Placeholder Alfresco ALXE 56-Inch Freestanding Gas Grill w/ Sear Zone & Rotisserie
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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience

Alfresco ALXE 56-Inch Freestanding Gas All Grill With Sear Zone And Rotisserie

$13,765.00
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  • Product Reviews
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12/27/2021
Daniel W.
United States
High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
12/27/2021
Daniel W.
United States
High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
10/12/2021
David C.
United States
This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
10/12/2021
David C.
United States
This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
09/27/2021
John K.
United States
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
09/27/2021
John K.
United States
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
05/18/2021
Bob T.
United States
I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
05/18/2021
Bob T.
United States
I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
05/03/2021
Mark M.
United States
excellent service
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
04/09/2021
Steve B.
United States
Great service and sales!! Will order another from them for sure!!
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
04/09/2021
Steve B.
United States
Great service and sales!! Will order another from them for sure!!
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
02/25/2021
Mark M.
United States
Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
02/25/2021
Mark M.
United States
Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
02/01/2021
bryant k.
United States
It's fantastic!
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
02/01/2021
bryant k.
United States
It's fantastic!
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
01/29/2021
Sarah K.
United States
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
01/29/2021
Sarah K.
United States
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/22/2020
Jeff K.
United States
Incredible smoker/grill that is built with high quality materials.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/22/2020
Jeff K.
United States
Incredible smoker/grill that is built with high quality materials.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/01/2020
Brian S.
United States
I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
12/01/2020
Brian S.
United States
I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
06/20/2020
Barbara K.
United States
Great. We are ordering more from you
Memphis Wood Fire Grills Premium Barbeque Pellets
06/20/2020
Barbara K.
United States
Great. We are ordering more from you
Memphis Wood Fire Grills Premium Barbeque Pellets
05/31/2020
Lee L.
United States
after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight...after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight when you lift it right-side up. Assembly was straight forward. It probably took more time to remove the protective plastic covering on the grill than to put everything together. It was a little tricky to put the ethernet cable plug for the wifi antenna through the round grommet though. The wifi setup was a little confusing at first. It had to be first done on the phone without the app. Then the rest was all through the Memphis app. So how does it work It's amazing. The temperature control was quite good. Using my thermoworks smoke I kept an eye on the temp fluctuations and it wavers about 10 degrees /- from the set temp. Smoking ribs at 225 was as easy as setting the temp and watching for the meat to come to temp. Coming from a Weber propane and a Weber charcoal grill it was do much easier. I could never get 225F on the propane grill with constantly fidgeting with the fire. Also no more smoker box! The ribs were delicious and I think better than our local BBQ joint (45min drive away). Can't wait to put a brisket on to see how it will turn out. It is $$$$ but the 304 stainless, oven-quality gasket and the brains controlling the temp makes it worth every dollar.
Memphis VG0002S Elite 69" Stainless Steel Freestanding Wood Fire Pellet Grill w/ Wifi
09/09/2019
Justin A.
United States
Very responsive by phone and email. Pleasure to do business with.
Fast Eddys Cookshack FEC100 Pellet Smoker Oven
09/09/2019
Justin A.
United States
Very responsive by phone and email. Pleasure to do business with.
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
05/15/2019
Ken H.
United States
Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is...Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is everywhere :-) Fired up perfectly - grateful for the problem free order.
Memphis Pro & Advantage Small Grate Cooking Area Upgrade Kit
05/09/2019
Michelle F.
United States
This was a replacement and it works great!
Cookshack PV530 Universal Meat Probe
01/10/2019
Becki T.
United States
I never used it, it was a gift he asked for.
Louisiana Grills 20 Pound Hopper Extension
09/13/2018
Michael R.
United States
Bought it for my uncle. He absolutely loves it!
Green Mountain Grills Davy Crockett Tailgater Pellet Grill Bonus Package
REVIEWS

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Alfresco ALXE 56-Inch Freestanding Gas All Grill With Sear Zone And Rotisserie


