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Kokomo Grills 32 Inch 4 Burner Freestanding Gas Grill
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Kokomo Grills 32 Inch 4 Burner Freestanding Gas Grill

SKU KO-BAK4BG+KO-BAK4BG-C-NG
Save 29%
Original Price $2,959.00
Current Price $2,101.00
+ Free Shipping
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Kokomo Grills 32 Inch 4 Burner Freestanding Gas Grill 


Key Features:

  • 60,000 BTUs High-Performance Burners: Grill at high heat while maintaining consistent temperatures across your cooking surface.
  • Powerful Infrared Back Burner: Hits 1,000°F in 30 seconds for quick, perfect rotisserie chicken right at home.
  • Spacious Grilling Surface: 740 sq. inches, accommodating up to 25 burgers or multiple BBQ dishes at once.
  • 304 Stainless Steel Construction: Durable, rust-resistant build, designed to withstand the elements and grilling heat.
  • Dual-Walled Grill Hood: Ensures temperature consistency and prevents heat distortion in any weather.
  • Ceramic Briquette System: Provides even heat distribution, prevents flare-ups, and protects burners from grease.
  • Full-Size Grease Tray: Stainless steel drip tray for easy cleaning and reduced mess.
  • Heavy-Duty 8mm Commercial Grade Grill Grates: Non-stick surface for perfect sear marks and maximum grilling space.
  • Stainless Steel Warming Rack: Stretches across the grill for warming food and toasting buns.
  • Analog Temperature Gauge: Hood-mounted for precise, accurate temperature control.
  • Sure-Light Ignition System: Individual, reliable burner starts every time for safe, easy grilling.
  • Fully Functional Grill Cart: 304 stainless steel, with dual side shelves, 32-inch double doors, propane holder, and heavy-duty caster wheels.

Kokomo Grill 4 Burner Grill w/ Cart | Mobility Made Effortless 

Ready to conquer the world of outdoor cooking? Meet the Kokomo Grills 32 Inch 4 Burner Freestanding Gas Grill, the ultimate titan of grilling toughness and performance. With four high-performance burners cranking out a combined 60,000 BTUs, you’ll enjoy consistent heat across every inch of the grill. Whether you're searing steaks or cooking a perfect rack of ribs, this grill keeps the temperature even and the results flawless.

But the real star? 12,000 BTU infrared back burner. Need high heat fast? How about reaching 1,000°F in just 30 seconds? You can kiss those store-bought rotisserie chickens goodbye because now, you’re cooking them to juicy perfection in your backyard. If you're a fan of versatility, this back burner is your go-to for a variety of meats.

Speaking of space, this grill doesn’t just provide; it delivers with a whopping 920 square inches of grilling surface (including a warming rack). Cook up to 25 burgers at once or slow-cook your BBQ masterpiece while keeping sides toasty on the 180 sq. in. warming rack. It’s perfect for big backyard parties, where everyone’s plate is full, and no one’s waiting.

Durability? You bet. The commercial-grade 304 stainless steel construction ensures this grill is built to handle anything the weather throws at it. And with the dual-walled stainless steel grill hood, heat distortion is a thing of the past. Consistent temps mean your food cooks evenly every time—like wrapping your feast in a cozy blanket of perfect heat.

Now, let’s talk about that ceramic briquette system. It’s your grill’s secret weapon for distributing heat evenly across the surface, ensuring your food is cooked perfectly while protecting your burners from grease. No flare-ups, no uneven cooking—just precision grilling, every time.

Kokomo didn’t just build a grill—they built a beast. The 304-stainless steel cart comes with two stainless steel side shelves for prep and plating space, plus a 32” double access door below for all your grilling accessories. Inside, there’s a gas tank holder that keeps your tank secure while you move your grill with ease. And safety? Kokomo’s got you covered with gas ventilation louvers on both sides and the back to prevent gas buildup.

Cleaning up is as easy as grilling, thanks to the full-length stainless steel grease tray. Just slide it out, clean it up, and you’re ready for the next BBQ. And with the Sure-Light Ignition System, starting your grill is a breeze every time, thanks to its reliable, independent burner starts. If you're grilling at night, the built-in lights illuminate your BBQ kingdom, making after-dark grilling a joy.

Top it all off with a hood-mounted analog temperature gauge for precise heat control, and you’re ready to master your grilling game. Why settle for anything less? The Kokomo Grills 32 Inch Freestanding Gas Grill is ready to elevate your BBQ experience. Time to fire it up!


Manufacturer Information

Click here for the Owner's Manual

Click here for Cut Out Dimensions

Click here for Warranty Information


Warranty Information

Kokomo Grills proudly offers a robust Lifetime Limited Warranty, demonstrating their unwavering commitment to quality and customer satisfaction. This warranty encompasses the grill housing and hood, ensuring protection against manufacturing defects and poor workmanship for the lifetime of the grill. Understanding the importance of reliability in grilling, Kokomo Grills extends a 10-Year Limited Warranty on the burners and grates, vital components for an optimal grilling experience. Additionally, all other parts of the grill are covered under a 2-Year Warranty, offering peace of mind and security for the user. For those who enjoy enhancing their grilling experience with various accessories, Kokomo Grills provides a 30-Day Warranty on all grill accessories, ensuring they meet the high standards of the brand. This comprehensive warranty framework underlines Kokomo Grills' dedication to delivering not just superior grilling products, but also enduring customer trust and satisfaction.


