Lion L90000 40-Inch 5-Burner Stainless Steel Built-In Grill
Save 24%
Original Price
$2,899.00
Current Price
$2,199.00
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| /
Free Accessories | Up to $400 in Savings
Included Gourmet Grilling Package Learn More
Included Gourmet Grilling Package
Receive an included gourmet grilling package with the purchase of this grill! Valued at up to $400, this package enhances your grilling setup with premium accessories.
The package includes a rotisserie, smoker box, griddle, griddle remover, and grill head cover (does not cover cart). Elevate your grilling experience with these essential tools.
In Stock
Ships in 1-3 Business Days
Call For Lowest Price! 888-678-3530
No Sales Tax (Excl. NY)
Owner Operated Customer Service - Open 7 Days A Week
30-Day Easy Returns - No Restocking Fees
- Description
- Specs & Dimensions
- Product Videos
- Shipping & Delivery Info
- Easy Returns
Description
Lion L90000 Grill
Key Features
- Built from 16-gauge 304 stainless steel, it offers industry-leading durability against weather, high heat, and anything else you or Mother Nature can throw at it.
- Five (5) cast stainless steel burners, with a whopping 75,000 BTUs designed for high-heat grilling, ensure even heat distribution across the entire cooking surface, guaranteeing perfectly cooked meals every time.
- Infrared rotisserie back burner with 15,000 BTUs for perfect roasting in your outdoor cooking area.
- Double-layered, seamlessly welded stainless steel grill hood ensures superior heat retention and durability for consistent, high-quality grilling.
- 1030 square inches of grilling space for up to 32 burgers at once or multiple dishes.
- Solid stainless steel cooking grates for maximum surface area on your BBQ for even grilling every time and perfect sear marks on your steak.
- Adjustable warming rack to give you more cooking space for larger BBQ favorites.
- Six (6) independent quick lite valves ensure a quick and reliable start every time on each individual burner, maximizing your fuel efficiency while providing full grill control.
- Two (2) internal lights for safe night grilling with easy visibility.
- XL temperature gauge on the grill hood, so you can easily monitor the temperature while grilling without opening the grill hood repeatedly.
- CSA Certified for safety and compliance with industry standards, providing peace of mind for worry-free grilling.
Lion Premium Grills L90000 | Heaviest & Toughest 40-inch Grill in Class
Elevate your outdoor grilling experience with the Lion L90000 40-Inch 5-Burner Stainless Steel Built-In Grill, a powerhouse of performance and durability designed to meet and exceed your grilling expectations. This grill, built from 16-gauge 304 stainless steel, has industry-leading durability. This grill can withstand the worst weather conditions, extreme temperatures, and anything else Mother Nature throws. This grill is a titan of toughness when it comes to superior durability and is the heaviest grill in its class at 40inches, weighing a massive 200.1 lbs.
The high-strength, durable construction continues with double-layered, seamlessly welded stainless steel, ensuring superior heat retention and durability against heat discoloration. This design translates to consistent, high-quality grilling performance, keeping and maintaining consistent cooking temperatures no matter the weather. From high-heat quick sears to low and slow BBQ recipes, this double-layer grill hood makes your grilling recipes into BBQ masterpieces.
Lion Premium Grills L90000 features Five (5) Cast Stainless Steel Burners
The Lion L90000 40-Inch 5-Burner Stainless Steel Built-In Grill has five (5) cast stainless steel burners, collectively delivering a whopping 75,000 BTUs of power. Built for high-temperature grilling, these cast iron burners ensure even heat distribution across the entire grilling surface, guaranteeing perfectly cooked meals every time you fire up the grill. Whether searing ribeye steaks, grilling wagyu burgers, or slow-roasting a succulent chicken, this grill has the burner power you need.
Grilling versatility is added with the infrared rotisserie back burner with 15,000 BTUs, which takes your grilling imagination to the next level. Perfect for roasting or slow-cooking your favorite BBQ recipes, this feature lets you prepare mouthwatering rotisserie-style dishes in your outdoor cooking area. No more questionable rotisserie chicken from the supermarket sitting around for hours. Cook the perfect rotisserie chicken right from your outdoor kitchen for tender, crispy rotisserie chicken every time.
The XL temperature gauge on the grill hood makes monitoring your grilling temperatures a breeze. You can effortlessly maintain the ideal grilling temperature without repeatedly opening the grill hood and losing heat.
