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Broil King 9-Ft Grill Island w/ S 590i, Side Burner & Fridge
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Free Shipping + No Sales Tax
Free Shipping + No Sales Tax

Broil King 9-Foot Outdoor Kitchen Island with Imperial S 590i 5-Burner Gas Grill, Rotisserie, Side Burner & Refrigerator

by Broil King
SKU 896844F
Save 21%
Original Price $11,999.00
Current Price $9,499.00
+ Free Shipping

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Broil King 9-Foot Outdoor Kitchen Island with S 590i Grill


Key Features

COMPLETE 9-FOOT OUTDOOR KITCHEN ISLAND FEATURING A 5-BURNER IMPERIAL GRILL, ROTISSERIE, SIDE BURNER, AND A 24-INCH OUTDOOR REFRIGERATOR.

  • Countertop Not Included: Customize the island with your preferred countertop material and edge profile.
  • Imperial S 590i Built-In Grill: Five stainless steel Dual-Tube™ burners deliver 55,000 BTUs for consistent heat across the cookbox.
  • 875 Sq. In. Total Cooking Area: 625 sq. in. primary grilling space plus 250 sq. in. secondary area and stainless steel warming rack.
  • Professional Cast Stainless Steel Cooking Grids: Heavy-duty grids retain heat for strong searing and long-term durability.
  • Flav-R-Wave™ Cooking System: Vaporizes drippings to create signature barbecue flavor while reducing flare-ups.
  • 10,000 BTU Side Burner: Keeps sauces, sides, and boiling tasks outside—right next to the grill.
  • 15,000 BTU Rotisserie Burner + Kit Included: Rear burner delivers even roasting heat for chicken, roasts, and more.
  • Built-In Oven Lights & Illuminated Knobs: Improves visibility and control for night grilling.
  • 24-Inch Outdoor Refrigerator Included: 5.5 cu. ft. cold storage for drinks, ingredients, and quick-grab grilling items.
  • 304 Stainless Steel Cabinetry: Integrated utility drawers plus LP tank holder (LP) for organized outdoor storage.
  • Proudly Made in the USA: Broil King products are built in North America with a focus on long-term performance.

Broil King 9-Foot Grill Island | A Full Outdoor Kitchen with Cold Storage Built In

The Broil King 9-Foot Outdoor Kitchen Island with Imperial S 590i is designed for homeowners who want a complete outdoor cooking station—grill, side burner, storage, and refrigeration—in one coordinated package. Instead of piecing together components and hoping everything lines up, this island delivers a unified footprint that keeps prep, cooking, and serving in one place.

At the center is the Imperial S 590i 5-burner built-in gas grill, powered by 55,000 BTUs across five stainless steel Dual-Tube™ burners. Dual-tube burner design produces two rows of flame per burner, which helps reduce hot/cold zones so you can confidently fill the grill with burgers, steaks, chicken, and vegetables without babysitting every corner.

Broil King’s Flav-R-Wave™ cooking system is the difference you taste. As drippings hit the stainless wave plates, they vaporize and recirculate back into your food as flavorful smoke—helping you get that classic barbecue profile while also shielding burners from grease. Pair that with professional cast stainless steel cooking grids and you get the kind of heat retention that delivers strong sear marks and steady temperature recovery after you open the lid.

Need more than grilling? The built-in 10,000 BTU side burner adds real outdoor-kitchen flexibility—perfect for simmering sauces, sautéing onions, boiling water, or keeping sides warm while the main grill handles the heavy lifting. And when you want slow-roasted results, the 15,000 BTU rear rotisserie burner and included rotisserie kit make it easy to turn out evenly cooked chicken, pork, and roasts with consistent rear heat.

What makes the 9-foot island a true “kitchen” is the included 24-inch outdoor refrigerator. With 5.5 cu. ft. of capacity, you can stock beverages, marinades, meats, and prep items right where you’re cooking—so you’re not running inside every time someone asks for a cold drink. Digital controls, forced-air cooling, and a door alarm add confidence during long cookouts, while the outdoor-rated design supports performance in exterior conditions.

