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Haven 8’ Outdoor Kitchen: Artisan 36” Pro Grill & Drawers – Bronze
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Free Shipping + No Sales Tax
Free Shipping + No Sales Tax

Haven 8 Ft. Outdoor Kitchen Island w/ Artisan Professional 36-Inch Grill, Access Doors, Trash Center & Double Drawer - Antique Bronze

by Haven Outdoor
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Original Price $12,435.00
Current Price $11,437.00
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Haven 8 Ft. BBQ Island: Artisan 36 Professional Grill, Storage Choice & Double Drawers - Bronze


Professional Grilling

Artisan Professional 36" Grill
15,000 BTU Infrared Rotisserie
Integrated Halogen Lighting

Enhanced Storage

Artisan 16" Double Drawers
304 Stainless Steel Build
Full-Extension Glides

Assembly & Build

Quick 2-Hour Assembly
Antique Bronze Powder Coat
Lifetime Island Warranty

Top Features:

  • Artisan Professional Performance: Features 60,000 BTUs of raw power across three 304 stainless steel U-burners, plus a dedicated 15,000 BTU infrared rear burner and 50-lb torque motor for elite rotisserie results.
  • Zero-Rust Aluminum Island: Built with heavy-gauge, rust-proof aluminum and a triple-layer powder coat, designed to thrive in saltwater and coastal environments better than traditional steel islands.
  • Vast 817 Sq. Inch Surface: Host large gatherings with ease, grilling up to 26 burgers simultaneously with uniform heat distribution and precision adjustable brass valves.
  • Advanced Storage Capacity: Features the Artisan 16-Inch Double Drawer unit for organized tool and accessory storage, plus the Artisan 15" Trash Drawer.
  • Luxury Night Grilling: Equipped with internal halogen lights and blue LED knob lighting for safety and professional aesthetics during evening entertainment.
  • Customized Under-Grill Access: Choose between the high-capacity Artisan 36" Double Door or the versatile Door & 2-Drawer Combo for your main utility hub.

Haven Outdoor Kitchens | Where Style Meets Functionality

The Haven 8 Ft. Outdoor Kitchen Island in Antique Bronze is a bold architectural centerpiece designed for the high-end backyard. The rich Antique Bronze powder-coated finish and concrete-colored countertop provide a sophisticated aesthetic that remains pristine through rain, snow, and intense humidity. Proudly made in the USA, this 100% aluminum structure offers far superior longevity compared to wood-frame or steel islands, especially in coastal saltwater environments.


The Titan of Cooking: Artisan Professional 36-Inch Grill

The Artisan Professional Series is engineered for those who view grilling as a craft. Every grill is crafted with commercial-grade 304 stainless steel and features a Spiral Torsion Lift Assist system that makes the heavy-duty insulated hood feel weightless. With 1/2" thick ceramic briquettes for even radiant heat and a 110V electronic ignition for reliable starts, this grill is built to perform for a lifetime.


Maximize Your Workspace: Choose Your Storage

Tailor your island to your specific organizational needs with professional-grade 304 stainless steel components:

  • Artisan 36-Inch Double Doors: The preferred choice for those needing maximum utility access to gas lines, propane tanks, or large plumbing systems.
  • Artisan 36-Inch Door & Double Drawer Combo: The ultimate for culinary organization, featuring soft-close drawers for tools and seasonings alongside utility access.
  • Artisan 16-Inch Double Drawer: Adds two deep, full-extension drawers for dedicated storage of oversized utensils, cleaning supplies, or cast-iron accessories.
  • Artisan 15-Inch Trash Drawer: Included standard, this roll-out center keeps your prep area sanitary and waste concealed with a flush-mount, sleek design.

Technical Documentation & Warranty

Haven Outdoor Brochure | Installation Guide | Artisan Owner's Manual

Warranty: Haven provides a Lifetime Warranty on aluminum island components. Artisan warrants U-burners for 15 years and the stainless steel grill housing for 10 years.


