Blaze Golden Hour 10-Ft Outdoor Kitchen Island w/ 40-Inch Premium LTE+ Grill, Fridge, Sink in Architectural Bronze w/ Aeris Countertop
SKU B-GLDH40-BRZ-AERIS-LP
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$17,999.99
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Call For Lowest Price! 888-678-3530
No Sales Tax (Excl. NY)
Owner Operated Customer Service - Open 7 Days A Week
30-Day Easy Returns - No Restocking Fees
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Description
Blaze Golden Hour 10-Ft Outdoor Kitchen Island with 40-Inch LTE+ Grill
Features:
- Easy assembly: Prefabricated luxury Urban Bonfire island made of durable marine-grade aluminum with stainless steel hardware.
- Blaze Premium appliances: Includes a Blaze LTE+ 5-Burner Grill, Blaze 5.5 cu. ft. outdoor-rated refrigerator, and a stainless steel sink with hot and cold connections.
- Elegant and durable finish: Architectural Bronze NACRAE antimicrobial coating paired with a durable Aeris Premium Dekton countertop.
- Spacious countertop and storage: Features ample storage, including a trash/recycling drawer, under-sink cabinet, and double-door cabinet for grilling essentials.
- Commercial-grade construction: Built to last with weather-resistant materials, scratch-proof finishes, and ergonomic features for easy use.
- Complete kitchen setup: Combines high-performance grilling, refrigeration, sink prep, and plenty of counter space in a single package.
Luxury Redefined: Blaze Golden Hour Outdoor Kitchen
Transform your backyard into the ultimate culinary haven with the Blaze Golden Hour Outdoor Kitchen Island. This prefabricated luxury island combines Urban Bonfire’s premium cabinetry with Blaze’s top-of-the-line appliances to deliver the perfect outdoor cooking experience. With four modular components, it includes secure, stylish storage drawers and cabinets, a built-in outdoor refrigerator, and a stainless steel sink, giving you all the tools you need to entertain and cook outdoors effortlessly.
At its core is the Blaze LTE+ 40-Inch Grill, known for its exceptional durability and grilling precision. The five cast stainless steel burners generate an impressive 70,000 BTUs, complemented by a 10,000 BTU rear infrared rotisserie burner for slow roasting and versatile cooking. Its spacious 915 sq. in. cooking surface—including a warming rack—can handle up to 37 burgers at once, making it ideal for entertaining. Features include a double-lined hood for superior heat retention, LED-illuminated control knobs for safety, and halogen-lit interiors for enhanced visibility during nighttime grilling. The push-and-turn flame-thrower ignition ensures reliable starts every time, while the full-width drip tray and flame tamers simplify cleanup and ensure even heat distribution across the entire grilling surface.
The Blaze 24-Inch 5.5 cu. ft. Outdoor Refrigerator ensures your ingredients and drinks stay perfectly chilled. Its 304 stainless steel construction is built to withstand outdoor environments, while the interior holds up to 152 cans. With adjustable glass shelves, white LED lighting, and a digital thermostat, you’ll have full control over cooling, even at night. Its locking mechanism provides added security, making it an essential component for outdoor entertaining.
The Urban Bonfire Stainless Steel Sink and Faucet elevates this island’s functionality. With a basin measuring 16.24" H x 7.44" W x 5.05" D, the sink offers plenty of space for food prep, dishwashing, and hand washing. The faucet, crafted from marine-grade stainless steel, is designed to resist corrosion and withstand outdoor conditions. Hot and cold water connections make it versatile and convenient for various tasks, ensuring a seamless outdoor cooking experience.
Urban Bonfire’s marine-grade aluminum cabinetry, finished with a rich architectural bronze NACRAE powder coating, is both stylish and resilient. This antimicrobial, all-weather finish resists scratches, stains, and fading, ensuring long-lasting beauty. Storage options include spacious drawers, a dedicated trash/recycling pull-out, and a double-door under-grill cabinet for easy access to your grilling essentials. Removable panels allow for straightforward installation and maintenance of plumbing and electrical components.
Topping it all off is the Aeris Premium Dekton Countertop, a durable, non-porous surface that offers the elegance of natural stone without imperfections. Its soft, creamy white tone and matte texture bring a modern and refined look to your outdoor space while providing an easy-to-clean prep and staging area. Designed for durability, the countertop resists stains, scratches, and fading, making it a practical and stylish choice for your outdoor kitchen.