Key Features

    • ACCUFIRE Heat 3 U-Burner SystemUnparalleled high-heat precision and even distribution, & extreme durability 18SR stainless steel for peak grilling excellence.
    • MEGA-DRIVE Built-In Rotisserie System: For quiet, powerful ultra-roasting from the smallest to largest of BBQ favorites.
    • SEAR ZONE Infrared Cooking: Ability to reach 1500ºF in just 4 minutes, cooking 50% faster, reducing flare-ups. and delivering unmatched searing.
    • Dual 15,000 BTU Infrared Rotisserie Burner: Giving you 1500°F of roasting power for ultimate rotisserie versatility or cooking large dishes. 
    • Signature Taste Smoking System: Built-in drawer that smokes at 200°F across your entire grilling surface for an authentic smoked flavor, unlike any competitor.
    • Electro-Polished Non-Stick Grates: Provides 3/8-Inch rounded cooking grates allowing you to grill with perfect sear marks the most delicate of BBQ favorites. 
    • 998 sq. Inches Total Grilling Space: With ample space to grill up to 42 burgers at once, it's ideal for hosting and entertaining large gatherings.
    • Thick Refractive Ceramic Briquettes: Provide consistent, even heat for the perfect sear, and their innovative self-cleaning design simplifies grilling cleaning.
    • Control Panel Air Cooking Curtain: The innovative air curtain keeps the control panel cool, providing an extra layer of safety during high-heat grilling.
    • 110V Electronic Ignition with Heat-Protected Wiring: A reliable and quick grill start-up every time, while the heat-protected wiring gives an added layer of durability.
    • Three-Position Adjustable Warming Rack: Adds versatility to your grilling setup, providing space to keep food warm or toast buns, and can be tucked away when not needed.
    • Dual Halogen Built-In Lights: Bright dual halogen lights for easy and safe nighttime cooking.
    • Grill Hood Lift Assist System: Equipped with a hidden spiral torsion mechanism to allow for smooth, effortless opening of the grill hood, adding ease to your grilling experience.
    • Made in the USA: Crafted with American pride, these grills feature durable 304 stainless steel, perfectly hand-welded for superior quality.
    • Deluxe Grill Cart: Gives you two single access doors with propane tank slide holder, a double drawer system, two foldable stainless shelves w/ utensil holder, and caster wheels with locks. 
    • Grill Cover Included: Keep your grill clean and pristine when finished using.

Alfresco ALXE 56 Grill: BBQ Beast Mode Enabled

Step into the realm of supreme outdoor grilling with the Alfresco ALXE 56-Inch Freestanding Gas All Grill, boasting a Sear Zone and Rotisserie. This grand-scale grill redefines the limits of size and functionality, transforming into a complete, portable outdoor kitchen that encompasses every feature a professional griller could dream of. Its vast grilling surface spans 51 inches in width and 19 inches in depth, offering a total of 998 square inches for grilling. This space is ample enough to cook up to 42 burgers at once, ideal for hosting large events or simultaneously grilling various BBQ specialties.

The Alfresco Grill features a superior deluxe cart not only supports this massive grill but also offers extensive storage space, turning your outdoor grilling area into a movable feast of professional capabilities. With everything within easy reach, this grill invites you to engage in professional-level cooking with the utmost convenience and style. Whether you're hosting a big backyard bash or crafting a gourmet outdoor meal, the Alfresco ALXE 56-Inch Freestanding Gas All Grill is your gateway to exceptional grilling experiences.

Alfresco ALXE-56 Grill: Stick-No-More

Grill with ease using the Electro-Polished Non-Stick Grates on the Alfresco 56-Inch Freestanding Gas Grill. Perfect for delicate foods like fish or vegetables, these 3/8-inch rounded stainless steel grates offer unparalleled versatility for all grilling needs. From grilling tender veggies to sticky BBQ ribs or searing the perfect ribeye, these oversized grates are up to the task, ensuring you grill like a pro every time. Cleaning is a breeze, thanks to the three removable grill grate panels.

