Lion Advanced Q BBQ Island: Lion Grill, Side Burner, Fridge, Combo or Double Door
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- Product Reviews
- Site Reviews
- Description
- L90000 Grill Island Specs & Dimensions
- L75000 Grill Island Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Lion Advanced Q BBQ Island: Lion Grill, Side Burner, Fridge, Combo or Double Door
Key Features
- Spacious Grill Island measuring 83 1/2" (W) x 36 3/4" (D) x 38" (H), with convenient storage space below for your outdoor needs.
- Extra wide 36 3/4-inch countertop space on both sides of your grill for an expanded grilling area. Extra space in the rear of your grill island for serving space for your friends and family.
- Galvanized steel framing and covered in weather and fire-resistant Hardie Backer for ultimate non-combustible durability against weather and grilling heat.
- Customize your grill island finishes, choose between stucco, brick, or cultured stone base finishes, and customize your countertop with granite or porcelain tile.
- Choose between Lion L75000 32-inch grill or the Lion L90000 40-Inch Gas Grill for high-performance grilling to meet your grilling size needs.
- Includes grill cover, rotisserie kit, smoker box, griddle plate, and removal tool.
- Lion drop-in single-side burner for outdoor cooking versatility right on your countertop with 15,000 BTUs of high heat power. Comes reversible wok grate.
- Lion 20-in 4.5 cu. ft. eco-friendly refrigerator, featuring adjustable shelves, a crisper drawer, and multiple-door storage compartments.
- Choose between Lion 33-inch combo w/ paper towel holder or the Lion 33-Inch double door w/ paper towel holder for the perfectly tailored storage solution to meet your storage needs.
- Extra Wide 36 3/4-Inch countertop space on both sides of your grill for an expanded grilling area. Extra space in the rear of your grill island for serving space for your friends and family.
- GFCI electrical outlet for outdoor powered cooking accessories for more outdoor grill island versatility.
- Built-in bottle opener on the front with stucco finishes.
- It comes 90% assembled for easy 2-person installation to get grilling immediately.
Elevate outdoor cooking and entertainment with the Lion Advanced Q BBQ Grill Island. This well-designed grill island offers a range of features to enhance your outdoor experience. The Lion Advanced Q BBQ Grill Island is the perfect choice for smaller patios or backyard setups, measuring 83 1/2 inches wide, 36 3/4" inches deep, and 38 inches high. This extra-wide countertop space was designed to be a full-functional grill island from all sides with its wide countertop from all sides. The extra wide provides countertop space for an expanded cooking area and countertop space on the back to serve your BBQ masterpieces to your friends and family. It's a practical addition that makes outdoor cooking and serving a breeze. this grill island is the ultimate backyard cooking upgrade that provides ample outdoor storage space and high-performance grill options above your storage space for all outdoor cooking needs.
Durability is at the heart of this BBQ grill island. Its galvanized steel framing and weather and fire-resistant Hardie Backer construction ensure it can withstand the toughest elements, from harsh weather to high heat. Designed for ultimate durability, the grill island will maintain its pristine colors and sleek appearance for years. The Lion Advanced Q BBQ Grill Island offers a wide variety of customizability, upgrades, and options to meet your outdoor cooking and entertaining needs. Choose between various base finishes, including stucco, brick, or cultured stone, allowing you to match your outdoor kitchen to your outdoor ambiance. Additionally, you can customize your countertop with either granite or porcelain 12-inch by 12-inch tile, giving you the perfect finishing touch with superior durability against weather and deterioration.
Keep your grilling tools, accessories, and essentials organized and easily accessible. Finally, the built-in bottle opener on the front with stucco finishes adds a fun and convenient touch to your outdoor kitchen. Crack open your favorite beverage while you grill and entertain. The Lion Advanced Q BBQ Grill Island combines functionality, durability, and customization to create the ultimate outdoor cooking and entertaining space. Upgrade your outdoor experience with this top-quality grill island and make every outdoor gathering memorable. Elevate your outdoor lifestyle with Lion Premium Grills.
Grill Options
Lion L75000 32-Inch 4-Burner Stainless Steel Built-In Grill
- Made from 16-gauge 304 stainless steel, it is durable against weather and high temperatures.
- Four 60,000 BTU stainless steel burners and a 15,000 BTU infrared rotisserie back burner for versatile grilling.
- Double-layered stainless steel hood ensures heat retention, paired with 830 square inches of cooking space.
- Solid stainless steel grates provide even heat distribution and perfect sear marks.
- Includes an adjustable warming rack for additional space.
