New Castle 62-Inch Grill Island with 32-Inch Summerset Grill
No Hidden Costs: No Sales Tax (except NY)!
20 Years Experience: Deal Directly With the Owner!
We Will Match Any Competitor’s Price
Leaves our warehouse in 1-3 business days.
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
New Castle 5 Ft Grill Island with 32-Inch Summerset Grill
Key Features
- Weather-Resilient Construction: Aluminum Anodized with Outdoor Rated Powder Coating guarantees lightweight, rust-resistant durability.
- Ample Storage Access: Dual 30" x 20" doors beneath the grill offer secure propane or accessory storage.
-
Customizable Storage Options:
- Opt for a 15" pull-out trash drawer, streamlining waste management in your grill area.
- Alternatively, select a door-drawer combo for superior organization. A 15" drawer keeps BBQ tools at hand, and a side door offers more storage room.
- Flexible Grilling Choices: Pick between the esteemed 32-inch Summerset Sizzler or the advanced 32-inch Summerset Sizzler Pro.
- Soft-Close System: Gentle closing and opening for both doors and drawers, extending their lifespan and ensuring smooth operation.
- Adaptable Stability: With leg levelers, ensure your grill island stands firm, irrespective of patio or backyard unevenness.
- Expansive Countertop: A large, weather-resistant aluminum countertop offers extended space for prep, plating, or beverages.
- Hassle-Free Set-Up: Arrives fully assembled. Unbox, ignite and dive into delightful grilling sessions.
The Ultimate Grilling Island: New Castle 62-Inch with Summerset Grill
Elevate your outdoor culinary experience with the New Castle 62-inch Grill Island, brilliantly paired with a Summerset Grill. Crafted with anodized aluminum and a powder-coated finish, this grill island promises resilience against harsh weather while maintaining its pristine appearance. Beneath the grill, 30" double access doors cater to your storage needs. Whether you’re storing propane, grilling tools, or other essentials, everything finds its place. With customizable storage options, including a 15" trash drawer or a combination of a 15" single access door and a 15"single drawer above your door, organization is a breeze.
Choose your preferred grilling powerhouse, either the 32-inch Summerset Sizzler or its advanced counterpart, the 32-inch Summerset Sizzler Pro. Both promise to deliver impeccable BBQ results, every time. The inclusion of soft-close systems ensures longevity and graceful operation of both doors and drawers. Regardless of your patio or backyard's layout, leg levelers ensure your grill island remains stable and stationary on any backyard or patio surface. Functionality blends with aesthetics as the expansive aluminum countertop provides ample space for preparations, plating, or beverage setups. This durable surface is designed to withstand outdoor elements and outdoor cooking usage, ensuring it remains as functional as it is beautiful. Perhaps the cherry on top? The New Castle Grill Island arrives fully assembled. Just unbox, ignite your Summerset Grill, and immerse yourself in the ultimate BBQ experience. This isn't just a grill island; it's a statement of lifestyle and luxury in outdoor cooking.
Choose Your Grill Option
Summerset Sizzler 32 Inch 4 Burner Built-In Gas Grill w/ Rear Infrared Burner
- 48,000 BTUs & 4 Stainless Steel Tube Burners: Evenly distributed heat for perfection from searing to slow cooking.
- 702.8 Sq In BBQ Grilling Surface: Spacious for up to 24 burgers, catering to big parties.
- Durable Stainless Steel Construction: Ensures resilience against outdoor elements.
- Double-Walled Grill Hood: Retains heat effectively and prevents heat discoloration.
- 15,000 BTU Ceramic Rear Burner: For succulent slow roasts and backyard rotisseries.
- Heavy-Duty Grill Grates: 8mm steel ensures longevity and even cooking.
- Even-Heat Briquette System: Uniform heat distribution with added flavor from the briquettes.
- Flame Thrower Ignition: Safe and dependable start-up.
- Flash Tube Ignition Backup: A reliable backup ignition method.
- Built-In 3-inch Analog Thermometer: For precision temperature monitoring.
