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Alfresco 14-Inch Outdoor Rated Prep And Wash Sink (ASK-T)
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Alfresco 14-Inch Outdoor Rated Prep And Wash Sink With Towel Dispenser - ASK-T

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SKU ASK-T
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Alfresco · 14" Prep & Wash Sink · Faucet and Towel Dispenser Included · Made in the USA

Alfresco 14-Inch Outdoor Rated Prep And Wash Sink With Towel Dispenser - ASK-T

A complete hand-wash and prep station in 14 inches: hot-and-cold faucet, sliding cutting board and C-fold towel dispenser, all included.

Every outdoor kitchen needs somewhere to rinse a knife, wash hands and chop an onion, and most islands do not have 30 inches to give up for it. The ASK-T packs the whole job into a 14-inch cutout. An 8.5-inch swivel faucet with hot and cold handles is included, so there is nothing else to buy; a commercial poly cutting board slides along the rim of the basin for prep and pushes aside for washing; and a C-fold paper towel dispenser is built into the front, so drying hands and wiping the counter does not mean a roll of towels blowing across the patio. All 304 stainless, with a bull-nose front that is comfortable to lean against.

14"Wide: the smallest Alfresco cutout
Hot + coldDual-handle faucet included
8.5"Swivel spout
C-foldTowel dispenser built in
304Stainless, bull-nose front

Who it is for

Is the ASK-T Your Outdoor Sink?

Here is who the 14-inch prep and wash sink is made for, based on the islands we help design every week.

Built for you

The ASK-T fits you if…

  • ✓You need a sink but not a bar: hand washing, rinsing produce and cleaning a knife, without giving the island 30 inches.
  • ✓You want it complete out of the box: the faucet, cutting board and towel dispenser are included, so the plumber connects water and you are done.
  • ✓You prep outside: a sliding poly cutting board over the basin, with scraps going straight into the sink.
  • ✓You want paper towels handled: a C-fold dispenser in the front, out of the rain and off the counter.
  • ✓You want it to match: 304 stainless and a bull-nose front in line with Alfresco doors and drawers.

Think twice if…

It may not be the right fit if…

  • →You want an ice bin and a bar as well as a sink: the 14-inch Versa Bartender & Sink trades the faucet for an insulated basin, a speed rail and bottle wells.
  • →You wash big pans and sheet trays: the 30-inch Versa apron sink has a 27-inch basin.
  • →You have no hot and cold water at the island: this sink is plumbed for both. A cold-only pot filler may suit a burner station better.
  • →You live near salt air: ASK-T with Marine Armour protection.

Still deciding? Our Alfresco specialists plan outdoor kitchens every day. Call 888-678-3530, or read the full Alfresco review.

Features

Three Systems, One 14-Inch Sink

A small sink has to earn its place. The ASK-T does three jobs in the narrowest cutout Alfresco makes.

Alfresco ASK-T prep and wash sink with faucet

01 · Faucet

Hot-and-Cold Dual-Handle Faucet, Included

An 8.5-inch swivel spout with separate hot and cold handles and 1/2-inch compression valves, mounted at the rear of the station. Swing it over the basin to wash, or out of the way to prep. Most outdoor sinks ship without a faucet; this one is ready to plumb.

What it means for you: Real hand-washing water outdoors, with nothing extra to order.
Hot + cold8.5" swivel1/2" compressionIncluded
Alfresco ASK-T sliding cutting board

02 · Prep

Sliding Commercial Poly Cutting Board

A commercial poly cutting board rides on the rim of the basin. Slide it over the sink to chop and sweep scraps straight into the drain, slide it aside to wash. The bull-nose front gives you a comfortable edge to lean against while you work.

What it means for you: A prep counter and a sink in the same 14 inches.
Poly boardSlides on the rimBull-nose front
Alfresco ASK-T towel dispenser

03 · Towels

Built-In C-Fold Paper Towel Dispenser

The front of the station holds a C-fold paper towel dispenser, so there is always a dry towel at the sink and never a roll getting soaked or blowing away. Refill from the front.

What it means for you: Hands dried, counter wiped, no towel holder cluttering the island.
C-fold towelsFront-loadingOut of the weather

Details You Notice Every Day

Alfresco 14-inch prep and wash sink in stainless steel

Craftsmanship

Hand-Welded 304 Stainless, Made in the USA

Built in Alfresco’s California plant from 304 stainless, the same steel as the grills, with a lifetime warranty on the stainless.

Drain

Center Drain, 3 Faucet Holes

A center drain and a three-hole faucet deck, ready for the included faucet or a soap dispenser.

Fits the line

Matches Alfresco Doors and Drawers

A 13 1/4-inch cutout, the same width as an Alfresco side burner, so it drops into an existing island plan.

In use

What a Small Sink Does All Day

The jobs that otherwise send you inside.

