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Coyote SL-Series 42-Inch 5-Burner Gas Grill With RapidSear
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Coyote SL-Series 42-Inch 5-Burner Gas Grill With Sear Burner & Rotisserie

Coyote SL-Series 42-Inch 5-Burner Gas Grill With Sear Burner & Rotisserie

by Coyote Outdoor Living
SKU C3SL42NG + C3S42CT
Save 9%
$6,268.00
$5,698.00
+ Free Shipping
Coyote Authorized Dealer Authorized Dealer

In Stock: Ships in 1 Business Day

THE COYOTE PRO GRILLER BUNDLE

Ships in 1 Business Day delivery appointment & liftgate included
Over $400 value
No Sales Tax on $4,500+ (Except NY)
Over $375 saved
Extra 5% Off w/ Email Signup instant code at checkout
Over $227 saved
FREE Smoker Box
$69 value
FREE Rotisserie Kit
$349 value
FREE Sear Burner
$159 value
Owner-Operated Customer Service
Industry-Only
• 20 yrs outdoor kitchen expertise
• Owner support from start to finish
• 24/7 help
• Installation, use & warranty support
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Coyote 42 SL-Series Grill 

Key Features:

  • 5 Coyote Infinity Burners deliver a total of 95,000 BTUs, ensuring consistent, high heat for perfect grilling results.
  • 1275 square inches of cooking space allows you to grill multiple BBQ favorites simultaneously.
  • 15,000 BTU Sear Burner provides steakhouse-quality grilling right on your grill.
  • 15,000 BTU Rotisserie Infrared Burner & Rotisserie Kit includes a motorized rotisserie for perfectly roasted meats.
  • 18-gauge 304 stainless steel construction ensures superior durability against weather and outdoor elements.
  • Integrated interior grill lighting allows for nighttime cooking.
  • Pull-out drip grease tray makes cleaning easy and prevents grease flare-ups.
  • Easy-Lift Double-Walled Hood with Spring Assist keeps the heat in and easy lifting.
  • Volcanic Ceramic Briquettes for even heat and added flavor across your entire grilling surface.
  • Built-in Flame Thrower Ignition System requires no electricity needed for safe and reliable lighting.
  • Heat Zone Separators for multi-temperature grilling across your grilling surface.
  • Safety Valves with Thermocouple Shut-Off turns off gas when flame is not lit.
  • Built-In Wind Guard for consistent flame protection and efficient heat exhaust.
  • Laser-Cut Grates & Adjustable Warming Rack providing a non-stick surface, eliminating food falling through.
  • Includes Smoker Box for added flavor options sits right on your burner.
  • Includes Coyote 42 Grill Cart with folding side shelves, extra double door storage, propane slide-out tray, and effortless patio mobility.

Grill Big & Cook Smart | Coyote SL-Series 42 Grill

The Coyote 42-Inch SL-Series Freestanding Gas Grill is made for people who love outdoor cooking and want a powerful grill that does it all. It comes with five strong Infinity Burners that give you 95,000 BTUs—plenty of heat to cook anything just right. These burners are designed to spread the heat evenly, so your food cooks the same on every spot of the grill.

You also get a special RapidSear infrared burner with 15,000 BTUs. It gets super hot, super fast—perfect for making steaks with a crispy outside and juicy inside. Right behind that is a rear infrared burner and a motorized rotisserie kit, so you can roast whole chickens or big cuts of meat that spin slowly and cook evenly.

This grill is big—with 1275 square inches of cooking space, you can grill up to 42 burgers at one time! Whether it’s burgers, ribs, veggies, or steaks, there’s room for all your favorites. And when the sun goes down, built-in grill lights let you keep cooking at night.

The whole grill is made from 18-gauge 304 stainless steel, both inside and out. That means it’s super strong and holds up in all weather—sun, rain, or snow. The Easy-Lift Double-Walled Hood helps trap heat inside while opening and closing easily, thanks to a spring assist.

Under the grates, you’ll find ceramic heat control trays and volcanic ceramic briquettes. These help spread heat, protect the burners, and catch juices that turn into smoky flavor. There’s even a smoker box that sits right on the burner if you want that extra BBQ taste.

Cleaning is easy too. The grill has a pull-out grease tray that catches drips and helps stop flare-ups. Heat zone separators let you grill at different temperatures, so you can cook veggies low and steaks high all at once.

The Flame Thrower Ignition system lights the burners without needing electricity, and safety valves turn off the gas if the flame goes out. You also get color-changing backlit knobs, so it looks cool and helps you see controls at night. Plus, a built-in wind guard keeps the flame steady even on breezy days.