Enhance your grilling with the V-shaped Flavorized Searing Grates in the Sear Zone. They're designed to capture the natural juices, fats, and flavors, caramelizing them for that delectable, steakhouse-quality taste. Below the grates, the Refractive Ceramic Flat Top Pyramid Shaped Briquettes ensure even heat distribution across the entire grilling surface. These innovative briquettes protect your burners and reduce grease flare-ups, eliminating hot and cold spots for evenly cooked, flavorful food. Cleaning up is easy as each briquette tray is removable. Elevate your grilling game with the Alfresco 56-Inch Freestanding Gas Grill – a perfect blend of function and flavor.

Fire Up the Feast: Alfresco 56 Grill

Beneath the high-quality cooking grates of your Alfresco grill lies its powerhouse, the ACCUFIRE Heat U-Burner System. This system comprises three high-performance burners crafted from a robust blend of stainless steel and titanium, offering exceptional durability and resilience to high temperatures. Each burner in this advanced system delivers an impressive 27,500 BTUs, summing up to a total of 82,500 BTUs of grilling power when combined with the Sear Zone Burner. This cutting-edge technology allows you to achieve high-heat cooking or maintain any desired temperature, ensuring your culinary creations are grilled to perfection. The unique U-shaped design of these multi-fuel port burners ensures even heat distribution across the entire grilling surface, banishing uneven cooking spots and paving the way for BBQ excellence. Visualize preparing perfectly grilled steaks, each one evenly cooked and bursting with irresistible flavors.

To the left of the Alfresco 56-inch Freestanding Gas Grill sits the SEAR ZONE Infrared Cooking feature, which provides an additional 27,500 BTUs of searing power. This remarkable feature enables you to reach a staggering 1500ºF in just 4 minutes, reducing cooking time by half while minimizing flare-ups. The intense heat sears meat rapidly, locking in juices for succulent, perfectly crusted ribs or burgers. This functionality offers you the luxury of steakhouse-quality grilling right in the comfort of your backyard, transforming every meal into a gourmet experience.

Alfresco's MEGA-DRIVE: Rotisserie Reinvented

Alfresco designs every element with perfection featuring the MEGA-DRIVE Built-In Rotisserie System giving you ultra-roasting power, handling everything from chicken to large roasts with ease and precision. This chain-driven, whisper-quiet rotisserie kit system is designed for flawless rotisserie cooking without the hassle of assembling or worrying about your rotisserie kit breaking down. This powerful chain-driven system blows away the competition in motor strength handling up to 120 lbs. for handling large cookouts for the entire neighborhood. Paired with dual 15,000 BTU Infrared Rotisserie Burners, that deliver a powerful 1500°F roasting capability, ideal for a slow-roasted, evenly cooked whole chicken that's crispy on the outside and juicy inside. Easily adjust each infrared burner independently to the right from the front of your gas control panel for precision temperatures to match your ideal cooking temperature for chicken, veggies, kabobs, and more. No more buying store-bought rotisserie chicken that was made hours ago, cooking the perfect juicy tender chicken right in your backyard. 

Alfresco's Signature Smoke System: BBQ Smoke Show

The Alfresco grill's adaptability extends further with the Signature Taste Smoking System, ingeniously designed for an elevated grilling experience. Conveniently located right below the gas controls, this system includes a built-in drawer, simplifying the process of filling the smoker box. The independent burner of this smoking system is capable of generating up to 5,000 BTUs, maintaining a steady smoking temperature of 200°F. This feature is key to imparting a rich, smoky flavor to your dishes, a taste typically found in professional BBQ pit cooking.

What sets this smoker apart is its unique internal design, featuring a specialized passageway that ensures even smoke distribution across the entire grilling surface. This thoughtful design element allows the smoke to permeate your food uniformly, infusing it with an authentic smoky essence. Whether you’re smoking a brisket to tender perfection or infusing fish with a delicate smoky flavor, this system elevates your outdoor cooking, enabling you to achieve professional-quality, flavorful results right in your backyard.

Alfresco Grills Advanced Grilling Safety

Safety is a top priority in the design of the Alfresco grill, emphasized by the Industry First Control Panel Air Cooling Curtain. This innovative feature ensures the control panel remains cool to the touch, even during intense high-heat grilling sessions. The safe-touch design incorporates an insulating barrier that allows ample airflow between the gas control panel and the grill firebox, ensuring the grilling surface remains safe and cool during operation.

