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Broil King 10.5-Ft Grill Island w/ S 590i, Fridge & Side Burner
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Free Shipping + No Sales Tax
Free Shipping + No Sales Tax

Broil King 10 1/2-Foot Outdoor Kitchen Island with Imperial S 590i 5-Burner Gas Grill, Rotisserie, Side Burner & Refrigerator

by Broil King
SKU 896847H
Save 13%
Original Price $11,999.00
Current Price $10,499.00
+ Free Shipping

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Broil King 10 1/2-Foot BBQ Island with S 590i 5-Burner Gas Grill


Key Features

FULL-SIZE 10.5-FOOT OUTDOOR KITCHEN ISLAND WITH GRILLING, SIDE COOKING, COLD STORAGE, AND INTEGRATED CABINETRY.

  • Countertop, Sink & Faucets Not Included: Allows full customization with your preferred countertop material and fixtures.
  • Imperial S 590i Built-In Gas Grill: Five stainless steel Dual-Tube™ burners deliver 55,000 BTUs of even, consistent heat.
  • 875 Sq. In. Total Cooking Area: 625 sq. in. primary grilling area plus 250 sq. in. secondary space with stainless steel warming rack.
  • Professional Cast Stainless Steel Cooking Grids: Heavy-duty grids provide excellent heat retention and long-lasting durability.
  • Flav-R-Wave™ Cooking System: Vaporizes drippings to enhance barbecue flavor while reducing flare-ups.
  • 10,000 BTU Side Burner: Ideal for sauces, sautĂ©ing, boiling, and side dishes without leaving the grill.
  • 15,000 BTU Rear Rotisserie Burner: Includes premium rotisserie kit for even roasting of poultry and roasts.
  • 24-Inch Outdoor Refrigerator Included: 5.5 cu. ft. outdoor-rated refrigerator keeps drinks and ingredients cold at arm’s reach.
  • Built-In Lighting: Oven lights and illuminated control knobs support safe, confident nighttime grilling.
  • 304 Stainless Steel Cabinetry: Integrated utility drawers and LP tank holder (LP models) provide durable outdoor storage.
  • Proudly Made in the USA: Broil King grills are manufactured in North America for long-term performance.

Broil King 10 1/2-Foot Grill Island | Maximum Space, Storage, and Outdoor Cooking Power

The Broil King 10 1/2-Foot Outdoor Kitchen Island with Imperial S 590i is built for homeowners who want a true, full-scale outdoor kitchen. With an extended footprint, this island offers generous prep space, built-in cold storage, and professional grilling performance—all in one cohesive design.

At the center of the island is the Imperial S 590i 5-burner built-in gas grill, producing 55,000 BTUs across five stainless steel Dual-Tube™ burners. Each burner uses a dual-flame design to eliminate hot and cold zones, allowing you to grill across the entire surface with confidence—whether you’re cooking for family dinners or hosting large gatherings.

The Flav-R-Wave™ stainless steel cooking system captures drippings and vaporizes them back into the cooking chamber, adding moisture and classic barbecue flavor while protecting the burners. Combined with professional cast stainless steel cooking grids, this system delivers excellent heat retention, fast recovery, and bold sear marks.

For added versatility, the island includes a 10,000 BTU side burner that lets you prepare sauces, sides, and boiling tasks outdoors, keeping everything in one workspace. The 15,000 BTU rear rotisserie burner and included rotisserie kit make it easy to roast chicken, pork, and roasts evenly with steady rear heat.

The extended island layout also integrates a 24-inch outdoor-rated refrigerator with 5.5 cu. ft. of storage. This gives you dedicated cold storage for beverages, marinades, and ingredients—eliminating trips back inside during cookouts. Forced-air cooling, digital temperature controls, and a door alarm help maintain consistent temperatures in outdoor conditions.

The base is constructed from 304-grade stainless steel cabinetry designed to withstand outdoor environments while maintaining a clean, built-in appearance. Integrated drawers keep tools organized, and built-in lighting ensures visibility after sunset. With its expanded length and complete feature set, this island is ideal for serious outdoor entertainers who want space, performance, and convenience in one package.


Warranty

Broil King Limited Warranty

The grill cookbox, lid, and cabinet components are covered by a limited lifetime warranty. Stainless steel Dual-Tube™ burners, Flav-R-Wave™ cooking system, and rear rotisserie burner are warranted for fifteen (15) years. All remaining grill parts and finishes are covered for two (2) years. The included outdoor refrigerator is warranted against defects in materials and workmanship for one (1) year from the original date of purchase. Warranty applies to the original purchaser only and does not include labor. Refer to manufacturer documentation for full warranty details.


Manufacturer Information

Click here for the Propane Gas Owner’s Manual

Click here for the Natural Gas Owner’s Manual


Order Now with Free Shipping!