- Five quick lite valves ensure reliable start-ups and precise temperature control.
- Equipped with two internal lights for visibility in low-light conditions.
- XL temperature gauge for easy grill management.
- Includes grill cover, rotisserie kit, smoker box, griddle plate, and removal tool.
The Lion L75000 32-Inch Grill stands as a bastion of grilling excellence, constructed from 16-gauge 304 stainless steel for unmatched resilience in the face of adverse weather and high heat. It features four potent burners delivering a combined 60,000 BTUs, plus an infrared rotisserie back burner, ensuring a wide range of cooking options from searing to roasting. The grill's substantial 830 square-inch cooking area is complemented by a double-layered hood for superior heat retention and solid stainless steel grates for even cooking. With convenient features like an adjustable warming rack, quick lite valves for seamless ignition, internal lights for nighttime grilling, and an XL temperature gauge for precision, this grill is a fusion of performance and practicality. CSA certification underscores its safety credentials, making the Lion L75000 a stellar choice for any outdoor cooking enthusiast.
Lion L90000 40-inch 5-burner Stainless Steel Built-In Grill
- Built from 16-gauge 304 stainless steel for unmatched durability against the elements and high heat grilling.
- High-heat burners with five 75,000 BTU cast stainless steel burners for even heat distribution and high-heat cooking.
- Infrared Back Burner with 15,000 BTUs for exceptional roasting and grill versatility.
- Equipped with a double-layered stainless steel hood that locks in heat for consistent grilling.
- Spacious 1030 square inches of cooking area, for up to 32 burgers at once or multiple of your favorite BBQ dishes.
- Solid stainless steel cooking grates ensure even grilling and perfect sear marks on your ribeye steak.
- Includes an adjustable warming rack for extra space when cooking large BBQ food.
- Contains six quick-lite ignition valves for a reliable start and precise control of each individual burner for gas efficiency.
- Features two internal lights for safe and easy grilling after dark.
- Comes with an XL temperature gauge for easy temp monitoring.
- Includes grill cover, rotisserie kit, smoker box, griddle plate, and removal griddle plate tool.
The Lion L90000 Grill is a 40-inch built-in gas grill built to last. Made of 16-gauge 304 stainless steel, stands as a pinnacle of durability, capable of braving the elements and high heat. This grilling giant boasts 75,000 BTUs across five burners, complemented by a 15,000 BTU infrared rotisserie back burner, ensuring a full range of cooking techniques from searing to slow roasting. The spacious 1030 square-inch cooking area, enhanced by a double-layered hood for unparalleled heat retention and a warming rack, allows for the preparation of a feast, with up to 32 burgers simultaneously or various dishes. Quick lite valves guarantee an effortless and reliable ignition, and internal lights delight night-time grilling. The grill’s construction promises longevity, and with CSA certification, you can trust in its safety and compliance.
Lion Stainless Steel Drop-In Single Side Burner
- Comes with a 15,000 BTU brass burner, ideal for searing meat or boiling water quickly.
- Made of 16-gauge 304 stainless steel, it ensures resilience against high heat and outdoor conditions.
- Equipped with heavy-duty grill grates that can be converted into a reversible wok grate for stir-fry dishes.
- Designed for drop-in mounting, it provides a seamless look in outdoor kitchens.
- Includes a 304 stainless steel cover for protection against weather and rust.
The Lion Stainless Steel Drop-In Single Side Burner is a compact yet powerful addition to any outdoor kitchen, offering a robust 15,000 BTU brass burner suitable for high-heat cooking. Whether you're searing steaks, boiling water, or simmering sauces, this burner’s wide range of temperature control can handle it all. Built to endure with 16-gauge 304 stainless steel, it's well-suited for the rigors of outdoor cooking. The dual-purpose grill grates offer added versatility, doubling as a reversible wok grate for stir-fry dishes. This drop-in design ensures a professional and integrated appearance on your outdoor grill island or countertop. A durable 304 stainless steel cover is included to protect the burner from the elements when not in use.
Lion 20-Inch 4.5 Cu. Ft. Compact Refrigerator
- Eco-friendly refrigerant uses R-600a, a refrigerant with low environmental impact and energy savings.
- Adjustable wire shelves inside can be adjusted for various storage needs.
- Crisper drawer dedicated to keeping fruits and vegetables fresh.
- Manual temperature control allows easy adjustment for optimal cooling.
- Built-in lighting is convenient for nighttime use, enhancing visibility.
- Reversible door can be set to open to the left or right, fitting any outdoor kitchen layout.
- Recessed handle top-positioned handle for easy access.
