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Coyote Asado Ceramic Grill With Coyote Universal Cart
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Free Shipping + No Sales Tax
Free Shipping + No Sales Tax

Coyote Asado Ceramic Grill With Coyote Universal Cart

SKU C1CHCS + C2UNCT
Save 3%
Original Price $3,358.00
Current Price $3,258.00
+ Free Shipping
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Coyote Asado Smoker Grill with Grill Cart


Key Features

  • Superior ceramic construction for ultimate heat retention for perfectly tender and juicy authentic charcoal and wood BBQ flavor. 
  • Includes Coyote Smoking Grate for even heat and authentic flavor distribution across your entire cooking surface.
  • Precision temperature control with fully-adjustable top and bottom venting gives you the ability to smoke, sear, bake, and grill to perfection. 
  • 254 square inch cooking grate for up to 13 burgers at once. 
  • Soft-closing piston hinge grill lid for effortless opening and closing. 
  • Includes a universal grilling cart with folding side shelves, double drawer/single door combo storage and four (4) caster wheels for easy mobility around your backyard. 

Coyote Asado Grill With Cart: Mobile Outdoor Cooking Station

One common concern we have with Kamado grilling is the limitations most kamado grills offer. Coyote Outdoor Living breaks boundaries with their versatile the Coyote Asado Ceramic Grill. This professional-grade Kamado grill can smoke, sear, bake, and grill giving you unlimited grilling favorites right in your backyard.

This mobile Kamado grill design comes complete with a fully functional grill cart. Designed with a cut-out to fit your Coyote Kamado Grill and features two (2) stainless steel folding shelves that give you an expanded cooking space for prepping and grilling your BBQ favorites. Below your Kamado Grill, the perfect storage space for organization and easy charcoal grilling. Featuring a double drawer and single door combo for storing your grilling tools, lump charcoal, and whatever else you need to entertain and grill your BBQ favorites. 

Coyote Ceramic Grills Are Designed To Last & Look Good

Your Coyote Asado Ceramic Grill is crafted with a durable ceramic shell and a sleek porcelain exterior, designed not only for longevity but also to maintain safety by containing heat within and keeping the surface cool, ensuring safe grilling at any temperature. Its elegant, glossy black finish enhances ease of cleaning, helping keep your Coyote Ceramic Grill as the focal point of your outdoor kitchen. The grill's exceptional ceramic construction offers resistance to high temperatures, providing superior heat retention. This also helps maintain an ideal cooking temperature throughout your entire grilling session, allowing you to produce tender, flavorful dishes with the genuine taste of charcoal and wood-fired barbecue. Additionally, the innovative ceramic design effectively distributes heat, addressing typical issues such as uneven cooking and excessive external heat, thus ensuring consistent, safe cooking results every time.

Enhanced BBQ Flavor with Coyote Stainless Steel Smoking Grate

The Coyote Asado breaks away from the competition with its innovative 304 Stainless Steel Coyote Laser Cut Smoking Grate, meticulously designed for uniform heat distribution. This innovative vented smoking grate envelops your food in authentic charcoal and wood flavors, ensuring every bite is infused with perfect taste and tenderness. The grill boasts 254 square inches of cooking space, ample for grilling up to 13 burgers simultaneously. The stainless steel hinged cooking grate guarantees consistent heat across various foods, from juicy burgers to crisp vegetables, enhancing their flavor while preventing over-charring. The convenient hinge feature provides easy access to the smoke grate and charcoal beneath, simplifying maintenance and cleaning of the grill.

Coyote Asado Smoker Brings Precision Temp Control

One common question from customers is about managing the Kamado grill’s temperature to nail the perfect cooking level for various BBQ dishes. The Coyote Asado addresses this with its fully-adjustable top and bottom venting system, which ensures optimal airflow and allows the grill temperature to soar up to 800°F. Whether you’re aiming to sear steaks at high heat or prefer a low and slow approach to smoking ribs, this grill gives you the precise control necessary for crafting exceptional culinary masterpieces. The vent system is cleverly numbered, enhancing ease of use and ensuring consistent results for future grilling sessions.

The Coyote Kamado Ceramic Grill is designed with user convenience and durability in mind. It features a soft-closing piston grill lid hinge that protects the ceramic when shutting the lid, making opening and closing smooth and effortless. The grill also includes a fireproof felt sealed gasket that withstands high temperatures and ensures that the smoky flavors of your authentic lump charcoal are retained inside for optimal taste. Additionally, this sealed gasket provides extra protection, keeping the grill lid safe from damage during use.

Includes Coyote Universal Kamado Grill Cart (Comes Assembled)

Coyote brings you the ultimate cooking station, making your Kamado grill a fully functional independent cooking unit that can handle a party of any size. Featuring a perfect center cut-out specifically for your Coyote Kamado Grill, set at the perfect height for easy access to your entire grilling surface. On the side feature two (2) folding side tables for an expanded cooking area to hold your grilling tools and serve your BBQ favorites. Easily store it in smaller spaces by folding the side table away, giving you more room to store. 