Adding to the grill's safety features is the 110V Electronic Ignition with Heat-Protected Wiring. This system guarantees a quick, reliable startup every time you grill, enhancing the durability and longevity of your appliance. The ignition wires are encased in a heat-resistant silicone sleeve, capable of withstanding temperatures up to 600°F, ensuring that the high heat of grilling does not compromise your safety. Nighttime grilling is made easy and safe with the Dual Halogen Built-In Lights. These bright, built-in halogen lights are conveniently controlled directly from the grilling gas control panel, eliminating the need to use a flashlight for night grilling sessions. The addition of these lights transforms nighttime grilling into a simple, enjoyable experience.

Lastly, the Grill Hood Lift Assist System demonstrates the ease of use and thoughtful design put into this grill. This system ensures the effortless opening of the grill hood, signifying the high-quality, durable construction synonymous with products Made in the USA. These combined safety features not only enhance the grilling experience but also reflect the commitment to quality and user-friendly design that Alfresco grills are known for.

Alfresco 56-Inch Deluxe Grill Cart Included

Your Alfresco 56-inch Gas Grill with Sear Zone Burner And Rotisserie sits on top of a 304 stainless steel constructed cart with all the storage space you could ever need for the ultimate grilling mobile station. Features ample storage space below with a single access door on both sides of your grill cart. On the left side single access door includes a propane gas tank slide-out holder for safe and secure propane gas storage. Easily slide your propane tank in and out of your cart for easy gas tank replacement when your fuel runs out and needs to be replaced. The propane tank holder comes with a screw tank holder that allows you to tighten down your propane gas tank for easy mobility without worrying if your tank is moving around. The center of your grill cart includes a spacious double drawer system with self-closing drawer glides and full extension drawer glides. This double drawer system is perfect for your outdoor cooking utensils, giving you quick and easy access to them while you grill up a feast. The self-closing drawer glide with full extension ensures your drawer opens and closes with ease. This soft-closing system also prevents slamming which preserves the longevity of your drawers.  The full-extension feature is great for having access to every inch of your drawer, making finding your accessories 1-2-3 or makes cleaning your drawers a breeze. On the side of your grill features two (2) stainless side foldable shelves for an expanded cooking space for grilling convenience. Open and close these shelves for a quick and convenient expanded cooking area. When finished, fold them up to make storing your grill easier. On one side of your side table, easily hang your grilling utensils with built-in grilling utensil hooks to hang your spatula, scrapers, and grilling tool making them within arm's reach. The bottom of your enormous mobile grill features four (4) 3-inch caster wheels with locks making mobility easy around the patio or backyard, bringing a feast to your family and friends. Lock your wheels in place to keep your grilling safe and secure. 


Manufacturer Information

Click here for the Care & Use Manual

Click here for the Spec Sheet

Click here for the Grill Parts List

Click here for the Grill Cart Parts List

Click here for Warranty Information


Warranty

Alfresco's commitment to quality is reflected in our warranty, ensuring that all stainless-steel components, including grill burners and round grates, are guaranteed against material and workmanship defects for the lifetime of the original buyer. The structural soundness of our stainless-steel briquette trays, grill grates, and drip pans is also assured, with a warranty covering defects in materials and workmanship for five years. Within the first two years from the date of purchase, Alfresco covers all parts and labor for repairs or replacements of any part found to be defective. Furthermore, all other grill components, such as igniters, are covered under warranty for one year, with two years of included labor. For comprehensive details, please refer to the manufacturer's manual regarding full warranty information.


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Alfresco ALXE 56-Inch Freestanding Gas All Grill With Sear Zone & Rotisserie

