Placeholder Alfresco ALXE 30-Inch Freestanding Grill w/ Sear Burner & Rotisserie
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No Sales Tax - Except NY | Best Price Guarantee |Easy Returns |0% Financing Available

Alfresco ALXE 30-Inch Freestanding Gas Grill with Marine Armour, Sear Zone, and Rotisserie

$6,983.00
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12/27/2021
Daniel W.
United States
High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
12/27/2021
Daniel W.
United States
High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
10/12/2021
David C.
United States
This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
10/12/2021
David C.
United States
This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
09/27/2021
John K.
United States
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
09/27/2021
John K.
United States
Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
05/18/2021
Bob T.
United States
I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
05/18/2021
Bob T.
United States
I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
05/03/2021
Mark M.
United States
excellent service
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
04/09/2021
Steve B.
United States
Great service and sales!! Will order another from them for sure!!
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
04/09/2021
Steve B.
United States
Great service and sales!! Will order another from them for sure!!
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
02/25/2021
Mark M.
United States
Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
02/25/2021
Mark M.
United States
Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
02/01/2021
bryant k.
United States
It's fantastic!
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
02/01/2021
bryant k.
United States
It's fantastic!
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
01/29/2021
Sarah K.
United States
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
01/29/2021
Sarah K.
United States
This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/22/2020
Jeff K.
United States
Incredible smoker/grill that is built with high quality materials.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/22/2020
Jeff K.
United States
Incredible smoker/grill that is built with high quality materials.
Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
12/01/2020
Brian S.
United States
I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
12/01/2020
Brian S.
United States
I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
06/20/2020
Barbara K.
United States
Great. We are ordering more from you
Memphis Wood Fire Grills Premium Barbeque Pellets
06/20/2020
Barbara K.
United States
Great. We are ordering more from you
Memphis Wood Fire Grills Premium Barbeque Pellets
05/31/2020
Lee L.
United States
after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight...after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight when you lift it right-side up. Assembly was straight forward. It probably took more time to remove the protective plastic covering on the grill than to put everything together. It was a little tricky to put the ethernet cable plug for the wifi antenna through the round grommet though. The wifi setup was a little confusing at first. It had to be first done on the phone without the app. Then the rest was all through the Memphis app. So how does it work It's amazing. The temperature control was quite good. Using my thermoworks smoke I kept an eye on the temp fluctuations and it wavers about 10 degrees /- from the set temp. Smoking ribs at 225 was as easy as setting the temp and watching for the meat to come to temp. Coming from a Weber propane and a Weber charcoal grill it was do much easier. I could never get 225F on the propane grill with constantly fidgeting with the fire. Also no more smoker box! The ribs were delicious and I think better than our local BBQ joint (45min drive away). Can't wait to put a brisket on to see how it will turn out. It is $$$$ but the 304 stainless, oven-quality gasket and the brains controlling the temp makes it worth every dollar.
Memphis VG0002S Elite 69" Stainless Steel Freestanding Wood Fire Pellet Grill w/ Wifi
09/09/2019
Justin A.
United States
Very responsive by phone and email. Pleasure to do business with.
Fast Eddys Cookshack FEC100 Pellet Smoker Oven
09/09/2019
Justin A.
United States
Very responsive by phone and email. Pleasure to do business with.
Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
05/15/2019
Ken H.
United States
Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is...Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is everywhere :-) Fired up perfectly - grateful for the problem free order.
Memphis Pro & Advantage Small Grate Cooking Area Upgrade Kit
05/09/2019
Michelle F.
United States
This was a replacement and it works great!
Cookshack PV530 Universal Meat Probe
01/10/2019
Becki T.
United States
I never used it, it was a gift he asked for.
Louisiana Grills 20 Pound Hopper Extension
09/13/2018
Michael R.
United States
Bought it for my uncle. He absolutely loves it!
Green Mountain Grills Davy Crockett Tailgater Pellet Grill Bonus Package
REVIEWS

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Alfresco ALXE 30-Inch Gas Grill With Marine Armour


