in top shape.
Professional-grade maintenance doesn’t stop there. Each season, take a few minutes to inspect igniters, check gas hoses and connections, and tighten any screws or bolts. A well-secured grill not only grills safer but also maintains its structural integrity for countless seasons.Â
My advice to anyone who’s invested in a KoKoMo Grill for their outdoor kitchen? Set a monthly reminder, your future self will thank you when your backyard is the envy of the neighborhood for years to come.
There’s no shortcut to durability, but with regular cleaning and detailed care, KoKoMo Grills will reward you with performance worthy of rave reviews, season after season. If you want to elevate your outdoor kitchen and enjoy the best gas grills have to offer, start with a maintenance routine that’s as strong as your grilling passion.Â
Your grill, your taste buds, and every guest around your backyard island will notice the difference, guaranteed.
Kokomo Grill Covers For Sale
Grills KoKoMo Model Lineup: Options for Every Outdoor Chef
The heart of any backyard transformation is finding the right grill, one that feels tailor-made for your cooking style, kitchen space, and ambitions as an outdoor chef.Â
KoKoMo Grills delivers a lineup packed with options, whether you’re dreaming of a built-in showpiece, a flexible island setup, or the freedom of a premium freestanding design.Â
With expertly crafted models that anchor any outdoor kitchen and a legacy built on stainless steel strength, KoKoMo empowers cooks at every level. Let’s step inside the lineup and look at how each design opens doors for performance, personality, and lasting backyard memories.
Choosing Between Island, Built-In, and Freestanding Designs
If you ask any passionate outdoor chef, myself included, the real joy of grilling comes from having a setup that matches your needs, your space, and your culinary dreams. The KoKoMo Grills lineup was designed with that flexibility squarely in mind, giving backyard cooks and entertainers options that tick every box for quality, performance, and visual impact.
At the core of these grills kokomo models are three distinct paths: island grills, built-in designs, and freestanding units, each engineered with premium features and outdoor durability in mind. Let’s break them down so you can zero in on what makes sense for your kitchen and how you love to cook outdoors.
BBQ island grills are the heart of any great outdoor kitchen — blending power, design, and convenience into one stunning centerpiece. Built to drop seamlessly into custom or pre-fab setups, they deliver that high-end, built-in look every backyard chef dreams of.
Explore the full lineup of Kokomo Grills BBQ Islands and bring your outdoor cooking vision to life.
If you’re diving deep into a backyard remodel, KoKoMo’s island lineup gives you the freedom to coordinate your gas grill with counters, seating, and essential amenities. The premium stainless steel construction simply shines in an island, turning it into a true focal point while ensuring every knob, burner, and grill hood stands up to the elements and the demands of serious grilling.
Kokomo BBQ Islands For Sale
Built-in grill designs offer a similar sense of permanence and chef-grade performance, but they fit into more tailored cutouts or existing masonry. If you already have a kitchen space that needs an upgrade, or you’re planning a backyard island around your cooking gear, KoKoMo’s built-in models make the transition effortless.Â
These grills are known for precise fit and finish, coming ready to plug into your kitchen island, run on natural gas or propane, and deliver the kind of heat distribution you want from a premium gas grill. With every component crafted from heavy-duty stainless steel, you get a grill that won’t just look sharp, it’ll retain its shine and integrity for years of gatherings, from weeknight burgers to big holiday feasts.
Kokomo Built In Grills For Sale
But what if you need a setup with more flexibility? That’s where KoKoMo’s freestanding grills really earn their keep for countless outdoor chefs. Maybe you want to move your grill from patio to poolside, or you’re not ready to commit to permanent island construction.Â
The freestanding lineup from KoKoMo delivers all the hallmarks of the brand, durability, gas performance, even premium styling, mounted on a high-quality rolling cart. Locking casters, side shelves, and storage provide the adaptability to change your setup as your backyard evolves.Â
Kokomo Freestanding Grills For Sale
And because the design mirrors their built-in and island cousins, you’re not trading off any of that pro-grade heat, whether you’re grilling for two or hosting twenty.
In every configuration, KoKoMo Grills responds with models that keep the focus where it should be: reliable ignition, even heat, and kitchen-inspired convenience. The choice between island, built-in, or freestanding design isn’t just about looks (though a gleaming stainless grill does make an impression), it’s about shaping your outdoor kitchen or backyard to fit how you want to live, cook, and entertain.Â
Whether you want a permanent culinary showpiece or the practicality of a movable unit, the KoKoMo lineup has a solution that brings the flavor straight to your backyard. Explore the options, feel the premium construction, and find the grill that turns your outdoor space into a true chef’s playground, your next meal (and memory) starts here, and KoKoMo delivers on every front.
KoKoMo Grills Warranty and Customer Support Insights
One of the reasons customers keep coming back to KoKoMo Grills is the confidence that comes from a strong warranty and dedicated customer support team standing behind every grill.
If you’re spending your hard-earned dollars on a premium outdoor kitchen, gas grill, or stainless steel setup, you want the peace of mind that if things go sideways, or if you have questions, your investment is protected and your calls for help will be answered. Click here for more warranty information.
