Coyote 30-Inch Hybrid Multi-Fuel Outdoor Pizza Oven with Cart - Matte Black
SKU C1PZ30HMBLP + C1PZHCART
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$3,198.00
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888-678-3530
Free Pizza Tool Kit & Coyote Pizza Oven Cart - $1,000+ Value! Learn More
Free Pizza Oven Tool Kit & Coyote Pizza Oven Cart
Everything you need to make perfect pizzas at home! With your purchase of a Coyote Pizza Oven, you’ll receive a FREE Complete Pizza Oven Tool Kit and a Coyote Pizza Oven Cart valued at over $1000, including:
- Stainless Steel Pizza Peel – Effortlessly slide pizzas in and out of the oven.
- Turning Pizza Peel – Rotate your pizza like a pro for even cooking.
- Pizza Oven Brush – Keep your oven spotless with a durable cleaning brush.
- Coal Rack – Manage and position coals for precise heat control.
The Coyote Pizza Oven Cart includes:
- Stainless Steel Top with Brackets – Securely hold your Coyote pizza oven.
- Propane Tank Holder & Stainless Steel Shelf – Convenient storage for your propane tank and extra supplies.
- Matte Black Finished Cart with Locking Caster Wheels – Mobility and security for your pizza oven setup.
Don’t wait! Elevate your pizza-making game and outdoor cooking setup with these essential tools and premium cart – free with your pizza oven purchase, ending 12/31/2025.
In Stock
Ships in 1-3 Business Days
Call For Lowest Price! 888-678-3530
No Sales Tax (Excl. NY)
Owner Operated Customer Service - Open 7 Days A Week
30-Day Easy Returns - No Restocking Fees
- Description
- Specs & Dimensions
- Product Videos
- Shipping & Delivery Info
- Easy Returns
Description
Coyote 30″ Hybrid Dual-Fuel Pizza Oven - Matte Black
Key Features
- Cook with wood-fire, gas, or a combination of both for authentic, quick, and convenient outdoor oven cooking.
- Features a 31,000 BTU gas burner for powerful outdoor oven cooking, providing a wide temperature range for versatile cooking.
- Achieve crispy pizza in less than 2 minutes, with temperatures reaching up to 1000°F.
- FDA-approved ceramic bricks ensure optimal heat retention for perfectly crispy pizza every time.
- Seamless, one-piece dome construction provides optimal heat retention and even heat distribution across the entire oven.
- Heat and UV-resistant matte black finish offers exceptional outdoor durability.
- Seven layers of insulation maximize fuel efficiency and energy conservation.
- Interior flame channel ensures even and consistent temperatures throughout the oven.
- Double-walled stainless-steel Thermoshift Chimney with baffles and spark arrester prevents rain and wind from entering the oven.
- Includes ash guard to keep your cooking area clean and minimize clean-up.
- Ceramic stone burner cover allows you to use the entire cooking surface when cooking with wood-fire.
- Comes with a 4-piece pizza tool kit: stainless steel pizza peel, turning pizza peel, brush, and coal rack.
- Includes a hybrid pizza cart with 304 stainless steel top, black powder-coated base, heavy-duty casters, and a gas tank holder below.
Coyote 30″ Hybrid Multi-Fuel Pizza Oven - Crispy Pizza on Wheels
Upgrade your outdoor cooking with the Coyote 30-Inch Hybrid Multi-Fuel Outdoor Pizza Oven for a sleek matte black finish. This pizza oven offers unparalleled cooking versatility, letting you choose between gas, wood, or a combination of both to achieve your desired flavor and cooking style. Whether you prefer the classic wood-fired taste or the convenience of gas, this oven meets all your needs. The gas-powered burner, with 34,000 BTUs, is located on the left side, while the dome shape distributes heat evenly across the oven. The electronic ignition system ensures a quick, safe, and reliable start every time.
The freestanding pizza oven cart enhances your cooking experience with mobility, featuring a 304 stainless steel top and black powder-coated steel base for superior outdoor durability. It includes a full-length cart handle and heavy-duty caster wheels for easy maneuverability. The steel bottom shelf houses a propane tank holder, providing safe and secure gas storage with additional space for other items.
Constructed with a seamless steel one-piece dome, the hybrid pizza oven offers excellent heat retention and distribution, creating the perfect environment for cooking pizzas to perfection. Its advanced Active Heat Management System includes seven layers of insulation, interior flame channels, and a double-wall insulated chimney, ensuring consistent and efficient heat control. Achieve restaurant-quality pizzas with temperatures reaching up to 1,000 degrees, cooking your pizza in just 90 seconds.
The included Ash Guard simplifies cleanup, while the Ceramic Stone Burner Cover allows full use of the cooking surface when using wood-fire. FDA ceramic cooking bricks provide superior heat retention and even heat distribution for perfect results every time.