Below, your Kamado grill features the ultimate outdoor storage solution with a double drawer and single door combo unit. Store your grilling tools neatly in your self-closing double drawers and have ample storage for spare charcoal in your large self-closing single door storage space. The bottom of your grill cart feature four (4) locking heavy-duty caster wheels, making your kamado a mobile cooking station with ease around the patio or backyard. your cast comes fully assembled, just place your Kamado Grill in place and get grilling. 


Manufacturer Information

Click here for the Instruction Manual

Click here for Specs

Click here for Warranty Information


Warranty Information

Coyote Outdoor provides a limited lifetime warranty on the ceramic components of the Asado Smoker. This warranty guarantees that all ceramic parts are free from material and workmanship defects for as long as the original purchaser owns and uses the product. Additionally, all metal and cast iron components are covered for five years, while wooden components and the thermometer are covered for one year. Labor costs are not included under this warranty. Please consult the manufacturer's manual for complete warranty details.

Coyote Asado Smoker

Model C1CHCS + C2UNCT
Configuration Freestanding
Grill Exterior Color Gloss Black
Stand Exterior Color Stainless Steel
Grill Exterior Material Ceramic
Grill Cart Material 304 Stainless Steel
Cooking Grate Material Stainless Steel
Fire Grate Material Cast Iron
Band Material Steel 
Hinge Material Steel
Fuel Type Charcoal
Width 55.5"
Depth 27.75"
Height  38.5"
Weight 315 lbs.
Grilling Surface Dimensions 19 3/8"
Total Grilling Area Surface 254 Sq. Inches
Burger Count 13 Burgers
Grill Lights None
Spring Hood Yes
Thermometer Analog
Cart Storage Type Door Drawer/ Single Door Combo
Side Table Type Folding Side Stainless Steel Tables

Coyote Asado Grill Overview

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Coyote Kamado Comparison

Coyote Asado Ceramic Built In Grill Coyote Asado Ceramic Built In Grill
Primo Round Ceramic Kamado Grill - PGCRH Primo Round Ceramic Kamado Grill - PGCRH
Big Green Egg Kamado Grill Big Green Egg Kamado Grill
Blaze 20 Inch Cast Aluminum Kamado Grill Blaze 20 Inch Cast Aluminum Kamado Grill
Class

Premium

Premium

Premium

Luxury

Fuel Type

Charcoal

Charcoal

Charcoal

Charcoal

Configuration

Built-In / Freestanding

Built-In / Freestanding

Built-In / Freestanding

Built-In / Freestanding

Exterior Material

Ceramic

Ceramic

Ceramic

Cast Aluminum

Color

Black

Black

Green

Silver

Kamado Thickness

1"

3/4"

3/4"

1"

Cooking Grate Type

1 Piece Stainless Steel

1 Piece Stainless Steel

1 Piece Stainless Steel

Hinged Stainless Steel

Cooking Grid Dimensions

19 3/8" Diameter

18 1/2" Diameter

18 1/4 Diameter

20" Diameter

Cooking Area

254 Sq. Inches

280 Sq. Inches

262 Sq. Inches

400 Sq. Inches

Burger Count

13

11

--

14

Fire Grid Material

Stainless Steel

Cast Iron

Stainless Steel

Cast Iron

Made in USA

No

Yes

No

No

Width

22 1/4"

21 1/2"

23 1/2"

22"

Depth

28.5"

21.5"

27"

22"

Height

34"

29 3/4"

32 3/4"

34"

Weight

218 lbs.

220 lbs.

214 lbs.

161 lbs.

View product View product View product View product

Shop Coyote Outdoor Living

Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

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Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Coyote Asado Smoker Grill with Grill Cart


Key Features

  • Superior ceramic construction for ultimate heat retention for perfectly tender and juicy authentic charcoal and wood BBQ flavor. 
  • Includes Coyote Smoking Grate for even heat and authentic flavor distribution across your entire cooking surface.
  • Precision temperature control with fully-adjustable top and bottom venting gives you the ability to smoke, sear, bake, and grill to perfection. 
  • 254 square inch cooking grate for up to 13 burgers at once. 
  • Soft-closing piston hinge grill lid for effortless opening and closing. 
  • Includes a universal grilling cart with folding side shelves, double drawer/single door combo storage and four (4) caster wheels for easy mobility around your backyard. 

Coyote Asado Grill With Cart: Mobile Outdoor Cooking Station

One common concern we have with Kamado grilling is the limitations most kamado grills offer. Coyote Outdoor Living breaks boundaries with their versatile the Coyote Asado Ceramic Grill. This professional-grade Kamado grill can smoke, sear, bake, and grill giving you unlimited grilling favorites right in your backyard.

This mobile Kamado grill design comes complete with a fully functional grill cart. Designed with a cut-out to fit your Coyote Kamado Grill and features two (2) stainless steel folding shelves that give you an expanded cooking space for prepping and grilling your BBQ favorites. Below your Kamado Grill, the perfect storage space for organization and easy charcoal grilling. Featuring a double drawer and single door combo for storing your grilling tools, lump charcoal, and whatever else you need to entertain and grill your BBQ favorites. 