The base is built with 304 stainless steel cabinetry for outdoor durability and a clean finished look. Integrated drawers keep tools and accessories organized, and the LP tank holder (LP models) keeps fuel tucked away. The island’s built-in oven lights and illuminated control knobs help you keep cooking when the sun drops—so dinner doesn’t end just because it’s dark.

Note: The countertop is not included, giving you the freedom to match your patio design with granite, concrete, or other countertop materials.


Warranty

Broil King Limited Warranty

The grill cookbox, lid, and cabinet components are covered by a limited lifetime warranty. Stainless steel Dual-Tube™ burners, Flav-R-Wave™ cooking system, and rear rotisserie burner are warranted for fifteen (15) years. All other grill parts and finishes are covered for two (2) years. The included refrigerator is warranted against defects in materials and workmanship for one (1) year from the original date of purchase. Warranty applies to the original purchaser only and does not include labor. Refer to manufacturer documentation for full details.


Manufacturer Information

Click here for the Propane Gas Owner’s Manual

Click here for the Natural Gas Owner’s Manual


Order Now with Free Shipping!

Broil King 9-Foot Outdoor Kitchen Island (Imperial S 590i + Side Burner + 24" Refrigerator)

Configuration Freestanding (In Island)
Fuel Type Natural Gas / Propane
Grill Size 32-Inch
Number of Main Burners 5 Burners
Grilling Surface BTUs 55,000 BTUs
Rotisserie Burner BTUs 15,000 BTUs
Side Burner BTUs 10,000 BTUs
Primary Cooking Area 625 Sq. In.
Secondary Cooking Area 250 Sq. In.
Total Cooking Area 875 Sq. In.
Cooking Grid Dimensions 31 7/8" W x 19 1/4" D
Cooking Grids Professional Cast Stainless Steel
Cooking System Stainless Steel Flav-R-Wave™
Refrigerator Included Yes (24-Inch / 5.5 Cu. Ft.)
Cooling Type Forced Air / Compressor
Refrigerator Temp Range 32°F – 50°F
Grill Lights Internal / External
Ignition Type Continuous Spark
Material 304 Stainless Steel
Overall Width 108.95"
Overall Depth 31.69"
Overall Height 50"
Weight 641 lbs
Made in the USA Yes
Model Number 896844F (LP) / 896847F (NG)

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Rich text

Broil King BBQ Grill Island Comparison

Broil King Imperial S 590i 5-Burner Gas Grill Center Broil King Imperial S 590i 5-Burner Gas Grill Center Broil King Imperial S 590i 5-Burner G...
Broil King Imperial QS 590i 5-Burner Gas Grill Center Broil King Imperial QS 590i 5-Burner Gas Grill Center Broil King Imperial QS 590i 5-Burner ...
Broil King Imperial S 690i 6-Burner Gas Grill Center Broil King Imperial S 690i 6-Burner Gas Grill Center Broil King Imperial S 690i 6-Burner G...
Price

$ 7,999.00

$ 9,799.00

$ 8,799.00

$ 8,999.00

Collection

Imperial S

Imperial IQue

Imperial IQue

Imperial S

IQue Technology

None

  • Smart Temp Control
  • Real Time Monitoring (2 Meat Probes)
  • Automated Heat Adjustments
  • Bluetooth/WiFi Control
  • Smart Temp Control
  • Real Time Monitoring (2 Meat Probes)
  • Automated Heat Adjustments
  • Bluetooth/WiFi Control

None

Width

79 1/4"

86 1/2"

79 1/4"

86 1/2"

Depth

30 1/2"

31 1/2"

30 1/2"

31 1/2"

Height

36"

36"

36"

36"

