Kokomo Grills Professional 32 Inch 4 Burner Portable Grill - KO-BAK4BG-PRO+KO-BAK4BG-C
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We Will Match Any Competitor’s Price
Leaves our warehouse in 1-3 business days.
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Kokomo Grills Professional 32 Inch 4 Burner Portable Grill
Key Features:
- High-Performance Burners: 72,000 BTUs combined allowing you to cook at high temperatures and maintain a consistent even cooking temp across your grilling surface.
- Powerful Infrared Back Burner: Reach 1,000°F in a swift 30 seconds for your perfect rotisserie chicken right in your backyard.
- Enormous Grilling Surface: 740 square inches for unlimited BBQ dishes or up to 18 burgers at once for large family and friends parties.
- 304 Stainless Steel Construction: Crafted from durable 304 Stainless Steel long-lasting BBQ grilling against the outdoor elements and grilling heat.
- Dual-Walled Grill Hood Durability: Ultimate durability against heat distortion and keeping consistent grilling temperatures under your hood in any weather condition.
- 4 Separate Heat Zones: Cook diverse dishes simultaneously with 4 individual heat zones. Grill chicken, steak, burners, and veggies at once!
- Ceramic Briquette System: Even heat distribution and flare-up prevention.
- Full Size Grease Tray: Full-size stainless steel drip tray for effortless grease cleaning.
- Heavy-Duty Commercial Grade Grill Grates: Commercial-grade grill grates with non-coated cooking grids for even heat distribution across your grill surface for even grilling.
- Stainless Steel Warming Rack: Stretching across the grill for warming your BBQ and toasting your buns.
- Analog Temperature Gauge: Analog hood-mounted gauge for accurate temperature monitoring.
- Built-In Halogen Lights: Built-in dual lights to illuminate your grilling space at night.
- SureLight Reliable Ignition: SureLight Ignition with backup flash tube lighting system reliable grill starts every time.
- Red LED Gas Knob Controls: Red LED lights on the control knobs for a professional look in your outdoor kitchen.
- Kokomo Grills Cart: Combining storage, durability, and mobility. Features spacious storage, sturdy 304 stainless steel build, and easy-to-move locking caster wheels.
Ready to Grill Like a Pro on 32 Inches of Perfection?
Looking for the titan of toughness and luxury in grilling? Introducing the Kokomo Grills Professional 32 Inch 4 Burner Portable Grill. Featuring Four (4) High-Performance Pipe Burners Burners are truly the heart of this grill. Boasting a combined 87,000 BTUs (15,000 BTUs per burner + 12,000 BTU Infrared Backburner BTUs), they ensure that every inch of your grill receives even and powerful heating. It's like having a professional-grade kitchen right in your backyard. Cook the perfect seared steak at high heat or grill low and slow with even heat distribution ensuring your brisket cooks evenly.
Industry Leading Infrared Burner Power
Now, imagine needing a quick high heat for that perfect rotisserie chicken. The Powerful 12,000 BTU Infrared Back Burner isn’t just a burner, it's a revolution. Hitting 1,000°F in just 30 seconds means your food gets that perfect sear without the long wait. Speed and efficiency are its game. No more going to the supermarket and wondering how old the rotisserie chicken is. Cook a fresh juicy rotisserie chicken right in your backyard. Cook a variety of meats with your infrared back burner and upgrade with the Kokomo Heavy-Duty Rotisserie Kit for roasting multiple meats at once.
Enormous Grilling Surface | 18 Burgers At Once!
Space is a luxury, and the expansive grilling surface provides it in abundance. With a whopping 920 square inches of grilling surface (including a warming rack), whether it's a family dinner or a backyard bash, everyone's culinary desires are catered for. This enormous grilling surface is capable of cooking multiple dishes at once or up to 18 burgers at once. Feed your friends, family, and even neighbors. It’s not just a grill; it’s an invitation to a feast. Above your enormous main grilling surface is a stainless steel warming rack that stretches across your entire grilling area for additional space while you grill a BBQ feast.