Equipped with high-performance burners that distribute 12,000 BTUs each, you'll achieve perfect searing temperatures or can opt for low and slow cooking. This grill's stellar design caters to all culinary styles, ensuring consistency and perfection in every dish.
Quality and durability meet in the Sizzler's 304 stainless steel construction. Built to combat the whims of outdoor weather, this grill promises longevity. Its double-walled hood maintains consistent temperatures, preventing discoloration and allowing precise heat management. Accompanied by a 3-inch analog thermometer, you're guaranteed perfectly grilled outcomes every time.
Expand your culinary horizons with a grilling surface of 702.8 sq. in. Whether it's 24 burgers, a rack of ribs, or veggies for a crowd, this grill accommodates. The additional 163 square inch warming rack is ideal for toasting and melting, ensuring every dish is served perfectly. The 8mm grill grates promise even cooking and perfect sear marks, ready for any grilling challenge. The even-heat ceramic briquette system uplifts every dish's flavor profile. Ensuring consistent heat across the grilling surface, these briquettes enhance food flavors by releasing aromatic smoke, transforming every meal into a smoky delight. With the Flame Thrower ignition, you're assured a safe and prompt start. The Flash Tube Ignition offers a fail-safe backup, ensuring that your grilling sessions proceed without a hitch.
Versatility shines with the 15,000 BTU ceramic rear burner. Whether you're in the mood for slow-roasted delicacies or a rotisserie chicken, this burner's design ensures even cooking and sealed-in flavors. Indulge in restaurant-quality meals, redefining
Summerset Sizzler Pro 32 Inch 4 Burner Built-In Gas Grill w. Infrared Burner
- 48,000 BTUs & 4 Stainless Steel Tube Burners: Experience powerful and even heat distribution.
- 702.8 Sq. In. Grilling Surface: Cook up to 24 burgers simultaneously.
- Durable 304 Stainless Steel Construction: Built for resilience against outdoor elements.
- Double-Walled Grill Hood: Optimal temperature retention without heat discoloration.
- 15,000 BTU Ceramic Rear Burner: Perfect for slow roasting and rotisserie dishes.
- Even-Heat Briquette System: Consistent heat and added smoky flavor.
- Built-In Halogen Lights: Grill safely even after the sun goes down.
- Flame Thrower Ignition with Backup: Reliable and safe ignition every time.
- Large 3-inch Analog Thermometer: Precise temperature monitoring.
- Blue LED Lights on Gas Control Knobs: Sleek nighttime grilling style.
The Summerset Sizzler Pro 32 Inch 4 Burner Built-In Gas Grill is a powerhouse. With its 48,000 BTUs distributed across 4 high-performance Stainless Steel Tube Burners, you get an even and consistent heat, perfect for searing or slow cooking. The vast 702.8 sq. in. grilling surface ensures you're ready for any party, big or small. Crafted with 304 Stainless Steel, this grill is designed to combat the challenges of the outdoors, be it scorching sun or pouring rain. The double-walled grill hood not only prevents heat discoloration but also aids in maintaining the grill’s temperature. The built-in 3-inch analog thermometer ensures you always have an accurate read on your cooking temperature.
The Even-Heat Ceramic Briquette System guarantees even heat distribution while adding a delightful smoky flavor to your dishes. This system amplifies the taste while ensuring your meals are cooked evenly. No more fumbling in the dark. The built-in Halogen lights ensure you can grill at any time of the day. The Flame Thrower ignition system ensures a quick start, while the backup system offers peace of mind. And as you grill, the blue LED lights on the gas control knobs add a touch of elegance to your outdoor cooking experience. The 15,000 BTU ceramic Rear Burner is not just a feature; it's a game-changer. Whether you're in the mood for slow-roasted dishes or a perfectly cooked rotisserie chicken, this burner ensures restaurant-quality results every time.
Summerset Warranty
Summerset gas grills offer a lifetime warranty against manufacturing and workmanship defects for construction, cooking grates, burners, burner covers, valves, heat zone separators, ceramic briquette systems, and temperature gauges. Electrical components and all other parts are covered for three (3) years. Labor is not included. To validate the warranty, submit the registration form online within 30 days of purchase.
