Fire Magic Choice C540I 30-Inch Built-In Gas Grill
In Stock
Ships in 1-3 Business Days
Call For Lowest Price! 888-678-3530
No Sales Tax (Excl. NY)
Owner Operated Customer Service - Open 7 Days A Week
30-Day Easy Returns - No Restocking Fees
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Fire Magic Choice C540I Grill
Key Features:
- Affordable Fire Magic Choice Grills: Enjoy superior design and quality materials with a cost-effective, sleek satin stainless steel façade.
- Heavy Duty Diamond Sear Cooking Grids: Achieve even heat distribution and the perfect non-stick surface for versatile grilling.
- 14 Gauge Stainless Steel U-Shaped Burners: Ensure even cooking with no hot or cold spots across the entire grilling surface.
- Turn-to-Light Ignition System: Offers quick, reliable lighting without the need for power or batteries.
- Heavy Gauge Stainless Steel Flavor Grids: Prevent flare-ups, protect burners, and vaporize drippings to enhance flavor.
- Adjustable Stainless Steel Warming Rack: Provides expanded cooking space and can be moved out of the way when not needed.
-
Angled, Analog Thermometer: Easily monitor grilling temperatures up to 1000º F, facilitating precise cooking control.
Fire Magic Choice Grills: Your Ultimate Affordable Grilling Experience Awaits
Choosing a grill that is affordable, durable, and features high performance can be challenging and you often don't get what you need or overspend. eliminate these concerns with the Fire Magic Choice 30-Inch Built-In Gas Grill. Made in the USA, the workhorse of the Fire Magic family gives you the perfect size grill without taking up your entire outdoor cooking space. Featuring 540 square inches grilling area you can easily fit up to 18 burgers or multiple BBQ favorites, allowing you to cater to friends and family and look good while you do it. Grill like a pro with an additional 240 square inches of warming rack for melting cheese or toasting buns. This removable warming rack can be taken out to fit larger BBQ favorites. Perfect for medium-sized grill islands or outdoor kitchens, and can easily cook a feast for 12-18 people.
Fire Magic Choice 30-Inch Grill: 304 Stainless Steel Durability
The Choice series is an affordable line of Fire Magic but gives you ultimate durability and high performance to meet your grilling needs. Made from top to bottom with 304 stainless steel and a dual lined grill hood, this 30-inch grill is a tank in durability. No matter what weather or season you face, it is no match for this grill, giving you the perfect heartbeat for your outdoor kitchen. Featuring a dual-lined grill hood making sure your grill doesn't discolor from high heat and also featuring a 90° grill lid opening easily removing excess grilling heat. and giving you ergonomic access to every inch of your grilling surface.
Fire Magic 60,000 BTU Workhorse Grilling Performance Machine
This three-shaped burner design features 60,000 total BTUs giving you high performance grilling capabilities on every square inch of your grilling surface. the unique U-shaped burner design covers more grilling areas, making sure you eliminate hot and cold spots, giving you evenly cooked food and even heat distribution across your entire grilling surface. Each burner is easily controlled right from the front of your grilling control panel with turn-to-light ignition system which requires no batteries to operate. No need for an electrician to hook up your grill, simply twist the starting option on your gas knob and get grilling up feast. Each gas knob features cool-to-touch knobs, making sure your gas controls are are to operate.
Diamond Sear Cooking Grids: Grill Like A Pro
Above your high-performance stainless steel u-shaped burners is the Fire Magic secret weapon, the patented Diamond Sear Cooking Grate. These square oversized cooking grates are the ultimate grilling surface for even heat retention across your grilling surface for evenly cooked food. In addition, their oversized grill grate rods ensure that no food falls below your burners, allowing you to cook small pieces of food without needing a griddle plate or tin foil. Specially crafted with non-stick grilling properties, these advanced cooking grates ensure you can cook even the most delicate of grilled favorites, like fish. these oversized rods leave the perfect sear marks and give you professional grade grilling for BBQ memories.
Fire Magic Stainless Steel Flavor Grids For Choice Grills
Right below Diamond Sear Cooking Grates are heavy-duty stainless steel Flavor Grids that protect your burner from grease, falling food, and prevent those nasty grease flare-ups. In addition, these flavor grids act like flavor enhancers by vaporizing your dripping from your BBQ favorites grilling above and sending the steam right back into the food above for an authentic flavorful burst. Cleaning, maintenance, and safety are paramount with Fire Magic with the disposable drip pan system. Located right below your control panel, easily clean excess grease gives you a clean flavor and preventing flare-up when grilling keeping you safe and sound. The Fire Magic Choice 30-Inch Built-In Gas Grill is the go-to choice for those desiring a premium grilling experience without a hefty price tag.
