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Alfresco 17 Inch Triple Drawer & Paper Towel Holder Combo
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Alfresco 17 Inch Stainless Steel Triple Drawer & Paper Towel Holder Combo - AXE-3DRTH-SC

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SKU AXE-3DRTH-SC
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Alfresco · 17" Triple Drawer And Paper Towel Holder Combo · Soft-Close · Made in the USA

Alfresco 17 Inch Stainless Steel Triple Drawer & Paper Towel Holder Combo - AXE-3DRTH-SC

A soft-close paper towel drawer over three soft-close drawers, in one stainless frame and one cutout.

Combos are how a small island gets both kinds of storage. The Alfresco 17-inch puts a soft-close paper towel drawer over three soft-close drawers in a single 304 stainless frame, so one cutout gives you a cavity for the tank or the shut-offs and drawers for the tools above it. The drawers ride on German-engineered full-extension soft-close glides; the door is double-lined with a magnetic latch and swings almost 180°. The frame flush-mounts in stone, stucco, brick, wood or metal and lines up with every other Alfresco front.

17"Wide, one cutout
Soft-closeGerman drawer glides
4Drawers incl. towel
304Stainless
FlushMounted frame

Who it is for

Is the AXE-3DRTH Your Combo?

Here is who the Alfresco door and drawer combo is made for, based on the islands we help plan.

Built for you

The AXE-3DRTH fits you if…

  • ✓You want both in one cutout: a cavity for a tank, a bin or the shut-offs, and drawers for the tools, from one frame.
  • ✓You want the indoor feel outside: soft-close, full-extension drawers and a double-lined door that closes square.
  • ✓You cook in weather: all-welded 304 stainless and double-lined doors shrug off humidity, rain and coastal salt air that rust painted or single-skin cabinets.
  • ✓You want the island to read as one kitchen: flush-mount stainless fronts that line up with Alfresco grills, doors, drawers and pantries.
  • ✓You have 17 inches and want to use every inch of it vertically.

Think twice if…

It may not be the right fit if…

Still deciding? Our Alfresco specialists plan outdoor kitchens every day. Call 888-678-3530, or read the full Alfresco review.

Features

Two Things Done Right

Alfresco builds its storage the way it builds its grills: 304 stainless, welded, with hardware chosen to last outdoors.

Alfresco 17-inch triple drawer and paper towel holder combo

01 · Drawers

German-Engineered Soft-Close, Full-Extension Glides

The drawers ride on heavy-duty German glides that extend fully, so the whole drawer floor is in front of you, and a soft-close damper eases the last inch shut. The paper towel drawer pivots down on its own soft-close hinge with the roll inside.

What it means for you: Drawers that feel like a good indoor kitchen and keep feeling that way.
Soft-closeFull extensionTowel drawer
Alfresco 17-inch triple drawer and paper towel holder combo open

02 · Frame

One Flush-Mounted 304 Stainless Frame

Drawers and towel holder share one welded 304 stainless frame, so the fronts align perfectly and the unit drops into a single cutout.

What it means for you: Full access to the cavity and a unit that reads as one piece.
304 stainlessOne cutoutFlush mount

Details You Notice Every Day

Alfresco 17-inch triple drawer and paper towel holder combo in stainless steel

Craftsmanship

Hand-Welded 304 Stainless, Made in the USA

Built in Alfresco’s California plant from 304 stainless, the same steel as the grills, with a lifetime warranty on the stainless.

Flush mount

Fits Any Island Material

Flush-mounting frame for stone, stucco, brick, wood, vinyl or metal islands, with the front in the same plane as every other Alfresco door and drawer.

Alfresco 17-inch triple drawer and paper towel holder combo in a powder-coat finish

Your color

Stainless or Powder-Coat Finishes

Brushed stainless, or a powder-coat color such as Jet Black, Signal White, Luminous Orange or Ultramarine Blue to accent the stonework and match the grill.

In use

What Goes Where

Drawers above, cavity below.

Top drawer

Tongs, spatulas, thermometer and lighter.