Models (SKU)
Configuration Freestanding 
Fuel Type Natural Gas (NG) or Propane (LP)
Collection ALXE
Exterior Material 304 Stainless Steel 
Primary Color Stainless Steel
Width 80.06"
Depth 26.81"
Height 51.13"
Weight 547 lbs
Burner Material 18-SR Stainless Steel + Titanium
Number of Burners 3 Burners
Burner Type 18SR - Accufire Heat System U-Burners
Total BTUs Per Burner 27,500 BTUs
Total Grilling BTUs 82,500 BTUs
Sear Zone Burner Included
Sear Zone Burner Total BTUs 27,500 BTUs
Sear Cooking Grates V Shaped Stainless Steel Cooking Grates
Warming Rack Type 3-Position Warming-Rack
Main Cooking Grid Material Stainless Steel
Main Cooking Grid Type Non-Stick Electro-Polished 3/8" Rounded Cooking Grate
Warming Rack Type 3-Position Warming-Rack
Cooking Grid Dimensions 51" X 19"
Main Grilling Area 998 Sq. Inches
Burger Count 42
Infrared Rotisserie Burner Included
Infrared Rotisserie BTUs 30,000 (Two (2)- 15,000 BTU Infrared Burners)
Rotisserie Kit Included
Rotisserie Kit Type Integrated Mega-Drive Rotisserie System
Primary Ignition Type Push Button Ignition
Primary Ignition Power Source 110V AC
Flame Tamers Included
Flame Tamer Type Ceramic Briquettes
Heat Zone Separators No
Secondary Ignition System None
Signature Taste Integrated Smoking System Included
Signature Taste Integrated Smoking System Burner Total BTUs 5,000 BTUs
Spring Assisted Hood Yes
Thermometer Analog Thermometer on Grill Hood
Grill Lights Exterior/Interior Lighting Included
Exterior Lighting Type Amber Colored LED Lights on Gas Controls (Requires 110V Electrical Plug-in)
Interior Lighting Type Dual Built-In Halogen Lights (Requires 110V Electrical Plug-in)
Grill Cart Type Deluxe Grill Cart
Grill Cart Door Type Door Two (2) Single Access Doors
Grill Cart Drawer Type Door Double Drawer System
Propane Tank Slide Out Holder Included
Two foldable Side Shelves Included
Utensil Holders Included
Grill Cart Wheel Type 4 Caster Wheels With Locks
Made in the USA Yes

 

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Shop Alfresco Grills

Alfresco ALXE 56-Inch Freestanding Gas All Grill With Sear Zone And Rotisserie


Key Features

    • ACCUFIRE Heat 3 U-Burner SystemUnparalleled high-heat precision and even distribution, & extreme durability 18SR stainless steel for peak grilling excellence.
    • MEGA-DRIVE Built-In Rotisserie System: For quiet, powerful ultra-roasting from the smallest to largest of BBQ favorites.
    • SEAR ZONE Infrared Cooking: Ability to reach 1500ºF in just 4 minutes, cooking 50% faster, reducing flare-ups. and delivering unmatched searing.
    • Dual 15,000 BTU Infrared Rotisserie Burner: Giving you 1500°F of roasting power for ultimate rotisserie versatility or cooking large dishes. 
    • Signature Taste Smoking System: Built-in drawer that smokes at 200°F across your entire grilling surface for an authentic smoked flavor, unlike any competitor.
    • Electro-Polished Non-Stick Grates: Provides 3/8-Inch rounded cooking grates allowing you to grill with perfect sear marks the most delicate of BBQ favorites. 
    • 998 sq. Inches Total Grilling Space: With ample space to grill up to 42 burgers at once, it's ideal for hosting and entertaining large gatherings.
    • Thick Refractive Ceramic Briquettes: Provide consistent, even heat for the perfect sear, and their innovative self-cleaning design simplifies grilling cleaning.
    • Control Panel Air Cooking Curtain: The innovative air curtain keeps the control panel cool, providing an extra layer of safety during high-heat grilling.
    • 110V Electronic Ignition with Heat-Protected Wiring: A reliable and quick grill start-up every time, while the heat-protected wiring gives an added layer of durability.
    • Three-Position Adjustable Warming Rack: Adds versatility to your grilling setup, providing space to keep food warm or toast buns, and can be tucked away when not needed.
    • Dual Halogen Built-In Lights: Bright dual halogen lights for easy and safe nighttime cooking.
    • Grill Hood Lift Assist System: Equipped with a hidden spiral torsion mechanism to allow for smooth, effortless opening of the grill hood, adding ease to your grilling experience.
    • Made in the USA: Crafted with American pride, these grills feature durable 304 stainless steel, perfectly hand-welded for superior quality.
    • Deluxe Grill Cart: Gives you two single access doors with propane tank slide holder, a double drawer system, two foldable stainless shelves w/ utensil holder, and caster wheels with locks. 
    • Grill Cover Included: Keep your grill clean and pristine when finished using.