New Castle Grill Island Warranty
New Castle Grill Island by NDL features a three (3) year limited lifetime warranty on their products.
Manufacturers Information
Click here for the Summerset Sizzler 32 Inch 4 BurnerGas Grill Owner Manual
Click here for the Summerset Sizzler Pro 32 Inch 4 Burner Grill Owner Manual
Click here for Summerset Warranty Information
Click here for Summerset Cut-Out Dimensions
Click here for About Summerset
Order your grill island now with free shipping!
New Castle 62-Inch Grill Island with 32-Inch Summerset Grill |
|
---|---|
Model |
New Castle by NDL |
Countertop Width | 62" |
Depth | 30" |
Height | 36.5" |
Countertop Thickness | 4" |
Grill Island Base Material | Heavy-Gauged Aluminum |
Countertop Material | Heavy-Gauged Aluminum |
Exterior Paint Type | Outdoor Rated Powder Coated Finishes |
Grill Island Base Color | Silver Mist |
Countertop Color | Aluminum Concrete |
Outdoor Kitchen Shape | I-Shaped |
Grill Options |
|
Grill Fuel Type | Natural Gas or Propane |
Grill Total BTUs |
|
Grill Number of Burners | 4 Burners |
Grill Width |
|
Grill Depth |
|
Grill Height |
|
Grill Total Grilling Area |
|
Grill Main Grilling Area |
|
Grill Secondary Grilling Area |
|
Grill Burger Count |
|
Grill Ignition Type |
|
Grill Ceramic Backburner |
|
Grill CeramicBackburner BTUs |
|
Rotisserie Kit | Available (Both Grills) |
Double Access Door Dimensions | 30" (w) x 20" (h) |
Trash Pull-Out Drawer Dimensions | 15" (w) x 26" (h) |
Door/Drawer Combo Cabinet Dimenions |
|
Self Closing Doors & Drawers | Included |
Stainless Steel Lined Drawers | Included |
Door & Drawer Handle Material | Stainless Steel |
Leg Levelers | Included |
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
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- Product Reviews
- Site Reviews
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
New Castle 5 Ft Grill Island with 32-Inch Summerset Grill
Key Features
- Weather-Resilient Construction: Aluminum Anodized with Outdoor Rated Powder Coating guarantees lightweight, rust-resistant durability.
- Ample Storage Access: Dual 30" x 20" doors beneath the grill offer secure propane or accessory storage.
-
Customizable Storage Options:
- Opt for a 15" pull-out trash drawer, streamlining waste management in your grill area.
- Alternatively, select a door-drawer combo for superior organization. A 15" drawer keeps BBQ tools at hand, and a side door offers more storage room.
- Flexible Grilling Choices: Pick between the esteemed 32-inch Summerset Sizzler or the advanced 32-inch Summerset Sizzler Pro.
- Soft-Close System: Gentle closing and opening for both doors and drawers, extending their lifespan and ensuring smooth operation.
- Adaptable Stability: With leg levelers, ensure your grill island stands firm, irrespective of patio or backyard unevenness.
- Expansive Countertop: A large, weather-resistant aluminum countertop offers extended space for prep, plating, or beverages.
- Hassle-Free Set-Up: Arrives fully assembled. Unbox, ignite and dive into delightful grilling sessions.
The Ultimate Grilling Island: New Castle 62-Inch with Summerset Grill
Elevate your outdoor culinary experience with the New Castle 62-inch Grill Island, brilliantly paired with a Summerset Grill. Crafted with anodized aluminum and a powder-coated finish, this grill island promises resilience against harsh weather while maintaining its pristine appearance. Beneath the grill, 30" double access doors cater to your storage needs. Whether you’re storing propane, grilling tools, or other essentials, everything finds its place. With customizable storage options, including a 15" trash drawer or a combination of a 15" single access door and a 15"single drawer above your door, organization is a breeze.