Kokomo Grills 32-Inch 4 Burner Grill w/ Cart

Model  KO-BAK4BG-PRO+KO-BAK4BG-C
Overall Width 55"
Overall Depth 26"
Overall Height  46"
Cooking Grid Dimensions 30 1/2" x 18 1/4"
Fuel Type Natural Gas or Propane
Cooking Area Surface 740 Sq. Inches
Warming Rack 180 Sq. Inches
Flame Tamer Searing Briquette System
Rotisserie Kit  Optional
Burner Count 4 Stainless Pipe Burners
BTUs Per Burner 12,000 BTUs
BTUs Total 60,000 BTUs
Infrared Back Burner Included
Infrared Back Burner BTUs 15,000 BTUs

Gas Accessories

All Grills are Shipped for Propane & contain a Natural Gas Conversion Kit

Gas Hose Included
Primary Ignition Sure Light Ignition
Secondary Ignition Flash Tube
Grill Cart Material 304 Stainless Steel
Number of Grill Cart Shelves 2
Grill Cart Wheels 4 Caster Locking Wheels
Propane Tank Holder Included
Warranty Lifetime

Kokomo Grills Overview


Kokomo Grills Propane To Natural Gas


Kokomo Grills Griddle Insert


Kokomo Grills Rotisserie Kit


Kokomo Grills Sear Burner


Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Kokomo Grills Comparison

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Blaze LTE 32 Inch 4-Burner Freestanding Gas Grill With Ceramic Flame Tamers Blaze LTE 32 Inch 4-Burner Freestandi...
Class

Economy

Premium

Premium

Exterior Material

304 Stainless Steel

304 Stainless Steel

304 Stainless Steel

Configuration

Built-In / Freestanding

Built-In / Freestanding

Built-In / Freestanding

Fuel Type

Propane / Natural Gas

Propane / Natural Gas

Propane / Natural Gas

Total BTUs

60,000

72,000

56,000

# of Burners

4

4

4

Burner Type

Stainless Steel Pipe Burners

Cast Stainless Steel Linear Burners

Cast Stainless Steel Linear Burners

Rotisserie Backburner

No

Yes

Yes

Ignition Type

Sure Light Ignition

Sure Light Ignition

Flame Thrower Ignition

Grill Grate Type

Stainless Steel Round Cooking Grates

Stainless Steel Round Cooking Grates

Patented Triangle Shaped Searing Rods

Flame Tamers

Ceramic Briquettes

Ceramic Briquettes

Stainless Steel Flame Tamers

Burger Count

25

25

18

Cooking Area Dimensions

30 1/2" x 18 1/4"

30 1/2" x 18 1/4"

29 1/2" X 18"

Total Cooking Area

940 Sq. Inches

940 Sq. Inches

715 Sq. Inches

Main Cooking Area

740 Sq. Inches

740 Sq. Inches

531 Sq. Inches

Warming Rack Area

200 Sq. Inches

200 Sq. Inches

184 Sq. Inches

Grill Lights

No

Exterior / Interior

Exterior / Interior

Interior Lighting

--

Dual Halogen Lights

Dual Halogen Lights

Exterior Lighting

--

Red LED Control Panel Lighting

Red LED Control Panel Lighting

Spring Assisted Hood

No

No

No

View product View product View product

Learn More About Us

Owner-Operated, Built with Passion, Driven by Expertise.

Shop Kokomo Grills

Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Kokomo Grills 32 Inch 4 Burner Freestanding Gas Grill 


Key Features:

  • 60,000 BTUs High-Performance Burners: Grill at high heat while maintaining consistent temperatures across your cooking surface.
  • Powerful Infrared Back Burner: Hits 1,000°F in 30 seconds for quick, perfect rotisserie chicken right at home.
  • Spacious Grilling Surface: 740 sq. inches, accommodating up to 25 burgers or multiple BBQ dishes at once.
  • 304 Stainless Steel Construction: Durable, rust-resistant build, designed to withstand the elements and grilling heat.
  • Dual-Walled Grill Hood: Ensures temperature consistency and prevents heat distortion in any weather.
  • Ceramic Briquette System: Provides even heat distribution, prevents flare-ups, and protects burners from grease.
  • Full-Size Grease Tray: Stainless steel drip tray for easy cleaning and reduced mess.
  • Heavy-Duty 8mm Commercial Grade Grill Grates: Non-stick surface for perfect sear marks and maximum grilling space.
  • Stainless Steel Warming Rack: Stretches across the grill for warming food and toasting buns.
  • Analog Temperature Gauge: Hood-mounted for precise, accurate temperature control.
  • Sure-Light Ignition System: Individual, reliable burner starts every time for safe, easy grilling.
  • Fully Functional Grill Cart: 304 stainless steel, with dual side shelves, 32-inch double doors, propane holder, and heavy-duty caster wheels.