Alfresco ALXE 56 Grill: BBQ Beast Mode Enabled

Step into the realm of supreme outdoor grilling with the Alfresco ALXE 56-Inch Freestanding Gas All Grill, boasting a Sear Zone and Rotisserie. This grand-scale grill redefines the limits of size and functionality, transforming into a complete, portable outdoor kitchen that encompasses every feature a professional griller could dream of. Its vast grilling surface spans 51 inches in width and 19 inches in depth, offering a total of 998 square inches for grilling. This space is ample enough to cook up to 42 burgers at once, ideal for hosting large events or simultaneously grilling various BBQ specialties.

The Alfresco Grill features a superior deluxe cart not only supports this massive grill but also offers extensive storage space, turning your outdoor grilling area into a movable feast of professional capabilities. With everything within easy reach, this grill invites you to engage in professional-level cooking with the utmost convenience and style. Whether you're hosting a big backyard bash or crafting a gourmet outdoor meal, the Alfresco ALXE 56-Inch Freestanding Gas All Grill is your gateway to exceptional grilling experiences.

Alfresco ALXE-56 Grill: Stick-No-More

Grill with ease using the Electro-Polished Non-Stick Grates on the Alfresco 56-Inch Freestanding Gas Grill. Perfect for delicate foods like fish or vegetables, these 3/8-inch rounded stainless steel grates offer unparalleled versatility for all grilling needs. From grilling tender veggies to sticky BBQ ribs or searing the perfect ribeye, these oversized grates are up to the task, ensuring you grill like a pro every time. Cleaning is a breeze, thanks to the three removable grill grate panels.

Enhance your grilling with the V-shaped Flavorized Searing Grates in the Sear Zone. They're designed to capture the natural juices, fats, and flavors, caramelizing them for that delectable, steakhouse-quality taste. Below the grates, the Refractive Ceramic Flat Top Pyramid Shaped Briquettes ensure even heat distribution across the entire grilling surface. These innovative briquettes protect your burners and reduce grease flare-ups, eliminating hot and cold spots for evenly cooked, flavorful food. Cleaning up is easy as each briquette tray is removable. Elevate your grilling game with the Alfresco 56-Inch Freestanding Gas Grill – a perfect blend of function and flavor.

Fire Up the Feast: Alfresco 56 Grill

Beneath the high-quality cooking grates of your Alfresco grill lies its powerhouse, the ACCUFIRE Heat U-Burner System. This system comprises three high-performance burners crafted from a robust blend of stainless steel and titanium, offering exceptional durability and resilience to high temperatures. Each burner in this advanced system delivers an impressive 27,500 BTUs, summing up to a total of 82,500 BTUs of grilling power when combined with the Sear Zone Burner. This cutting-edge technology allows you to achieve high-heat cooking or maintain any desired temperature, ensuring your culinary creations are grilled to perfection. The unique U-shaped design of these multi-fuel port burners ensures even heat distribution across the entire grilling surface, banishing uneven cooking spots and paving the way for BBQ excellence. Visualize preparing perfectly grilled steaks, each one evenly cooked and bursting with irresistible flavors.

To the left of the Alfresco 56-inch Freestanding Gas Grill sits the SEAR ZONE Infrared Cooking feature, which provides an additional 27,500 BTUs of searing power. This remarkable feature enables you to reach a staggering 1500ºF in just 4 minutes, reducing cooking time by half while minimizing flare-ups. The intense heat sears meat rapidly, locking in juices for succulent, perfectly crusted ribs or burgers. This functionality offers you the luxury of steakhouse-quality grilling right in the comfort of your backyard, transforming every meal into a gourmet experience.