Titan of Toughness | 304 Grade Stainless Steel
In the world of grills, durability is king. The durable construction from the Commercial Grade 304 Stainless Steel means this grill isn’t just built to cook; it's built to last. From top to bottom, this grill is constructed of stainless for ultimate protection against the elements. Whether it's the summer sun or winter chills, this grill stands tall, ready to deliver. With Dual-Walled Stainless Steel Grill Hood, the battle against fluctuating temperatures is a thing of the past. It ensures that the heat stays consistent, making sure your dishes are cooked evenly and perfectly. It's like having a cozy blanket wrapped around your food. The dual-walled construction also helps to keep your grill in pristine condition with the prevention of heat distortion.
Even Heat Distribution Technology | 4 Heat Zone Separators
The Even Cooking Grill Grates are a chef's delight. These Commercial-Grade Non-Coated Grill Grates, ensure every piece of food gets the same love and even heat distribution. Say goodbye to unevenly cooked food. Variety is the spice of life, and the Kokomo Grills Professional 32 Inch 4 Burner Portable Grill comes equipped with Four (4) Separate Heat Zones for ultimate grilling versatility at once. Four individual zones mean that your meats and veggies get personalized heat treatment. It’s like having multiple kitchens working in harmony. The Ceramic Briquette System is the unsung hero, ensuring even heat distribution across your entire grilling surface. the traditional Ceramic Briquette System acts as a guardian that stands vigilant, preventing grease flare-ups, and ensuring your food cooks evenly and safely.
Safety Features
BBQs are fun, but the clean-up? Not so much. Enter the Easy Clean-Up feature with its full-size stainless steel drip tray. Located right below your gas control panel, simply pull your grease tray draw out when finished grilling and clean easily to prevent grease flare-ups. It makes sure that the aftermath is as enjoyable as the BBQ itself. With the reliable ignition System, starting up your grill is a breeze. The Five Independent SureLight Ignition System is a reliable ignition mechanism designed for consistent and effortless start-ups every time. It works by independently igniting each burner, ensuring optimal performance and enhanced safety, making your grilling experience smooth and worry-free. It's safe and consistent, and with a backup Flash Tube Lighting System, it's reliable beyond measure. Ever tried grilling at night and struggled? The night grilling made easy feature lights up your culinary world. With bright Built-in Dual Halogen Lights, night-time grilling becomes a delightful experience.
Additional Luxury Grilling Features
In cooking, precision is key. The precision temperature monitoring with its Analog Hood-Mounted Gauge means you’re always in control. Located right on your grill hood, preheat your oven to the exact temperature you need and keep it consistent through your grilling with ease. No more second-guessing; just perfect cooking every time. Adding a touch of elegance, the Sleek Controls with Red LED lights Gas Control Knobs aren’t just functional; they are a statement. A reminder that you’re not just grilling; you’re creating art.
Kokomo Grills Professional 4 Burner 32 Inch Stainless Steel Cart
The Kokomo Grills Professional 4 Burner 32 Inch Stainless Steel Cart stands out as a testament to superior grilling design and functionality. Constructed from commercial grade 304 stainless steel, this grill boasts exceptional weather resistance and corrosion endurance, ensuring its longevity and aesthetic appeal. Adding to its practicality are the durable dual-fixed stainless steel side shelves on each side, which significantly expand the grilling area, providing ample space for preparation and tools. Beneath the powerful 32-inch, 4-Burner Gas Grill are large double access doors, offering convenient storage for both your propane tank and additional BBQ accessories. Mobility is a breeze with the heavy-duty locking caster wheels, allowing for easy relocation of the grill in your backyard. Once positioned, the wheel locks can be engaged to securely anchor the grill in place, preventing any movement during use. An essential safety feature is the built-in vents on the grill, designed to prevent gas buildup and ensure a safe grilling experience. This combination of robust construction, enhanced functionality, and safety features makes the Kokomo Grills Professional 5 Burner 40-inch Stainless Steel Cart a premium choice for any barbecue enthusiast.