Key Features

    • Marine Armour: Experience the ultimate outdoor defense against extreme weather, oxidation, UV rays, stains, and saltwater corrosion.
    • ACCUFIRE Heat U-Burner SystemThe industry standard with its unparalleled high-heat precision and even distribution, & extreme durability 18SR stainless steel for peak grilling excellence.
    • MEGA-DRIVE Built-In Rotisserie System: For quiet, power ultra-roasting from the smallest to largest of BBQ favorites.
    • SEAR ZONE Infrared Cooking: Ability to reach 1500ºF in just 4 minutes, cooking 50% faster, reducing flare-ups. and delivering unmatched searing.
    • 15,000 BTU Infrared Rotisserie Burner: Giving you 1500°F of roasting power for ultimate rotisserie versatility or cooking large BBQ favorites. 
    • Signature Taste Smoking System: Built-in drawer that smokes at 200°F across your entire grilling surface for an authentic smoked flavor, unlike any competitor.
    • Electro-Polished Non-Stick Grates: Provides 3/8-Inch rounded cooking grates allowing you to grill with perfect sear marks the most delicate of BBQ favorites. 
    • 542 Sq. Inches Total Grilling Space: With ample space to grill up to 20 burgers at once, it's ideal for hosting and entertaining large gatherings.
    • Thick Refractive Ceramic Briquettes: Provide consistent, even heat for the perfect sear, and their innovative self-cleaning design simplifies grilling cleaning.
    • Control Panel Air Cooking Curtain: The innovative air curtain keeps the control panel cool, providing an extra layer of safety during high-heat grilling.
    • 110V Electronic Ignition with Heat-Protected Wiring: A reliable and quick grill start-up every time, while the heat-protected wiring gives an added layer of durability.
    • 3-Position Adjustable Warming Rack: Adds versatility to your grilling setup, providing space to keep food warm or toast buns, and can be tucked away when not needed.
    • Dual Halogen Built-In Lights: Bright dual halogen lights for easy and safe nighttime cooking.
    • Grill Hood Lift Assist System: Equipped with a hidden spiral torsion mechanism to allow for smooth, effortless opening of the grill hood, adding ease to your grilling experience.
    • Made in the USA: Crafted with American pride, these grills feature durable 304 stainless steel, perfectly hand-welded for superior quality.
    • Standard Grill Cart: Gives you a double access door with propane tank slide holder, two stainless shelves w/ utensil holder, and caster wheels with locks. 
    • Grill Cover Included: Keep your grill clean and pristine when finished using.

ALXE 30: Compact Grill, Colossal Culinary Adventures

Spending money on the grill when you live near the water or in harsher climates can be a tough decision. Eliminate the worry with the titan of toughness and luxury, the Alfresco 30-Inch Freestanding Gas Grill with Marine Armour . Featuring a protective Marine Armour ceramic coat gives you superior coastal environmental protection. Whether you live me in the water, need a grill for your beach house, or live in an area where winters can be harsh, Alfresco Grills With Marine Armour is up to the task. Its 30-Inch freestanding design is one of the industry's most popular built-in gas grill sizes, with its spacious main grilling area allowing for versatility and entertainment for large parties if needed. This grill size is perfect for multiple types of entertainment without taking up too much space in your outdoor kitchen or on your patio. Its compact size is perfect for easy mobility all the while giving you ample grilling capacity. Its main grilling measures 27 1/4 inches wide x 19 inches deep (542 square inches main grilling area) giving you all the space you need. This enormous surface fits up to 20 burgers for your large backyard event or easily handles multiple BBQ favorites at once. 