Kokomo Grill 4 Burner Grill w/ Cart | Mobility Made Effortless 

Ready to conquer the world of outdoor cooking? Meet the Kokomo Grills 32 Inch 4 Burner Freestanding Gas Grill, the ultimate titan of grilling toughness and performance. With four high-performance burners cranking out a combined 60,000 BTUs, you’ll enjoy consistent heat across every inch of the grill. Whether you're searing steaks or cooking a perfect rack of ribs, this grill keeps the temperature even and the results flawless.

But the real star? 12,000 BTU infrared back burner. Need high heat fast? How about reaching 1,000°F in just 30 seconds? You can kiss those store-bought rotisserie chickens goodbye because now, you’re cooking them to juicy perfection in your backyard. If you're a fan of versatility, this back burner is your go-to for a variety of meats.

Speaking of space, this grill doesn’t just provide; it delivers with a whopping 920 square inches of grilling surface (including a warming rack). Cook up to 25 burgers at once or slow-cook your BBQ masterpiece while keeping sides toasty on the 180 sq. in. warming rack. It’s perfect for big backyard parties, where everyone’s plate is full, and no one’s waiting.

Durability? You bet. The commercial-grade 304 stainless steel construction ensures this grill is built to handle anything the weather throws at it. And with the dual-walled stainless steel grill hood, heat distortion is a thing of the past. Consistent temps mean your food cooks evenly every time—like wrapping your feast in a cozy blanket of perfect heat.

Now, let’s talk about that ceramic briquette system. It’s your grill’s secret weapon for distributing heat evenly across the surface, ensuring your food is cooked perfectly while protecting your burners from grease. No flare-ups, no uneven cooking—just precision grilling, every time.

Kokomo didn’t just build a grill—they built a beast. The 304-stainless steel cart comes with two stainless steel side shelves for prep and plating space, plus a 32” double access door below for all your grilling accessories. Inside, there’s a gas tank holder that keeps your tank secure while you move your grill with ease. And safety? Kokomo’s got you covered with gas ventilation louvers on both sides and the back to prevent gas buildup.

Cleaning up is as easy as grilling, thanks to the full-length stainless steel grease tray. Just slide it out, clean it up, and you’re ready for the next BBQ. And with the Sure-Light Ignition System, starting your grill is a breeze every time, thanks to its reliable, independent burner starts. If you're grilling at night, the built-in lights illuminate your BBQ kingdom, making after-dark grilling a joy.

Top it all off with a hood-mounted analog temperature gauge for precise heat control, and you’re ready to master your grilling game. Why settle for anything less? The Kokomo Grills 32 Inch Freestanding Gas Grill is ready to elevate your BBQ experience. Time to fire it up!


Manufacturer Information

Click here for the Owner's Manual

Click here for Cut Out Dimensions

Click here for Warranty Information


Warranty Information

Kokomo Grills proudly offers a robust Lifetime Limited Warranty, demonstrating their unwavering commitment to quality and customer satisfaction. This warranty encompasses the grill housing and hood, ensuring protection against manufacturing defects and poor workmanship for the lifetime of the grill. Understanding the importance of reliability in grilling, Kokomo Grills extends a 10-Year Limited Warranty on the burners and grates, vital components for an optimal grilling experience. Additionally, all other parts of the grill are covered under a 2-Year Warranty, offering peace of mind and security for the user. For those who enjoy enhancing their grilling experience with various accessories, Kokomo Grills provides a 30-Day Warranty on all grill accessories, ensuring they meet the high standards of the brand. This comprehensive warranty framework underlines Kokomo Grills' dedication to delivering not just superior grilling products, but also enduring customer trust and satisfaction.

Specs & Dimensions


Kokomo Grills 32-Inch 4 Burner Grill w/ Cart

Model  KO-BAK4BG-PRO+KO-BAK4BG-C
Overall Width 55"
Overall Depth 26"
Overall Height  46"
Cooking Grid Dimensions 30 1/2" x 18 1/4"
Fuel Type Natural Gas or Propane
Cooking Area Surface 740 Sq. Inches
Warming Rack 180 Sq. Inches
Flame Tamer Searing Briquette System
Rotisserie Kit  Optional
Burner Count 4 Stainless Pipe Burners
BTUs Per Burner 12,000 BTUs
BTUs Total 60,000 BTUs
Infrared Back Burner Included
Infrared Back Burner BTUs 15,000 BTUs

Gas Accessories

All Grills are Shipped for Propane & contain a Natural Gas Conversion Kit

Gas Hose Included
Primary Ignition Sure Light Ignition
Secondary Ignition Flash Tube
Grill Cart Material 304 Stainless Steel
Number of Grill Cart Shelves 2
Grill Cart Wheels 4 Caster Locking Wheels
Propane Tank Holder Included
Warranty Lifetime
Product Videos

Kokomo Grills Overview


Kokomo Grills Propane To Natural Gas


Kokomo Grills Griddle Insert


Kokomo Grills Rotisserie Kit


Kokomo Grills Sear Burner


Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.