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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience
Chicago Brick Oven CBO-750 Hybrid Pizza Oven on Stand | Solar Black

Chicago Brick Oven CBO-750 Hybrid Residential Outdoor Pizza Oven on Stand

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$11,699.00
$9,448.00
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Sale | Ends 12/3/24

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    Chicago Brick Oven CBO-750 Dual Fuel Pizza Oven w/ Stand

    Key Features

    • Hybrid Fuel Flexibility: Choose between authentic wood-fired flavor or convenient natural gas to match any mood or cooking style.
    • Durable Steel Stand: Powder-coated steel stand with a full-size bottom shelf for easy wood storage and utensil organization.
    • Powerful Burners: 36,000 BTU infrared hearth burner and 27,000 BTU ambient burner provide intense, even heat for perfect cooking results.
    • FlameRoll Technology: Unique rolling flame circulates heat evenly, adding rich, smoky flavor to every meal.
    • Three Cooking Methods in One: Combines radiant heat, convection, and conduction for versatile searing, baking, and slow-roasting.
    • Customizable Smoky Flavor: Experiment with apple, cherry, mesquite, and more to add distinctive smoky notes to any dish.
    • Spacious 38” x 28” Cooking Surface: Room for multiple pizzas or various dishes, ideal for family gatherings and entertaining.
    • Quick Ignition & Safety: Electronic ignition starts instantly, with a safety shut-off that keeps burners active only in open-door mode.
    • Certified Safe: Exceeds ANSI Z21.58, CSA 1.6, and NSF standards for reliable safety and outdoor performance.
    • Ready to Install: Arrives pre-assembled and gas connection ready to go (requires curing before use).
    • Accessory Kit Included: Comes with a pizza peel, cleaning brush, and infrared thermometer for temperature accuracy.
    • Made in the USA: Proudly crafted to deliver top-quality performance

    CBO-750 Hybrid Freestanding Pizza Oven: Fuel Flexibility—Convenience Meets Authenticity

    The CBO-750 Hybrid Freestanding Oven offers the best of both worlds, allowing you to choose between gas and wood-fired cooking. With its dual-fuel capability, you can enjoy quick, reliable gas ignition at the flip of a switch, perfect for times when you need fast, consistent heat. For those moments when you crave that deep, smoky wood-fired taste, just add wood to infuse every dish with rich, authentic flavor. This hybrid design adapts effortlessly to your cooking style, delivering both convenience and authenticity.

    Complete with a 33-inch stationary stand, the CBO-750 is the perfect addition to your outdoor kitchen, adding versatility and ease. The black powder-coated stand brings the oven to an ergonomic 45-inch cooking height and includes a full-size shelf below for convenient storage of firewood and utensils.

    Chicago Brick Oven CBO-750 Hybrid w/ Stand: Blazing Heat & Precision Control

    The CBO-750 Hybrid’s dual-burner system offers unmatched heat and precision for versatile, high-quality cooking. The infrared hearth burner delivers 36,000 BTUs to the cooking surface, reaching up to 1000°F for high-intensity cooking. This burner’s direct heat is perfect for achieving a crispy pizza crust, caramelizing veggies, or searing meats, ensuring even, thorough cooking that enhances flavors and textures.

    The ambient burner at the back provides 27,000 BTUs (or 18,000 BTUs on propane), circulating steady heat throughout the oven to minimize cold spots and create a stable temperature for dishes that require low, consistent heat, like roasts, breads, and casseroles. Together, these burners reach 700-800°F in just 45 minutes and maintain heat for hours, allowing seamless transitions between high-heat and low-temperature cooking. This dual-burner setup offers flexibility for any recipe, delivering restaurant-quality results and true wood-fired authenticity.

    Signature FlameRoll Technology for Superior Heat Distribution

    Exclusive to Chicago Brick Oven, FlameRoll Technology uses a rolling flame within the low-dome design to circulate heat evenly across the oven. This unique feature ensures intense, consistent heat for every inch of food, eliminating cold spots and infusing a rich, smoky flavor with every bite. The rolling flames also add a captivating visual touch, merging style and performance to elevate your outdoor kitchen setup.

    Chicago Brick Oven | Built To Last

    Crafted for outdoor resilience, the CBO-750 Hybrid is built to withstand the elements. Made in the USA, it features an interior lined with high-quality refractory cement and reinforced with stainless steel fibers, making it rugged enough for any weather. The 18-gauge galvanized steel exterior is rust-resistant, and the cast aluminum decorative door provides a lightweight yet durable cover when not in use.

    The Class A stainless steel double-wall chimney boosts heat retention and efficient exhaust, meeting high standards for durability and performance. With these weather-resistant components, the CBO-750 Hybrid is built for professional results season after season. To protect it further, covering the oven during extreme weather is recommended to maintain its appearance and functionality.