Broil King 10 1/2-Foot Outdoor Kitchen Island (Imperial S 590i)
Configuration Freestanding (In Island)
Fuel Type Natural Gas / Propane
Grill Size 32-Inch
Main Burners 5 Stainless Steel Dual-Tube™ Burners
Main Burner Output 55,000 BTUs
Side Burner Output 10,000 BTUs
Rotisserie Burner 15,000 BTUs (Included)
Primary Cooking Area 625 Sq. In.
Secondary Cooking Area 250 Sq. In.
Total Cooking Area 875 Sq. In.
Refrigerator Included Yes – 24" / 5.5 Cu. Ft.
Overall Width 126.67"
Overall Depth 31.5"
Overall Height 50"
Weight 718 lbs
Material 304 Stainless Steel
Made in the USA Yes
Model Number 896844H (LP) / 896847H (NG)

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

Rich text

Broil King BBQ Grill Island Comparison

Broil King Imperial S 590i 5-Burner Gas Grill Center Broil King Imperial S 590i 5-Burner Gas Grill Center Broil King Imperial S 590i 5-Burner G...
Broil King Imperial QS 590i 5-Burner Gas Grill Center Broil King Imperial QS 590i 5-Burner Gas Grill Center Broil King Imperial QS 590i 5-Burner ...
Broil King Imperial S 690i 6-Burner Gas Grill Center Broil King Imperial S 690i 6-Burner Gas Grill Center Broil King Imperial S 690i 6-Burner G...
Price

$ 7,999.00

$ 9,799.00

$ 8,799.00

$ 8,999.00

Collection

Imperial S

Imperial IQue

Imperial IQue

Imperial S

IQue Technology

None

  • Smart Temp Control
  • Real Time Monitoring (2 Meat Probes)
  • Automated Heat Adjustments
  • Bluetooth/WiFi Control
  • Smart Temp Control
  • Real Time Monitoring (2 Meat Probes)
  • Automated Heat Adjustments
  • Bluetooth/WiFi Control

None

Width

79 1/4"

86 1/2"

79 1/4"

86 1/2"

Depth

30 1/2"

31 1/2"

30 1/2"

31 1/2"

Height

36"

36"

36"

36"

Island Material

304 Stainless Steel

304 Stainless Steel

304 Stainless Steel

304 Stainless Steel

Countertop Material

Black Granite

Black Granite

Black Granite

Black Granite

Grill Type

Imperial S 590i 5-Burner Gas Grill

Imperial QS 690i 6-Burner Gas Grill

Imperial QS 590i 5-Burner Gas Grill

Imperial S 690i 6-Burner Gas Grill

Fuel Type

Natural Gas / Propane

Natural Gas / Propane

Natural Gas / Propane

Natural Gas / Propane

Total BTUs

55,000 BTUs

65,000 BTUs

55,000 BTUs

65,000 BTUs

Total Cooking Area

875 sq. in. (Includes 270 sq. in. Warming Rack)

1,000 sq. in. (Includes 250 sq. in. Warming Rack)

875 sq. in. (Includes 270 sq. in. Warming Rack)

1,000 sq. in. (Includes 250 sq. in. Warming Rack)

Side Burner

10,000 BTU Single Side Burner

10,000 BTU Single Side Burner

10,000 BTU Single Side Burner

10,000 BTU Single Side Burner

Rotisserie

15,000 BTU Rotisserie Burner & Kit

15,000 BTU Rotisserie Burner & Kit

15,000 BTU Rotisserie Burner & Kit

15,000 BTU Rotisserie Burner & Kit

Storage Types
  • 4 Utility Drawers
  • Propane Drawer w/ Slide Out Tray
  • Single Utility Drawer w/ Single Door
  • 4 Utility Drawers
  • Propane Drawer w/ Slide Out Tray
  • Single Utility Drawer w/ Single Door
  • 4 Utility Drawers
  • Propane Drawer w/ Slide Out Tray
  • Single Utility Drawer w/ Single Door
  • 4 Utility Drawers
  • Propane Drawer w/ Slide Out Tray
  • Single Utility Drawer w/ Single Door
Assembly
  • 2-3 Hours
  • Difficulty: Moderate
  • 2-3 Hours
  • Difficulty: Moderate
  • 2-3 Hours
  • Difficulty: Moderate
  • 2-3 Hours
  • Difficulty: Moderate
View product View product View product View product

Learn More About Us

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Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

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Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Broil King 10 1/2-Foot BBQ Island with S 590i 5-Burner Gas Grill


Key Features

FULL-SIZE 10.5-FOOT OUTDOOR KITCHEN ISLAND WITH GRILLING, SIDE COOKING, COLD STORAGE, AND INTEGRATED CABINETRY.

