Blaze Prelude LBM 25 Inch 3-Burner Built-In Gas Grill
SKU BLZ-3LBM-NG
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$1,459.00
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888-678-3530
In Stock
Ships in 1-3 Days
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Owner Operated Customer Service - Open 7 Days A Week
30-Day Easy Returns - No Restocking Fees
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Description
Blaze Prelude LBMÂ 25 Inch 3-Burner Grill
Key Features
- Blazing 42,000 BTUs from three powerful stainless steel burners, delivering the searing heat you crave.
- Tough 304 stainless steel construction for year-round grilling, no matter what the weather throws your way.
- Double-lined grill hood locks in heat and protects against discoloration—keeps your grill looking brand new.
- 558 square inches of grilling heaven—perfect for grilling up to 16 juicy burgers or a variety of your BBQ favorites.
- Heavy-duty 8mm stainless steel cooking rods for those perfect grill marks, with non-stick magic for easy flipping.
- Flame-stabilizing grids that cut down flare-ups, keeping your grilling smooth and stress-free.
- Heat zone separators let you master multiple dishes at once with precise temperature control across your grill.
- No-battery flame thrower ignition—just push, turn, and start cooking!
- Backup ignition system with a flash tube because we’ve all been there, and Blaze’s got your back.
-
Lifetime warranty—enjoy worry-free grilling for a lifetime of BBQ memories.
Blaze Prelude LBM 25-Inch Built-In Gas Grill | High-Performance Grilling, Compact Design
Ready to upgrade your outdoor kitchen without sacrificing space or power? The Blaze Prelude LBM 25-Inch 3-Burner Built-In Gas Grill delivers premium grilling capabilities with a compact footprint, perfect for smaller outdoor kitchens or patios. Built to handle any BBQ feast, this grill’s 42,000 BTUs of cooking power across three stainless steel burners gives you professional-grade performance in a size that fits right into your life.
Your grill will look just as sleek and polished as the day you installed it, thanks to its 304 stainless steel body. Weather? Rust? High heat? No problem! The Blaze Prelude’s stainless steel construction resists it all, making sure your grill lasts through countless BBQ seasons while being super easy to clean.
Say goodbye to fluctuating temperatures. The double-lined grill hood keeps heat locked in, ensuring your food cooks evenly—even when you’re grilling on a chilly day. Blaze customers rave about how quickly this grill heats up to 600°F, allowing you to sear those steaks to perfection in minutes, no matter the weather 42,000 BTUs of Grilling Power Across 3 High-Performance Burners
With three stainless steel tube burners offering 42,000 BTUs, you can count on this grill to deliver consistent, high heat. Whether you're flipping burgers for the family or cooking multiple dishes for a party, you’ll experience even cooking thanks to the heat zone separators, which let you grill different foods at different temperatures simultaneously​(
The heavy-duty 8mm cooking grates are designed for maximum surface contact, giving you those gorgeous, Instagram-worthy sear marks while ensuring even cooking. The tightly spaced grates prevent delicate foods from falling through, making grilling veggies or fish hassle-free. Plus, cleanup is a breeze thanks to the non-stick, easy-flip design of the grates.
No more flare-ups ruining your BBQ vibe. The flame stabilizing grids minimize grease flare-ups and vaporize drippings to add a smoky flavor to your food. Plus, with heat zone separators, you can effortlessly grill steaks on one side and veggies on the other—at different temps!Â
With Blaze’s Flame Thrower ignition system, you’ll never have to worry about lighting the grill. Just push and turn to fire up each burner individually. And if you need a backup, the Flash Tube secondary ignition ensures you’re never left without a flame.Â
The Blaze Prelude LBM comes with a best-in-class lifetime warranty, offering you peace of mind that your grill is built to last. Whether you're grilling for your family or cooking for friends, you can count on this grill to deliver delicious results for years to come.
Upgrade your grilling game today with the Blaze Prelude LBM 25-Inch 3-Burner Built-In Gas Grill and experience effortless outdoor cooking, no matter your space. Plus, enjoy free shipping when you order now!