- Door storage includes a can dispenser, two condiment shelves, and a large shelf for extra storage.
The Lion 20-Inch 4.5 Cu. Ft. Compact Refrigerator is a versatile and eco-friendly addition to any outdoor kitchen. It features R-600a refrigerant, known for its minimal environmental impact, ensuring both efficiency and sustainability. The interior is designed with adjustable wire shelves and a crisper drawer to keep produce fresh, catering to varied storage requirements. Manual temperature control ensures your items are kept cool, especially during hot summer days. The refrigerator's built-in lighting is a practical feature for nighttime use, enhancing the ease of access. Its reversible door, with a top recessed handle, adds flexibility and convenience to fit any outdoor kitchen design. Additionally, the door is equipped with a can dispenser, condiment shelves, and extra storage space, maximizing its utility. This compact refrigerator is not just a cooling appliance; it's a thoughtful integration to elevate the functionality of your outdoor culinary space.
Storage Options
Lion 33-Inch Access Door & Double Drawer Combo w/Paper Towel Rack
- Ample storage with spacious drawers for tools and accessories, plus a large cabinet for bulkier items like gas tanks and cookware.
- Easy access to gas valves, lines, and other outdoor kitchen utilities.
- Constructed with 304-stainless steel for maximum weather, rust, and wear resistance.
- Dual-lined stainless steel enhances structural integrity and longevity.
- Flush mounting ensures a professional look in any outdoor kitchen.
- Features an interior paper towel holder for quick access while cooking.
- Magnetic latch on the door provides a secure closure.
- Heavy-duty drawer glides ensure durability and smooth operation.
The Lion 33-Inch Access Door & Double Drawer Combo is a perfect blend of functionality and style for your outdoor kitchen. The unit provides ample storage with spacious drawers and a large cabinet, suitable for everything from grilling tools to gas tanks. Made from resilient 304-stainless steel, it stands up to outdoor conditions, while its dual-lined construction enhances its durability. The smooth flush mount design complements any outdoor décor, and the built-in paper towel holder makes quick clean-ups convenient. The combo also features a magnetic door latch for secure closing and heavy-duty drawer glides for long-lasting use. This combo is the perfect addition optimal organization of your outdoor cooking utensils while having large storage options all in one.
Lion 33-Inch Stainless Steel Double Access Door with Towel Rack
- Made with 304-stainless steel, ideal for resisting weather, rust, and wear.
- Features dual-lined stainless steel construction for added strength and longevity.
- Flush mounting offers a sleek look compatible with various outdoor kitchen finishes.
- Includes an interior paper towel holder for easy access during cooking.
- Equipped with dual magnetic latches for a reliable seal on both top and bottom.
The Lion 33-Inch Stainless Steel Double Access Door is a practical and functional addition to your grill island. Crafted from durable 304-stainless steel, it's designed to endure harsh weather conditions and resist wear and tear. The door's dual-lined construction reinforces its structure and ensures long-lasting performance. The flush mounting design integrates seamlessly with different outdoor kitchen styles, while the interior paper towel holder adds a layer of convenience to your cooking experience. Furthermore, the dual magnetic latches ensure the doors close securely every time, maintaining the integrity of your outdoor kitchen space.
Shipping & Delivery Information
Lion BBQ Grill Islands are delivered with most parts fully assembled. The main island structure, complete with veneer/siding, storage cabinets, and countertops, arrives ready to be used and installed on your grill island. Grills and side burners are shipped separately on the skid in separate boxes and simply need to be installed when they arrive. All items are securely transported on a skid. If you choose an L-shaped island, it will come in two parts for easy moving and installation, while the I-shaped island arrives in one whole piece, ready to go. Plus, we offer white glove delivery for an extra fee, making the process even smoother.