    Spacious Cooking Area for Family Meals and Gatherings

    The generous 38” x 28” hearth surface accommodates two 12-inch pizzas or multiple dishes at once, making it perfect for family gatherings and parties. This large cooking area offers flexibility for diverse menu options, from pizzas and roasted meats to breads and vegetables. Whether it’s a party or a casual family meal, this oven makes every cook a memorable event.

    Chicago Brick Oven CBO-750 Pizza Oven | No Assembly Required

    The Chicago Brick Oven CBO-750 arrives fully assembled and ready for gas connection to your natural gas or propane source. Just cure the oven before your first use to prepare it for years of wood-fired perfection.

    Chicago Brick Oven Hybrid Gas Burner: Optimized Performance for Every Elevation

    For the best cooking experience at any altitude, Chicago Brick Oven customizes the CBO-750 Hybrid Pizza Oven for your specific elevation. Adjustments to the gas burner system ensure consistent heat, efficient fuel use, and reliable cooking results, so you enjoy an optimal wood-fired experience no matter where you are.

    Warranty

    Chicago Brick Oven warrants its products to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase. Labor not included. Refer to the manufacturer’s manual for full warranty details.

    Manufacturer Information

    Click here for the Specs

    Click here the Owner Manual


    Chicago Brick Oven CBO-750 Dual Fuel Pizza Oven w/ Stand
    Model CBO-O-CT-750-HYB
    Country of Origin USA
    Class Premium
    Fuel Type Natural Gas, Propane, & Wood
    Collection CBO 750
    Configuration Countertop w/ 12-Inch Skirt
    Exterior Material Powder Coated Steel
    Exterior Colors
    • Silver Vein
    • Solar Black
    • Copper Vein
    Skirt/Countertop Stand Color Black
    Width 35.5"
    Total Height 81.875"
    Depth 47"
    Stand Height 33"
    Weight 1030 lbs.
    Total BTUs 64,000
    Number of Burners 2 Burners
    Infrared Hearth Burner Output 36,000 BTUs
    Ambient Burner Output 27,000 BTUs (Natural Gas)
    Opening Door Width 17"
    Cooking Grid Dimensions 38" x 28"
    Total Grilling Area 1064 Sq. Inches
    Pizza Count 2
    Maximum Temperature 1000°F
    Hood Color Options Silver Vein, Copper Vein
    Made in USA Yes
    Commercial-Grade Multi-User No
    Thermometer No
    WiFi/Bluetooth Enabled None
    Grill Lights None
    Side Shelves No
    Marine Grade No
    Insulation Ceramic Fiber
    Door Material Cast Aluminum
    Interior Material Refractory Cement
    Chimney Material Powder Coated Steel
    Chimney Height 24"
    Burner Material Stainless Steel
    Front Shelf No

    Shipping & Delivery Details

    This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

    Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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    Chicago Brick Oven CBO-750 Dual Fuel Pizza Oven w/ Stand

    Key Features

    • Hybrid Fuel Flexibility: Choose between authentic wood-fired flavor or convenient natural gas to match any mood or cooking style.
    • Durable Steel Stand: Powder-coated steel stand with a full-size bottom shelf for easy wood storage and utensil organization.
    • Powerful Burners: 36,000 BTU infrared hearth burner and 27,000 BTU ambient burner provide intense, even heat for perfect cooking results.
    • FlameRoll Technology: Unique rolling flame circulates heat evenly, adding rich, smoky flavor to every meal.
    • Three Cooking Methods in One: Combines radiant heat, convection, and conduction for versatile searing, baking, and slow-roasting.
    • Customizable Smoky Flavor: Experiment with apple, cherry, mesquite, and more to add distinctive smoky notes to any dish.
    • Spacious 38” x 28” Cooking Surface: Room for multiple pizzas or various dishes, ideal for family gatherings and entertaining.
    • Quick Ignition & Safety: Electronic ignition starts instantly, with a safety shut-off that keeps burners active only in open-door mode.
    • Certified Safe: Exceeds ANSI Z21.58, CSA 1.6, and NSF standards for reliable safety and outdoor performance.
    • Ready to Install: Arrives pre-assembled and gas connection ready to go (requires curing before use).
    • Accessory Kit Included: Comes with a pizza peel, cleaning brush, and infrared thermometer for temperature accuracy.
    • Made in the USA: Proudly crafted to deliver top-quality performance

    CBO-750 Hybrid Freestanding Pizza Oven: Fuel Flexibility—Convenience Meets Authenticity

    The CBO-750 Hybrid Freestanding Oven offers the best of both worlds, allowing you to choose between gas and wood-fired cooking. With its dual-fuel capability, you can enjoy quick, reliable gas ignition at the flip of a switch, perfect for times when you need fast, consistent heat. For those moments when you crave that deep, smoky wood-fired taste, just add wood to infuse every dish with rich, authentic flavor. This hybrid design adapts effortlessly to your cooking style, delivering both convenience and authenticity.

    Complete with a 33-inch stationary stand, the CBO-750 is the perfect addition to your outdoor kitchen, adding versatility and ease. The black powder-coated stand brings the oven to an ergonomic 45-inch cooking height and includes a full-size shelf below for convenient storage of firewood and utensils.

