Fire Magic Choice CM430S Multi-User 24-Inch Gas Grill On Patio Post Mount
In Stock
Ships in 1-3 Business Days
Call For Lowest Price! 888-678-3530
No Sales Tax (Excl. NY)
Owner Operated Customer Service - Open 7 Days A Week
30-Day Easy Returns - No Restocking Fees
- Description
- Specs & Dimensions
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Fire Magic Choice CM430S Grill With Patio Post
Key Features:
- Compact Powerhouse: Compact size and packs a punch with 2 U-shaped burners delivering 46,000 BTUs of grilling power.
-
Maximizes Space: A patio post grill integrates seamlessly into your outdoor area, saving valuable space while offering a stable, built-in cooking solution.
- Cost-effective Fire Magic Choice Grills: Superior design and quality materials in a sleek, satin stainless steel finish that's budget-friendly.
- Heavy Duty Diamond Sear Cooking Grids: Provides even heat distribution and a non-stick surface for versatile grilling experiences.
- 14 Gauge Stainless Steel U-Shaped Burners: Deliver consistent cooking with no hot or cold spots, ensuring perfect grilling every time.
- Turn-to-Light Ignition System: Features quick and reliable lighting that requires no external power or batteries.
- Heavy Gauge Stainless Steel Flavor Grids: Help prevent flare-ups, protect burners, and vaporize drippings to boost flavor.
- Adjustable Stainless Steel Warming Rack: Offers additional cooking space and can be conveniently moved aside when more room is needed.
- Angled, Analog Thermometer: Allows for easy monitoring of grilling temperatures up to 1000º F, ensuring optimal cooking precision.
Fire Magic Choice Grills: Affordability That Packs A Punch
Selecting a grill that balances affordability, durability, and high performance can often lead you to compromise on features or overspend. Overcome these concerns with the Fire Magic Choice 30-Inch In-Post Gas Grill. Made in the USA, this model is a robust addition to the Fire Magic family, designed to integrate seamlessly into your outdoor cooking space without overwhelming it. It features a 432 square inch main cooking surface, allowing you to grill up to 18 burgers simultaneously, making it perfect for entertaining friends and family. Additionally, it boasts a 192 square inch warming rack, ideal for melting cheese or keeping buns warm, which can also be removed to make space for larger items. This grill is superbly suited for smaller patios or decks and can comfortably cater to a gathering of about 10-15 people.
Fire Magic Choice 24-Inch Grill With Patio Post: 304 Stainless Steel Durability
The Choice Series from Fire Magic offers an affordable yet durable and high-performing grilling solution, ideal for your outdoor culinary needs. This 30-inch in-post grill is built entirely from 304 stainless steel and features a dual-lined grill hood, ensuring robustness and resilience against any weather or season. It remains a dependable fixture in your outdoor space. The dual-lined hood not only prevents discoloration from high temperatures, but also features a 90° lid opening, which facilitates efficient heat management and provides ergonomic access to the entire grilling surface. This design makes it perfect for smaller patios or decks.
Fire Magic 46,000 BTU Workhorse Grilling Performance Machine
The grill features a two-burner design delivering a total of 46,000 BTUs, providing robust grilling performance across the entire cooking surface. The unique U-shaped burners offer extensive coverage to eliminate hot and cold spots, ensuring uniformly cooked food with consistent heat distribution. The turn-to-light ignition system enables independent control of each burner from the grill's front panel, eliminating the need for batteries. Starting the grill is simple—just twist the gas knob to ignite. Additionally, each knob is cool-to-touch, ensuring the controls are safe and easy to operate.
Diamond Sear Cooking Grids: Grill Like A Pro
Above the high-performance stainless steel U-shaped burners, you’ll find Fire Magic's patented Diamond Sear Cooking Grates. These square, oversized grates are designed for superb heat retention, ensuring even cooking throughout the grill surface. The large rods of the grates prevent smaller food items from slipping through, thus eliminating the need for additional griddle plates or foil. Featuring non-stick properties, these grates are ideal for grilling delicate foods such as fish, while also leaving perfect sear marks for a professional-grade grilling experience. Elevate your BBQ to unforgettable levels with these exceptional cooking grates.
Fire Magic Stainless Steel Flavor Grids For Choice Grills
Directly under the Diamond Sear Cooking Grates in Fire Magic Choice Grills, you'll find the sturdy stainless steel Flavor Grids. These grids fulfill two critical roles: they shield the burners from grease and falling debris, preventing flare-ups, and they enhance your BBQ's flavor by vaporizing drippings and recirculating flavorful steam back to the food for a genuine taste boost.
Fire Magic also emphasizes easy cleaning, maintenance, and safety with its disposable drip pan system, located just below the control panel. This setup facilitates the swift removal of excess grease, maintaining a clean grilling surface and minimizing flare-ups to ensure your safety. The Fire Magic Choice 24-Inch Patio Post Gas Grill is an excellent choice for those seeking a premium grilling experience without the premium price, offering flawless integration into your outdoor space.