Manufacturer Information
Click here for the Owner Manual
Click here for Cut Out Dimensions
Click here for Warranty Information
Warranty Information
Kokomo Grills proudly offers a robust Lifetime Limited Warranty, demonstrating their unwavering commitment to quality and customer satisfaction. This warranty encompasses the grill housing and hood, ensuring protection against manufacturing defects and poor workmanship for the lifetime of the grill. Understanding the importance of reliability in grilling, Kokomo Grills extends a 10-Year Limited Warranty on the burners and grates, vital components for an optimal grilling experience. Additionally, all other parts of the grill are covered under a 2-Year Warranty, offering peace of mind and security for the user. For those who enjoy enhancing their grilling experience with various accessories, Kokomo Grills provides a 30-Day Warranty on all grill accessories, ensuring they meet the high standards of the brand. This comprehensive warranty framework underlines Kokomo Grills' dedication to delivering not just superior grilling products, but also enduring customer trust and satisfaction.
Kokomo Grills Learning Center
Order now with free shipping!
Kokomo Grills Professional 32 Inch 4 Burner Built in Gas Grill |
|
---|---|
Model | KO-BAK4BG-PRO-LP/NG |
Width | 32.5" |
Depth | 27" |
Height | 55 1/4" |
Cooking Grid Dimensions | 30 1/2" x 18 1/4" |
Fuel Type | Natural Gas or Propane |
Burner Material | Stainless Steel |
Burner Count | 4 Pipe Burners |
BTUs Per Burner | 12,000 BTUs |
BTUs Total | 72,000 BTUs |
Cooking Area Total Surface | 740 Sq Inches (Warming Rack Included) |
Warming Rack | Included |
Flame Tamers | Searing Briquette System |
Gas Information |
All Grills are Shipped for Propane & Contains Natural Gas Conversion Kit |
Primary Ignition | Sure Light Ignition |
Secondary Ignition | Flash Tube |
Warming Rack | Included |
Infrared Backburner | Included |
Infrared Backburner BTUs | 12,000 BTUs |
Rotisserie Kit | Optional |
Warranty |
|
This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.
Shipping & Delivery Details
Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
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- Product Reviews
- Site Reviews
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Kokomo Grills Professional 32 Inch 4 Burner Portable Grill
Key Features:
- High-Performance Burners: 72,000 BTUs combined allowing you to cook at high temperatures and maintain a consistent even cooking temp across your grilling surface.
- Powerful Infrared Back Burner: Reach 1,000°F in a swift 30 seconds for your perfect rotisserie chicken right in your backyard.
- Enormous Grilling Surface: 740 square inches for unlimited BBQ dishes or up to 18 burgers at once for large family and friends parties.
- 304 Stainless Steel Construction: Crafted from durable 304 Stainless Steel long-lasting BBQ grilling against the outdoor elements and grilling heat.
- Dual-Walled Grill Hood Durability: Ultimate durability against heat distortion and keeping consistent grilling temperatures under your hood in any weather condition.
- 4 Separate Heat Zones: Cook diverse dishes simultaneously with 4 individual heat zones. Grill chicken, steak, burners, and veggies at once!
- Ceramic Briquette System: Even heat distribution and flare-up prevention.
- Full Size Grease Tray: Full-size stainless steel drip tray for effortless grease cleaning.
- Heavy-Duty Commercial Grade Grill Grates: Commercial-grade grill grates with non-coated cooking grids for even heat distribution across your grill surface for even grilling.
- Stainless Steel Warming Rack: Stretching across the grill for warming your BBQ and toasting your buns.
- Analog Temperature Gauge: Analog hood-mounted gauge for accurate temperature monitoring.
- Built-In Halogen Lights: Built-in dual lights to illuminate your grilling space at night.
- SureLight Reliable Ignition: SureLight Ignition with backup flash tube lighting system reliable grill starts every time.
- Red LED Gas Knob Controls: Red LED lights on the control knobs for a professional look in your outdoor kitchen.
- Kokomo Grills Cart: Combining storage, durability, and mobility. Features spacious storage, sturdy 304 stainless steel build, and easy-to-move locking caster wheels.
