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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience
Chicago Brick Oven CBO-750 Hybrid Pizza Oven on Stand | Solar Black

Chicago Brick Oven CBO-750 Hybrid Commercial Outdoor Pizza Oven on Stand

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$11,699.00
$9,448.00
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Sale | Ends 12/3/24

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Chicago Brick Oven CBO-750 Commercial Dual Fuel Pizza Oven w/ Stand

Key Features

  • Hybrid Fuel Flexibility: Switch between authentic wood-fired flavor or convenient natural gas to match any cooking style or occasion.
  • Durable Steel Stand: Powder-coated steel stand with a full-size bottom shelf for easy storage of wood and utensils.
  • Commercial Grade: Designed for high-use, certified for indoor/outdoor applications, and built to withstand professional kitchen demands.
  • Powerful Burners: 36,000 BTU infrared hearth burner and 27,000 BTU ambient burner provide intense, even heat for flawless cooking.
  • FlameRoll™ Technology: Creates a rolling flame that circulates heat evenly, adding rich, smoky flavor to every dish.
  • Three Cooking Methods in One: Radiant heat, convection, and conduction for versatile searing, baking, and slow-roasting.
  • Customizable Smoky Flavor: Experiment with apple, cherry, mesquite, and more to create distinctive smoky flavors.
  • Spacious 38” x 28” Cooking Surface: Large enough for multiple pizzas or dishes, perfect for family meals and gatherings.
  • Quick Ignition & Safety: Instant electronic ignition with a safety shut-off, keeping burners active only in open-door mode.
  • Certified Safe: Meets ANSI Z21.58, CSA 1.6, and NSF standards for outstanding safety and performance.
  • Ready to Install: Pre-assembled for easy countertop setup and gas connection (curing required before use).
  • Accessory Kit Included: Comes with a pizza peel, cleaning brush, and infrared thermometer for precise temperature control.
  • Made in the USA: Proudly crafted for long-lasting quality and performance.

CBO-750 Hybrid Commercial Grade Freestanding Pizza Oven: Fuel Versatility Perfected

The CBO-750 Hybrid Freestanding Oven lets you experience the best of both worlds with dual-fuel capability, giving you the choice between quick, reliable gas ignition and traditional wood-fired cooking. Whether you need fast, consistent heat from natural gas or crave the rich, smoky flavor of wood-fired cooking, this hybrid oven adapts to any occasion. This unique design offers a balance of convenience and authentic taste, making it the perfect centerpiece for any outdoor kitchen.

Complete with a 33-inch stationary stand, the CBO-750 Hybrid brings versatility and ease to your cooking space. The black powder-coated stand elevates the oven to an ergonomic 45-inch cooking height, with a full-size shelf below for convenient storage of firewood and utensils, keeping everything you need within reach.

Chicago Brick Oven CBO-750 Hybrid w/ Stand: Blazing Heat & Precision Control

The CBO-750 Hybrid features a dual-burner system that delivers unmatched heat and precision, essential for achieving high-quality results across various recipes. The infrared hearth burner provides an impressive 36,000 BTUs to the cooking surface, reaching up to 1000°F for high-intensity cooking. This direct heat is perfect for achieving a crispy pizza crust, caramelized vegetables, or seared meats, ensuring an even cook that enhances flavors and textures in every dish.

Positioned at the back, the ambient burner supplies 27,000 BTUs (or 18,000 BTUs on propane), circulating steady heat throughout the oven to prevent cold spots and create an ideal environment for dishes requiring low, consistent heat, like roasts, breads, and casseroles. This dual-burner configuration heats the oven to 700-800°F in just 45 minutes and maintains this heat for hours, offering seamless control across all cooking styles and delivering restaurant-quality results.