Coyote Ceramic Grills Are Designed To Last & Look Good

Your Coyote Asado Ceramic Grill is crafted with a durable ceramic shell and a sleek porcelain exterior, designed not only for longevity but also to maintain safety by containing heat within and keeping the surface cool, ensuring safe grilling at any temperature. Its elegant, glossy black finish enhances ease of cleaning, helping keep your Coyote Ceramic Grill as the focal point of your outdoor kitchen. The grill's exceptional ceramic construction offers resistance to high temperatures, providing superior heat retention. This also helps maintain an ideal cooking temperature throughout your entire grilling session, allowing you to produce tender, flavorful dishes with the genuine taste of charcoal and wood-fired barbecue. Additionally, the innovative ceramic design effectively distributes heat, addressing typical issues such as uneven cooking and excessive external heat, thus ensuring consistent, safe cooking results every time.

Enhanced BBQ Flavor with Coyote Stainless Steel Smoking Grate

The Coyote Asado breaks away from the competition with its innovative 304 Stainless Steel Coyote Laser Cut Smoking Grate, meticulously designed for uniform heat distribution. This innovative vented smoking grate envelops your food in authentic charcoal and wood flavors, ensuring every bite is infused with perfect taste and tenderness. The grill boasts 254 square inches of cooking space, ample for grilling up to 13 burgers simultaneously. The stainless steel hinged cooking grate guarantees consistent heat across various foods, from juicy burgers to crisp vegetables, enhancing their flavor while preventing over-charring. The convenient hinge feature provides easy access to the smoke grate and charcoal beneath, simplifying maintenance and cleaning of the grill.

Coyote Asado Smoker Brings Precision Temp Control

One common question from customers is about managing the Kamado grill’s temperature to nail the perfect cooking level for various BBQ dishes. The Coyote Asado addresses this with its fully-adjustable top and bottom venting system, which ensures optimal airflow and allows the grill temperature to soar up to 800°F. Whether you’re aiming to sear steaks at high heat or prefer a low and slow approach to smoking ribs, this grill gives you the precise control necessary for crafting exceptional culinary masterpieces. The vent system is cleverly numbered, enhancing ease of use and ensuring consistent results for future grilling sessions.

The Coyote Kamado Ceramic Grill is designed with user convenience and durability in mind. It features a soft-closing piston grill lid hinge that protects the ceramic when shutting the lid, making opening and closing smooth and effortless. The grill also includes a fireproof felt sealed gasket that withstands high temperatures and ensures that the smoky flavors of your authentic lump charcoal are retained inside for optimal taste. Additionally, this sealed gasket provides extra protection, keeping the grill lid safe from damage during use.

Includes Coyote Universal Kamado Grill Cart (Comes Assembled)

Coyote brings you the ultimate cooking station, making your Kamado grill a fully functional independent cooking unit that can handle a party of any size. Featuring a perfect center cut-out specifically for your Coyote Kamado Grill, set at the perfect height for easy access to your entire grilling surface. On the side feature two (2) folding side tables for an expanded cooking area to hold your grilling tools and serve your BBQ favorites. Easily store it in smaller spaces by folding the side table away, giving you more room to store. 

Below, your Kamado grill features the ultimate outdoor storage solution with a double drawer and single door combo unit. Store your grilling tools neatly in your self-closing double drawers and have ample storage for spare charcoal in your large self-closing single door storage space. The bottom of your grill cart feature four (4) locking heavy-duty caster wheels, making your kamado a mobile cooking station with ease around the patio or backyard. your cast comes fully assembled, just place your Kamado Grill in place and get grilling. 


Manufacturer Information

Click here for the Instruction Manual

Click here for Specs

Click here for Warranty Information


Warranty Information

Coyote Outdoor provides a limited lifetime warranty on the ceramic components of the Asado Smoker. This warranty guarantees that all ceramic parts are free from material and workmanship defects for as long as the original purchaser owns and uses the product. Additionally, all metal and cast iron components are covered for five years, while wooden components and the thermometer are covered for one year. Labor costs are not included under this warranty. Please consult the manufacturer's manual for complete warranty details.

Specs & Dimensions

Coyote Asado Smoker

Model C1CHCS + C2UNCT
Configuration Freestanding
Grill Exterior Color Gloss Black
Stand Exterior Color Stainless Steel
Grill Exterior Material Ceramic
Grill Cart Material 304 Stainless Steel
Cooking Grate Material Stainless Steel
Fire Grate Material Cast Iron
Band Material Steel 
Hinge Material Steel
Fuel Type Charcoal
Width 55.5"
Depth 27.75"
Height  38.5"
Weight 315 lbs.
Grilling Surface Dimensions 19 3/8"
Total Grilling Area Surface 254 Sq. Inches
Burger Count 13 Burgers
Grill Lights None
Spring Hood Yes
Thermometer Analog
Cart Storage Type Door Drawer/ Single Door Combo
Side Table Type Folding Side Stainless Steel Tables
Product Videos

Coyote Asado Grill Overview

Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.