Manufacturer Information
Click here for the Advanced Q BBQ Island Spec Sheet
Click here for the Lion L75000 32-inch 4-Burner Grill Owner Manual
Click here for the Lion L75000 32-inch 4-Burner Grill Spec Sheet
Click here for the Lion L90000 40-inch 5-Burner Grill Owner Manual
Click here for the Lion L90000 40-inch 5-Burner Grill Spec Sheet
Click here for the Lion Rotisserie Instruction Manual
Click here for the Temperature Valve Adjustment Guide
Click here for the Lion 33-inch Access Door & Double Drawer Combo Spec Sheet
Click here for the Lion Single Side Burner Assembly Guide
Click here for the Lion Single Side Burner Spec Sheet
Click here for the Lion 20-inch 4.5 Cu. Ft. Compact Refrigerator Spec Sheet
Warranty
Single Side Burner: Lion Premium Grills proudly provides a one (1) year warranty on this outdoor cooking component. Single Access Door / Double Drawer Combo: Lion Premium Grills proudly provides a one (1) year warranty on this outdoor cabinet component. Gas Grill: Lion Premium Grills proudly provides a lifetime warranty on cast stainless burners, stainless steel frames, housing, and cooking grids, ensuring lasting quality and performance. Additionally, enjoy a three-year warranty on stainless steel flame tamers and a one-year warranty on gas valves and other parts and components, guaranteeing peace of mind in your grilling experience. Please note that labor costs are not covered under this warranty. Refrigerator: Lion offers a one-year warranty for this refrigerator, ensuring it is free from defects in materials and workmanship. This warranty covers outdoor installations under a patio or outdoor kitchen island. Labor costs are not included. Please consult the manufacturer's manual for comprehensive warranty details.
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Lion Advanced Q BBQ Island: L90000 40-In Grill, Side Burner, Fridge, and Combo |
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Model | Advanced Q |
Countertop Width | 83 1/2" |
Base Width | 72" |
Countertop Depth | 36 3/4" |
Countertop Height | 38" |
Weight | 800-1000 lbs (Depending on Finished Materials) |
Grill Island Base Material |
|
Grill Island Base Colors |
|
Frame Material | Galvanized Steel |
Frame Sheathing | Hardie Backer Board |
Outdoor Kitchen Shape | I-Shaped |
Grill Model |
Lion L90000 40-Inch 5 Burner Gas Grill |
Grill Exterior Material | 16 Gauge 304 Stainless Steel |
Width | 40" |
Depth | 24 1/4" |
Height | 21 1/2" |
Burner Material | Cast Stainless Steel |
Number of Burners | 5 Burners |
Total Grilling BTUs | 75,000 BTUs |
BTUs Per Burner | 15,000 BTUs |
Grill Grate Material | Stainless Steel |
Grill Grate Type | Round Grill Grate Rods |
Total Grilling Area | 1030 Sq Inches |
Main Grilling Area | 802 Sq Inches |
Warming Rack Area | 228 Sq Inches |
Burger Count | 32 |
Infrared Backburner | Yes |
Infrared Backburner BTUs | 15,000 BTUs |
Primary Ignition Type | 6 Lion Quick Lite Valves |
Secondary Ignition | None |
Gas Control Panel Lights | None |
Heat Zone Separators | None |
Spring Assisted Grill Hood | None |
Interior Lighting | Yes |
Thermometer | Analog Thermometer |
Rotisserie Kit | Included |
Gas Hose Included | Yes |
Single Side Burner Model |
Lion Stainless Steel Drop-In Single Side Burner |
Exterior Material | 16 Gauge 304 Stainless Steel |
Configuration | Drop-In |
Primary Color | Stainless Steel |
Width | 12.5" |
Depth | 20.5" |
Number of Burners | 1 |
Burner Type | Brass Ring Burner |
BTU Total | 15,000 |
Grilling Grate Material | Stainless Steel |
Reversible Wok Grates | Included |
Refrigerator Model |
Lion 20-Inch 4.5 Cu. Ft. Compact Refrigerator |
Exterior Material & Color |
|
Interior Material & Color | White Plastic |
Fridge Width | 20.25" |
Fridge Depth | 22" |
Fridge Height | 32" |
Total Capacity | 4.5 Cu. Ft. |
Cooling System | Compressor |
Cooling Type | Cold Plate |
Refrigerant Type | R-600 |
Control Type | Analog Refrigerator Controls |
Door Storage | Yes |
Door Storage Types |
|
Number of Shelves | 3 |
Shelf Material | Wire |
Number of Drawers | 1 |
Drawer Type | Crisper Drawer |
Temperature Range | 40°F - 50°F |
Defrost Type | Manual |
Volts | 110 Volts |
Amps | 1.0 Amps |
Hinge Type | Reversible |