Choose your preferred grilling powerhouse, either the 32-inch Summerset Sizzler or its advanced counterpart, the 32-inch Summerset Sizzler Pro. Both promise to deliver impeccable BBQ results, every time. The inclusion of soft-close systems ensures longevity and graceful operation of both doors and drawers. Regardless of your patio or backyard's layout, leg levelers ensure your grill island remains stable and stationary on any backyard or patio surface. Functionality blends with aesthetics as the expansive aluminum countertop provides ample space for preparations, plating, or beverage setups. This durable surface is designed to withstand outdoor elements and outdoor cooking usage, ensuring it remains as functional as it is beautiful. Perhaps the cherry on top? The New Castle Grill Island arrives fully assembled. Just unbox, ignite your Summerset Grill, and immerse yourself in the ultimate BBQ experience. This isn't just a grill island; it's a statement of lifestyle and luxury in outdoor cooking.
Choose Your Grill Option
Summerset Sizzler 32 Inch 4 Burner Built-In Gas Grill w/ Rear Infrared Burner
- 48,000 BTUs & 4 Stainless Steel Tube Burners: Evenly distributed heat for perfection from searing to slow cooking.
- 702.8 Sq In BBQ Grilling Surface: Spacious for up to 24 burgers, catering to big parties.
- Durable Stainless Steel Construction: Ensures resilience against outdoor elements.
- Double-Walled Grill Hood: Retains heat effectively and prevents heat discoloration.
- 15,000 BTU Ceramic Rear Burner: For succulent slow roasts and backyard rotisseries.
- Heavy-Duty Grill Grates: 8mm steel ensures longevity and even cooking.
- Even-Heat Briquette System: Uniform heat distribution with added flavor from the briquettes.
- Flame Thrower Ignition: Safe and dependable start-up.
- Flash Tube Ignition Backup: A reliable backup ignition method.
- Built-In 3-inch Analog Thermometer: For precision temperature monitoring.
Equipped with high-performance burners that distribute 12,000 BTUs each, you'll achieve perfect searing temperatures or can opt for low and slow cooking. This grill's stellar design caters to all culinary styles, ensuring consistency and perfection in every dish.
Quality and durability meet in the Sizzler's 304 stainless steel construction. Built to combat the whims of outdoor weather, this grill promises longevity. Its double-walled hood maintains consistent temperatures, preventing discoloration and allowing precise heat management. Accompanied by a 3-inch analog thermometer, you're guaranteed perfectly grilled outcomes every time.
Expand your culinary horizons with a grilling surface of 702.8 sq. in. Whether it's 24 burgers, a rack of ribs, or veggies for a crowd, this grill accommodates. The additional 163 square inch warming rack is ideal for toasting and melting, ensuring every dish is served perfectly. The 8mm grill grates promise even cooking and perfect sear marks, ready for any grilling challenge. The even-heat ceramic briquette system uplifts every dish's flavor profile. Ensuring consistent heat across the grilling surface, these briquettes enhance food flavors by releasing aromatic smoke, transforming every meal into a smoky delight. With the Flame Thrower ignition, you're assured a safe and prompt start. The Flash Tube Ignition offers a fail-safe backup, ensuring that your grilling sessions proceed without a hitch.
Versatility shines with the 15,000 BTU ceramic rear burner. Whether you're in the mood for slow-roasted delicacies or a rotisserie chicken, this burner's design ensures even cooking and sealed-in flavors. Indulge in restaurant-quality meals, redefining
Summerset Sizzler Pro 32 Inch 4 Burner Built-In Gas Grill w. Infrared Burner
- 48,000 BTUs & 4 Stainless Steel Tube Burners: Experience powerful and even heat distribution.
- 702.8 Sq. In. Grilling Surface: Cook up to 24 burgers simultaneously.
- Durable 304 Stainless Steel Construction: Built for resilience against outdoor elements.
- Double-Walled Grill Hood: Optimal temperature retention without heat discoloration.
- 15,000 BTU Ceramic Rear Burner: Perfect for slow roasting and rotisserie dishes.
- Even-Heat Briquette System: Consistent heat and added smoky flavor.