Electro-Polished Non-Stick Cooking Grates

Grilling delicate items like fish or vegetables? The Electro-Polished Non-Stick Grates are your best friend. These 3/8-inch rounded stainless cooking grates are perfect for any grilling application giving you grilling versatility on a large scale. Whether you grilling small vegetables, sticky BBQ ribs, or searing the perfect ribeye these oversized grill grates can easily handle the job making you grill like a pro. The Alfresco 30-Inch Freestanding Gas Grill comes with two (2) removable grill gate panels for easy cleaning when finished. On the side of your Electro-Polished Non-Stick Grates sits special V-shaped Favorized Searing Grates specifically made for your Sear Zone for steakhouse quality. Designed to catch the natural juices, fats, and flavors that drip from your BBQ masterpieces above, these specially designed searing grates caramelize your food for delectable, mouthwatering flavor for the vaporized juices. Below your enhanced grill grate are the Refractive Ceramic Flat Top Pyramid Shaped Briquettes. Design to give you even heat distribution across your entire grilling surface, while protecting your burners below, and also reducing grease-flare ups. Eliminate hot and cold spots on your grilling surface giving evenly cooked food every time. Each briquette tray can be easily removed for easy cleaning when finished using your Alfresco 36-inch Freestanding Gas Grill. 

ALXE’s ACCUFIRE: A Blaze of Glory in Every Grill

Burners can make or break grills, especially when you are prepared to spend money and are not really sure what to expect. Alfresco takes away your worries by giving you the best with the ACCUFIRE Heat U-Burner System. Featuring one (1) high-performance burner which is constructed of stainless steel and titanium for the perfect blend to provide ultimate high heat durability. This industry-leading technology burner technology gives you 27,500 BTUs for each burner (totaling 55,000 BTUs of grilling power) for reaching high-heat cooking or allowing you to cook at any time temperature you desire. Its unique U-shaped burner multi-fuel port design gives you even heat to every corner of your grilling surface, eliminating uneven cooking for BBQ grilling perfection.  Imagine perfectly grilled steaks, evenly cooked with mouth-watering flavors every time. 

Rotisserie Reimagined: MEGA-DRIVE's Intense 15,000 BTU Infrared Burner

Stop going to the store to buy your rotisserie chicken that has been sitting around under a heat lamp all day. Alfresco AXLE Series comes equipped with the MEGA-DRIVE Built-In Rotisserie System giving you ultra-roasting power, handling everything from chicken to large roasts with ease and precision. This chain-driven, whisper-quiet rotisserie kit system is designed for flawless rotisserie cooking without the hassle of assembling or worrying about your rotisserie kit breaking down. The powerful chain-driven system blows away competition in motor strength handling at up to 120 lbs. to handle large cookouts for the entire neighborhood. Paired with a 15,000 BTU Infrared Rotisserie Burner, it delivers a powerful 1500°F roasting capability, ideal for a slow-roasted, evenly cooked whole chicken that's crispy on the outside and juicy inside. Easily adjust the infrared burner temperature right from the of your gas control panel for precision temperatures to match your ideal cooking temperature for chicken, veggies, kabobs, and more. No more buying store-bought rotisserie chicken that was made hours ago, cooking the perfect juicy tender chicken right in your backyard. 

Alfresco’s Smoke Symphony: The Signature Taste System

Buying separate smoker boxes is a hassle, especially when it comes to using them. Between cleaning and trying to control your burner temperature below, this can take a great cooking experience and destroy it and its flavor. Alfresco eliminates this with the Signature Taste Smoking System. Featuring a built-in drawer right below your gas controls that allows you to fill your smoker box with ease. This smoking system contains an independent burner that reaches up to 5,000 BTUs and can smoke at a consistent 200°F giving you that rich smoky flavor that is sure to impress friends and family. Unlike your typical smoker box, this smoking system contains a passageway that evenly distributes the smoke throughout the grilling surface to further enhance your smoker's authentic flavor. This means you can infuse your brisket or fish with that authentic smoky flavor that's usually reserved for professional BBQ pits.

Alfresco Grills Enhanced Grilling Safety

Not only is Alfresco Grills the leader in grilling performance, but also safe and comfortable grilling. Featuring an Industry First Control Panel Air Cooking Curtain keeps the control panel cool to a touch, even during high-heat grilling. This Safe touch design provides an insulating barrier, giving you ample airflow between your gas control panel and your grill firebox, making sure your grilling surface is safe and cool for operation.  The 110V Electronic Ignition with Heat-Protected Wiring ensures a quick, reliable start-up every time, adding durability to your grill. Design with a 600°F heat-resistant silicone sleeve, make sure the high heat grilling won't affect your ignition wires for enhanced safety. Safety continues with the Dual Halogen Built-In Lights making nighttime grilling easy and safe. These dual built-in halogen lights are easily controlled right from your grilling gas control panel for easy use. No more bringing a flashlight outside to grill, your grill has all the light you will need with these bright light additions to your grill. Lastly, the Grill Hood Lift Assist System ensures effortless opening of the grill hood and is Made in the USA, it symbolizes quality and durability. Plus, the included Grill Cover keeps your grill pristine after use. 

