Turbo Teppanyaki 32-Inch Built-In Gas Griddle - TEPPA32
- Description
- Shipping & Delivery
- Easy Returns
Turbo 32" Built-In Teppanyaki Gas Griddle
The Turbo Teppanyaki brings the Japanese flat-top to the outdoor kitchen: an 8mm-thick stainless steel griddle plate over two 20,000 BTU U-shape burners, built into double-walled 304 stainless with a fitted stainless lid included. Pancakes and eggs at breakfast, smash burgers and fajitas at dinner — the foods a grate can’t cook are exactly what this surface is for.
8mm Commercial-Thick PlateHeavy steel holds steady heat — no warping, no cold spots when food hits U-Shape Burner CoverageTwo 20,000 BTU cast stainless burners snake heat under the whole plate Breakfast to Fajitas442 sq. in. of flat-top for eggs, bacon, fish, veggies, and smash burgers Stainless Lid IncludedFitted cover keeps the plate clean and protected between cooks Double-Walled 304 Steel20-gauge twin walls built to live in the island year-round Lifetime Burner WarrantyBurners, plate & stainless parts covered for lifeWhy This Griddle
- Cook what the grill can’t — eggs, pancakes, rice, delicate fish, and diced veggies would fall through any grate; on 442 square inches of flat steel they’re easy, and smash burgers get the full-contact crust a grate can’t deliver.
- Even heat corner to corner — the two 20,000 BTU burners are U-shaped, routing flame under the whole plate instead of leaving hot stripes over straight burner tubes.
- Thick plate, steady temperature — 8mm of stainless holds its heat when a pile of cold food lands, so the sizzle doesn’t stall.
- Matches the rest of your Turbo island — same LED-lit knobs, red gas-indicator lights, and 304 stainless finish as the Turbo grill line.
- The trade-offs, stated plainly. A flat-top needs a thin film of oil and a quick scrape after cooks — that’s griddle life. Plan one 110V transformer outlet in the island for the lighting. Two knobs give you two heat zones, not five.
Turbo 32-Inch Teppanyaki Griddle Features & Details
The cooking surface is an 8mm-thick stainless steel plate — commercial-griddle territory — heated by two 20,000 BTU U-shape cast stainless burners that distribute flame under the full 442 square inches. Set one side high for searing and the other low for holding, and the thick plate evens everything out in between. The body is double-walled 20-gauge 304 stainless steel, the same construction as the Turbo charcoal grill, built for permanent outdoor installation.
The control panel carries the Turbo family signatures: LED-lit knobs and red gas-indicator lights that show at a glance when a burner is flowing gas. The fitted stainless steel lid is included — drop it over the plate between cooks and the griddle disappears into a clean stainless deck. Installation takes a 9½" H x 30½" W x 20" D cutout with one 110V transformer outlet; the matching TEPCOV32BI cover (361479) adds weather protection, and the universal Turbo cart (368497) with side shelves converts it to freestanding.
| Specifications | |
|---|---|
| Width | 32" class — 32½" overall |
| Configuration | Built-in (universal cart 368497 available separately) |
| Fuel Type | Natural Gas or Liquid Propane — select above |
| Burners | (2) 20,000 BTU U-shape cast stainless steel |
| Total Output | 40,000 BTU |
| Griddle Plate | 8mm-thick stainless steel |
| Total Cooking Area | 442 sq. in. |
| Construction | Double-walled 20-gauge 304 stainless steel |
| Lid | Fitted stainless steel lid — included |
| Controls | LED-lit knobs with red gas-indicator lights |
| Cutout Dimensions | 9½" H x 30½" W x 20" D |
| Overall Dimensions | 10¼" H x 32½" W x 24" D |
| 110V Outlets Needed | Rotisserie: no; Transformer: 1 |
| Matching Built-In Cover | TEPCOV32BI (361479) |
| Distributor Model / SKU | NG: TEPPA32NG (324506) · LP: TEPPA32LP (324505) |
Manufacturer Documentation
Warranty Coverage Details
- Stainless-Steel Burners: Limited lifetime coverage.
- Cooking Grids / Grates: Limited lifetime coverage.
- Other Stainless-Steel Parts: Limited lifetime coverage.
- Ignition, Valves, and Extras: Generally covered for 1 year (varies by specific part and model).
Questions on fit, fuel type, or lead time? Call BBQ Kitchen Pros at 888-678-3530.
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