Hand washing

Before and after handling raw meat, with hot water.

Rinsing

Vegetables, herbs and fruit on the way to the board.

Prep

Chop on the sliding board, scraps into the drain.

Tool wash

Tongs, knives and the basting brush between batches.

Drinks

Rinse glasses and fill a pitcher without a trip inside.

Cleanup

A wet towel from the dispenser for the counter.

Call 888-678-3530 and we will confirm the cutout and the plumbing rough-in before you order.

Before you build

Planning Your Outdoor Kitchen

Building the island around this sink? Here is what your plumber and builder need to know.

Cutout

13 1/4" W × 23" D × 10 1/4" H

Confirm against the manufacturer spec sheet before cutting.

Water

Hot + cold supply

1/2-inch compression valves. Plan a winterizing shut-off in freezing climates.

Drain

Center drain

Route to a drain line or a dry well per local code.

Mount

Raised mount

The deck sits on the counter with the bull-nose front proud of the island face.

Specifications

Specs & Dimensions

Alfresco 14-Inch Outdoor Rated Prep And Wash Sink With Towel Dispenser - ASK-T
Model ASK-T
Configuration Built-In
Orientation Horizontal
Material 304 Stainless Steel
Mount Type Raised Mount
Width 14"
Depth 26.62"
Height 18.18"
Cut Out Width 13 1/4"
Cut Out Depth 23"
Cut Out Height 10 1/4"
Faucet Included Yes
Faucet Holes 3
Faucet Type Hot & Cold Dual Handle Faucet
Swivel Spout Included
Swivel Spout Height 8.5"
Valve Type 1/2" Compression
Drain Placement Center
Paper Towel Holder Included
Paper Towel Holder Type C-Fold Paper Towel Holder
Poly Cutting Board Included
Made in the USA Yes

Coverage

Warranty

LifetimeOriginal purchaser

All 304 stainless steel components

2 YearsParts + labor

Repair or replacement of any defective part, labor included

Made in USAAlfresco, California

Hand-welded 304 stainless

Alfresco offers a lifetime warranty on all stainless steel components of this unit and a two-year warranty covering parts and labor. For complete terms, refer to the manufacturer’s warranty document above.

Downloads

Manufacturer Information

Download the spec sheet and full warranty terms for the ASK-T.

PDFSpec SheetDownload ↓PDFParts ListDownload ↓PDFWarranty InformationDownload ↓

Order now with free shipping!

Questions about fit, cutouts or your island design? Our Alfresco specialists will help you spec it at no charge.

Call 888-678-3530

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns – Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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No Sales Tax

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Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Alfresco · 14" Prep & Wash Sink · Faucet and Towel Dispenser Included · Made in the USA

Alfresco 14-Inch Outdoor Rated Prep And Wash Sink With Towel Dispenser - ASK-T

A complete hand-wash and prep station in 14 inches: hot-and-cold faucet, sliding cutting board and C-fold towel dispenser, all included.

Every outdoor kitchen needs somewhere to rinse a knife, wash hands and chop an onion, and most islands do not have 30 inches to give up for it. The ASK-T packs the whole job into a 14-inch cutout. An 8.5-inch swivel faucet with hot and cold handles is included, so there is nothing else to buy; a commercial poly cutting board slides along the rim of the basin for prep and pushes aside for washing; and a C-fold paper towel dispenser is built into the front, so drying hands and wiping the counter does not mean a roll of towels blowing across the patio. All 304 stainless, with a bull-nose front that is comfortable to lean against.

14"Wide: the smallest Alfresco cutout
Hot + coldDual-handle faucet included
8.5"Swivel spout
C-foldTowel dispenser built in
304Stainless, bull-nose front

Who it is for

Is the ASK-T Your Outdoor Sink?

Here is who the 14-inch prep and wash sink is made for, based on the islands we help design every week.

Built for you

The ASK-T fits you if…

  • ✓You need a sink but not a bar: hand washing, rinsing produce and cleaning a knife, without giving the island 30 inches.
  • ✓You want it complete out of the box: the faucet, cutting board and towel dispenser are included, so the plumber connects water and you are done.
  • ✓You prep outside: a sliding poly cutting board over the basin, with scraps going straight into the sink.
  • ✓You want paper towels handled: a C-fold dispenser in the front, out of the rain and off the counter.
  • ✓You want it to match: 304 stainless and a bull-nose front in line with Alfresco doors and drawers.

Think twice if…

It may not be the right fit if…

  • →You want an ice bin and a bar as well as a sink: the 14-inch Versa Bartender & Sink trades the faucet for an insulated basin, a speed rail and bottle wells.
  • →You wash big pans and sheet trays: the 30-inch Versa apron sink has a 27-inch basin.
  • →You have no hot and cold water at the island: this sink is plumbed for both. A cold-only pot filler may suit a burner station better.
  • →You live near salt air: ASK-T with Marine Armour protection.