Spices

Rubs, salt and sauces, dry and sorted.

Lower drawers

Skewers, foil, pans and the rotisserie forks.

Towels

A dry roll one pull away.

Call 888-678-3530 and we will confirm the cutout and the island layout before you order.

Before you build

Planning Your Outdoor Kitchen

Building the island around this unit? Here is what your builder needs to know.

Cutout

14 3/16" W × 19 1/4" D × 26 1/8" H

Confirm against the manufacturer spec sheet before cutting.

Mount

Flush mount

The frame sits in the opening with the front flush to the island face.

Specifications

Specs & Dimensions

Alfresco 17 Inch Stainless Steel Triple Drawer & Paper Towel Holder Combo - AXE-3DRTH-SC
Model AXE-3DRTH-SC
Configuration Built-In
Orientation Vertical
Material 304 Stainless Steel
Mount Type Flush Mount
Width 16.875"
Depth 19.25"
Height 28.875"
Cut Out Width 14 3/16"
Cut Out Depth 19 1/4"
Cut Out Height 26 1/8"
Drawer Types Paper Towel Drawer · Triple Drawer System
Paper Towel Hinge Type Soft-Closing Pivot Hinge
Number of Drawers 4 (Paper Towel Drawer Included)
Soft-Closing Drawer Glides Included
Made in the USA Yes

Coverage

Warranty

LifetimeOriginal purchaser

All 304 stainless steel components

1 YearHardware

Hinges, glides, latches and other components

Made in USAAlfresco, California

Hand-welded 304 stainless

Alfresco offers a lifetime warranty on the stainless steel components of its storage line and a one-year warranty on hardware and other components. For complete terms, refer to the manufacturer’s warranty document above.

Downloads

Manufacturer Information

Download the spec sheet, parts list and full warranty terms for the AXE-3DRTH.

PDFSpec SheetDownload ↓PDFParts ListDownload ↓PDFWarranty InformationDownload ↓

Order now with free shipping!

Questions about fit, cutouts or your island design? Our Alfresco specialists will help you spec it at no charge.

Call 888-678-3530

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns – Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Learn More About Us

Owner-Operated, Built with Passion, Driven by Expertise.

Shop Alfresco Grills

Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Alfresco · 17" Triple Drawer And Paper Towel Holder Combo · Soft-Close · Made in the USA

Alfresco 17 Inch Stainless Steel Triple Drawer & Paper Towel Holder Combo - AXE-3DRTH-SC

A soft-close paper towel drawer over three soft-close drawers, in one stainless frame and one cutout.

Combos are how a small island gets both kinds of storage. The Alfresco 17-inch puts a soft-close paper towel drawer over three soft-close drawers in a single 304 stainless frame, so one cutout gives you a cavity for the tank or the shut-offs and drawers for the tools above it. The drawers ride on German-engineered full-extension soft-close glides; the door is double-lined with a magnetic latch and swings almost 180°. The frame flush-mounts in stone, stucco, brick, wood or metal and lines up with every other Alfresco front.

17"Wide, one cutout
Soft-closeGerman drawer glides
4Drawers incl. towel
304Stainless
FlushMounted frame

Who it is for

Is the AXE-3DRTH Your Combo?

Here is who the Alfresco door and drawer combo is made for, based on the islands we help plan.

Built for you

The AXE-3DRTH fits you if…

  • ✓You want both in one cutout: a cavity for a tank, a bin or the shut-offs, and drawers for the tools, from one frame.
  • ✓You want the indoor feel outside: soft-close, full-extension drawers and a double-lined door that closes square.
  • ✓You cook in weather: all-welded 304 stainless and double-lined doors shrug off humidity, rain and coastal salt air that rust painted or single-skin cabinets.
  • ✓You want the island to read as one kitchen: flush-mount stainless fronts that line up with Alfresco grills, doors, drawers and pantries.
  • ✓You have 17 inches and want to use every inch of it vertically.

Think twice if…

It may not be the right fit if…

Still deciding? Our Alfresco specialists plan outdoor kitchens every day. Call 888-678-3530, or read the full Alfresco review.