And don’t forget the laser-cut cooking grates and adjustable warming rack—food stays in place and doesn’t fall through!

Includes a Coyote SL Series 42 Grill Cart

This grill sits on a deluxe cart, also made from 304 stainless steel, so it’s just as strong as the grill itself. The cart has two folding side shelves (each 14" wide by 21" deep) to give you more room when cooking—and they fold down when not in use. There’s a double-door storage cabinet under the grill with lots of space for tools, sauces, or whatever you need.

One side of the cabinet includes a built-in shelf to organize your grilling gear. The other side has a slide-out tray for your propane tank. That makes swapping tanks easy and quick. The cart also has ventilation panels for airflow and safe gas storage.

And when you're ready to move, just roll it across your patio or yard using the four wheels—two of them lock to keep the grill steady when you're cooking.

Manufacturer Information

Click here for Warranty

Click here for the Owners Manual

Click here Grill Cart Specs

Warranty

Coyote Outdoor guarantees that their products are free from defects in workmanship and materials. The warranty covers the stainless steel frame and housing, as well as the stainless steel burners, for the lifetime of the original owner. The cooking grids are covered for five (5) years, while the flavorizer bars and electric/plastic components are warranted for two (2) years. The ignition systems and valves have a one (1) year warranty. Please note that labor is not included under this warranty. For comprehensive warranty details, please refer to the manufacturer’s manual.


Coyote SL-Series Grill
Fuel Type
  • Natural Gas
  • Propane
Width 70.75"
Depth 25.5"
Height  48.75"
Weight 310 lbs.
Number of Burners 5 Burners
Burner Type Coyote Infinity Burner
Drop-In Infrared Sear Burner Included
Drop-In Infrared Sear Burner BTUs 15,000 BTUs
Infrared Rotisserie Burner Included
Rotisserie Infrared Burner BTUs 15,000 BTUs
Grilling Surface Dimensions 39 7/8 X 17 1/4"
Main Grilling Area Surface 990 Sq. Inches
Secondary Grilling Area Surface 285 Sq. Inches
Total Grilling Area Surface 1275 Sq. Inches
Burger Count 32 Burgers
Exterior Material 304 Stainless Steel 
Cooking Grate Type Laser Cut Stainless Steel Cooking Grates
Grill Lights Internal / External
Ignition System Flame Thrower Ignition
Electric Requirement 120V Plug-In Outlet
Spring Hood Yes
Total BTUs 95000 BTUs
Burner Material 304 Cast Stainless Steel + Ceramic Infrared
Thermometer Analog
Folding Side Shelves Included (2)
Folding Side Shelves Dimensions 14 1/8" (W) x 20 7/8" (D)
Grill Cart Storage Type Double Door
Soft-Closing Hinges Included
Interior Shelf Included
Slide-Out Gas Tank Holder Included
Grill Cart Ventilation Included

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns – Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Coyote SL-Series New Ignition System

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No Sales Tax

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Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Coyote 42 SL-Series Grill 

Key Features:

  • 5 Coyote Infinity Burners deliver a total of 95,000 BTUs, ensuring consistent, high heat for perfect grilling results.
  • 1275 square inches of cooking space allows you to grill multiple BBQ favorites simultaneously.
  • 15,000 BTU Sear Burner provides steakhouse-quality grilling right on your grill.
  • 15,000 BTU Rotisserie Infrared Burner & Rotisserie Kit includes a motorized rotisserie for perfectly roasted meats.
  • 18-gauge 304 stainless steel construction ensures superior durability against weather and outdoor elements.
  • Integrated interior grill lighting allows for nighttime cooking.
  • Pull-out drip grease tray makes cleaning easy and prevents grease flare-ups.
  • Easy-Lift Double-Walled Hood with Spring Assist keeps the heat in and easy lifting.
  • Volcanic Ceramic Briquettes for even heat and added flavor across your entire grilling surface.
  • Built-in Flame Thrower Ignition System requires no electricity needed for safe and reliable lighting.
  • Heat Zone Separators for multi-temperature grilling across your grilling surface.
  • Safety Valves with Thermocouple Shut-Off turns off gas when flame is not lit.
  • Built-In Wind Guard for consistent flame protection and efficient heat exhaust.
  • Laser-Cut Grates & Adjustable Warming Rack providing a non-stick surface, eliminating food falling through.
  • Includes Smoker Box for added flavor options sits right on your burner.
  • Includes Coyote 42 Grill Cart with folding side shelves, extra double door storage, propane slide-out tray, and effortless patio mobility.