Alfresco's MEGA-DRIVE: Rotisserie Reinvented

Alfresco designs every element with perfection featuring the MEGA-DRIVE Built-In Rotisserie System giving you ultra-roasting power, handling everything from chicken to large roasts with ease and precision. This chain-driven, whisper-quiet rotisserie kit system is designed for flawless rotisserie cooking without the hassle of assembling or worrying about your rotisserie kit breaking down. This powerful chain-driven system blows away the competition in motor strength handling up to 120 lbs. for handling large cookouts for the entire neighborhood. Paired with dual 15,000 BTU Infrared Rotisserie Burners, that deliver a powerful 1500°F roasting capability, ideal for a slow-roasted, evenly cooked whole chicken that's crispy on the outside and juicy inside. Easily adjust each infrared burner independently to the right from the front of your gas control panel for precision temperatures to match your ideal cooking temperature for chicken, veggies, kabobs, and more. No more buying store-bought rotisserie chicken that was made hours ago, cooking the perfect juicy tender chicken right in your backyard. 

Alfresco's Signature Smoke System: BBQ Smoke Show

The Alfresco grill's adaptability extends further with the Signature Taste Smoking System, ingeniously designed for an elevated grilling experience. Conveniently located right below the gas controls, this system includes a built-in drawer, simplifying the process of filling the smoker box. The independent burner of this smoking system is capable of generating up to 5,000 BTUs, maintaining a steady smoking temperature of 200°F. This feature is key to imparting a rich, smoky flavor to your dishes, a taste typically found in professional BBQ pit cooking.

What sets this smoker apart is its unique internal design, featuring a specialized passageway that ensures even smoke distribution across the entire grilling surface. This thoughtful design element allows the smoke to permeate your food uniformly, infusing it with an authentic smoky essence. Whether you’re smoking a brisket to tender perfection or infusing fish with a delicate smoky flavor, this system elevates your outdoor cooking, enabling you to achieve professional-quality, flavorful results right in your backyard.

Alfresco Grills Advanced Grilling Safety

Safety is a top priority in the design of the Alfresco grill, emphasized by the Industry First Control Panel Air Cooling Curtain. This innovative feature ensures the control panel remains cool to the touch, even during intense high-heat grilling sessions. The safe-touch design incorporates an insulating barrier that allows ample airflow between the gas control panel and the grill firebox, ensuring the grilling surface remains safe and cool during operation.

Adding to the grill's safety features is the 110V Electronic Ignition with Heat-Protected Wiring. This system guarantees a quick, reliable startup every time you grill, enhancing the durability and longevity of your appliance. The ignition wires are encased in a heat-resistant silicone sleeve, capable of withstanding temperatures up to 600°F, ensuring that the high heat of grilling does not compromise your safety. Nighttime grilling is made easy and safe with the Dual Halogen Built-In Lights. These bright, built-in halogen lights are conveniently controlled directly from the grilling gas control panel, eliminating the need to use a flashlight for night grilling sessions. The addition of these lights transforms nighttime grilling into a simple, enjoyable experience.

Lastly, the Grill Hood Lift Assist System demonstrates the ease of use and thoughtful design put into this grill. This system ensures the effortless opening of the grill hood, signifying the high-quality, durable construction synonymous with products Made in the USA. These combined safety features not only enhance the grilling experience but also reflect the commitment to quality and user-friendly design that Alfresco grills are known for.

Alfresco 56-Inch Deluxe Grill Cart Included

Your Alfresco 56-inch Gas Grill with Sear Zone Burner And Rotisserie sits on top of a 304 stainless steel constructed cart with all the storage space you could ever need for the ultimate grilling mobile station. Features ample storage space below with a single access door on both sides of your grill cart. On the left side single access door includes a propane gas tank slide-out holder for safe and secure propane gas storage. Easily slide your propane tank in and out of your cart for easy gas tank replacement when your fuel runs out and needs to be replaced. The propane tank holder comes with a screw tank holder that allows you to tighten down your propane gas tank for easy mobility without worrying if your tank is moving around. The center of your grill cart includes a spacious double drawer system with self-closing drawer glides and full extension drawer glides. This double drawer system is perfect for your outdoor cooking utensils, giving you quick and easy access to them while you grill up a feast. The self-closing drawer glide with full extension ensures your drawer opens and closes with ease. This soft-closing system also prevents slamming which preserves the longevity of your drawers.  The full-extension feature is great for having access to every inch of your drawer, making finding your accessories 1-2-3 or makes cleaning your drawers a breeze. On the side of your grill features two (2) stainless side foldable shelves for an expanded cooking space for grilling convenience. Open and close these shelves for a quick and convenient expanded cooking area. When finished, fold them up to make storing your grill easier. On one side of your side table, easily hang your grilling utensils with built-in grilling utensil hooks to hang your spatula, scrapers, and grilling tool making them within arm's reach. The bottom of your enormous mobile grill features four (4) 3-inch caster wheels with locks making mobility easy around the patio or backyard, bringing a feast to your family and friends. Lock your wheels in place to keep your grilling safe and secure. 