Still deciding? Our Alfresco specialists plan outdoor kitchens every day. Call 888-678-3530, or read the full Alfresco review.

Features

Three Systems, One 14-Inch Sink

A small sink has to earn its place. The ASK-T does three jobs in the narrowest cutout Alfresco makes.

Alfresco ASK-T prep and wash sink with faucet

01 · Faucet

Hot-and-Cold Dual-Handle Faucet, Included

An 8.5-inch swivel spout with separate hot and cold handles and 1/2-inch compression valves, mounted at the rear of the station. Swing it over the basin to wash, or out of the way to prep. Most outdoor sinks ship without a faucet; this one is ready to plumb.

What it means for you: Real hand-washing water outdoors, with nothing extra to order.
Hot + cold8.5" swivel1/2" compressionIncluded
Alfresco ASK-T sliding cutting board

02 · Prep

Sliding Commercial Poly Cutting Board

A commercial poly cutting board rides on the rim of the basin. Slide it over the sink to chop and sweep scraps straight into the drain, slide it aside to wash. The bull-nose front gives you a comfortable edge to lean against while you work.

What it means for you: A prep counter and a sink in the same 14 inches.
Poly boardSlides on the rimBull-nose front
Alfresco ASK-T towel dispenser

03 · Towels

Built-In C-Fold Paper Towel Dispenser

The front of the station holds a C-fold paper towel dispenser, so there is always a dry towel at the sink and never a roll getting soaked or blowing away. Refill from the front.

What it means for you: Hands dried, counter wiped, no towel holder cluttering the island.
C-fold towelsFront-loadingOut of the weather

Details You Notice Every Day

Alfresco 14-inch prep and wash sink in stainless steel

Craftsmanship

Hand-Welded 304 Stainless, Made in the USA

Built in Alfresco’s California plant from 304 stainless, the same steel as the grills, with a lifetime warranty on the stainless.

Drain

Center Drain, 3 Faucet Holes

A center drain and a three-hole faucet deck, ready for the included faucet or a soap dispenser.

Fits the line

Matches Alfresco Doors and Drawers

A 13 1/4-inch cutout, the same width as an Alfresco side burner, so it drops into an existing island plan.

In use

What a Small Sink Does All Day

The jobs that otherwise send you inside.

Hand washing

Before and after handling raw meat, with hot water.

Rinsing

Vegetables, herbs and fruit on the way to the board.

Prep

Chop on the sliding board, scraps into the drain.

Tool wash

Tongs, knives and the basting brush between batches.

Drinks

Rinse glasses and fill a pitcher without a trip inside.

Cleanup

A wet towel from the dispenser for the counter.

Call 888-678-3530 and we will confirm the cutout and the plumbing rough-in before you order.

Before you build

Planning Your Outdoor Kitchen

Building the island around this sink? Here is what your plumber and builder need to know.

Cutout

13 1/4" W × 23" D × 10 1/4" H

Confirm against the manufacturer spec sheet before cutting.

Water

Hot + cold supply

1/2-inch compression valves. Plan a winterizing shut-off in freezing climates.

Drain

Center drain

Route to a drain line or a dry well per local code.

Mount

Raised mount

The deck sits on the counter with the bull-nose front proud of the island face.

Specifications

Specs & Dimensions

Alfresco 14-Inch Outdoor Rated Prep And Wash Sink With Towel Dispenser - ASK-T
Model ASK-T
Configuration Built-In
Orientation Horizontal
Material 304 Stainless Steel
Mount Type Raised Mount
Width 14"
Depth 26.62"
Height 18.18"
Cut Out Width 13 1/4"
Cut Out Depth 23"
Cut Out Height 10 1/4"
Faucet Included Yes
Faucet Holes 3
Faucet Type Hot & Cold Dual Handle Faucet
Swivel Spout Included
Swivel Spout Height 8.5"
Valve Type 1/2" Compression
Drain Placement Center
Paper Towel Holder Included
Paper Towel Holder Type C-Fold Paper Towel Holder
Poly Cutting Board Included
Made in the USA Yes

Coverage

Warranty

LifetimeOriginal purchaser

All 304 stainless steel components

2 YearsParts + labor

Repair or replacement of any defective part, labor included

Made in USAAlfresco, California

Hand-welded 304 stainless

Alfresco offers a lifetime warranty on all stainless steel components of this unit and a two-year warranty covering parts and labor. For complete terms, refer to the manufacturer’s warranty document above.

Downloads

Manufacturer Information

Download the spec sheet and full warranty terms for the ASK-T.

PDFSpec SheetDownload ↓PDFParts ListDownload ↓PDFWarranty InformationDownload ↓

Order now with free shipping!

Questions about fit, cutouts or your island design? Our Alfresco specialists will help you spec it at no charge.

Call 888-678-3530
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns – Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.