Haven 8 Ft. Outdoor Kitchen Island w/ Artisan Professional 36" Grill, 32" Double Doors & 16" Double Drawer - Bronze
Manufacturer Haven Outdoor
Island Type 8 Ft. Linear Grill Island
Island Material 100% Rust-Proof Aluminum
Finish Color Antique Bronze (Base) / Concrete (Top)
Grill Model Artisan Professional Series 36" (ARTP-36)
Grill Power 85,000 Total BTUs (3 Stainless U-Burners + IR Rotisserie)
Grilling Area 875 Sq. In. Total Surface
Included Storage 16" Double Drawer (ART-2DR) & 32" Double Access Doors
Drawer Construction 304 Stainless Steel w/ Full-Extension Glides
Overall Width 96"
Overall Depth 30"
Overall Height 36 9/16"
Power Requirement 110V Electronic Ignition (Standard GFI)
Assembly Time Approx. 2 Hours
Country of Origin Made in the USA

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Haven Outdoor Kitchen Assembly

Why Artisan Grills

Haven Outdoor Kitchen Comparisons

Bull Myrtle Beach 8 Ft Dura Outdoor Kitchen Bull Myrtle Beach 8 Ft Dura Outdoor Kitchen Bull Myrtle Beach 8 Ft Dura Outdoor K...
Price

$ 11,783.00

$ 10,317.00

$ 12,999.99

$ 12,399.00

Size

8 Ft.

8 Ft.

8 Ft.

8 Ft.

Assembly Level

Medium (1-2 Hrs.)

Medium (1-2 Hrs.)

Professional (4-6 Hrs.)

Professional (4-6 Hrs.)

Exterior Material

Marine-Grade Aluminum

Marine-Grade Aluminum

Marine-Grade Aluminum

High-Density Polyethylene (HDPE)

Countertop Material

Marine-Grade Aluminum

Marine-Grade Aluminum

Premium Dekton

Granite

Grill Island Colors

Harbor Gray / Antique Bronze / Brushed Black

Harbor Gray / Antique Bronze / Brushed Black

Gunmetal / Architectural Bronze

Symphony Blue / Charcoal Gray / Dune

Countertop Color

Concrete Gray

Concrete Gray

Keon (Light Gray) / Aeris (Tan)

Galaxy White / Coffee Brown / Midnight Black

Fuel Type

Propane / Natural Gas

Propane / Natural Gas

Propane / Natural Gas

Propane / Natural Gas

Grill Type
  • Artisan American Eagle 36" Grill
  • Artisan Professional 36" Grill
  • Coyote S-Series 36" Grill
  • Coyote C-Series 36" Grill
  • Blaze Premium LTE+ 32" Grill
  • Blaze Premium LTE+ Marine 32" Grill
  • Blaze Premium LTE+ 40" Grill

Bull Angus 30-Inch Grill

Grill Placement

Left

Left

Center

Left-Center

Storage Type

Door & Drawer

Door & Drawer

Door & Drawer

Door & Drawer

Refrigerator

Yes

Yes

None

Yes

Side Burner

No

No

No

No

Sink

None

None

None

None

Trash Bins

Yes (1 Bin)

Yes (1 Bin)

Yes (2 Bins)

Yes (2 Bins)

Width

96"

96"

89.5"

98"

Depth

30"

30"

36.5"

29"

Height

36 9/16"

36 9/16"

29.75"

36"

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Learn More About Us

Owner-Operated, Built with Passion, Driven by Expertise.

Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Haven 8 Ft. BBQ Island: Artisan 36 Professional Grill, Storage Choice & Double Drawers - Bronze


Professional Grilling

Artisan Professional 36" Grill
15,000 BTU Infrared Rotisserie
Integrated Halogen Lighting

Enhanced Storage

Artisan 16" Double Drawers
304 Stainless Steel Build
Full-Extension Glides

Assembly & Build

Quick 2-Hour Assembly
Antique Bronze Powder Coat
Lifetime Island Warranty

Top Features:

  • Artisan Professional Performance: Features 60,000 BTUs of raw power across three 304 stainless steel U-burners, plus a dedicated 15,000 BTU infrared rear burner and 50-lb torque motor for elite rotisserie results.
  • Zero-Rust Aluminum Island: Built with heavy-gauge, rust-proof aluminum and a triple-layer powder coat, designed to thrive in saltwater and coastal environments better than traditional steel islands.
  • Vast 817 Sq. Inch Surface: Host large gatherings with ease, grilling up to 26 burgers simultaneously with uniform heat distribution and precision adjustable brass valves.
  • Advanced Storage Capacity: Features the Artisan 16-Inch Double Drawer unit for organized tool and accessory storage, plus the Artisan 15" Trash Drawer.
  • Luxury Night Grilling: Equipped with internal halogen lights and blue LED knob lighting for safety and professional aesthetics during evening entertainment.
  • Customized Under-Grill Access: Choose between the high-capacity Artisan 36" Double Door or the versatile Door & 2-Drawer Combo for your main utility hub.

Haven Outdoor Kitchens | Where Style Meets Functionality

The Haven 8 Ft. Outdoor Kitchen Island in Antique Bronze is a bold architectural centerpiece designed for the high-end backyard. The rich Antique Bronze powder-coated finish and concrete-colored countertop provide a sophisticated aesthetic that remains pristine through rain, snow, and intense humidity. Proudly made in the USA, this 100% aluminum structure offers far superior longevity compared to wood-frame or steel islands, especially in coastal saltwater environments.


The Titan of Cooking: Artisan Professional 36-Inch Grill

The Artisan Professional Series is engineered for those who view grilling as a craft. Every grill is crafted with commercial-grade 304 stainless steel and features a Spiral Torsion Lift Assist system that makes the heavy-duty insulated hood feel weightless. With 1/2" thick ceramic briquettes for even radiant heat and a 110V electronic ignition for reliable starts, this grill is built to perform for a lifetime.


Maximize Your Workspace: Choose Your Storage

Tailor your island to your specific organizational needs with professional-grade 304 stainless steel components:

  • Artisan 36-Inch Double Doors: The preferred choice for those needing maximum utility access to gas lines, propane tanks, or large plumbing systems.
  • Artisan 36-Inch Door & Double Drawer Combo: The ultimate for culinary organization, featuring soft-close drawers for tools and seasonings alongside utility access.
  • Artisan 16-Inch Double Drawer: Adds two deep, full-extension drawers for dedicated storage of oversized utensils, cleaning supplies, or cast-iron accessories.
  • Artisan 15-Inch Trash Drawer: Included standard, this roll-out center keeps your prep area sanitary and waste concealed with a flush-mount, sleek design.

Technical Documentation & Warranty

Haven Outdoor Brochure | Installation Guide | Artisan Owner's Manual

Warranty: Haven provides a Lifetime Warranty on aluminum island components. Artisan warrants U-burners for 15 years and the stainless steel grill housing for 10 years.


Specs & Dimensions
Haven 8 Ft. Outdoor Kitchen Island w/ Artisan Professional 36" Grill, 32" Double Doors & 16" Double Drawer - Bronze
Manufacturer Haven Outdoor
Island Type 8 Ft. Linear Grill Island
Island Material 100% Rust-Proof Aluminum
Finish Color Antique Bronze (Base) / Concrete (Top)
Grill Model Artisan Professional Series 36" (ARTP-36)
Grill Power 85,000 Total BTUs (3 Stainless U-Burners + IR Rotisserie)
Grilling Area 875 Sq. In. Total Surface
Included Storage 16" Double Drawer (ART-2DR) & 32" Double Access Doors
Drawer Construction 304 Stainless Steel w/ Full-Extension Glides
Overall Width 96"
Overall Depth 30"
Overall Height 36 9/16"
Power Requirement 110V Electronic Ignition (Standard GFI)
Assembly Time Approx. 2 Hours
Country of Origin Made in the USA
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.