Easy Backyard Mobility With the AXLE 30-Inch Freestanding Grill Cart Included

Have backyard luxury cooking anywhere you need and store safely when finished with the Alfresco ALXE 30-Inch Grill Cart. This luxury stainless steel grill cart provides ample storage space below with a double access door with a propane gas tank slide-out holder for safe and secure propane gas storage. Easily slide your propane tank in and out of your cart for easy gas tank replacement when your fuel runs out and needs to be replaced. The propane tank holder comes with a screw tank holder that allows you to tighten down your propane gas tank for easy mobility without worrying if your tank is moving around. On the side of your grill features two (2) stainless side tables for an expanded cooking space for grilling convenience. On the one side of your side table, easily hang your grilling utensils with built-in grilling utensil hooks to hang your spatula, scrapers, and grilling tools, making them within arm's reach.  Whether you're a seasoned grill master or a weekend BBQ enthusiast, the Alfresco 30-Inch Freestanding Gas Grill with Rotisserie With Marine Armour is designed to elevate your outdoor cooking to gourmet levels.

Marine Armour Ceramic Coating for Superior Marine Environment Protection

Marine Armour is the revolutionary new ceramic coating solution, specially designed to enhance and protect your outdoor appliances for a lifetime. This innovative clear, liquid ceramic coating is a game-changer for anyone who loves outdoor cooking and entertainment. Crafted to guard against any outdoor environment, Marine Armour provides superior protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion. Its unique formulation, when applied, transforms into a glass-like coating that effectively resists solvents, acids, and alkalis. This means that your grill, accessories, and outdoor refrigeration units are shielded against staining, aging, and minor scuff marks, while maintaining their pristine condition for longer.

Outdoor living spaces are constantly exposed to dirt, contaminants, and the relentless forces of nature. These elements can cause irreversible damage to your outdoor surfaces. Marine Armour steps in as a protective barrier, filling even the tiniest pores on these surfaces and creating a non-absorbent, glass-like finish. This ensures that no matter the weather or environmental conditions, your outdoor cooking area remains unblemished and easy to maintain. Application of Marine Armour is a hand-applied, four-step process that, with just once-a-year maintenance, offers a lifetime of protection for your outdoor cooking products.


Manufacturer Information

Click here for the Care & Use Manual

Click here for the Spec Sheet

Click here for the Grill Parts List

Click here for the Grill Standard Cart Part List

Click here for Warranty Information


Warranty

Alfresco's commitment to quality is reflected in our warranty, ensuring that all stainless-steel components, including grill burners and round grates, are guaranteed against material and workmanship defects for the lifetime of the original buyer. The structural soundness of our stainless-steel briquette trays, grill grates, and drip pans is also assured, with a warranty covering defects in materials and workmanship for five years. Within the first two years from the date of purchase, Alfresco covers all parts and labor for repairs or replacements of any part found to be defective. Furthermore, all other grill components, such as igniters, are covered under warranty for one year, with two years of included labor. For comprehensive details, please refer to the manufacturer's manual regarding full warranty information.