Features

Two Things Done Right

Alfresco builds its storage the way it builds its grills: 304 stainless, welded, with hardware chosen to last outdoors.

Alfresco 17-inch triple drawer and paper towel holder combo

01 · Drawers

German-Engineered Soft-Close, Full-Extension Glides

The drawers ride on heavy-duty German glides that extend fully, so the whole drawer floor is in front of you, and a soft-close damper eases the last inch shut. The paper towel drawer pivots down on its own soft-close hinge with the roll inside.

What it means for you: Drawers that feel like a good indoor kitchen and keep feeling that way.
Soft-closeFull extensionTowel drawer
Alfresco 17-inch triple drawer and paper towel holder combo open

02 · Frame

One Flush-Mounted 304 Stainless Frame

Drawers and towel holder share one welded 304 stainless frame, so the fronts align perfectly and the unit drops into a single cutout.

What it means for you: Full access to the cavity and a unit that reads as one piece.
304 stainlessOne cutoutFlush mount

Details You Notice Every Day

Alfresco 17-inch triple drawer and paper towel holder combo in stainless steel

Craftsmanship

Hand-Welded 304 Stainless, Made in the USA

Built in Alfresco’s California plant from 304 stainless, the same steel as the grills, with a lifetime warranty on the stainless.

Flush mount

Fits Any Island Material

Flush-mounting frame for stone, stucco, brick, wood, vinyl or metal islands, with the front in the same plane as every other Alfresco door and drawer.

Alfresco 17-inch triple drawer and paper towel holder combo in a powder-coat finish

Your color

Stainless or Powder-Coat Finishes

Brushed stainless, or a powder-coat color such as Jet Black, Signal White, Luminous Orange or Ultramarine Blue to accent the stonework and match the grill.

In use

What Goes Where

Drawers above, cavity below.

Top drawer

Tongs, spatulas, thermometer and lighter.

Spices

Rubs, salt and sauces, dry and sorted.

Lower drawers

Skewers, foil, pans and the rotisserie forks.

Towels

A dry roll one pull away.

Call 888-678-3530 and we will confirm the cutout and the island layout before you order.

Before you build

Planning Your Outdoor Kitchen

Building the island around this unit? Here is what your builder needs to know.

Cutout

14 3/16" W × 19 1/4" D × 26 1/8" H

Confirm against the manufacturer spec sheet before cutting.

Mount

Flush mount

The frame sits in the opening with the front flush to the island face.

Specifications

Specs & Dimensions

Alfresco 17 Inch Stainless Steel Triple Drawer & Paper Towel Holder Combo - AXE-3DRTH-SC
Model AXE-3DRTH-SC
Configuration Built-In
Orientation Vertical
Material 304 Stainless Steel
Mount Type Flush Mount
Width 16.875"
Depth 19.25"
Height 28.875"
Cut Out Width 14 3/16"
Cut Out Depth 19 1/4"
Cut Out Height 26 1/8"
Drawer Types Paper Towel Drawer · Triple Drawer System
Paper Towel Hinge Type Soft-Closing Pivot Hinge
Number of Drawers 4 (Paper Towel Drawer Included)
Soft-Closing Drawer Glides Included
Made in the USA Yes

Coverage

Warranty

LifetimeOriginal purchaser

All 304 stainless steel components

1 YearHardware

Hinges, glides, latches and other components

Made in USAAlfresco, California

Hand-welded 304 stainless

Alfresco offers a lifetime warranty on the stainless steel components of its storage line and a one-year warranty on hardware and other components. For complete terms, refer to the manufacturer’s warranty document above.

Downloads

Manufacturer Information

Download the spec sheet, parts list and full warranty terms for the AXE-3DRTH.

PDFSpec SheetDownload ↓PDFParts ListDownload ↓PDFWarranty InformationDownload ↓

Order now with free shipping!

Questions about fit, cutouts or your island design? Our Alfresco specialists will help you spec it at no charge.

Call 888-678-3530
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns – Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.