Island Material

304 Stainless Steel

304 Stainless Steel

304 Stainless Steel

304 Stainless Steel

Countertop Material

Black Granite

Black Granite

Black Granite

Black Granite

Grill Type

Imperial S 590i 5-Burner Gas Grill

Imperial QS 690i 6-Burner Gas Grill

Imperial QS 590i 5-Burner Gas Grill

Imperial S 690i 6-Burner Gas Grill

Fuel Type

Natural Gas / Propane

Natural Gas / Propane

Natural Gas / Propane

Natural Gas / Propane

Total BTUs

55,000 BTUs

65,000 BTUs

55,000 BTUs

65,000 BTUs

Total Cooking Area

875 sq. in. (Includes 270 sq. in. Warming Rack)

1,000 sq. in. (Includes 250 sq. in. Warming Rack)

875 sq. in. (Includes 270 sq. in. Warming Rack)

1,000 sq. in. (Includes 250 sq. in. Warming Rack)

Side Burner

10,000 BTU Single Side Burner

10,000 BTU Single Side Burner

10,000 BTU Single Side Burner

10,000 BTU Single Side Burner

Rotisserie

15,000 BTU Rotisserie Burner & Kit

15,000 BTU Rotisserie Burner & Kit

15,000 BTU Rotisserie Burner & Kit

15,000 BTU Rotisserie Burner & Kit

Storage Types
  • 4 Utility Drawers
  • Propane Drawer w/ Slide Out Tray
  • Single Utility Drawer w/ Single Door
  • 4 Utility Drawers
  • Propane Drawer w/ Slide Out Tray
  • Single Utility Drawer w/ Single Door
  • 4 Utility Drawers
  • Propane Drawer w/ Slide Out Tray
  • Single Utility Drawer w/ Single Door
  • 4 Utility Drawers
  • Propane Drawer w/ Slide Out Tray
  • Single Utility Drawer w/ Single Door
Assembly
  • 2-3 Hours
  • Difficulty: Moderate
  • 2-3 Hours
  • Difficulty: Moderate
  • 2-3 Hours
  • Difficulty: Moderate
  • 2-3 Hours
  • Difficulty: Moderate
View product View product View product View product

Learn More About Us

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Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Broil King 9-Foot Outdoor Kitchen Island with S 590i Grill


Key Features

COMPLETE 9-FOOT OUTDOOR KITCHEN ISLAND FEATURING A 5-BURNER IMPERIAL GRILL, ROTISSERIE, SIDE BURNER, AND A 24-INCH OUTDOOR REFRIGERATOR.

  • Countertop Not Included: Customize the island with your preferred countertop material and edge profile.
  • Imperial S 590i Built-In Grill: Five stainless steel Dual-Tube™ burners deliver 55,000 BTUs for consistent heat across the cookbox.
  • 875 Sq. In. Total Cooking Area: 625 sq. in. primary grilling space plus 250 sq. in. secondary area and stainless steel warming rack.
  • Professional Cast Stainless Steel Cooking Grids: Heavy-duty grids retain heat for strong searing and long-term durability.
  • Flav-R-Wave™ Cooking System: Vaporizes drippings to create signature barbecue flavor while reducing flare-ups.
  • 10,000 BTU Side Burner: Keeps sauces, sides, and boiling tasks outside—right next to the grill.
  • 15,000 BTU Rotisserie Burner + Kit Included: Rear burner delivers even roasting heat for chicken, roasts, and more.
  • Built-In Oven Lights & Illuminated Knobs: Improves visibility and control for night grilling.
  • 24-Inch Outdoor Refrigerator Included: 5.5 cu. ft. cold storage for drinks, ingredients, and quick-grab grilling items.
  • 304 Stainless Steel Cabinetry: Integrated utility drawers plus LP tank holder (LP) for organized outdoor storage.
  • Proudly Made in the USA: Broil King products are built in North America with a focus on long-term performance.

Broil King 9-Foot Grill Island | A Full Outdoor Kitchen with Cold Storage Built In

The Broil King 9-Foot Outdoor Kitchen Island with Imperial S 590i is designed for homeowners who want a complete outdoor cooking station—grill, side burner, storage, and refrigeration—in one coordinated package. Instead of piecing together components and hoping everything lines up, this island delivers a unified footprint that keeps prep, cooking, and serving in one place.