The Coyote Hybrid Pizza Oven also comes with a 4-piece toolkit, including a stainless-steel pizza peel, turning pizza peel, brush, and coal rake. Combining high performance, innovative features, and a sleek matte black design, this pizza oven is a standout addition to any outdoor kitchen. Invest in the Coyote 30-Inch Hybrid Multi-Fuel Outdoor Pizza Oven for the ultimate outdoor culinary experience that blends craftsmanship and superior performance.
Manufacturer Information
Click here for the Owner Manual
Click here for Gas Lighting Instructions
Click here for the Pizza Oven Cart Install
Warranty
The Coyote Hybrid Multi-Fuel Outdoor Pizza Oven is designed to withstand the test of time with its durable and high-quality components. The cooking grids are guaranteed for five years against rust and burn-through, ensuring long-lasting performance. The flavorizer bars come with a two-year limited warranty for the same protection. Electric and plastic components are covered for two years under a limited warranty, providing peace of mind. The ignition systems and valves are backed by a limited lifetime warranty, ensuring reliable operation every time. The stainless steel frame and housing, along with the stainless steel burners, are also covered by a limited lifetime warranty against rust and burn-through, showcasing the exceptional durability and quality craftsmanship of this outdoor pizza oven.
Specs & Dimensions
Coyote 30″ Matte Black Hybrid Multi-Fuel Pizza Oven |
|
|---|---|
| Model | C1PZ30HMB + C1PZHCART |
| Series | Hybrid |
| Pizza Oven Color | Matte Black |
| Pizza Oven Cart Color |
|
| Fuel Type |
|
| Configuration | Freestanding |
| Interior Material | Stainless Steel |
| Exterior Material | 304 Stainless Steel |
| Cooking Surface Material | Ceramic Cooking Bricks |
| Chimney Material | Double-Walled Stainless Steel |
| Door Material | Stainless Steel |
| Overall Width | 25 1/2" |
| Overall Depth | 39" |
| Overall Height | 78 13/16" |
| Opening Width | 32" |
| Chimney Height | 21 1/8" |
| Chimney Diameter | 6 1/8" |
| Number of Burners | 1 |
| Total BTUs | 31,000 BTUs |
| Max Temperature | 1000°F |
| Pre-Heat Time | 30 Minutes Reaches 800°F |
| Interior Surface Material | FDA Ceramic Bricks |
| Cart Assembly | Assembly Required |
| Propane Tank Holder | Included |
| Gas Hose & Regulator | Included |
| Ignition Type | Electronic Ignition |
| Ignition Batteries Required | AAA Batteries |
| Pizza Tools Included | Turning Peel, Peel, Ash Rake, & Ash Brush |
| Thermometer | Yes |
| Made in the USA | No |
Product Videos
Coyote Multi-Fuel Outdoor Pizza Oven Overview
Coyote Multi-Fuel Pizza Oven Features
Lighting Your Coyote Multi-Fuel Pizza Oven
Coyote Multi-Fuel Pizza Oven Prep
Coyote Multi-Fuel Pizza Oven Features
Lighting Your Coyote Multi-Fuel Pizza Oven
Coyote Multi-Fuel Pizza Oven Prep
Shipping & Delivery Info
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
placeholder
Authorized Dealer
- Description
- Specs & Dimensions
- Product Videos
- Shipping & Delivery Info
- Easy Returns
Description
Coyote 30″ Hybrid Dual-Fuel Pizza Oven - Matte Black
Key Features
- Cook with wood-fire, gas, or a combination of both for authentic, quick, and convenient outdoor oven cooking.
- Features a 31,000 BTU gas burner for powerful outdoor oven cooking, providing a wide temperature range for versatile cooking.
- Achieve crispy pizza in less than 2 minutes, with temperatures reaching up to 1000°F.
- FDA-approved ceramic bricks ensure optimal heat retention for perfectly crispy pizza every time.
- Seamless, one-piece dome construction provides optimal heat retention and even heat distribution across the entire oven.
- Heat and UV-resistant matte black finish offers exceptional outdoor durability.
- Seven layers of insulation maximize fuel efficiency and energy conservation.
- Interior flame channel ensures even and consistent temperatures throughout the oven.
- Double-walled stainless-steel Thermoshift Chimney with baffles and spark arrester prevents rain and wind from entering the oven.
- Includes ash guard to keep your cooking area clean and minimize clean-up.
- Ceramic stone burner cover allows you to use the entire cooking surface when cooking with wood-fire.
- Comes with a 4-piece pizza tool kit: stainless steel pizza peel, turning pizza peel, brush, and coal rack.
- Includes a hybrid pizza cart with 304 stainless steel top, black powder-coated base, heavy-duty casters, and a gas tank holder below.