Manufacturer Information
Click here for the Owner Manual
Click here for Cut-Out Dimensions
Click here for Infrared Searing Burner Instructions
Warranty Information
Blaze gas grills and side burners come with a lifetime warranty that covers any manufacturing and workmanship defects in components such as control valves, cooking grids, stainless steel housing, stainless steel burners, flame tamers, heat zone separators, and all other stainless steel elements. The control valves on the side burners have a fifteen (15) year warranty. All electrical and ignition components are safeguarded by a one (1) year warranty from the date of purchase. It is essential to register the grills within thirty (30) days for these warranties to be applicable.
Blaze Grills Learning Center
Blaze Grills Recipe Center
Buy now and enjoy free shipping!
Specs & Dimensions
Blaze Prelude LBM 25 Inch Built-In Gas Grill |
|
|---|---|
| Models |
|
| Collection | Prelude LBM Series |
| Configuration | Built In |
| Material | 304 Stainless Steel |
| Fuel Type | Natural Gas (NG) or Propane (LP) |
| Primary Color | Stainless Steel |
| Dimensions |
|
| Cut Out Dimensions |
|
| Weight | 88 Lbs. |
| Burner Material | 304 Stainless Steel |
| Burner Type | Tube Burners |
| Number of Burners | 3 Burners |
| Total Grilling BTUs | 42,000 BTUs |
| Total BTUs Per Burner | 14,000 BTUs |
| Cooking Grate Material | Stainless Steel |
| Cooking Grate Type | 8mm Rounded Cooking Grates |
| Total Grilling Area | 558 Sq. Inches |
| Main Grilling Area | 417 Sq. Inches |
| Secondary Grilling Area | 141 Sq. Inches |
| Grilling Grid Dimensions | 22 3/8" X 18" |
| Burger Count | 16 Burgers |
| Rotisserie Infrared Burner | None |
| Rotisserie Kit | Sold Separately |
| Primary Ignition Ignition Type | Flame Thrower Ignition |
| Secondary Ignition Flash Tubes | Included |
| 16 Gauge Stainless Steel Stabilizing Grids | Included |
| Heat Zone Separators | Included |
| Number of Heat Zones | 3 |
| Gas Hose Included | No |
| Spring Assisted Hood | No |
| Thermometer | Analog on Grill Hood |
| Grilling Lights | No |
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Shipping & Delivery Info
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
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Authorized Dealer
In Stock
Ships in 1-3 Business Days
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Description
Blaze Prelude LBMÂ 25 Inch 3-Burner Grill
Key Features
- Blazing 42,000 BTUs from three powerful stainless steel burners, delivering the searing heat you crave.
- Tough 304 stainless steel construction for year-round grilling, no matter what the weather throws your way.
- Double-lined grill hood locks in heat and protects against discoloration—keeps your grill looking brand new.
- 558 square inches of grilling heaven—perfect for grilling up to 16 juicy burgers or a variety of your BBQ favorites.
- Heavy-duty 8mm stainless steel cooking rods for those perfect grill marks, with non-stick magic for easy flipping.
- Flame-stabilizing grids that cut down flare-ups, keeping your grilling smooth and stress-free.
- Heat zone separators let you master multiple dishes at once with precise temperature control across your grill.
- No-battery flame thrower ignition—just push, turn, and start cooking!
- Backup ignition system with a flash tube because we’ve all been there, and Blaze’s got your back.
-
Lifetime warranty—enjoy worry-free grilling for a lifetime of BBQ memories.
Blaze Prelude LBM 25-Inch Built-In Gas Grill | High-Performance Grilling, Compact Design
Ready to upgrade your outdoor kitchen without sacrificing space or power? The Blaze Prelude LBM 25-Inch 3-Burner Built-In Gas Grill delivers premium grilling capabilities with a compact footprint, perfect for smaller outdoor kitchens or patios. Built to handle any BBQ feast, this grill’s 42,000 BTUs of cooking power across three stainless steel burners gives you professional-grade performance in a size that fits right into your life.
Your grill will look just as sleek and polished as the day you installed it, thanks to its 304 stainless steel body. Weather? Rust? High heat? No problem! The Blaze Prelude’s stainless steel construction resists it all, making sure your grill lasts through countless BBQ seasons while being super easy to clean.
