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Kokomo Grills Elite 32 Inch 4 Burner Built in Gas Grill
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Kokomo Grills Elite 32 Inch 4 Burner Built in Gas Grill

SKU KO-ELITE-4BG-NG
Save 29%
Original Price $2,822.00
Current Price $1,999.00
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Kokomo 32" Elite Built-In Gas Grill (4 Burner)


Key Features:

  • New Squared-Off Polished Hood Design: Dual-wall seamless hood retains its color and shine, with a bold squared design that makes a dominant statement in any outdoor kitchen.
  • Fully 304 Stainless Steel Construction: Crafted entirely from 304 stainless steel for exceptional corrosion resistance, durability, and a sleek, professional look.
  • Commercial-Grade Hex Cooking Grids: Heavy-duty stainless steel hexagonal shaped grates provide superior heat control and are easy to clean—includes full-size warming rack.
  • Stainless Steel Flame Tamer System: Provides even heat distribution, resists breakdown, and minimizes flare-ups for consistently great results.
  • Four Cast Stainless Steel Burners: Each burner delivers 15,000 BTUs of grilling power, totaling 60,000 BTUs across the cooking surface.
  • SureLight Ignition System: Reliable blow-torch style ignition system with a dedicated igniter on every knob, plus flash tube backup lighting.
  • 740 Sq. In. Cooking Area: Spacious cooking surface to accommodate a variety of foods at once—perfect for entertaining.
  • Full-Size Stainless Steel Drip Tray: Easy-clean pull-out tray spans the width of the grill, catching grease and debris.
  • Hood-Mounted Temperature Gauge: Built-in analog temperature gauge ensures precision cooking and monitoring.
  • Built-In Ready With Flanged Trim: 1" polished flange hides cutout edges for a clean drop-in appearance.
  • Available in LP & NG: Choose between Liquid Propane or Natural Gas configurations.
  • Lifetime Warranty: Industry-leading protection covering all key components for life.

Kokomo 32" Elite Grill | Bold Design Meets Elite Performance

If you're serious about grilling—this is your grill. The Kokomo 32" Elite Built-In Gas Grill combines professional-grade durability with a modern, squared-off design. Built completely from 304 stainless steel inside and out, this grill can withstand the harshest elements while delivering top-tier performance. The dual-wall polished hood retains its brilliant finish for years to come, making your outdoor kitchen look brand new season after season.

With four cast stainless steel burners generating a total of 60,000 BTUs, you can sear, slow-cook, and grill with full control. Each burner is individually ignited with Kokomo’s powerful SureLight Ignition System, and backed by flash tube lighting for added reliability. Beneath the cooking grates, stainless steel flame tamers distribute heat evenly while reducing flare-ups, so your food gets consistent, delicious results every time.

A generous 740 square inches of cooking space means there’s room for multiple dishes at once—great for large gatherings or weekend BBQs. On top are newly designed hexagonal cooking grates giving you ultimate heat retention, reducing food falling through, and giving you a versatile cooking surface to grill anything from delicate fish to searing steaks. 

Designed for both built-in and cart-mounted configurations, the Elite Grill features a 1-inch flange that provides a flush, clean drop-in installation. The full-size drip tray ensures grease collection is fast and easy, while the hood-mounted analog gauge gives you precise temperature feedback at a glance.

Whether you're using natural gas or propane, the Kokomo Elite 32” Grill adapts to your outdoor cooking needs. And with a lifetime warranty covering key components, it's an investment you’ll enjoy for years.


Manufacturer Information

Click here for the Owner's Manual

Click here for Cut Out Dimensions

Click here for Warranty Information


Warranty Information

Kokomo Grills backs the Elite Series with an industry-leading Lifetime Limited Warranty—a testament to its quality craftsmanship. The warranty includes lifetime coverage on the grill housing, hood, burners, and grates against manufacturing defects and workmanship. Other grill components are backed by a 2-year warranty, and accessories come with a 30-day guarantee. Whether you're a weekend warrior or a BBQ pro, you can grill with confidence knowing Kokomo’s got you covered.