Grill Big & Cook Smart | Coyote SL-Series 42 Grill

The Coyote 42-Inch SL-Series Freestanding Gas Grill is made for people who love outdoor cooking and want a powerful grill that does it all. It comes with five strong Infinity Burners that give you 95,000 BTUs—plenty of heat to cook anything just right. These burners are designed to spread the heat evenly, so your food cooks the same on every spot of the grill.

You also get a special RapidSear infrared burner with 15,000 BTUs. It gets super hot, super fast—perfect for making steaks with a crispy outside and juicy inside. Right behind that is a rear infrared burner and a motorized rotisserie kit, so you can roast whole chickens or big cuts of meat that spin slowly and cook evenly.

This grill is big—with 1275 square inches of cooking space, you can grill up to 42 burgers at one time! Whether it’s burgers, ribs, veggies, or steaks, there’s room for all your favorites. And when the sun goes down, built-in grill lights let you keep cooking at night.

The whole grill is made from 18-gauge 304 stainless steel, both inside and out. That means it’s super strong and holds up in all weather—sun, rain, or snow. The Easy-Lift Double-Walled Hood helps trap heat inside while opening and closing easily, thanks to a spring assist.

Under the grates, you’ll find ceramic heat control trays and volcanic ceramic briquettes. These help spread heat, protect the burners, and catch juices that turn into smoky flavor. There’s even a smoker box that sits right on the burner if you want that extra BBQ taste.

Cleaning is easy too. The grill has a pull-out grease tray that catches drips and helps stop flare-ups. Heat zone separators let you grill at different temperatures, so you can cook veggies low and steaks high all at once.

The Flame Thrower Ignition system lights the burners without needing electricity, and safety valves turn off the gas if the flame goes out. You also get color-changing backlit knobs, so it looks cool and helps you see controls at night. Plus, a built-in wind guard keeps the flame steady even on breezy days.

And don’t forget the laser-cut cooking grates and adjustable warming rack—food stays in place and doesn’t fall through!

Includes a Coyote SL Series 42 Grill Cart

This grill sits on a deluxe cart, also made from 304 stainless steel, so it’s just as strong as the grill itself. The cart has two folding side shelves (each 14" wide by 21" deep) to give you more room when cooking—and they fold down when not in use. There’s a double-door storage cabinet under the grill with lots of space for tools, sauces, or whatever you need.

One side of the cabinet includes a built-in shelf to organize your grilling gear. The other side has a slide-out tray for your propane tank. That makes swapping tanks easy and quick. The cart also has ventilation panels for airflow and safe gas storage.

And when you're ready to move, just roll it across your patio or yard using the four wheels—two of them lock to keep the grill steady when you're cooking.

Manufacturer Information

Click here for Warranty

Click here for the Owners Manual

Click here Grill Cart Specs

Warranty

Coyote Outdoor guarantees that their products are free from defects in workmanship and materials. The warranty covers the stainless steel frame and housing, as well as the stainless steel burners, for the lifetime of the original owner. The cooking grids are covered for five (5) years, while the flavorizer bars and electric/plastic components are warranted for two (2) years. The ignition systems and valves have a one (1) year warranty. Please note that labor is not included under this warranty. For comprehensive warranty details, please refer to the manufacturer’s manual.

Specs & Dimensions


Coyote SL-Series Grill
Fuel Type
  • Natural Gas
  • Propane
Width 70.75"
Depth 25.5"
Height  48.75"
Weight 310 lbs.
Number of Burners 5 Burners
Burner Type Coyote Infinity Burner
Drop-In Infrared Sear Burner Included
Drop-In Infrared Sear Burner BTUs 15,000 BTUs
Infrared Rotisserie Burner Included
Rotisserie Infrared Burner BTUs 15,000 BTUs
Grilling Surface Dimensions 39 7/8 X 17 1/4"
Main Grilling Area Surface 990 Sq. Inches
Secondary Grilling Area Surface 285 Sq. Inches
Total Grilling Area Surface 1275 Sq. Inches
Burger Count 32 Burgers
Exterior Material 304 Stainless Steel 
Cooking Grate Type Laser Cut Stainless Steel Cooking Grates
Grill Lights Internal / External
Ignition System Flame Thrower Ignition
Electric Requirement 120V Plug-In Outlet
Spring Hood Yes
Total BTUs 95000 BTUs
Burner Material 304 Cast Stainless Steel + Ceramic Infrared
Thermometer Analog
Folding Side Shelves Included (2)
Folding Side Shelves Dimensions 14 1/8" (W) x 20 7/8" (D)
Grill Cart Storage Type Double Door
Soft-Closing Hinges Included
Interior Shelf Included
Slide-Out Gas Tank Holder Included
Grill Cart Ventilation Included
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns – Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.