Warranty Information
Fire Magic guarantees this product against material or craftsmanship flaws under regular household use for the following durations: The product's stainless steel burners, cooking grids, and housing are covered for the user's lifetime; brass parts, inner coverings, manifold setups, porcelain casings, and backburner setups (ignition parts not included) for fifteen (15) years; flavor enhancers and grill's infrared burners for five (5) years; side burners and other components of the Fire Magic grill (excluding ignition and electronics) for three (3) years; ignition systems (batteries not included), electronic elements (lights and temperature gauges included), and other grill accessories for one (1) year. Up to $120 of labor costs are covered for two (2) years.
Manufacturer Information
Click here for the User Manual
Fire Magic Choice 30-Inch Built-In Gas Grill |
|
|---|---|
| Model | Choice C540I |
| Configuration | Built-In |
| Exterior Material | 304 Stainless Steel |
| Cooking Grate Material | Stainless Steel |
| Width | 34.125" |
| Depth | 25.75" |
| Height | 25.125" |
| Weight | 190 lbs |
| Cut Out Depth | 19 1/2" |
| Cut Out Height | 11 1/2" |
| Cut Out Width | 32" |
| Total BTUs | 60,000 BTUs |
| Number of Burners | 3 Burners |
| Burner Type | U-Shaped Burners |
| Burner Material | 304 Stainless Steel |
| Grilling Surface Dimensions | 30 X 18" |
| Main Grilling Area Surface | 540 Sq. Inches |
| Secondary Grilling Area Surface | 240 Sq. Inches |
| Total Grilling Area Surface | 780 Sq. Inches |
| Burger Count | 18 Burgers |
| Cooking Grid Type | Diamond Sear Grids |
| Warming Rack Type | Adjustable Warming Rack |
| Grill Lights | None |
| Ignition Type | Rapid Fire Ignition (No Batteries or Electric Required) |
| Spring Hood | Yes |
| Thermometer | Analog |
| Made in the USA | Yes |
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
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Authorized Dealer
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Fire Magic Choice C540I Grill
Key Features:
- Affordable Fire Magic Choice Grills: Enjoy superior design and quality materials with a cost-effective, sleek satin stainless steel façade.
- Heavy Duty Diamond Sear Cooking Grids: Achieve even heat distribution and the perfect non-stick surface for versatile grilling.
- 14 Gauge Stainless Steel U-Shaped Burners: Ensure even cooking with no hot or cold spots across the entire grilling surface.
- Turn-to-Light Ignition System: Offers quick, reliable lighting without the need for power or batteries.
- Heavy Gauge Stainless Steel Flavor Grids: Prevent flare-ups, protect burners, and vaporize drippings to enhance flavor.
- Adjustable Stainless Steel Warming Rack: Provides expanded cooking space and can be moved out of the way when not needed.
-
Angled, Analog Thermometer: Easily monitor grilling temperatures up to 1000º F, facilitating precise cooking control.
Fire Magic Choice Grills: Your Ultimate Affordable Grilling Experience Awaits
Choosing a grill that is affordable, durable, and features high performance can be challenging and you often don't get what you need or overspend. eliminate these concerns with the Fire Magic Choice 30-Inch Built-In Gas Grill. Made in the USA, the workhorse of the Fire Magic family gives you the perfect size grill without taking up your entire outdoor cooking space. Featuring 540 square inches grilling area you can easily fit up to 18 burgers or multiple BBQ favorites, allowing you to cater to friends and family and look good while you do it. Grill like a pro with an additional 240 square inches of warming rack for melting cheese or toasting buns. This removable warming rack can be taken out to fit larger BBQ favorites. Perfect for medium-sized grill islands or outdoor kitchens, and can easily cook a feast for 12-18 people.