With its modular design, premium materials, and thoughtful features, the Blaze Golden Hour Outdoor Kitchen Island is an all-in-one solution for outdoor chefs who demand style, convenience, and performance. Whether hosting a party or enjoying a quiet family dinner, this island delivers the perfect balance of form and function.
Easy Assembly and Installation
Setting up the Blaze Sunrise 8-Ft Outdoor Kitchen Island is a breeze, thanks to its fully assembled cabinetry and thoughtful design. Here’s how it works:
- Site Preparation: Install on a stable, level surface like a patio or deck. Adjustable stainless steel legs ensure perfect leveling, even on uneven ground.
- Cabinet Setup: Position the pre-assembled cabinets according to the layout plan and secure them together using the included hardware.
- Leveling Made Simple: Use the adjustable legs to align cabinets for a seamless countertop fit and smooth door alignment.
- Countertop Installation: The premium Dekton® countertop comes in pre-cut sections for effortless placement and secure attachment.
- Appliance Integration: Fit the 32" LTE+ Grill, sink, and refrigerator with ease—everything is designed for a perfect match.
- Finishing Touches: Add trim kits, seal seams with silicone, and attach toe kicks for a polished, professional look.
Estimated Time: 4–6 hours with two people.
This island is engineered for quick assembly, transforming your outdoor space into a luxury grilling oasis in just a few hours. Perfect for DIYers or professional installers!
Warranty Information
Urban Bonfire Limited Warranties
- Drawer slides and hinges: 2 years for strength and durability.
- Painted finishes: 3 years, covering manufacturing and workmanship defects.
- Structural integrity: 10 years, excluding components mentioned above.
Labor is not included. Refer to the manufacturer's manual for full details.
Blaze Limited Warranties
- Blaze gas grills: Lifetime warranty for control valves, burners, flame tamers, cooking grids, and more. Electrical components covered for 1 year.
- Refrigerator: 1-year warranty for materials and workmanship defects.
Grills must be registered within 30 days of purchase. Labor not included. Refer to the manufacturer's manual for full warranty details.
Manufacturers Information
Click here for the Blaze Golden Hour Outdoor Kitchen Manual
Click here for Blaze Premium LTE+ 40" Grill Manual
Click here for the Blaze 24" 5.5 c Refrigerator Manual
Click here for the Urban Bonfire Warranty
Specs & Dimensions
Blaze Golden Hour Outdoor Kitchen Island |
|
|---|---|
| Model | B-GLDH40-BRZ-AERIS |
| Size | 10 Ft |
| Overall Dimensions | 120.5" W x 36.5" H x 29.75" D |
| Exterior Material | Marine-Grade Aluminum |
| Finish | Architectural Bronze |
| Countertop Material | Aeris Premium Dekton |
| Countertop Color | Tan |
| Grill Type | Blaze Premium LTE+ Built-In 40-Inch Grill |
| Cooking Area | 915 sq. in. (37 burgers) |
| Burners | Five cast stainless steel burners, 14,000 BTUs each |
| Rotisserie Burner | 10,000 BTUs |
| Ignition System | Push-and-turn flame-thrower ignition |
| Grill Lights | Halogen interior lights and LED-illuminated control knobs |
| Refrigerator Type | Blaze 24-Inch Outdoor Rated Refrigerator |
| Refrigerator Capacity | 5.5 cu. ft. (Holds 152 cans) |
| Refrigerator Features | 304 stainless steel, adjustable shelves, LED lighting, digital thermostat, locking door |
| Sink Type | Urban Bonfire Stainless Steel Sink |
| Sink Dimensions | 16.24" H x 7.44" W x 5.05" D |
| Faucet Features | Hot and cold water connections, marine-grade stainless steel, corrosion-resistant |
| Storage | Drawers, trash/recycling pull-out, under-grill cabinet |
| Electrical Requirements (Grill) | 120V, 15-amp circuit, GFCI-protected outlet |
| Electrical Requirements (Refrigerator) | 115V, 15-amp circuit, GFCI-protected outlet |
| Weight | 665 lbs. |
Shipping & Delivery Info
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
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Authorized Dealer
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Description
Blaze Golden Hour 10-Ft Outdoor Kitchen Island with 40-Inch LTE+ Grill
Features:
- Easy assembly: Prefabricated luxury Urban Bonfire island made of durable marine-grade aluminum with stainless steel hardware.
- Blaze Premium appliances: Includes a Blaze LTE+ 5-Burner Grill, Blaze 5.5 cu. ft. outdoor-rated refrigerator, and a stainless steel sink with hot and cold connections.
