Sunstone Series 28 Inch Single Zone 304 Stainless Steel Charcoal Grill
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- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Sunstone 28-Inch Charcoal Grill
Key Features
- Dual Fuel Charcoal/Wood Tray System: Effortlessly switch between charcoal and wood, or combine them for smoky, flavorful perfection. It's the best of both worlds for your BBQ favorites!
- Smoker/Steamer Box Included: Elevate your BBQ game with richer, juicier flavors. Infuse your meat for tenderness that rivals any smoker.
- Height Adjustable Charcoal Tray: Maximize your grilling precision. Adjust for direct, high-heat searing or lower it for indirect, slow-cooked masterpieces.
- Pull-Out Fuel Tray System: Refill and clean your grill without the hassle. Keep grilling, uninterrupted.
- Precision Temperature Ventilation: Achieve precise temperature control with vents on both the pull-out drawer and grill hood. Perfect for mastering any dish.
- 14-Gauge 304 Stainless Steel Build: Built to endure the elements, high heat, and every grilling season with unbeatable durability.
- Safety Locks on Drawers: Grill confidently with added safety for families—peace of mind for your outdoor kitchen.
- Made in the USA: Proudly designed and crafted in Texas for top-tier quality and innovation.
- Lifetime Warranty: Grill without worry, knowing you're backed for life.
- Rotisserie Kit Sold Separately: Expand your grilling possibilities with a versatile rotisserie kit (optional).
Sunstone Charcoal Grill |Â Fuel Flexibility Meets Performance
Get ready to revolutionize your outdoor cooking with the Sunstone Series 28" Charcoal/Wood Burning Grill. This compact dual fuel charcoal grill is designed to be the ultimate tool for charcoal and wood-fired grilling for those who want the best of both worlds in one sleek, compact unit. Designed to take up less space without sacrificing versatility than competitors. This charcoal grill packs a punch with its 28-inch size and gives you 674 square inches of cooking space for multiple BBQ masterpieces at once or for feeding larger parties.Â
Why choose between charcoal or wood when you can have both? The Sunstone Series 28" makes switching fuels a breeze with its easy-access dual-fuel system. Designed with a lower, height-adjustable upper fuel tray allowing you to cook both wood and charcoal simultaneously or individually for your custom flavor profile. Whether you're grilling a quick weeknight dinner or slow-cooking a rack of ribs for a weekend BBQ, the transition between charcoal and wood fuels is seamless. Equipped with a front-loading removable pull-out drawer, not only makes reloading effortless, but it also comes with a convenient lower ash tray, making sure cleanup is quick—no more lingering ash and clean grilling.
The height-adjustable top fuel tray is a game-changer for grilling enthusiasts who love experimenting with flavors, offering the perfect balance of direct and indirect grilling versatility. With the manual hand-crank conveniently located at the front, you can easily control the charcoal tray’s height. Bring it as close as 2 inches to the cooking grate for intense, high-heat searing, or lower it down to 8 inches for gentle, indirect, slow-cooking. Whether you're getting that flawless sear on a ribeye or slow-smoking BBQ ribs with mesquite wood, this adaptable design ensures you have complete control over your heat, preventing overcooking delicate foods like fish while achieving that signature steakhouse sear.
For the serious grill master, the smoker/steamer box takes your culinary game to the next level. Located right at the front of your fuel tray, easily throw in water to keep your brisket tender and juicy or add wood chips and watch your dish soak in layers of flavor, creating meals that will leave your guests talking long after dinner. Whether you’re smoking brisket for a party or adding subtle flavors to vegetables, the smoker box gives you endless possibilities for flavor infusion.
Let’s not forget the commercial grade 304 stainless steel construction. This grill isn’t just about performance—it’s built to withstand anything Mother Nature throws your way. Its 14-gauge stainless steel drawer system is designed for easy maintenance and is able to withstand high heat with ease. In addition, its double-walled grill hood gives you ultimate insulation that allows your grilling heat to remain consistent, even when grilling in cooler weather. The double-walled design in addition prevents discoloration and keeps your grill clean and pristine as the centerpiece of your outdoor kitchen. Rain or shine, the Sunstone Charcoal Grill will be your trusty companion, perfect for any occasion. Whether you're throwing a last-minute cookout or tackling a full-fledged feast, this compact yet durable powerhouse has your back, handling the heat so you can focus on the fun.
Engineered and designed in the USA, the Sunstone 28" Charcoal/Wood Burning Grill is a testament to American craftsmanship. Every detail, from the precise ventilation control to the heavy-duty steel drawer, has been expertly crafted to offer unmatched quality and performance. Plus, with a limited lifetime warranty, you can grill confidently, knowing you’re backed by a brand that stands behind its product. So, whether you’re a weekend warrior or a daily griller, the Sunstone Series 28" is ready to help you create unforgettable culinary masterpieces with style and ease.
Manufacturer Information
Click here for the Owner's Manual
Click here Sunstone 28-Inch Charcoal Grill Spec Sheet
Click here for the Warranty Guide
Warranty
Sunstone warrants its Stainless Rod Cooking Grids and Stainless Steel Housings (including liners, frames, ovens, and barbecue faces) for the lifetime of the original owner against factory defects. For all other grill components—such as handles, thermometers, hand cranks, lift assemblies, and other moving parts—a one (1) year warranty from the original purchase date applies. This warranty covers defects in materials and workmanship, but does not include labor costs. Please refer to the manufacturer's manual for complete warranty details.
Sunstone 28 Inch Charcoal Grill |
|
|---|---|
| Model | SUNCHDZ28 |
| Configuration | Built-In |
| Exterior Material | 304 Stainless Steel |
| Width | 29" |
| Depth | 27.13" |
| Height | 28.25" |
| Weight | 142 lbs. |
| Cut Out Depth | 22" |
| Cut Out Height | 12 3/4" |
| Cut Out Width | 27 1/2" |
| Main Grilling Area Surface | 624 Sq. Inches |
| Warming Rack Area | 150 Sq. Inches |
| Total Grilling Area | 774 Sq. Inches |
| Exterior Material | 304 Stainless Steel |
| Cooking Grate Material | Stainless Steel |
| Grill Lights | None |
| Spring Hood | No |
| Smoker/Steamer Box | Included |
| Thermometer | Analog |
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Shipping Cost: We take care of all return logistics, and all shipping costs are deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