CBO FlameRoll Technology | Heat Distribution Redefined 

Only Chicago Brick Oven offers FlameRoll™ Technology, which uses a rolling flame within its low-dome design to circulate heat evenly across the oven. This feature ensures consistent heat throughout, eliminating cold spots and infusing each dish with authentic smoky flavor. The rolling flames also add a captivating visual, blending style and performance to elevate your outdoor kitchen.

Chicago Brick Oven | Built To Last

Built for outdoor resilience, the CBO-750 Hybrid is crafted to endure the elements year-round. Made in the USA, this oven features an interior lined with high-quality refractory cement reinforced with stainless steel fibers, making it exceptionally durable. The 18-gauge galvanized steel exterior resists rust, while the cast aluminum decorative door offers a lightweight yet durable cover when not in use.

The Class A stainless steel double-wall chimney enhances heat retention and efficient exhaust, ensuring top-notch durability and performance. With these weather-resistant features, the CBO-750 Hybrid delivers professional results season after season. To maintain its appearance and functionality, covering the oven during extreme weather is recommended.

Spacious Cooking Area for Family Meals and Gatherings

With a 38” x 28” hearth surface, the CBO-750 Hybrid accommodates multiple dishes at once, making it perfect for family gatherings and parties. This spacious cooking area supports a variety of menu options, from pizzas to roasted meats, breads, and vegetables, allowing you to create memorable meals for any occasion.

Chicago Brick Oven CBO-750 Commercial Grade Pizza Oven

Built to suit both home and professional settings, the CBO-750 Hybrid Pizza Oven combines versatility and durability. While the residential model is ideal for outdoor home use with easy installation and dual-fuel capability, the commercial model is certified for indoor and outdoor applications, meeting strict standards like UL 2162 and NFPA 96. With its durable, commercial-grade construction, the CBO-750 is ideal for chefs looking for quality, consistency, and adaptability in a versatile pizza oven.

Chicago Brick Oven CBO-750 Pizza Oven | No Assembly Required

The Chicago Brick Oven CBO-750 arrives fully assembled and ready for gas connection to your natural gas or propane source. Just cure the oven before your first use for years of reliable, wood-fired perfection.

Chicago Brick Oven Hybrid Gas Burner: Optimized Performance for Every Elevation

For optimal performance at any altitude, Chicago Brick Oven customizes the CBO-750 Hybrid for your specific elevation. Adjustments to the gas burner system ensure consistent heat, efficient fuel use, and reliable results, allowing you to enjoy the ultimate wood-fired experience no matter where you are.

Warranty

Chicago Brick Oven warrants its products to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase. Labor not included. Refer to the manufacturer’s manual for full warranty details.

Manufacturer Information

Click here for the Specs

Click here the Owner Manual


Chicago Brick Oven CBO-750 Dual Fuel Pizza Oven w/ Stand
Model CBO-O-CT-750-HYB
Country of Origin USA
Class Premium
Fuel Type Natural Gas, Propane, & Wood
Collection CBO 750
Configuration Countertop w/ 12-Inch Skirt
Exterior Material Powder Coated Steel
Exterior Colors
  • Silver Vein
  • Solar Black
  • Copper Vein
Stationary Stand Color Black
Width 35.5"
Total Height 81.875"
Depth 47"
Stand Height 33"
Weight 1030 lbs.
Total BTUs 64,000
Number of Burners 2 Burners
Infrared Hearth Burner Output 36,000 BTUs
Ambient Burner Output 27,000 BTUs (Natural Gas)
Opening Door Width 17"
Cooking Grid Dimensions 38" x 28"
Total Grilling Area 1064 Sq. Inches
Pizza Count 2
Maximum Temperature 1000°F
Made in USA Yes
Commercial-Grade Multi-User No
Thermometer No
WiFi/Bluetooth Enabled None
Grill Lights None
Side Shelves No
Marine Grade No
Insulation Ceramic Fiber
Door Material Cast Aluminum
Interior Material Refractory Cement
Chimney Material Powder Coated Steel
Chimney Height 24"
Burner Material Stainless Steel
Front Shelf No