Manufacturer Information

Click here for the Care & Use Manual

Click here for the Spec Sheet

Click here for the Grill Parts List

Click here for the Grill Cart Parts List

Click here for Warranty Information


Warranty

Alfresco's commitment to quality is reflected in our warranty, ensuring that all stainless-steel components, including grill burners and round grates, are guaranteed against material and workmanship defects for the lifetime of the original buyer. The structural soundness of our stainless-steel briquette trays, grill grates, and drip pans is also assured, with a warranty covering defects in materials and workmanship for five years. Within the first two years from the date of purchase, Alfresco covers all parts and labor for repairs or replacements of any part found to be defective. Furthermore, all other grill components, such as igniters, are covered under warranty for one year, with two years of included labor. For comprehensive details, please refer to the manufacturer's manual regarding full warranty information.


Alfresco Learning Center


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Alfresco ALXE 56-Inch Freestanding Gas All Grill With Sear Zone & Rotisserie

Models (SKU)
Configuration Freestanding 
Fuel Type Natural Gas (NG) or Propane (LP)
Collection ALXE
Exterior Material 304 Stainless Steel 
Primary Color Stainless Steel
Width 80.06"
Depth 26.81"
Height 51.13"
Weight 547 lbs
Burner Material 18-SR Stainless Steel + Titanium
Number of Burners 3 Burners
Burner Type 18SR - Accufire Heat System U-Burners
Total BTUs Per Burner 27,500 BTUs
Total Grilling BTUs 82,500 BTUs
Sear Zone Burner Included
Sear Zone Burner Total BTUs 27,500 BTUs
Sear Cooking Grates V Shaped Stainless Steel Cooking Grates
Warming Rack Type 3-Position Warming-Rack
Main Cooking Grid Material Stainless Steel
Main Cooking Grid Type Non-Stick Electro-Polished 3/8" Rounded Cooking Grate
Warming Rack Type 3-Position Warming-Rack
Cooking Grid Dimensions 51" X 19"
Main Grilling Area 998 Sq. Inches
Burger Count 42
Infrared Rotisserie Burner Included
Infrared Rotisserie BTUs 30,000 (Two (2)- 15,000 BTU Infrared Burners)
Rotisserie Kit Included
Rotisserie Kit Type Integrated Mega-Drive Rotisserie System
Primary Ignition Type Push Button Ignition
Primary Ignition Power Source 110V AC
Flame Tamers Included
Flame Tamer Type Ceramic Briquettes
Heat Zone Separators No
Secondary Ignition System None
Signature Taste Integrated Smoking System Included
Signature Taste Integrated Smoking System Burner Total BTUs 5,000 BTUs
Spring Assisted Hood Yes
Thermometer Analog Thermometer on Grill Hood
Grill Lights Exterior/Interior Lighting Included
Exterior Lighting Type Amber Colored LED Lights on Gas Controls (Requires 110V Electrical Plug-in)
Interior Lighting Type Dual Built-In Halogen Lights (Requires 110V Electrical Plug-in)
Grill Cart Type Deluxe Grill Cart
Grill Cart Door Type Door Two (2) Single Access Doors
Grill Cart Drawer Type Door Double Drawer System
Propane Tank Slide Out Holder Included
Two foldable Side Shelves Included
Utensil Holders Included
Grill Cart Wheel Type 4 Caster Wheels With Locks
Made in the USA Yes

 

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.