Say goodbye to fluctuating temperatures. The double-lined grill hood keeps heat locked in, ensuring your food cooks evenly—even when you’re grilling on a chilly day. Blaze customers rave about how quickly this grill heats up to 600°F, allowing you to sear those steaks to perfection in minutes, no matter the weather 42,000 BTUs of Grilling Power Across 3 High-Performance Burners
With three stainless steel tube burners offering 42,000 BTUs, you can count on this grill to deliver consistent, high heat. Whether you're flipping burgers for the family or cooking multiple dishes for a party, you’ll experience even cooking thanks to the heat zone separators, which let you grill different foods at different temperatures simultaneously​(
The heavy-duty 8mm cooking grates are designed for maximum surface contact, giving you those gorgeous, Instagram-worthy sear marks while ensuring even cooking. The tightly spaced grates prevent delicate foods from falling through, making grilling veggies or fish hassle-free. Plus, cleanup is a breeze thanks to the non-stick, easy-flip design of the grates.
No more flare-ups ruining your BBQ vibe. The flame stabilizing grids minimize grease flare-ups and vaporize drippings to add a smoky flavor to your food. Plus, with heat zone separators, you can effortlessly grill steaks on one side and veggies on the other—at different temps!Â
With Blaze’s Flame Thrower ignition system, you’ll never have to worry about lighting the grill. Just push and turn to fire up each burner individually. And if you need a backup, the Flash Tube secondary ignition ensures you’re never left without a flame.Â
The Blaze Prelude LBM comes with a best-in-class lifetime warranty, offering you peace of mind that your grill is built to last. Whether you're grilling for your family or cooking for friends, you can count on this grill to deliver delicious results for years to come.
Upgrade your grilling game today with the Blaze Prelude LBM 25-Inch 3-Burner Built-In Gas Grill and experience effortless outdoor cooking, no matter your space. Plus, enjoy free shipping when you order now!
Manufacturer Information
Click here for the Owner Manual
Click here for Cut-Out Dimensions
Click here for Infrared Searing Burner Instructions
Warranty Information
Blaze gas grills and side burners come with a lifetime warranty that covers any manufacturing and workmanship defects in components such as control valves, cooking grids, stainless steel housing, stainless steel burners, flame tamers, heat zone separators, and all other stainless steel elements. The control valves on the side burners have a fifteen (15) year warranty. All electrical and ignition components are safeguarded by a one (1) year warranty from the date of purchase. It is essential to register the grills within thirty (30) days for these warranties to be applicable.
Blaze Grills Learning Center
Blaze Grills Recipe Center
Buy now and enjoy free shipping!
Specs & Dimensions
Blaze Prelude LBM 25 Inch Built-In Gas Grill |
|
|---|---|
| Models |
|
| Collection | Prelude LBM Series |
| Configuration | Built In |
| Material | 304 Stainless Steel |
| Fuel Type | Natural Gas (NG) or Propane (LP) |
| Primary Color | Stainless Steel |
| Dimensions |
|
| Cut Out Dimensions |
|
| Weight | 88 Lbs. |
| Burner Material | 304 Stainless Steel |
| Burner Type | Tube Burners |
| Number of Burners | 3 Burners |
| Total Grilling BTUs | 42,000 BTUs |
| Total BTUs Per Burner | 14,000 BTUs |
| Cooking Grate Material | Stainless Steel |
| Cooking Grate Type | 8mm Rounded Cooking Grates |
| Total Grilling Area | 558 Sq. Inches |
| Main Grilling Area | 417 Sq. Inches |
| Secondary Grilling Area | 141 Sq. Inches |
| Grilling Grid Dimensions | 22 3/8" X 18" |
| Burger Count | 16 Burgers |
| Rotisserie Infrared Burner | None |
| Rotisserie Kit | Sold Separately |
| Primary Ignition Ignition Type | Flame Thrower Ignition |
| Secondary Ignition Flash Tubes | Included |
| 16 Gauge Stainless Steel Stabilizing Grids | Included |
| Heat Zone Separators | Included |
| Number of Heat Zones | 3 |
| Gas Hose Included | No |
| Spring Assisted Hood | No |
| Thermometer | Analog on Grill Hood |
| Grilling Lights | No |
Â
Shipping & Delivery Info
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