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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    Chicago Brick Oven CBO-750 Commercial Dual Fuel Pizza Oven w/ Stand

    Key Features

    • Hybrid Fuel Flexibility: Switch between authentic wood-fired flavor or convenient natural gas to match any cooking style or occasion.
    • Durable Steel Stand: Powder-coated steel stand with a full-size bottom shelf for easy storage of wood and utensils.
    • Commercial Grade: Designed for high-use, certified for indoor/outdoor applications, and built to withstand professional kitchen demands.
    • Powerful Burners: 36,000 BTU infrared hearth burner and 27,000 BTU ambient burner provide intense, even heat for flawless cooking.
    • FlameRoll™ Technology: Creates a rolling flame that circulates heat evenly, adding rich, smoky flavor to every dish.
    • Three Cooking Methods in One: Radiant heat, convection, and conduction for versatile searing, baking, and slow-roasting.
    • Customizable Smoky Flavor: Experiment with apple, cherry, mesquite, and more to create distinctive smoky flavors.
    • Spacious 38” x 28” Cooking Surface: Large enough for multiple pizzas or dishes, perfect for family meals and gatherings.
    • Quick Ignition & Safety: Instant electronic ignition with a safety shut-off, keeping burners active only in open-door mode.
    • Certified Safe: Meets ANSI Z21.58, CSA 1.6, and NSF standards for outstanding safety and performance.
    • Ready to Install: Pre-assembled for easy countertop setup and gas connection (curing required before use).
    • Accessory Kit Included: Comes with a pizza peel, cleaning brush, and infrared thermometer for precise temperature control.
    • Made in the USA: Proudly crafted for long-lasting quality and performance.

    CBO-750 Hybrid Commercial Grade Freestanding Pizza Oven: Fuel Versatility Perfected

    The CBO-750 Hybrid Freestanding Oven lets you experience the best of both worlds with dual-fuel capability, giving you the choice between quick, reliable gas ignition and traditional wood-fired cooking. Whether you need fast, consistent heat from natural gas or crave the rich, smoky flavor of wood-fired cooking, this hybrid oven adapts to any occasion. This unique design offers a balance of convenience and authentic taste, making it the perfect centerpiece for any outdoor kitchen.

    Complete with a 33-inch stationary stand, the CBO-750 Hybrid brings versatility and ease to your cooking space. The black powder-coated stand elevates the oven to an ergonomic 45-inch cooking height, with a full-size shelf below for convenient storage of firewood and utensils, keeping everything you need within reach.

    Chicago Brick Oven CBO-750 Hybrid w/ Stand: Blazing Heat & Precision Control

    The CBO-750 Hybrid features a dual-burner system that delivers unmatched heat and precision, essential for achieving high-quality results across various recipes. The infrared hearth burner provides an impressive 36,000 BTUs to the cooking surface, reaching up to 1000°F for high-intensity cooking. This direct heat is perfect for achieving a crispy pizza crust, caramelized vegetables, or seared meats, ensuring an even cook that enhances flavors and textures in every dish.

    Positioned at the back, the ambient burner supplies 27,000 BTUs (or 18,000 BTUs on propane), circulating steady heat throughout the oven to prevent cold spots and create an ideal environment for dishes requiring low, consistent heat, like roasts, breads, and casseroles. This dual-burner configuration heats the oven to 700-800°F in just 45 minutes and maintains this heat for hours, offering seamless control across all cooking styles and delivering restaurant-quality results.

    CBO FlameRoll Technology | Heat Distribution Redefined 

    Only Chicago Brick Oven offers FlameRoll™ Technology, which uses a rolling flame within its low-dome design to circulate heat evenly across the oven. This feature ensures consistent heat throughout, eliminating cold spots and infusing each dish with authentic smoky flavor. The rolling flames also add a captivating visual, blending style and performance to elevate your outdoor kitchen.