Ready to Grill Like a Pro on 32 Inches of Perfection?
Looking for the titan of toughness and luxury in grilling? Introducing the Kokomo Grills Professional 32 Inch 4 Burner Portable Grill. Featuring Four (4) High-Performance Pipe Burners Burners are truly the heart of this grill. Boasting a combined 87,000 BTUs (15,000 BTUs per burner + 12,000 BTU Infrared Backburner BTUs), they ensure that every inch of your grill receives even and powerful heating. It's like having a professional-grade kitchen right in your backyard. Cook the perfect seared steak at high heat or grill low and slow with even heat distribution ensuring your brisket cooks evenly.
Industry Leading Infrared Burner Power
Now, imagine needing a quick high heat for that perfect rotisserie chicken. The Powerful 12,000 BTU Infrared Back Burner isn’t just a burner, it's a revolution. Hitting 1,000°F in just 30 seconds means your food gets that perfect sear without the long wait. Speed and efficiency are its game. No more going to the supermarket and wondering how old the rotisserie chicken is. Cook a fresh juicy rotisserie chicken right in your backyard. Cook a variety of meats with your infrared back burner and upgrade with the Kokomo Heavy-Duty Rotisserie Kit for roasting multiple meats at once.
Enormous Grilling Surface | 18 Burgers At Once!
Space is a luxury, and the expansive grilling surface provides it in abundance. With a whopping 920 square inches of grilling surface (including a warming rack), whether it's a family dinner or a backyard bash, everyone's culinary desires are catered for. This enormous grilling surface is capable of cooking multiple dishes at once or up to 18 burgers at once. Feed your friends, family, and even neighbors. It’s not just a grill; it’s an invitation to a feast. Above your enormous main grilling surface is a stainless steel warming rack that stretches across your entire grilling area for additional space while you grill a BBQ feast.
Titan of Toughness | 304 Grade Stainless Steel
In the world of grills, durability is king. The durable construction from the Commercial Grade 304 Stainless Steel means this grill isn’t just built to cook; it's built to last. From top to bottom, this grill is constructed of stainless for ultimate protection against the elements. Whether it's the summer sun or winter chills, this grill stands tall, ready to deliver. With Dual-Walled Stainless Steel Grill Hood, the battle against fluctuating temperatures is a thing of the past. It ensures that the heat stays consistent, making sure your dishes are cooked evenly and perfectly. It's like having a cozy blanket wrapped around your food. The dual-walled construction also helps to keep your grill in pristine condition with the prevention of heat distortion.
Even Heat Distribution Technology | 4 Heat Zone Separators
The Even Cooking Grill Grates are a chef's delight. These Commercial-Grade Non-Coated Grill Grates, ensure every piece of food gets the same love and even heat distribution. Say goodbye to unevenly cooked food. Variety is the spice of life, and the Kokomo Grills Professional 32 Inch 4 Burner Portable Grill comes equipped with Four (4) Separate Heat Zones for ultimate grilling versatility at once. Four individual zones mean that your meats and veggies get personalized heat treatment. It’s like having multiple kitchens working in harmony. The Ceramic Briquette System is the unsung hero, ensuring even heat distribution across your entire grilling surface. the traditional Ceramic Briquette System acts as a guardian that stands vigilant, preventing grease flare-ups, and ensuring your food cooks evenly and safely.
Safety Features
BBQs are fun, but the clean-up? Not so much. Enter the Easy Clean-Up feature with its full-size stainless steel drip tray. Located right below your gas control panel, simply pull your grease tray draw out when finished grilling and clean easily to prevent grease flare-ups. It makes sure that the aftermath is as enjoyable as the BBQ itself. With the reliable ignition System, starting up your grill is a breeze. The Five Independent SureLight Ignition System is a reliable ignition mechanism designed for consistent and effortless start-ups every time. It works by independently igniting each burner, ensuring optimal performance and enhanced safety, making your grilling experience smooth and worry-free. It's safe and consistent, and with a backup Flash Tube Lighting System, it's reliable beyond measure. Ever tried grilling at night and struggled? The night grilling made easy feature lights up your culinary world. With bright Built-in Dual Halogen Lights, night-time grilling becomes a delightful experience.