Lion Built-In Grill Comes With 1030 Square Inches of Total Grilling Space
With 1030 square inches of total grilling space, this grill offers ample room to cook up to 32 burgers at once or prepare multiple dishes simultaneously. The main cooking area has a spacious 802 square-inch grilling area for ample cooking space.
Above your main grilling area is a 228 square-inch adjustable warming rack, giving you extra cooking space for your larger BBQ favorites. Whether you're keeping burgers warm while you finish grilling or hot dogs or toasting buns, this warming rack enhances your grilling versatility. Whether hosting a backyard barbecue or an intimate family dinner, you'll have the space to grill perfectly.
The solid stainless steel cooking grates provide maximum surface area for your BBQ creations, ensuring even grilling every time and leaving perfect sear marks on your steaks. You can count on these grates to deliver consistent results, no matter what you're grilling. From burgers to BBQ chicken, steak has an even more consistent surface with the heavy-duty grill grates by Lion Premium Grills.
Six (6) Independent Quick-Lite Valves with Built-In Lighting for Safety
Start your grill with no issues every time. Six (6) independent Quick-Lite valves ensure a quick and reliable start every time on each individual burner, maximizing fuel efficiency while providing full grill control. This feature allows you to fine-tune your grilling experience and cook with precision. Whether you're grilling a small meal for yourself or need the whole grill for a feast, this independent quick-lite valve ignition system allows for total and precision grilling control. When the sun sets, you won't have to stop grilling.
Two (2) internal lights provide illumination for easy and safe night grilling so you can keep a close eye on your BBQ creations without additional lighting. Safety is paramount, and the Lion L90000 is CSA-certified, ensuring compliance with industry standards and providing peace of mind for worry-free grilling. You can confidently enjoy your outdoor cooking adventures, knowing that safety is a top priority.
Lion Gas Grills with Included Accessories
Your Lion L90000 40-Inch 5-Burner Stainless Steel Built-In Grill has additional versatile grilling equipment, making your Lion Premium grill an all-in-one outdoor cooking solution. Your grills come with a 40-inch rotisserie kit for ultimate roasting versatility. No more store-bought rotisserie chicken; roast the perfect chicken right in your backyard for your friends and family.
Your grill also comes with a stainless steel smoker box, giving you the perfect smokey flavor. This smoker box sits on your burner, giving you that perfectly smokey authentic flavor on your Lion gas grill. Included in your grill is a 15-inch griddle plate and a removal tool for grilling versatility. Cook breakfast, lunch, and dinner on your grill and easily remove and clean.
The extras come with a grill cover to protect your grill when not in use, keeping it clean and pristine for years. Don't miss the opportunity to elevate your outdoor cooking game with the Lion Lion L90000 40-Inch 5-Burner Stainless Steel Built-In Grill. Order now to make it yours today!
Manufacturer Information
Click here for the Owner's Manual
Click here for the Lion Rotisserie Instruction Manual
Click here for the Temperature Valve Adjustment Guide
Warranty
Lion Premium Grills proudly provides a lifetime warranty on the cast stainless burners, stainless steel frame, housing, and cooking grids, ensuring lasting quality and performance. Additionally, enjoy a three-year warranty on stainless steel flame tamers and a one-year warranty on gas valves and other parts and components, guaranteeing peace of mind in your grilling experience. Please note that labor costs are not covered under this warranty.
Order now with free shipping!
Specs & Dimensions
Lion L90000 40-Inch 5-Burner Built-In Grill |
|
|---|---|
| Models | L90000 |
| Exterior Material | 16 Gauge 304 Stainless Steel |
| Fuel Type | Natural Gas (NG) or Propane (LP) |
| Configuration | Built-In |
| Collection | Lion Premium Grills |
| Primary Color | Stainless Steel |
| Dimensions |
|
| Cut Out Dimensions |
|
| Weight | 200.1 lbs. |
| Burner Material | Cast Stainless Steel |
| Number of Burners | 5 Burners |
| Total Grilling BTUs | 75,000 BTUs |
| BTUs Per Burner | 15,000 BTUs |
| Grill Grate Material | Stainless Steel |
| Grill Grate Type | Round Grill Grate Rods |
| Total Grilling Area | 1030 Sq. Inches |
| Main Grilling Area | 802 Sq. Inches |
| Warming Rack Area | 228 Sq. Inches |
| Burger Count | 32 |
| Infrared Backburner | Yes |
| Infrared Backburner BTUs | 15,000 BTUs |
| Primary Ignition Type | 6 Lion Quick Lite valves |
| Secondary Ignition | None |
| Gas Control Panel Lights | None |
| Heat Zone Separators | None |
| Spring Assisted Grill Hood | None |
| Interior Lighting | Yes |
| Thermometer | Analog Thermometer |
| Drop-In Sear Burner | Optional |
| Rotisserie Kit | Included |
| Gas Hose Included | Yes |
| Warranty | Gold Standard Lifetime Warranty |
Product Videos
Lion L90000 Grill Overview
Shipping & Delivery Info
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
placeholder
Authorized Dealer
- Description
- Specs & Dimensions
- Product Videos
- Shipping & Delivery Info
- Easy Returns
Description
Lion L90000 Grill
Key Features
- Built from 16-gauge 304 stainless steel, it offers industry-leading durability against weather, high heat, and anything else you or Mother Nature can throw at it.