Kokomo 32" Elite Built-In Gas Grill

Model KO-ELITE-4BG
Configuration Built-In / Cart-Ready
Fuel Type Liquid Propane or Natural Gas
Width 32 1/2"
Depth 24 3/8"
Height 18 1/2"
Weight 115 lbs
Cut Out Width 30 7/8"
Cut Out Depth 21 1/4"
Cut Out Height 8 5/8"
Cooking Surface 740 Sq. Inches
BTUs Per Burner 15,000 BTUs
Total BTUs 60,000 BTUs
Burner Material Cast Stainless Steel
Ignition SureLight Ignition + Flash Tube
Flame Tamers Ceramic Briquette System
Temperature Gauge Hood Mounted Analog
Drip Tray Full-Size Stainless Steel
Backburner Not Included
Rotisserie Kit Optional
Sear Burner Optional (12,000 BTU)
Griddle Insert Optional
Warranty
  • Lifetime on housing, hood, burners, and grates
  • 2 years on all other grill components
  • 30 days on accessories

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Class

Economy

Premium

Premium

Economy

Exterior Material

304 Stainless Steel

304 Stainless Steel

304 Stainless Steel

443 Stainless Steel

Configuration

Built-In / Freestanding

Built-In / Freestanding

Built-In / Freestanding

Built-In / Freestanding

Fuel Type

Propane / Natural Gas

Propane / Natural Gas

Propane / Natural Gas

Propane / Natural Gas

Total BTUs

60,000

72,000

56,000

60,000

# of Burners

4

4

4

4

Burner Type

Stainless Steel Pipe Burners

Cast Stainless Steel Linear Burners

Cast Stainless Steel Linear Burners

Cast Stainless Steel Linear Burners

Rotisserie Backburner

No

Yes

Yes

No

Ignition Type

Sure Light Ignition

Sure Light Ignition

Flame Thrower Ignition

Electric Ignition

Grill Grate Type

Stainless Steel Round Cooking Grates

Stainless Steel Round Cooking Grates

Patented Triangle Shaped Searing Rods

Stainless Steel Round Cooking Grates

Flame Tamers

Ceramic Briquettes

Ceramic Briquettes

Stainless Steel Flame Tamers

Stainless Steel Round Cooking Grates

Burger Count

25

25

18

24

Cooking Area Dimensions

30 1/2" x 18 1/4"

30 1/2" x 18 1/4"

29 1/2" X 18"

30" X 19 1/2"

Total Cooking Area

940 Sq. Inches

940 Sq. Inches

715 Sq. Inches

800 Sq. Inches

Main Cooking Area

740 Sq. Inches

740 Sq. Inches

531 Sq. Inches

585 Sq. Inches

Warming Rack Area

200 Sq. Inches

200 Sq. Inches

184 Sq. Inches

215 Sq. Inches

Grill Lights

No

Exterior / Interior

Exterior / Interior

No

Interior Lighting

--

Dual Halogen Lights

Dual Halogen Lights

--

Exterior Lighting

--

Red LED Control Panel Lighting

Red LED Control Panel Lighting

--

Spring Assisted Hood

No

No

No

No

Cutout Width

30 7/8"

30 7/8"

30 5/8"

30 7/8"

Cutout Depth

21 1/4"

21 1/4"

21 1/4"

22"

Cutout Height

8 5/8"

8 5/8"

8 1/2"

9 1/4"

View product View product View product View product

Learn More About Us

Owner-Operated, Built with Passion, Driven by Expertise.

Shop Kokomo Grills

Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Kokomo 32" Elite Built-In Gas Grill (4 Burner)


Key Features:

  • New Squared-Off Polished Hood Design: Dual-wall seamless hood retains its color and shine, with a bold squared design that makes a dominant statement in any outdoor kitchen.
  • Fully 304 Stainless Steel Construction: Crafted entirely from 304 stainless steel for exceptional corrosion resistance, durability, and a sleek, professional look.
  • Commercial-Grade Hex Cooking Grids: Heavy-duty stainless steel hexagonal shaped grates provide superior heat control and are easy to clean—includes full-size warming rack.
  • Stainless Steel Flame Tamer System: Provides even heat distribution, resists breakdown, and minimizes flare-ups for consistently great results.
  • Four Cast Stainless Steel Burners: Each burner delivers 15,000 BTUs of grilling power, totaling 60,000 BTUs across the cooking surface.
  • SureLight Ignition System: Reliable blow-torch style ignition system with a dedicated igniter on every knob, plus flash tube backup lighting.
  • 740 Sq. In. Cooking Area: Spacious cooking surface to accommodate a variety of foods at once—perfect for entertaining.
  • Full-Size Stainless Steel Drip Tray: Easy-clean pull-out tray spans the width of the grill, catching grease and debris.
  • Hood-Mounted Temperature Gauge: Built-in analog temperature gauge ensures precision cooking and monitoring.
  • Built-In Ready With Flanged Trim: 1" polished flange hides cutout edges for a clean drop-in appearance.
  • Available in LP & NG: Choose between Liquid Propane or Natural Gas configurations.
  • Lifetime Warranty: Industry-leading protection covering all key components for life.

Kokomo 32" Elite Grill | Bold Design Meets Elite Performance

If you're serious about grilling—this is your grill. The Kokomo 32" Elite Built-In Gas Grill combines professional-grade durability with a modern, squared-off design. Built completely from 304 stainless steel inside and out, this grill can withstand the harshest elements while delivering top-tier performance. The dual-wall polished hood retains its brilliant finish for years to come, making your outdoor kitchen look brand new season after season.

With four cast stainless steel burners generating a total of 60,000 BTUs, you can sear, slow-cook, and grill with full control. Each burner is individually ignited with Kokomo’s powerful SureLight Ignition System, and backed by flash tube lighting for added reliability. Beneath the cooking grates, stainless steel flame tamers distribute heat evenly while reducing flare-ups, so your food gets consistent, delicious results every time.

A generous 740 square inches of cooking space means there’s room for multiple dishes at once—great for large gatherings or weekend BBQs. On top are newly designed hexagonal cooking grates giving you ultimate heat retention, reducing food falling through, and giving you a versatile cooking surface to grill anything from delicate fish to searing steaks. 

Designed for both built-in and cart-mounted configurations, the Elite Grill features a 1-inch flange that provides a flush, clean drop-in installation. The full-size drip tray ensures grease collection is fast and easy, while the hood-mounted analog gauge gives you precise temperature feedback at a glance.

Whether you're using natural gas or propane, the Kokomo Elite 32” Grill adapts to your outdoor cooking needs. And with a lifetime warranty covering key components, it's an investment you’ll enjoy for years.


Manufacturer Information

Click here for the Owner's Manual

Click here for Cut Out Dimensions

Click here for Warranty Information


Warranty Information

Kokomo Grills backs the Elite Series with an industry-leading Lifetime Limited Warranty—a testament to its quality craftsmanship. The warranty includes lifetime coverage on the grill housing, hood, burners, and grates against manufacturing defects and workmanship. Other grill components are backed by a 2-year warranty, and accessories come with a 30-day guarantee. Whether you're a weekend warrior or a BBQ pro, you can grill with confidence knowing Kokomo’s got you covered.

Specs & Dimensions

Kokomo 32" Elite Built-In Gas Grill

Model KO-ELITE-4BG
Configuration Built-In / Cart-Ready
Fuel Type Liquid Propane or Natural Gas
Width 32 1/2"
Depth 24 3/8"
Height 18 1/2"
Weight 115 lbs
Cut Out Width 30 7/8"
Cut Out Depth 21 1/4"
Cut Out Height 8 5/8"
Cooking Surface 740 Sq. Inches
BTUs Per Burner 15,000 BTUs
Total BTUs 60,000 BTUs
Burner Material Cast Stainless Steel
Ignition SureLight Ignition + Flash Tube
Flame Tamers Ceramic Briquette System
Temperature Gauge Hood Mounted Analog
Drip Tray Full-Size Stainless Steel
Backburner Not Included
Rotisserie Kit Optional
Sear Burner Optional (12,000 BTU)
Griddle Insert Optional
Warranty
  • Lifetime on housing, hood, burners, and grates
  • 2 years on all other grill components
  • 30 days on accessories
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.