We’ll break down exactly what KoKoMo’s warranty covers, how the claims process works, and share real-world tips for getting the support you deserve so your grilling experience remains smooth from day one, all the way through years of backyard feasts.
What’s Covered and How to File a Claim
| Warranty Coverage | Limited Warranty |
|---|---|
| Gas Appliance | Lifetime |
| Stainless Steel Accessories | 1 Year |
| Metal Framing | Lifetime |
| Stucco | 5 Years |
| Tile | 5 Years |
| Aluminum Canopy | Lifetime |
| Palapa Canopy | 5 Years |
| Electrical Systems | 1 Year |
When you invest in KoKoMo Grills, you’re getting more than gleaming stainless steel and powerful burners—you’re getting lasting quality and real protection.
KoKoMo’s warranty coverage is built for peace of mind, covering defects in materials and workmanship on all major components. Their Gas Appliances, Metal Framing, and Aluminum Canopies are backed by a Lifetime Limited Warranty, ensuring your core setup stands the test of time.Â
Surfaces like Stucco and Tile are covered for five years, while Stainless Steel Accessories and Electrical Systems come with a one-year warranty—a fair balance between everyday wear and long-term durability.
Filing a warranty claim is straightforward. Just have your purchase receipt, model information, and photos ready, then contact KoKoMo’s customer support team online or by email. Most claims are handled quickly, with replacement parts or solutions shipped directly to your door.
While normal wear and tear or discoloration aren’t covered, KoKoMo’s customer service consistently earns high marks for responsiveness and genuine care—keeping your outdoor kitchen running smoothly, season after season.
For those investing in a premium outdoor kitchen, gas grill, or stainless steel setup, KoKoMo’s blend of quality craftsmanship, clear warranty coverage, and dependable support makes them a standout choice.
Common Complaints and How KoKoMo Grills Addresses Them
“overall happy with the product” but “not happy about…customer service... The refrigerator door was…delivered two (2) days later… but without the stucco repair kit or the grill.”
Read full review on Yelp“2 stars… We were told our project would be finished in 2 months but after no communication in 5 weeks and finding our tile was no longer available, the pictures showed they had barely started working on it. Now we’re told the project is currently on hold and if we had to do over again, we would not have been utilizing Kokomo because we expect good communication and transparency… not getting any of that is why I would not do so again.”
Read full review on Yelp“I love my BBQ but the initial delivery date was pushed out a whole month longer than what I was quoted. Their delivery company has poor customer service — I received no calls about delays, and my bar stools were on backorder without notice. Great product, but the customer service is terrible when it comes to their delivery company.”
Read full review on YelpNo grill brand can claim perfection, not even KoKoMo, with its renowned Arizona-made craftsmanship and glowing reviews. Every outdoor cook knows that honest feedback and genuine complaints shape better grills and customer experiences.Â
Through countless kokomo grills reviews and direct customer feedback, a few themes have surfaced, ranging from performance quirks to customer service challenges. The difference with KoKoMo is how they actually confront these issues head-on, turning complaints into meaningful solutions.Â
Let’s dig into exactly how their team responds, with special attention to the kind of support, performance improvements, and warranty protection buyers demand from a premium outdoor grill brand.
Customer Service and Solutions in Action
If you’ve ever had trouble with a gas grill—uneven burners, ignition issues, or worn grill accessories—you know how vital dependable support is.Â
KoKoMo Grills delivers both premium stainless steel performance and fast, hands-on customer care for every outdoor kitchen setup.
From troubleshooting ignition to resolving shipping or warranty concerns, KoKoMo’s team responds quickly and clearly. Their service goes beyond repairs—turning feedback into upgrades that enhance long-term grill performance and reliability.
For BBQ enthusiasts building a dream backyard island, KoKoMo Grills backs each product with genuine craftsmanship, responsive service, and a premium warranty that keeps your outdoor kitchen cooking season after season.
Final Thoughts: Is KoKoMo Grills the Right Fit for Your Outdoor Cooking Needs?
After exploring the craftsmanship, performance, and reviews of Kokomo Grills, it’s clear these gas grills are made for serious outdoor chefs.Â
Built from heavy-gauge stainless steel, KoKoMo delivers durability, consistency, and a premium feel that transforms any outdoor kitchen into a pro-level cooking space.
Whether you’re searing on side burners, adding a new kitchen island, or upgrading your backyard setup, KoKoMo offers reliable ignition, responsive customer service, and a clear warranty that backs every grill.Â
Their honest feedback loop—reflected in real customer reviews—shows a company that values support as much as performance.
For anyone seeking premium grills with lasting quality and true value, KoKoMo Grills delivers where it counts: solid construction, dependable heat, and the confidence to create incredible meals season after season.
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Matthew Jackson
At the heart of our business is Matthew Jackson, the founder and owner of BBQ Kitchen Pros. With an impressive 20 years in design, construction, and implementation of outdoor kitchen spaces, Matthew brings a wealth of knowledge, skill, and a deep-seated passion to the table. It's not just about selling products; it's about crafting a lifestyle. Outdoor cooking isn't just our business; it's our way of life, ingrained in every recommendation we make and every product we offer.