Venting | Rear Vent |
Lock | No |
Door Alarm | No |
Storage Cabinet |
Lion 33-Inch Access Door & Double Drawer Combo with Towel Rack |
Mounting Type | Flush Mount |
Combo Material | Dual Lined 304 Stainless Steel |
Combo Width | 33" |
Combo Depth | 20.44" |
Combo Height | 22" |
Number of Drawers | 2 |
Heavy-Duty Drawer Glides | Included |
Number of Doors | 1 |
Magentic Latches | Dual Magnetic Latches |
Interior Paper Towel Holder | Yes |
Storage Cabinet |
Lion 33-Inch Stainless Steel Double Access Door with Towel Rack |
Mounting Type | Flush Mount |
Double Door Material | Dual Lined 304 Stainless Steel |
Double Door Width | 33" |
Double Door Depth | 1.88" |
Double Door Height | 22" |
Double Door Weight | 23 lbs |
Number of Doors | 2 |
Magentic Latches | Dual Magnetic Latches |
Interior Paper Towel Holder | Yes |
Lion Advanced Q BBQ Island: L75000 32-In Grill, Side Burner, Fridge, and Combo |
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Model | Advanced Q |
Countertop Width | 83 1/2" |
Base Width | 72" |
Countertop Depth | 36 3/4" |
Countertop Height | 38" |
Weight | 800-1000 lbs (Depending on Finished Materials) |
Grill Island Base Material |
|
Grill Island Base Colors |
|
Frame Material | Galvanized Steel |
Frame Sheathing | Hardie Backer Board |
Outdoor Kitchen Shape | I-Shaped |
Grill Model |
Lion L75000 32-Inch 4 Burner Gas Grill |
Grill Exterior Material | 16 Gauge 304 Stainless Steel |
Width | 32" |
Depth | 24 1/4" |
Height | 21 1/2" |
Burner Material | Cast Stainless Steel |
Number of Burners | 4 Burners |
Total Grilling BTUs | 60,000 BTUs |
BTUs Per Burner | 15,000 BTUs |
Grill Grate Material | Stainless Steel |
Grill Grate Type | Round Grill Grate Rods |
Total Grilling Area | 830 Sq Inches |
Main Grilling Area | 647 Sq Inches |
Warming Rack Area | 183 Sq Inches |
Burger Count | 24 |
Infrared Backburner | Yes |
Infrared Backburner BTUs | 15,000 BTUs |
Primary Ignition Type | 5 Lion Quick Lite Valves |
Secondary Ignition | None |
Gas Control Panel Lights | None |
Heat Zone Separators | None |
Spring Assisted Grill Hood | None |
Interior Lighting | Yes |
Thermometer | Analog Thermometer |
Rotisserie Kit | Included |
Gas Hose Included | Yes |
Single Side Burner Model |
Lion Stainless Steel Drop-In Single Side Burner |
Exterior Material | 16 Gauge 304 Stainless Steel |
Configuration | Drop-In |
Primary Color | Stainless Steel |
Width | 12.5" |
Depth | 20.5" |
Number of Burners | 1 |
Burner Type | Brass Ring Burner |
BTU Total | 15,000 |
Grilling Grate Material | Stainless Steel |
Reversible Wok Grates | Included |
Refrigerator Model |
Lion 20-Inch 4.5 Cu. Ft. Compact Refrigerator |
Exterior Material & Color |
|
Interior Material & Color | White Plastic |
Fridge Width | 20.25" |
Fridge Depth | 22" |
Fridge Height | 32" |
Total Capacity | 4.5 Cu. Ft. |
Cooling System | Compressor |
Cooling Type | Cold Plate |
Refrigerant Type | R-600 |
Control Type | Analog Refrigerator Controls |
Door Storage | Yes |
Door Storage Types |
|
Number of Shelves | 3 |
Shelf Material | Wire |
Number of Drawers | 1 |
Drawer Type | Crisper Drawer |
Temperature Range | 40°F - 50°F |
Defrost Type | Manual |
Volts | 110 Volts |
Amps | 1.0 Amps |
Hinge Type | Reversible |
Venting | Rear Vent |
Lock | No |
Door Alarm | No |
Storage Cabinet |
Lion 33-Inch Access Door & Double Drawer Combo with Towel Rack |
Mounting Type | Flush Mount |
Combo Material | Dual Lined 304 Stainless Steel |
Combo Width | 33" |
Combo Depth | 20.44" |
Combo Height | 22" |
Number of Drawers | 2 |
Heavy-Duty Drawer Glides | Included |
Number of Doors | 1 |
Magentic Latches | Dual Magnetic Latches |
Interior Paper Towel Holder | Yes |
Storage Cabinet |
Lion 33-Inch Stainless Steel Double Access Door with Towel Rack |
Mounting Type | Flush Mount |
Double Door Material | Dual Lined 304 Stainless Steel |
Double Door Width | 33" |
Double Door Depth | 1.88" |
Double Door Height | 22" |
Double Door Weight | 23 lbs |
Number of Doors | 2 |
Magentic Latches | Dual Magnetic Latches |
Interior Paper Towel Holder | Yes |
This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.
Shipping & Delivery Details
Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.