Manufacturer Information
Click here for the User Manual
Click here for a Quick Start Guide
Warranty Information
Fire Magic guarantees this product against material or craftsmanship flaws under regular household use for the following durations: The product's stainless steel burners, cooking grids, and housing are covered for the user's lifetime; brass parts, inner coverings, manifold setups, porcelain casings, and backburner setups (ignition parts not included) for fifteen (15) years; flavor enhancers and grill's infrared burners for five (5) years; side burners and other components of the Fire Magic grill (excluding ignition and electronics) for three (3) years; ignition systems (batteries not included), electronic elements (lights and temperature gauges included), and other grill accessories for one (1) year. Up to $120 of labor costs are covered for two (2) years.
Fire Magic Choice 24-Inch Patio Post Gas Grill |
|
|---|---|
| Model | Choice CM430S |
| Configuration | Patio Post |
| Exterior Material | 304 Stainless Steel |
| Cooking Grate Material | Stainless Steel |
| Width | 51.25" |
| Depth | 25.75" |
| Height | 49.875" |
| Total BTUs | 46,000 BTUs |
| Number of Burners | 2 Burners |
| Burner Type | U-Shaped Burners |
| Burner Material | 304 Stainless Steel |
| Grilling Surface Dimensions | 24 X 18" |
| Main Grilling Area Surface | 432 Sq. Inches |
| Secondary Grilling Area Surface | 192 Sq. Inches |
| Total Grilling Area Surface | 624 Sq. Inches |
| Burger Count | 15 Burgers |
| Cooking Grid Type | Diamond Sear Grids |
| Warming Rack Type | Adjustable Warming Rack |
| Grill Lights | None |
| Ignition Type | Rapid Fire Ignition (No Batteries or Electric Required) |
| Spring Hood | Yes |
| Thermometer | Analog |
| Made in the USA | Yes |
Fire Magic Choice Multi-User 24-Inch Gas Grill On Patio Post Mount | |
|---|---|
| Model | Choice Multi-User |
| Width | 51.25" |
| Depth | 49.875" |
| Height | 25.25" |
| Ignition Type | Continuous Spark |
| Flash Tubes | Yes |
| Rotisserie Kit | No |
| Heat Zone Separators | No |
| Number of Burners | 2 Burners |
| Grilling Surface Dimensions | 24 X 18" |
| Main Grilling Area Surface | 432 Sq. Inches |
| Secondary Grilling Area Surface | 192 Sq. Inches |
| Total Grilling Area Surface | 624 Sq. Inches |
| Burger Count | 15 Burgers |
| Exterior Material | 304 Stainless Steel |
| Cooking Grate Material | Stainless Steel |
Grill Lights | None |
| Spring Hood | Yes |
| Total BTUs | 46,000 BTUs |
| Burner Material | 304 Cast Stainless Steel |
| Thermometer | Analog |
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
placeholder
Authorized Dealer
- Description
- Specs & Dimensions
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Fire Magic Choice CM430S Grill With Patio Post
Key Features:
- Compact Powerhouse: Compact size and packs a punch with 2 U-shaped burners delivering 46,000 BTUs of grilling power.
-
Maximizes Space: A patio post grill integrates seamlessly into your outdoor area, saving valuable space while offering a stable, built-in cooking solution.
- Cost-effective Fire Magic Choice Grills: Superior design and quality materials in a sleek, satin stainless steel finish that's budget-friendly.
- Heavy Duty Diamond Sear Cooking Grids: Provides even heat distribution and a non-stick surface for versatile grilling experiences.
- 14 Gauge Stainless Steel U-Shaped Burners: Deliver consistent cooking with no hot or cold spots, ensuring perfect grilling every time.
- Turn-to-Light Ignition System: Features quick and reliable lighting that requires no external power or batteries.
- Heavy Gauge Stainless Steel Flavor Grids: Help prevent flare-ups, protect burners, and vaporize drippings to boost flavor.
- Adjustable Stainless Steel Warming Rack: Offers additional cooking space and can be conveniently moved aside when more room is needed.
- Angled, Analog Thermometer: Allows for easy monitoring of grilling temperatures up to 1000º F, ensuring optimal cooking precision.
Fire Magic Choice Grills: Affordability That Packs A Punch
Selecting a grill that balances affordability, durability, and high performance can often lead you to compromise on features or overspend. Overcome these concerns with the Fire Magic Choice 30-Inch In-Post Gas Grill. Made in the USA, this model is a robust addition to the Fire Magic family, designed to integrate seamlessly into your outdoor cooking space without overwhelming it. It features a 432 square inch main cooking surface, allowing you to grill up to 18 burgers simultaneously, making it perfect for entertaining friends and family. Additionally, it boasts a 192 square inch warming rack, ideal for melting cheese or keeping buns warm, which can also be removed to make space for larger items. This grill is superbly suited for smaller patios or decks and can comfortably cater to a gathering of about 10-15 people.
Fire Magic Choice 24-Inch Grill With Patio Post: 304 Stainless Steel Durability
The Choice Series from Fire Magic offers an affordable yet durable and high-performing grilling solution, ideal for your outdoor culinary needs. This 30-inch in-post grill is built entirely from 304 stainless steel and features a dual-lined grill hood, ensuring robustness and resilience against any weather or season. It remains a dependable fixture in your outdoor space. The dual-lined hood not only prevents discoloration from high temperatures, but also features a 90° lid opening, which facilitates efficient heat management and provides ergonomic access to the entire grilling surface. This design makes it perfect for smaller patios or decks.