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Alfresco 30-Inch Freestanding Grill with Sear Zone Rotisserie - ALXE-30 

Models (SKU)
Configuration Freestanding
Fuel Type Natural Gas (NG) or Propane (LP)
Collection ALXE
Exterior Material 304 Stainless Steel 
Marine Armour Included
Width 30"
Depth 26.1875"
Height 26"
Weight 201 lbs.
Burner Material 18-SR Stainless Steel + Titanium
Number of Burners 1 Burners
Burner Type 18SR - Accufire Heat System U-Burner
Total BTUs Per Burner 27,500 BTUs
Total Grilling BTUs 55,000 BTUs (with Sear Zone Burner)
Main Cooking Grid Material Stainless Steel
Main Cooking Grid Type Non-Stick Electro-Polished 3/8" Rounded Cooking Grate
Warming Rack Type 3-Position Warming-Rack
Cooking Grid Dimensions 27 1/2" X 19"
Main Grilling Area 542 Sq. Inches
Burger Count 20
Drop-In Sear Burner Included
Drop-In Sear Burner Type Sear Zone Burner
Sear Zone Burner Total BTUs 27,500 BTUs
Sear Zone Burner Max Temperature 1500°F
Sear Zone Burner Cooking Grates V-Shaped Grates
Infrared Rotisserie Burner Included
Infrared Rotisserie BTUs 15000 BTUs 
Rotisserie Kit Included
Rotisserie Kit Type Integrated Mega-Drive Rotisserie System
Primary Ignition Type Push Button Ignition
Primary Ignition Power Source 110V AC
Flame Tamers Included
Flame Tamers Type Ceramic Briquettes
Heat Zone Separators No
Secondary Ignition System None
Signature Taste Integrated Smoking System Included
Signature Taste Integrated Smoking System Burner Total BTUs 5,000 BTUs
Spring Assisted Hood Yes
Thermometer Analog Thermometer on Grill Hood
Grill Lights Exterior/Interior Lighting Included
Exterior Lighting Type Amber LED Lights on Gas Controls (Requires 110V Electrical Plug-in)
Interior Lighting Type Dual Built-In Halogen Lights (Requires 110V Electrical Plug-in)
Grill Cart Type Standard Grill Cart
Grill Cart Storage Type Door Double Access Door
Propane Tank Slide Out Holder Included
Two Side Shelves Included
Utensil Holders Included
Grill Cart Wheel Type 4 Caster Wheels With Locks
Made in the USA Yes


Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Shop Alfresco Grills

Alfresco ALXE 30-Inch Gas Grill With Marine Armour


Key Features

    • Marine Armour: Experience the ultimate outdoor defense against extreme weather, oxidation, UV rays, stains, and saltwater corrosion.
    • ACCUFIRE Heat U-Burner SystemThe industry standard with its unparalleled high-heat precision and even distribution, & extreme durability 18SR stainless steel for peak grilling excellence.
    • MEGA-DRIVE Built-In Rotisserie System: For quiet, power ultra-roasting from the smallest to largest of BBQ favorites.
    • SEAR ZONE Infrared Cooking: Ability to reach 1500ºF in just 4 minutes, cooking 50% faster, reducing flare-ups. and delivering unmatched searing.
    • 15,000 BTU Infrared Rotisserie Burner: Giving you 1500°F of roasting power for ultimate rotisserie versatility or cooking large BBQ favorites. 
    • Signature Taste Smoking System: Built-in drawer that smokes at 200°F across your entire grilling surface for an authentic smoked flavor, unlike any competitor.
    • Electro-Polished Non-Stick Grates: Provides 3/8-Inch rounded cooking grates allowing you to grill with perfect sear marks the most delicate of BBQ favorites. 
    • 542 Sq. Inches Total Grilling Space: With ample space to grill up to 20 burgers at once, it's ideal for hosting and entertaining large gatherings.
    • Thick Refractive Ceramic Briquettes: Provide consistent, even heat for the perfect sear, and their innovative self-cleaning design simplifies grilling cleaning.
    • Control Panel Air Cooking Curtain: The innovative air curtain keeps the control panel cool, providing an extra layer of safety during high-heat grilling.
    • 110V Electronic Ignition with Heat-Protected Wiring: A reliable and quick grill start-up every time, while the heat-protected wiring gives an added layer of durability.
    • 3-Position Adjustable Warming Rack: Adds versatility to your grilling setup, providing space to keep food warm or toast buns, and can be tucked away when not needed.
    • Dual Halogen Built-In Lights: Bright dual halogen lights for easy and safe nighttime cooking.
    • Grill Hood Lift Assist System: Equipped with a hidden spiral torsion mechanism to allow for smooth, effortless opening of the grill hood, adding ease to your grilling experience.
    • Made in the USA: Crafted with American pride, these grills feature durable 304 stainless steel, perfectly hand-welded for superior quality.
    • Standard Grill Cart: Gives you a double access door with propane tank slide holder, two stainless shelves w/ utensil holder, and caster wheels with locks. 
    • Grill Cover Included: Keep your grill clean and pristine when finished using.