- Five (5) cast stainless steel burners, with a whopping 75,000 BTUs designed for high-heat grilling, ensure even heat distribution across the entire cooking surface, guaranteeing perfectly cooked meals every time.
- Infrared rotisserie back burner with 15,000 BTUs for perfect roasting in your outdoor cooking area.
- Double-layered, seamlessly welded stainless steel grill hood ensures superior heat retention and durability for consistent, high-quality grilling.
- 1030 square inches of grilling space for up to 32 burgers at once or multiple dishes.
- Solid stainless steel cooking grates for maximum surface area on your BBQ for even grilling every time and perfect sear marks on your steak.
- Adjustable warming rack to give you more cooking space for larger BBQ favorites.
- Six (6) independent quick lite valves ensure a quick and reliable start every time on each individual burner, maximizing your fuel efficiency while providing full grill control.
- Two (2) internal lights for safe night grilling with easy visibility.
- XL temperature gauge on the grill hood, so you can easily monitor the temperature while grilling without opening the grill hood repeatedly.
- CSA Certified for safety and compliance with industry standards, providing peace of mind for worry-free grilling.
Lion Premium Grills L90000 | Heaviest & Toughest 40-inch Grill in Class
Elevate your outdoor grilling experience with the Lion L90000 40-Inch 5-Burner Stainless Steel Built-In Grill, a powerhouse of performance and durability designed to meet and exceed your grilling expectations. This grill, built from 16-gauge 304 stainless steel, has industry-leading durability. This grill can withstand the worst weather conditions, extreme temperatures, and anything else Mother Nature throws. This grill is a titan of toughness when it comes to superior durability and is the heaviest grill in its class at 40inches, weighing a massive 200.1 lbs.
The high-strength, durable construction continues with double-layered, seamlessly welded stainless steel, ensuring superior heat retention and durability against heat discoloration. This design translates to consistent, high-quality grilling performance, keeping and maintaining consistent cooking temperatures no matter the weather. From high-heat quick sears to low and slow BBQ recipes, this double-layer grill hood makes your grilling recipes into BBQ masterpieces.
Lion Premium Grills L90000 features Five (5) Cast Stainless Steel Burners
The Lion L90000 40-Inch 5-Burner Stainless Steel Built-In Grill has five (5) cast stainless steel burners, collectively delivering a whopping 75,000 BTUs of power. Built for high-temperature grilling, these cast iron burners ensure even heat distribution across the entire grilling surface, guaranteeing perfectly cooked meals every time you fire up the grill. Whether searing ribeye steaks, grilling wagyu burgers, or slow-roasting a succulent chicken, this grill has the burner power you need.
Grilling versatility is added with the infrared rotisserie back burner with 15,000 BTUs, which takes your grilling imagination to the next level. Perfect for roasting or slow-cooking your favorite BBQ recipes, this feature lets you prepare mouthwatering rotisserie-style dishes in your outdoor cooking area. No more questionable rotisserie chicken from the supermarket sitting around for hours. Cook the perfect rotisserie chicken right from your outdoor kitchen for tender, crispy rotisserie chicken every time.
The XL temperature gauge on the grill hood makes monitoring your grilling temperatures a breeze. You can effortlessly maintain the ideal grilling temperature without repeatedly opening the grill hood and losing heat.
Lion Built-In Grill Comes With 1030 Square Inches of Total Grilling Space
With 1030 square inches of total grilling space, this grill offers ample room to cook up to 32 burgers at once or prepare multiple dishes simultaneously. The main cooking area has a spacious 802 square-inch grilling area for ample cooking space.
Above your main grilling area is a 228 square-inch adjustable warming rack, giving you extra cooking space for your larger BBQ favorites. Whether you're keeping burgers warm while you finish grilling or hot dogs or toasting buns, this warming rack enhances your grilling versatility. Whether hosting a backyard barbecue or an intimate family dinner, you'll have the space to grill perfectly.