    Chicago Brick Oven CBO-750 Hybrid w/ Stand: Blazing Heat & Precision Control

    The CBO-750 Hybrid’s dual-burner system offers unmatched heat and precision for versatile, high-quality cooking. The infrared hearth burner delivers 36,000 BTUs to the cooking surface, reaching up to 1000°F for high-intensity cooking. This burner’s direct heat is perfect for achieving a crispy pizza crust, caramelizing veggies, or searing meats, ensuring even, thorough cooking that enhances flavors and textures.

    The ambient burner at the back provides 27,000 BTUs (or 18,000 BTUs on propane), circulating steady heat throughout the oven to minimize cold spots and create a stable temperature for dishes that require low, consistent heat, like roasts, breads, and casseroles. Together, these burners reach 700-800°F in just 45 minutes and maintain heat for hours, allowing seamless transitions between high-heat and low-temperature cooking. This dual-burner setup offers flexibility for any recipe, delivering restaurant-quality results and true wood-fired authenticity.

    Signature FlameRoll Technology for Superior Heat Distribution

    Exclusive to Chicago Brick Oven, FlameRoll Technology uses a rolling flame within the low-dome design to circulate heat evenly across the oven. This unique feature ensures intense, consistent heat for every inch of food, eliminating cold spots and infusing a rich, smoky flavor with every bite. The rolling flames also add a captivating visual touch, merging style and performance to elevate your outdoor kitchen setup.

    Chicago Brick Oven | Built To Last

    Crafted for outdoor resilience, the CBO-750 Hybrid is built to withstand the elements. Made in the USA, it features an interior lined with high-quality refractory cement and reinforced with stainless steel fibers, making it rugged enough for any weather. The 18-gauge galvanized steel exterior is rust-resistant, and the cast aluminum decorative door provides a lightweight yet durable cover when not in use.

    The Class A stainless steel double-wall chimney boosts heat retention and efficient exhaust, meeting high standards for durability and performance. With these weather-resistant components, the CBO-750 Hybrid is built for professional results season after season. To protect it further, covering the oven during extreme weather is recommended to maintain its appearance and functionality.

    Spacious Cooking Area for Family Meals and Gatherings

    The generous 38” x 28” hearth surface accommodates two 12-inch pizzas or multiple dishes at once, making it perfect for family gatherings and parties. This large cooking area offers flexibility for diverse menu options, from pizzas and roasted meats to breads and vegetables. Whether it’s a party or a casual family meal, this oven makes every cook a memorable event.

    Chicago Brick Oven CBO-750 Pizza Oven | No Assembly Required

    The Chicago Brick Oven CBO-750 arrives fully assembled and ready for gas connection to your natural gas or propane source. Just cure the oven before your first use to prepare it for years of wood-fired perfection.

    Chicago Brick Oven Hybrid Gas Burner: Optimized Performance for Every Elevation

    For the best cooking experience at any altitude, Chicago Brick Oven customizes the CBO-750 Hybrid Pizza Oven for your specific elevation. Adjustments to the gas burner system ensure consistent heat, efficient fuel use, and reliable cooking results, so you enjoy an optimal wood-fired experience no matter where you are.

    Warranty

    Chicago Brick Oven warrants its products to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase. Labor not included. Refer to the manufacturer’s manual for full warranty details.

    Manufacturer Information

    Click here for the Specs

    Click here the Owner Manual


    Chicago Brick Oven CBO-750 Dual Fuel Pizza Oven w/ Stand
    Model CBO-O-CT-750-HYB
    Country of Origin USA
    Class Premium
    Fuel Type Natural Gas, Propane, & Wood
    Collection CBO 750
    Configuration Countertop w/ 12-Inch Skirt
    Exterior Material Powder Coated Steel
    Exterior Colors
    • Silver Vein
    • Solar Black
    • Copper Vein
    Skirt/Countertop Stand Color Black
    Width 35.5"
    Total Height 81.875"
    Depth 47"
    Stand Height 33"
    Weight 1030 lbs.
    Total BTUs 64,000
    Number of Burners 2 Burners
    Infrared Hearth Burner Output 36,000 BTUs
    Ambient Burner Output 27,000 BTUs (Natural Gas)
    Opening Door Width 17"
    Cooking Grid Dimensions 38" x 28"
    Total Grilling Area 1064 Sq. Inches
    Pizza Count 2
    Maximum Temperature 1000°F
    Hood Color Options Silver Vein, Copper Vein
    Made in USA Yes
    Commercial-Grade Multi-User No
    Thermometer No
    WiFi/Bluetooth Enabled None
    Grill Lights None
    Side Shelves No
    Marine Grade No
    Insulation Ceramic Fiber
    Door Material Cast Aluminum
    Interior Material Refractory Cement
    Chimney Material Powder Coated Steel
    Chimney Height 24"
    Burner Material Stainless Steel
    Front Shelf No

    Shipping & Delivery Details

    This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

    Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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