ALXE 30: Compact Grill, Colossal Culinary Adventures

Spending money on the grill when you live near the water or in harsher climates can be a tough decision. Eliminate the worry with the titan of toughness and luxury, the Alfresco 30-Inch Freestanding Gas Grill with Marine Armour . Featuring a protective Marine Armour ceramic coat gives you superior coastal environmental protection. Whether you live me in the water, need a grill for your beach house, or live in an area where winters can be harsh, Alfresco Grills With Marine Armour is up to the task. Its 30-Inch freestanding design is one of the industry's most popular built-in gas grill sizes, with its spacious main grilling area allowing for versatility and entertainment for large parties if needed. This grill size is perfect for multiple types of entertainment without taking up too much space in your outdoor kitchen or on your patio. Its compact size is perfect for easy mobility all the while giving you ample grilling capacity. Its main grilling measures 27 1/4 inches wide x 19 inches deep (542 square inches main grilling area) giving you all the space you need. This enormous surface fits up to 20 burgers for your large backyard event or easily handles multiple BBQ favorites at once. 

Electro-Polished Non-Stick Cooking Grates

Grilling delicate items like fish or vegetables? The Electro-Polished Non-Stick Grates are your best friend. These 3/8-inch rounded stainless cooking grates are perfect for any grilling application giving you grilling versatility on a large scale. Whether you grilling small vegetables, sticky BBQ ribs, or searing the perfect ribeye these oversized grill grates can easily handle the job making you grill like a pro. The Alfresco 30-Inch Freestanding Gas Grill comes with two (2) removable grill gate panels for easy cleaning when finished. On the side of your Electro-Polished Non-Stick Grates sits special V-shaped Favorized Searing Grates specifically made for your Sear Zone for steakhouse quality. Designed to catch the natural juices, fats, and flavors that drip from your BBQ masterpieces above, these specially designed searing grates caramelize your food for delectable, mouthwatering flavor for the vaporized juices. Below your enhanced grill grate are the Refractive Ceramic Flat Top Pyramid Shaped Briquettes. Design to give you even heat distribution across your entire grilling surface, while protecting your burners below, and also reducing grease-flare ups. Eliminate hot and cold spots on your grilling surface giving evenly cooked food every time. Each briquette tray can be easily removed for easy cleaning when finished using your Alfresco 36-inch Freestanding Gas Grill. 

ALXE’s ACCUFIRE: A Blaze of Glory in Every Grill

Burners can make or break grills, especially when you are prepared to spend money and are not really sure what to expect. Alfresco takes away your worries by giving you the best with the ACCUFIRE Heat U-Burner System. Featuring one (1) high-performance burner which is constructed of stainless steel and titanium for the perfect blend to provide ultimate high heat durability. This industry-leading technology burner technology gives you 27,500 BTUs for each burner (totaling 55,000 BTUs of grilling power) for reaching high-heat cooking or allowing you to cook at any time temperature you desire. Its unique U-shaped burner multi-fuel port design gives you even heat to every corner of your grilling surface, eliminating uneven cooking for BBQ grilling perfection.  Imagine perfectly grilled steaks, evenly cooked with mouth-watering flavors every time. 