- Built-In Halogen Lights: Grill safely even after the sun goes down.
- Flame Thrower Ignition with Backup: Reliable and safe ignition every time.
- Large 3-inch Analog Thermometer: Precise temperature monitoring.
- Blue LED Lights on Gas Control Knobs: Sleek nighttime grilling style.
The Summerset Sizzler Pro 32 Inch 4 Burner Built-In Gas Grill is a powerhouse. With its 48,000 BTUs distributed across 4 high-performance Stainless Steel Tube Burners, you get an even and consistent heat, perfect for searing or slow cooking. The vast 702.8 sq. in. grilling surface ensures you're ready for any party, big or small. Crafted with 304 Stainless Steel, this grill is designed to combat the challenges of the outdoors, be it scorching sun or pouring rain. The double-walled grill hood not only prevents heat discoloration but also aids in maintaining the grill’s temperature. The built-in 3-inch analog thermometer ensures you always have an accurate read on your cooking temperature.
The Even-Heat Ceramic Briquette System guarantees even heat distribution while adding a delightful smoky flavor to your dishes. This system amplifies the taste while ensuring your meals are cooked evenly. No more fumbling in the dark. The built-in Halogen lights ensure you can grill at any time of the day. The Flame Thrower ignition system ensures a quick start, while the backup system offers peace of mind. And as you grill, the blue LED lights on the gas control knobs add a touch of elegance to your outdoor cooking experience. The 15,000 BTU ceramic Rear Burner is not just a feature; it's a game-changer. Whether you're in the mood for slow-roasted dishes or a perfectly cooked rotisserie chicken, this burner ensures restaurant-quality results every time.
Summerset Warranty
Summerset gas grills offer a lifetime warranty against manufacturing and workmanship defects for construction, cooking grates, burners, burner covers, valves, heat zone separators, ceramic briquette systems, and temperature gauges. Electrical components and all other parts are covered for three (3) years. Labor is not included. To validate the warranty, submit the registration form online within 30 days of purchase.
New Castle Grill Island Warranty
New Castle Grill Island by NDL features a three (3) year limited lifetime warranty on their products.
Manufacturers Information
Click here for the Summerset Sizzler 32 Inch 4 BurnerGas Grill Owner Manual
Click here for the Summerset Sizzler Pro 32 Inch 4 Burner Grill Owner Manual
Click here for Summerset Warranty Information
Click here for Summerset Cut-Out Dimensions
Click here for About Summerset
Order your grill island now with free shipping!
New Castle 62-Inch Grill Island with 32-Inch Summerset Grill |
|
---|---|
Model |
New Castle by NDL |
Countertop Width | 62" |
Depth | 30" |
Height | 36.5" |
Countertop Thickness | 4" |
Grill Island Base Material | Heavy-Gauged Aluminum |
Countertop Material | Heavy-Gauged Aluminum |
Exterior Paint Type | Outdoor Rated Powder Coated Finishes |
Grill Island Base Color | Silver Mist |
Countertop Color | Aluminum Concrete |
Outdoor Kitchen Shape | I-Shaped |
Grill Options |
|
Grill Fuel Type | Natural Gas or Propane |
Grill Total BTUs |
|
Grill Number of Burners | 4 Burners |
Grill Width |
|
Grill Depth |
|
Grill Height |
|
Grill Total Grilling Area |
|
Grill Main Grilling Area |
|
Grill Secondary Grilling Area |
|
Grill Burger Count |
|
Grill Ignition Type |
|
Grill Ceramic Backburner |
|
Grill CeramicBackburner BTUs |
|
Rotisserie Kit | Available (Both Grills) |
Double Access Door Dimensions | 30" (w) x 20" (h) |
Trash Pull-Out Drawer Dimensions | 15" (w) x 26" (h) |
Door/Drawer Combo Cabinet Dimenions |
|
Self Closing Doors & Drawers | Included |
Stainless Steel Lined Drawers | Included |
Door & Drawer Handle Material | Stainless Steel |
Leg Levelers | Included |
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.