Coyote 30″ Hybrid Multi-Fuel Pizza Oven - Crispy Pizza on Wheels
Upgrade your outdoor cooking with the Coyote 30-Inch Hybrid Multi-Fuel Outdoor Pizza Oven for a sleek matte black finish. This pizza oven offers unparalleled cooking versatility, letting you choose between gas, wood, or a combination of both to achieve your desired flavor and cooking style. Whether you prefer the classic wood-fired taste or the convenience of gas, this oven meets all your needs. The gas-powered burner, with 34,000 BTUs, is located on the left side, while the dome shape distributes heat evenly across the oven. The electronic ignition system ensures a quick, safe, and reliable start every time.
The freestanding pizza oven cart enhances your cooking experience with mobility, featuring a 304 stainless steel top and black powder-coated steel base for superior outdoor durability. It includes a full-length cart handle and heavy-duty caster wheels for easy maneuverability. The steel bottom shelf houses a propane tank holder, providing safe and secure gas storage with additional space for other items.
Constructed with a seamless steel one-piece dome, the hybrid pizza oven offers excellent heat retention and distribution, creating the perfect environment for cooking pizzas to perfection. Its advanced Active Heat Management System includes seven layers of insulation, interior flame channels, and a double-wall insulated chimney, ensuring consistent and efficient heat control. Achieve restaurant-quality pizzas with temperatures reaching up to 1,000 degrees, cooking your pizza in just 90 seconds.
The included Ash Guard simplifies cleanup, while the Ceramic Stone Burner Cover allows full use of the cooking surface when using wood-fire. FDA ceramic cooking bricks provide superior heat retention and even heat distribution for perfect results every time.
The Coyote Hybrid Pizza Oven also comes with a 4-piece toolkit, including a stainless-steel pizza peel, turning pizza peel, brush, and coal rake. Combining high performance, innovative features, and a sleek matte black design, this pizza oven is a standout addition to any outdoor kitchen. Invest in the Coyote 30-Inch Hybrid Multi-Fuel Outdoor Pizza Oven for the ultimate outdoor culinary experience that blends craftsmanship and superior performance.
Manufacturer Information
Click here for the Owner Manual
Click here for Gas Lighting Instructions
Click here for the Pizza Oven Cart Install
Warranty
The Coyote Hybrid Multi-Fuel Outdoor Pizza Oven is designed to withstand the test of time with its durable and high-quality components. The cooking grids are guaranteed for five years against rust and burn-through, ensuring long-lasting performance. The flavorizer bars come with a two-year limited warranty for the same protection. Electric and plastic components are covered for two years under a limited warranty, providing peace of mind. The ignition systems and valves are backed by a limited lifetime warranty, ensuring reliable operation every time. The stainless steel frame and housing, along with the stainless steel burners, are also covered by a limited lifetime warranty against rust and burn-through, showcasing the exceptional durability and quality craftsmanship of this outdoor pizza oven.
Specs & Dimensions
Coyote 30″ Matte Black Hybrid Multi-Fuel Pizza Oven |
|
|---|---|
| Model | C1PZ30HMB + C1PZHCART |
| Series | Hybrid |
| Pizza Oven Color | Matte Black |
| Pizza Oven Cart Color |
|
| Fuel Type |
|
| Configuration | Freestanding |
| Interior Material | Stainless Steel |
| Exterior Material | 304 Stainless Steel |
| Cooking Surface Material | Ceramic Cooking Bricks |
| Chimney Material | Double-Walled Stainless Steel |
| Door Material | Stainless Steel |
| Overall Width | 25 1/2" |
| Overall Depth | 39" |
| Overall Height | 78 13/16" |
| Opening Width | 32" |
| Chimney Height | 21 1/8" |
| Chimney Diameter | 6 1/8" |
| Number of Burners | 1 |
| Total BTUs | 31,000 BTUs |
| Max Temperature | 1000°F |
| Pre-Heat Time | 30 Minutes Reaches 800°F |
| Interior Surface Material | FDA Ceramic Bricks |
| Cart Assembly | Assembly Required |
| Propane Tank Holder | Included |
| Gas Hose & Regulator | Included |
| Ignition Type | Electronic Ignition |
| Ignition Batteries Required | AAA Batteries |
| Pizza Tools Included | Turning Peel, Peel, Ash Rake, & Ash Brush |
| Thermometer | Yes |
| Made in the USA | No |
Product Videos
Coyote Multi-Fuel Outdoor Pizza Oven Overview
Coyote Multi-Fuel Pizza Oven Features
Lighting Your Coyote Multi-Fuel Pizza Oven
Coyote Multi-Fuel Pizza Oven Prep
Coyote Multi-Fuel Pizza Oven Features
Lighting Your Coyote Multi-Fuel Pizza Oven
Coyote Multi-Fuel Pizza Oven Prep
Shipping & Delivery Info
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