The solid stainless steel cooking grates provide maximum surface area for your BBQ creations, ensuring even grilling every time and leaving perfect sear marks on your steaks. You can count on these grates to deliver consistent results, no matter what you're grilling. From burgers to BBQ chicken, steak has an even more consistent surface with the heavy-duty grill grates by Lion Premium Grills.
Six (6) Independent Quick-Lite Valves with Built-In Lighting for Safety
Start your grill with no issues every time. Six (6) independent Quick-Lite valves ensure a quick and reliable start every time on each individual burner, maximizing fuel efficiency while providing full grill control. This feature allows you to fine-tune your grilling experience and cook with precision. Whether you're grilling a small meal for yourself or need the whole grill for a feast, this independent quick-lite valve ignition system allows for total and precision grilling control. When the sun sets, you won't have to stop grilling.
Two (2) internal lights provide illumination for easy and safe night grilling so you can keep a close eye on your BBQ creations without additional lighting. Safety is paramount, and the Lion L90000 is CSA-certified, ensuring compliance with industry standards and providing peace of mind for worry-free grilling. You can confidently enjoy your outdoor cooking adventures, knowing that safety is a top priority.
Lion Gas Grills with Included Accessories
Your Lion L90000 40-Inch 5-Burner Stainless Steel Built-In Grill has additional versatile grilling equipment, making your Lion Premium grill an all-in-one outdoor cooking solution. Your grills come with a 40-inch rotisserie kit for ultimate roasting versatility. No more store-bought rotisserie chicken; roast the perfect chicken right in your backyard for your friends and family.
Your grill also comes with a stainless steel smoker box, giving you the perfect smokey flavor. This smoker box sits on your burner, giving you that perfectly smokey authentic flavor on your Lion gas grill. Included in your grill is a 15-inch griddle plate and a removal tool for grilling versatility. Cook breakfast, lunch, and dinner on your grill and easily remove and clean.
The extras come with a grill cover to protect your grill when not in use, keeping it clean and pristine for years. Don't miss the opportunity to elevate your outdoor cooking game with the Lion Lion L90000 40-Inch 5-Burner Stainless Steel Built-In Grill. Order now to make it yours today!
Manufacturer Information
Click here for the Owner's Manual
Click here for the Lion Rotisserie Instruction Manual
Click here for the Temperature Valve Adjustment Guide
Warranty
Lion Premium Grills proudly provides a lifetime warranty on the cast stainless burners, stainless steel frame, housing, and cooking grids, ensuring lasting quality and performance. Additionally, enjoy a three-year warranty on stainless steel flame tamers and a one-year warranty on gas valves and other parts and components, guaranteeing peace of mind in your grilling experience. Please note that labor costs are not covered under this warranty.
Order now with free shipping!
Specs & Dimensions
Lion L90000 40-Inch 5-Burner Built-In Grill |
|
|---|---|
| Models | L90000 |
| Exterior Material | 16 Gauge 304 Stainless Steel |
| Fuel Type | Natural Gas (NG) or Propane (LP) |
| Configuration | Built-In |
| Collection | Lion Premium Grills |
| Primary Color | Stainless Steel |
| Dimensions |
|
| Cut Out Dimensions |
|
| Weight | 200.1 lbs. |
| Burner Material | Cast Stainless Steel |
| Number of Burners | 5 Burners |
| Total Grilling BTUs | 75,000 BTUs |
| BTUs Per Burner | 15,000 BTUs |
| Grill Grate Material | Stainless Steel |
| Grill Grate Type | Round Grill Grate Rods |
| Total Grilling Area | 1030 Sq. Inches |
| Main Grilling Area | 802 Sq. Inches |
| Warming Rack Area | 228 Sq. Inches |
| Burger Count | 32 |
| Infrared Backburner | Yes |
| Infrared Backburner BTUs | 15,000 BTUs |
| Primary Ignition Type | 6 Lion Quick Lite valves |
| Secondary Ignition | None |
| Gas Control Panel Lights | None |
| Heat Zone Separators | None |
| Spring Assisted Grill Hood | None |
| Interior Lighting | Yes |
| Thermometer | Analog Thermometer |
| Drop-In Sear Burner | Optional |
| Rotisserie Kit | Included |
| Gas Hose Included | Yes |
| Warranty | Gold Standard Lifetime Warranty |
Product Videos
Lion L90000 Grill Overview
Shipping & Delivery Info
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