Fire Magic 46,000 BTU Workhorse Grilling Performance Machine
The grill features a two-burner design delivering a total of 46,000 BTUs, providing robust grilling performance across the entire cooking surface. The unique U-shaped burners offer extensive coverage to eliminate hot and cold spots, ensuring uniformly cooked food with consistent heat distribution. The turn-to-light ignition system enables independent control of each burner from the grill's front panel, eliminating the need for batteries. Starting the grill is simple—just twist the gas knob to ignite. Additionally, each knob is cool-to-touch, ensuring the controls are safe and easy to operate.
Diamond Sear Cooking Grids: Grill Like A Pro
Above the high-performance stainless steel U-shaped burners, you’ll find Fire Magic's patented Diamond Sear Cooking Grates. These square, oversized grates are designed for superb heat retention, ensuring even cooking throughout the grill surface. The large rods of the grates prevent smaller food items from slipping through, thus eliminating the need for additional griddle plates or foil. Featuring non-stick properties, these grates are ideal for grilling delicate foods such as fish, while also leaving perfect sear marks for a professional-grade grilling experience. Elevate your BBQ to unforgettable levels with these exceptional cooking grates.
Fire Magic Stainless Steel Flavor Grids For Choice Grills
Directly under the Diamond Sear Cooking Grates in Fire Magic Choice Grills, you'll find the sturdy stainless steel Flavor Grids. These grids fulfill two critical roles: they shield the burners from grease and falling debris, preventing flare-ups, and they enhance your BBQ's flavor by vaporizing drippings and recirculating flavorful steam back to the food for a genuine taste boost.
Fire Magic also emphasizes easy cleaning, maintenance, and safety with its disposable drip pan system, located just below the control panel. This setup facilitates the swift removal of excess grease, maintaining a clean grilling surface and minimizing flare-ups to ensure your safety. The Fire Magic Choice 24-Inch Patio Post Gas Grill is an excellent choice for those seeking a premium grilling experience without the premium price, offering flawless integration into your outdoor space.
Manufacturer Information
Click here for the User Manual
Click here for a Quick Start Guide
Warranty Information
Fire Magic guarantees this product against material or craftsmanship flaws under regular household use for the following durations: The product's stainless steel burners, cooking grids, and housing are covered for the user's lifetime; brass parts, inner coverings, manifold setups, porcelain casings, and backburner setups (ignition parts not included) for fifteen (15) years; flavor enhancers and grill's infrared burners for five (5) years; side burners and other components of the Fire Magic grill (excluding ignition and electronics) for three (3) years; ignition systems (batteries not included), electronic elements (lights and temperature gauges included), and other grill accessories for one (1) year. Up to $120 of labor costs are covered for two (2) years.
Fire Magic Choice 24-Inch Patio Post Gas Grill |
|
|---|---|
| Model | Choice CM430S |
| Configuration | Patio Post |
| Exterior Material | 304 Stainless Steel |
| Cooking Grate Material | Stainless Steel |
| Width | 51.25" |
| Depth | 25.75" |
| Height | 49.875" |
| Total BTUs | 46,000 BTUs |
| Number of Burners | 2 Burners |
| Burner Type | U-Shaped Burners |
| Burner Material | 304 Stainless Steel |
| Grilling Surface Dimensions | 24 X 18" |
| Main Grilling Area Surface | 432 Sq. Inches |
| Secondary Grilling Area Surface | 192 Sq. Inches |
| Total Grilling Area Surface | 624 Sq. Inches |
| Burger Count | 15 Burgers |
| Cooking Grid Type | Diamond Sear Grids |
| Warming Rack Type | Adjustable Warming Rack |
| Grill Lights | None |
| Ignition Type | Rapid Fire Ignition (No Batteries or Electric Required) |
| Spring Hood | Yes |
| Thermometer | Analog |
| Made in the USA | Yes |
Fire Magic Choice Multi-User 24-Inch Gas Grill On Patio Post Mount | |
|---|---|
| Model | Choice Multi-User |
| Width | 51.25" |
| Depth | 49.875" |
| Height | 25.25" |
| Ignition Type | Continuous Spark |
| Flash Tubes | Yes |
| Rotisserie Kit | No |
| Heat Zone Separators | No |
| Number of Burners | 2 Burners |
| Grilling Surface Dimensions | 24 X 18" |
| Main Grilling Area Surface | 432 Sq. Inches |
| Secondary Grilling Area Surface | 192 Sq. Inches |
| Total Grilling Area Surface | 624 Sq. Inches |
| Burger Count | 15 Burgers |
| Exterior Material | 304 Stainless Steel |
| Cooking Grate Material | Stainless Steel |
Grill Lights | None |
| Spring Hood | Yes |
| Total BTUs | 46,000 BTUs |
| Burner Material | 304 Cast Stainless Steel |
| Thermometer | Analog |
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