Fire Magic Choice 30-Inch Grill: 304 Stainless Steel Durability
The Choice series is an affordable line of Fire Magic but gives you ultimate durability and high performance to meet your grilling needs. Made from top to bottom with 304 stainless steel and a dual lined grill hood, this 30-inch grill is a tank in durability. No matter what weather or season you face, it is no match for this grill, giving you the perfect heartbeat for your outdoor kitchen. Featuring a dual-lined grill hood making sure your grill doesn't discolor from high heat and also featuring a 90° grill lid opening easily removing excess grilling heat. and giving you ergonomic access to every inch of your grilling surface.
Fire Magic 60,000 BTU Workhorse Grilling Performance Machine
This three-shaped burner design features 60,000 total BTUs giving you high performance grilling capabilities on every square inch of your grilling surface. the unique U-shaped burner design covers more grilling areas, making sure you eliminate hot and cold spots, giving you evenly cooked food and even heat distribution across your entire grilling surface. Each burner is easily controlled right from the front of your grilling control panel with turn-to-light ignition system which requires no batteries to operate. No need for an electrician to hook up your grill, simply twist the starting option on your gas knob and get grilling up feast. Each gas knob features cool-to-touch knobs, making sure your gas controls are are to operate.
Diamond Sear Cooking Grids: Grill Like A Pro
Above your high-performance stainless steel u-shaped burners is the Fire Magic secret weapon, the patented Diamond Sear Cooking Grate. These square oversized cooking grates are the ultimate grilling surface for even heat retention across your grilling surface for evenly cooked food. In addition, their oversized grill grate rods ensure that no food falls below your burners, allowing you to cook small pieces of food without needing a griddle plate or tin foil. Specially crafted with non-stick grilling properties, these advanced cooking grates ensure you can cook even the most delicate of grilled favorites, like fish. these oversized rods leave the perfect sear marks and give you professional grade grilling for BBQ memories.
Fire Magic Stainless Steel Flavor Grids For Choice Grills
Right below Diamond Sear Cooking Grates are heavy-duty stainless steel Flavor Grids that protect your burner from grease, falling food, and prevent those nasty grease flare-ups. In addition, these flavor grids act like flavor enhancers by vaporizing your dripping from your BBQ favorites grilling above and sending the steam right back into the food above for an authentic flavorful burst. Cleaning, maintenance, and safety are paramount with Fire Magic with the disposable drip pan system. Located right below your control panel, easily clean excess grease gives you a clean flavor and preventing flare-up when grilling keeping you safe and sound. The Fire Magic Choice 30-Inch Built-In Gas Grill is the go-to choice for those desiring a premium grilling experience without a hefty price tag.
Warranty Information
Fire Magic guarantees this product against material or craftsmanship flaws under regular household use for the following durations: The product's stainless steel burners, cooking grids, and housing are covered for the user's lifetime; brass parts, inner coverings, manifold setups, porcelain casings, and backburner setups (ignition parts not included) for fifteen (15) years; flavor enhancers and grill's infrared burners for five (5) years; side burners and other components of the Fire Magic grill (excluding ignition and electronics) for three (3) years; ignition systems (batteries not included), electronic elements (lights and temperature gauges included), and other grill accessories for one (1) year. Up to $120 of labor costs are covered for two (2) years.
Manufacturer Information
Click here for the User Manual
Fire Magic Choice 30-Inch Built-In Gas Grill |
|
|---|---|
| Model | Choice C540I |
| Configuration | Built-In |
| Exterior Material | 304 Stainless Steel |
| Cooking Grate Material | Stainless Steel |
| Width | 34.125" |
| Depth | 25.75" |
| Height | 25.125" |
| Weight | 190 lbs |
| Cut Out Depth | 19 1/2" |
| Cut Out Height | 11 1/2" |
| Cut Out Width | 32" |
| Total BTUs | 60,000 BTUs |
| Number of Burners | 3 Burners |
| Burner Type | U-Shaped Burners |
| Burner Material | 304 Stainless Steel |
| Grilling Surface Dimensions | 30 X 18" |
| Main Grilling Area Surface | 540 Sq. Inches |
| Secondary Grilling Area Surface | 240 Sq. Inches |
| Total Grilling Area Surface | 780 Sq. Inches |
| Burger Count | 18 Burgers |
| Cooking Grid Type | Diamond Sear Grids |
| Warming Rack Type | Adjustable Warming Rack |
| Grill Lights | None |
| Ignition Type | Rapid Fire Ignition (No Batteries or Electric Required) |
| Spring Hood | Yes |
| Thermometer | Analog |
| Made in the USA | Yes |
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