At the center is the Imperial S 590i 5-burner built-in gas grill, powered by 55,000 BTUs across five stainless steel Dual-Tube™ burners. Dual-tube burner design produces two rows of flame per burner, which helps reduce hot/cold zones so you can confidently fill the grill with burgers, steaks, chicken, and vegetables without babysitting every corner.

Broil King’s Flav-R-Wave™ cooking system is the difference you taste. As drippings hit the stainless wave plates, they vaporize and recirculate back into your food as flavorful smoke—helping you get that classic barbecue profile while also shielding burners from grease. Pair that with professional cast stainless steel cooking grids and you get the kind of heat retention that delivers strong sear marks and steady temperature recovery after you open the lid.

Need more than grilling? The built-in 10,000 BTU side burner adds real outdoor-kitchen flexibility—perfect for simmering sauces, sautéing onions, boiling water, or keeping sides warm while the main grill handles the heavy lifting. And when you want slow-roasted results, the 15,000 BTU rear rotisserie burner and included rotisserie kit make it easy to turn out evenly cooked chicken, pork, and roasts with consistent rear heat.

What makes the 9-foot island a true “kitchen” is the included 24-inch outdoor refrigerator. With 5.5 cu. ft. of capacity, you can stock beverages, marinades, meats, and prep items right where you’re cooking—so you’re not running inside every time someone asks for a cold drink. Digital controls, forced-air cooling, and a door alarm add confidence during long cookouts, while the outdoor-rated design supports performance in exterior conditions.

The base is built with 304 stainless steel cabinetry for outdoor durability and a clean finished look. Integrated drawers keep tools and accessories organized, and the LP tank holder (LP models) keeps fuel tucked away. The island’s built-in oven lights and illuminated control knobs help you keep cooking when the sun drops—so dinner doesn’t end just because it’s dark.

Note: The countertop is not included, giving you the freedom to match your patio design with granite, concrete, or other countertop materials.


Warranty

Broil King Limited Warranty

The grill cookbox, lid, and cabinet components are covered by a limited lifetime warranty. Stainless steel Dual-Tube™ burners, Flav-R-Wave™ cooking system, and rear rotisserie burner are warranted for fifteen (15) years. All other grill parts and finishes are covered for two (2) years. The included refrigerator is warranted against defects in materials and workmanship for one (1) year from the original date of purchase. Warranty applies to the original purchaser only and does not include labor. Refer to manufacturer documentation for full details.


Manufacturer Information

Click here for the Propane Gas Owner’s Manual

Click here for the Natural Gas Owner’s Manual


Order Now with Free Shipping!

Specs & Dimensions

Broil King 9-Foot Outdoor Kitchen Island (Imperial S 590i + Side Burner + 24" Refrigerator)

Configuration Freestanding (In Island)
Fuel Type Natural Gas / Propane
Grill Size 32-Inch
Number of Main Burners 5 Burners
Grilling Surface BTUs 55,000 BTUs
Rotisserie Burner BTUs 15,000 BTUs
Side Burner BTUs 10,000 BTUs
Primary Cooking Area 625 Sq. In.
Secondary Cooking Area 250 Sq. In.
Total Cooking Area 875 Sq. In.
Cooking Grid Dimensions 31 7/8" W x 19 1/4" D
Cooking Grids Professional Cast Stainless Steel
Cooking System Stainless Steel Flav-R-Wave™
Refrigerator Included Yes (24-Inch / 5.5 Cu. Ft.)
Cooling Type Forced Air / Compressor
Refrigerator Temp Range 32°F – 50°F
Grill Lights Internal / External
Ignition Type Continuous Spark
Material 304 Stainless Steel
Overall Width 108.95"
Overall Depth 31.69"
Overall Height 50"
Weight 641 lbs
Made in the USA Yes
Model Number 896844F (LP) / 896847F (NG)
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.