Rotisserie Reimagined: MEGA-DRIVE's Intense 15,000 BTU Infrared Burner

Stop going to the store to buy your rotisserie chicken that has been sitting around under a heat lamp all day. Alfresco AXLE Series comes equipped with the MEGA-DRIVE Built-In Rotisserie System giving you ultra-roasting power, handling everything from chicken to large roasts with ease and precision. This chain-driven, whisper-quiet rotisserie kit system is designed for flawless rotisserie cooking without the hassle of assembling or worrying about your rotisserie kit breaking down. The powerful chain-driven system blows away competition in motor strength handling at up to 120 lbs. to handle large cookouts for the entire neighborhood. Paired with a 15,000 BTU Infrared Rotisserie Burner, it delivers a powerful 1500°F roasting capability, ideal for a slow-roasted, evenly cooked whole chicken that's crispy on the outside and juicy inside. Easily adjust the infrared burner temperature right from the of your gas control panel for precision temperatures to match your ideal cooking temperature for chicken, veggies, kabobs, and more. No more buying store-bought rotisserie chicken that was made hours ago, cooking the perfect juicy tender chicken right in your backyard. 

Alfresco’s Smoke Symphony: The Signature Taste System

Buying separate smoker boxes is a hassle, especially when it comes to using them. Between cleaning and trying to control your burner temperature below, this can take a great cooking experience and destroy it and its flavor. Alfresco eliminates this with the Signature Taste Smoking System. Featuring a built-in drawer right below your gas controls that allows you to fill your smoker box with ease. This smoking system contains an independent burner that reaches up to 5,000 BTUs and can smoke at a consistent 200°F giving you that rich smoky flavor that is sure to impress friends and family. Unlike your typical smoker box, this smoking system contains a passageway that evenly distributes the smoke throughout the grilling surface to further enhance your smoker's authentic flavor. This means you can infuse your brisket or fish with that authentic smoky flavor that's usually reserved for professional BBQ pits.

Alfresco Grills Enhanced Grilling Safety

Not only is Alfresco Grills the leader in grilling performance, but also safe and comfortable grilling. Featuring an Industry First Control Panel Air Cooking Curtain keeps the control panel cool to a touch, even during high-heat grilling. This Safe touch design provides an insulating barrier, giving you ample airflow between your gas control panel and your grill firebox, making sure your grilling surface is safe and cool for operation.  The 110V Electronic Ignition with Heat-Protected Wiring ensures a quick, reliable start-up every time, adding durability to your grill. Design with a 600°F heat-resistant silicone sleeve, make sure the high heat grilling won't affect your ignition wires for enhanced safety. Safety continues with the Dual Halogen Built-In Lights making nighttime grilling easy and safe. These dual built-in halogen lights are easily controlled right from your grilling gas control panel for easy use. No more bringing a flashlight outside to grill, your grill has all the light you will need with these bright light additions to your grill. Lastly, the Grill Hood Lift Assist System ensures effortless opening of the grill hood and is Made in the USA, it symbolizes quality and durability. Plus, the included Grill Cover keeps your grill pristine after use. 

Easy Backyard Mobility With the AXLE 30-Inch Freestanding Grill Cart Included

Have backyard luxury cooking anywhere you need and store safely when finished with the Alfresco ALXE 30-Inch Grill Cart. This luxury stainless steel grill cart provides ample storage space below with a double access door with a propane gas tank slide-out holder for safe and secure propane gas storage. Easily slide your propane tank in and out of your cart for easy gas tank replacement when your fuel runs out and needs to be replaced. The propane tank holder comes with a screw tank holder that allows you to tighten down your propane gas tank for easy mobility without worrying if your tank is moving around. On the side of your grill features two (2) stainless side tables for an expanded cooking space for grilling convenience. On the one side of your side table, easily hang your grilling utensils with built-in grilling utensil hooks to hang your spatula, scrapers, and grilling tools, making them within arm's reach.  Whether you're a seasoned grill master or a weekend BBQ enthusiast, the Alfresco 30-Inch Freestanding Gas Grill with Rotisserie With Marine Armour is designed to elevate your outdoor cooking to gourmet levels.

Marine Armour Ceramic Coating for Superior Marine Environment Protection

Marine Armour is the revolutionary new ceramic coating solution, specially designed to enhance and protect your outdoor appliances for a lifetime. This innovative clear, liquid ceramic coating is a game-changer for anyone who loves outdoor cooking and entertainment. Crafted to guard against any outdoor environment, Marine Armour provides superior protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion. Its unique formulation, when applied, transforms into a glass-like coating that effectively resists solvents, acids, and alkalis. This means that your grill, accessories, and outdoor refrigeration units are shielded against staining, aging, and minor scuff marks, while maintaining their pristine condition for longer.