  • Countertop, Sink & Faucets Not Included: Allows full customization with your preferred countertop material and fixtures.
  • Imperial S 590i Built-In Gas Grill: Five stainless steel Dual-Tube™ burners deliver 55,000 BTUs of even, consistent heat.
  • 875 Sq. In. Total Cooking Area: 625 sq. in. primary grilling area plus 250 sq. in. secondary space with stainless steel warming rack.
  • Professional Cast Stainless Steel Cooking Grids: Heavy-duty grids provide excellent heat retention and long-lasting durability.
  • Flav-R-Wave™ Cooking System: Vaporizes drippings to enhance barbecue flavor while reducing flare-ups.
  • 10,000 BTU Side Burner: Ideal for sauces, sautĂ©ing, boiling, and side dishes without leaving the grill.
  • 15,000 BTU Rear Rotisserie Burner: Includes premium rotisserie kit for even roasting of poultry and roasts.
  • 24-Inch Outdoor Refrigerator Included: 5.5 cu. ft. outdoor-rated refrigerator keeps drinks and ingredients cold at arm’s reach.
  • Built-In Lighting: Oven lights and illuminated control knobs support safe, confident nighttime grilling.
  • 304 Stainless Steel Cabinetry: Integrated utility drawers and LP tank holder (LP models) provide durable outdoor storage.
  • Proudly Made in the USA: Broil King grills are manufactured in North America for long-term performance.

Broil King 10 1/2-Foot Grill Island | Maximum Space, Storage, and Outdoor Cooking Power

The Broil King 10 1/2-Foot Outdoor Kitchen Island with Imperial S 590i is built for homeowners who want a true, full-scale outdoor kitchen. With an extended footprint, this island offers generous prep space, built-in cold storage, and professional grilling performance—all in one cohesive design.

At the center of the island is the Imperial S 590i 5-burner built-in gas grill, producing 55,000 BTUs across five stainless steel Dual-Tube™ burners. Each burner uses a dual-flame design to eliminate hot and cold zones, allowing you to grill across the entire surface with confidence—whether you’re cooking for family dinners or hosting large gatherings.

The Flav-R-Wave™ stainless steel cooking system captures drippings and vaporizes them back into the cooking chamber, adding moisture and classic barbecue flavor while protecting the burners. Combined with professional cast stainless steel cooking grids, this system delivers excellent heat retention, fast recovery, and bold sear marks.

For added versatility, the island includes a 10,000 BTU side burner that lets you prepare sauces, sides, and boiling tasks outdoors, keeping everything in one workspace. The 15,000 BTU rear rotisserie burner and included rotisserie kit make it easy to roast chicken, pork, and roasts evenly with steady rear heat.

The extended island layout also integrates a 24-inch outdoor-rated refrigerator with 5.5 cu. ft. of storage. This gives you dedicated cold storage for beverages, marinades, and ingredients—eliminating trips back inside during cookouts. Forced-air cooling, digital temperature controls, and a door alarm help maintain consistent temperatures in outdoor conditions.

The base is constructed from 304-grade stainless steel cabinetry designed to withstand outdoor environments while maintaining a clean, built-in appearance. Integrated drawers keep tools organized, and built-in lighting ensures visibility after sunset. With its expanded length and complete feature set, this island is ideal for serious outdoor entertainers who want space, performance, and convenience in one package.


Warranty

Broil King Limited Warranty

The grill cookbox, lid, and cabinet components are covered by a limited lifetime warranty. Stainless steel Dual-Tube™ burners, Flav-R-Wave™ cooking system, and rear rotisserie burner are warranted for fifteen (15) years. All remaining grill parts and finishes are covered for two (2) years. The included outdoor refrigerator is warranted against defects in materials and workmanship for one (1) year from the original date of purchase. Warranty applies to the original purchaser only and does not include labor. Refer to manufacturer documentation for full warranty details.


Manufacturer Information

Click here for the Propane Gas Owner’s Manual

Click here for the Natural Gas Owner’s Manual


Order Now with Free Shipping!

Specs & Dimensions
Broil King 10 1/2-Foot Outdoor Kitchen Island (Imperial S 590i)
Configuration Freestanding (In Island)
Fuel Type Natural Gas / Propane
Grill Size 32-Inch
Main Burners 5 Stainless Steel Dual-Tube™ Burners
Main Burner Output 55,000 BTUs
Side Burner Output 10,000 BTUs
Rotisserie Burner 15,000 BTUs (Included)
Primary Cooking Area 625 Sq. In.
Secondary Cooking Area 250 Sq. In.
Total Cooking Area 875 Sq. In.
Refrigerator Included Yes – 24" / 5.5 Cu. Ft.
Overall Width 126.67"
Overall Depth 31.5"
Overall Height 50"
Weight 718 lbs
Material 304 Stainless Steel
Made in the USA Yes
Model Number 896844H (LP) / 896847H (NG)
Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.