Additional Luxury Grilling Features
In cooking, precision is key. The precision temperature monitoring with its Analog Hood-Mounted Gauge means you’re always in control. Located right on your grill hood, preheat your oven to the exact temperature you need and keep it consistent through your grilling with ease. No more second-guessing; just perfect cooking every time. Adding a touch of elegance, the Sleek Controls with Red LED lights Gas Control Knobs aren’t just functional; they are a statement. A reminder that you’re not just grilling; you’re creating art.
Kokomo Grills Professional 4 Burner 32 Inch Stainless Steel Cart
The Kokomo Grills Professional 4 Burner 32 Inch Stainless Steel Cart stands out as a testament to superior grilling design and functionality. Constructed from commercial grade 304 stainless steel, this grill boasts exceptional weather resistance and corrosion endurance, ensuring its longevity and aesthetic appeal. Adding to its practicality are the durable dual-fixed stainless steel side shelves on each side, which significantly expand the grilling area, providing ample space for preparation and tools. Beneath the powerful 32-inch, 4-Burner Gas Grill are large double access doors, offering convenient storage for both your propane tank and additional BBQ accessories. Mobility is a breeze with the heavy-duty locking caster wheels, allowing for easy relocation of the grill in your backyard. Once positioned, the wheel locks can be engaged to securely anchor the grill in place, preventing any movement during use. An essential safety feature is the built-in vents on the grill, designed to prevent gas buildup and ensure a safe grilling experience. This combination of robust construction, enhanced functionality, and safety features makes the Kokomo Grills Professional 5 Burner 40-inch Stainless Steel Cart a premium choice for any barbecue enthusiast.
Manufacturer Information
Click here for the Owner Manual
Click here for Cut Out Dimensions
Click here for Warranty Information
Warranty Information
Kokomo Grills proudly offers a robust Lifetime Limited Warranty, demonstrating their unwavering commitment to quality and customer satisfaction. This warranty encompasses the grill housing and hood, ensuring protection against manufacturing defects and poor workmanship for the lifetime of the grill. Understanding the importance of reliability in grilling, Kokomo Grills extends a 10-Year Limited Warranty on the burners and grates, vital components for an optimal grilling experience. Additionally, all other parts of the grill are covered under a 2-Year Warranty, offering peace of mind and security for the user. For those who enjoy enhancing their grilling experience with various accessories, Kokomo Grills provides a 30-Day Warranty on all grill accessories, ensuring they meet the high standards of the brand. This comprehensive warranty framework underlines Kokomo Grills' dedication to delivering not just superior grilling products, but also enduring customer trust and satisfaction.
Kokomo Grills Learning Center
Order now with free shipping!
Kokomo Grills Professional 32 Inch 4 Burner Built in Gas Grill |
|
---|---|
Model | KO-BAK4BG-PRO-LP/NG |
Width | 32.5" |
Depth | 27" |
Height | 55 1/4" |
Cooking Grid Dimensions | 30 1/2" x 18 1/4" |
Fuel Type | Natural Gas or Propane |
Burner Material | Stainless Steel |
Burner Count | 4 Pipe Burners |
BTUs Per Burner | 12,000 BTUs |
BTUs Total | 72,000 BTUs |
Cooking Area Total Surface | 740 Sq Inches (Warming Rack Included) |
Warming Rack | Included |
Flame Tamers | Searing Briquette System |
Gas Information |
All Grills are Shipped for Propane & Contains Natural Gas Conversion Kit |
Primary Ignition | Sure Light Ignition |
Secondary Ignition | Flash Tube |
Warming Rack | Included |
Infrared Backburner | Included |
Infrared Backburner BTUs | 12,000 BTUs |
Rotisserie Kit | Optional |
Warranty |
|
This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.
Shipping & Delivery Details
Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.