Outdoor living spaces are constantly exposed to dirt, contaminants, and the relentless forces of nature. These elements can cause irreversible damage to your outdoor surfaces. Marine Armour steps in as a protective barrier, filling even the tiniest pores on these surfaces and creating a non-absorbent, glass-like finish. This ensures that no matter the weather or environmental conditions, your outdoor cooking area remains unblemished and easy to maintain. Application of Marine Armour is a hand-applied, four-step process that, with just once-a-year maintenance, offers a lifetime of protection for your outdoor cooking products.


Manufacturer Information

Click here for the Care & Use Manual

Click here for the Spec Sheet

Click here for the Grill Parts List

Click here for the Grill Standard Cart Part List

Click here for Warranty Information


Warranty

Alfresco's commitment to quality is reflected in our warranty, ensuring that all stainless-steel components, including grill burners and round grates, are guaranteed against material and workmanship defects for the lifetime of the original buyer. The structural soundness of our stainless-steel briquette trays, grill grates, and drip pans is also assured, with a warranty covering defects in materials and workmanship for five years. Within the first two years from the date of purchase, Alfresco covers all parts and labor for repairs or replacements of any part found to be defective. Furthermore, all other grill components, such as igniters, are covered under warranty for one year, with two years of included labor. For comprehensive details, please refer to the manufacturer's manual regarding full warranty information.


Alfresco Learning Center


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Alfresco 30-Inch Freestanding Grill with Sear Zone Rotisserie - ALXE-30 

Models (SKU)
Configuration Freestanding
Fuel Type Natural Gas (NG) or Propane (LP)
Collection ALXE
Exterior Material 304 Stainless Steel 
Marine Armour Included
Width 30"
Depth 26.1875"
Height 26"
Weight 201 lbs.
Burner Material 18-SR Stainless Steel + Titanium
Number of Burners 1 Burners
Burner Type 18SR - Accufire Heat System U-Burner
Total BTUs Per Burner 27,500 BTUs
Total Grilling BTUs 55,000 BTUs (with Sear Zone Burner)
Main Cooking Grid Material Stainless Steel
Main Cooking Grid Type Non-Stick Electro-Polished 3/8" Rounded Cooking Grate
Warming Rack Type 3-Position Warming-Rack
Cooking Grid Dimensions 27 1/2" X 19"
Main Grilling Area 542 Sq. Inches
Burger Count 20
Drop-In Sear Burner Included
Drop-In Sear Burner Type Sear Zone Burner
Sear Zone Burner Total BTUs 27,500 BTUs
Sear Zone Burner Max Temperature 1500°F
Sear Zone Burner Cooking Grates V-Shaped Grates
Infrared Rotisserie Burner Included
Infrared Rotisserie BTUs 15000 BTUs 
Rotisserie Kit Included
Rotisserie Kit Type Integrated Mega-Drive Rotisserie System
Primary Ignition Type Push Button Ignition
Primary Ignition Power Source 110V AC
Flame Tamers Included
Flame Tamers Type Ceramic Briquettes
Heat Zone Separators No
Secondary Ignition System None
Signature Taste Integrated Smoking System Included
Signature Taste Integrated Smoking System Burner Total BTUs 5,000 BTUs
Spring Assisted Hood Yes
Thermometer Analog Thermometer on Grill Hood
Grill Lights Exterior/Interior Lighting Included
Exterior Lighting Type Amber LED Lights on Gas Controls (Requires 110V Electrical Plug-in)
Interior Lighting Type Dual Built-In Halogen Lights (Requires 110V Electrical Plug-in)
Grill Cart Type Standard Grill Cart
Grill Cart Storage Type Door Double Access Door
Propane Tank Slide Out Holder Included
Two Side Shelves Included
Utensil Holders Included
Grill Cart Wheel Type 4 Caster Wheels With Locks
Made in the USA Yes


Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.