    Chicago Brick Oven | Built To Last

    Built for outdoor resilience, the CBO-750 Hybrid is crafted to endure the elements year-round. Made in the USA, this oven features an interior lined with high-quality refractory cement reinforced with stainless steel fibers, making it exceptionally durable. The 18-gauge galvanized steel exterior resists rust, while the cast aluminum decorative door offers a lightweight yet durable cover when not in use.

    The Class A stainless steel double-wall chimney enhances heat retention and efficient exhaust, ensuring top-notch durability and performance. With these weather-resistant features, the CBO-750 Hybrid delivers professional results season after season. To maintain its appearance and functionality, covering the oven during extreme weather is recommended.

    Spacious Cooking Area for Family Meals and Gatherings

    With a 38” x 28” hearth surface, the CBO-750 Hybrid accommodates multiple dishes at once, making it perfect for family gatherings and parties. This spacious cooking area supports a variety of menu options, from pizzas to roasted meats, breads, and vegetables, allowing you to create memorable meals for any occasion.

    Chicago Brick Oven CBO-750 Commercial Grade Pizza Oven

    Built to suit both home and professional settings, the CBO-750 Hybrid Pizza Oven combines versatility and durability. While the residential model is ideal for outdoor home use with easy installation and dual-fuel capability, the commercial model is certified for indoor and outdoor applications, meeting strict standards like UL 2162 and NFPA 96. With its durable, commercial-grade construction, the CBO-750 is ideal for chefs looking for quality, consistency, and adaptability in a versatile pizza oven.

    Chicago Brick Oven CBO-750 Pizza Oven | No Assembly Required

    The Chicago Brick Oven CBO-750 arrives fully assembled and ready for gas connection to your natural gas or propane source. Just cure the oven before your first use for years of reliable, wood-fired perfection.

    Chicago Brick Oven Hybrid Gas Burner: Optimized Performance for Every Elevation

    For optimal performance at any altitude, Chicago Brick Oven customizes the CBO-750 Hybrid for your specific elevation. Adjustments to the gas burner system ensure consistent heat, efficient fuel use, and reliable results, allowing you to enjoy the ultimate wood-fired experience no matter where you are.

    Warranty

    Chicago Brick Oven warrants its products to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase. Labor not included. Refer to the manufacturer’s manual for full warranty details.

    Manufacturer Information

    Click here for the Specs

    Click here the Owner Manual


    Chicago Brick Oven CBO-750 Dual Fuel Pizza Oven w/ Stand
    Model CBO-O-CT-750-HYB
    Country of Origin USA
    Class Premium
    Fuel Type Natural Gas, Propane, & Wood
    Collection CBO 750
    Configuration Countertop w/ 12-Inch Skirt
    Exterior Material Powder Coated Steel
    Exterior Colors
    • Silver Vein
    • Solar Black
    • Copper Vein
    Stationary Stand Color Black
    Width 35.5"
    Total Height 81.875"
    Depth 47"
    Stand Height 33"
    Weight 1030 lbs.
    Total BTUs 64,000
    Number of Burners 2 Burners
    Infrared Hearth Burner Output 36,000 BTUs
    Ambient Burner Output 27,000 BTUs (Natural Gas)
    Opening Door Width 17"
    Cooking Grid Dimensions 38" x 28"
    Total Grilling Area 1064 Sq. Inches
    Pizza Count 2
    Maximum Temperature 1000°F
    Made in USA Yes
    Commercial-Grade Multi-User No
    Thermometer No
    WiFi/Bluetooth Enabled None
    Grill Lights None
    Side Shelves No
    Marine Grade No
    Insulation Ceramic Fiber
    Door Material Cast Aluminum
    Interior Material Refractory Cement
    Chimney Material Powder Coated Steel
    Chimney Height 24"
    Burner Material Stainless Steel
    Front Shelf No

    Shipping & Delivery Details

    This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

    Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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