- Elegant and durable finish: Architectural Bronze NACRAE antimicrobial coating paired with a durable Aeris Premium Dekton countertop.
- Spacious countertop and storage: Features ample storage, including a trash/recycling drawer, under-sink cabinet, and double-door cabinet for grilling essentials.
- Commercial-grade construction: Built to last with weather-resistant materials, scratch-proof finishes, and ergonomic features for easy use.
- Complete kitchen setup: Combines high-performance grilling, refrigeration, sink prep, and plenty of counter space in a single package.
Luxury Redefined: Blaze Golden Hour Outdoor Kitchen
Transform your backyard into the ultimate culinary haven with the Blaze Golden Hour Outdoor Kitchen Island. This prefabricated luxury island combines Urban Bonfire’s premium cabinetry with Blaze’s top-of-the-line appliances to deliver the perfect outdoor cooking experience. With four modular components, it includes secure, stylish storage drawers and cabinets, a built-in outdoor refrigerator, and a stainless steel sink, giving you all the tools you need to entertain and cook outdoors effortlessly.
At its core is the Blaze LTE+ 40-Inch Grill, known for its exceptional durability and grilling precision. The five cast stainless steel burners generate an impressive 70,000 BTUs, complemented by a 10,000 BTU rear infrared rotisserie burner for slow roasting and versatile cooking. Its spacious 915 sq. in. cooking surface—including a warming rack—can handle up to 37 burgers at once, making it ideal for entertaining. Features include a double-lined hood for superior heat retention, LED-illuminated control knobs for safety, and halogen-lit interiors for enhanced visibility during nighttime grilling. The push-and-turn flame-thrower ignition ensures reliable starts every time, while the full-width drip tray and flame tamers simplify cleanup and ensure even heat distribution across the entire grilling surface.
The Blaze 24-Inch 5.5 cu. ft. Outdoor Refrigerator ensures your ingredients and drinks stay perfectly chilled. Its 304 stainless steel construction is built to withstand outdoor environments, while the interior holds up to 152 cans. With adjustable glass shelves, white LED lighting, and a digital thermostat, you’ll have full control over cooling, even at night. Its locking mechanism provides added security, making it an essential component for outdoor entertaining.
The Urban Bonfire Stainless Steel Sink and Faucet elevates this island’s functionality. With a basin measuring 16.24" H x 7.44" W x 5.05" D, the sink offers plenty of space for food prep, dishwashing, and hand washing. The faucet, crafted from marine-grade stainless steel, is designed to resist corrosion and withstand outdoor conditions. Hot and cold water connections make it versatile and convenient for various tasks, ensuring a seamless outdoor cooking experience.
Urban Bonfire’s marine-grade aluminum cabinetry, finished with a rich architectural bronze NACRAE powder coating, is both stylish and resilient. This antimicrobial, all-weather finish resists scratches, stains, and fading, ensuring long-lasting beauty. Storage options include spacious drawers, a dedicated trash/recycling pull-out, and a double-door under-grill cabinet for easy access to your grilling essentials. Removable panels allow for straightforward installation and maintenance of plumbing and electrical components.
Topping it all off is the Aeris Premium Dekton Countertop, a durable, non-porous surface that offers the elegance of natural stone without imperfections. Its soft, creamy white tone and matte texture bring a modern and refined look to your outdoor space while providing an easy-to-clean prep and staging area. Designed for durability, the countertop resists stains, scratches, and fading, making it a practical and stylish choice for your outdoor kitchen.
With its modular design, premium materials, and thoughtful features, the Blaze Golden Hour Outdoor Kitchen Island is an all-in-one solution for outdoor chefs who demand style, convenience, and performance. Whether hosting a party or enjoying a quiet family dinner, this island delivers the perfect balance of form and function.
Easy Assembly and Installation
Setting up the Blaze Sunrise 8-Ft Outdoor Kitchen Island is a breeze, thanks to its fully assembled cabinetry and thoughtful design. Here’s how it works:
- Site Preparation: Install on a stable, level surface like a patio or deck. Adjustable stainless steel legs ensure perfect leveling, even on uneven ground.
- Cabinet Setup: Position the pre-assembled cabinets according to the layout plan and secure them together using the included hardware.
- Leveling Made Simple: Use the adjustable legs to align cabinets for a seamless countertop fit and smooth door alignment.
- Countertop Installation: The premium Dekton® countertop comes in pre-cut sections for effortless placement and secure attachment.
- Appliance Integration: Fit the 32" LTE+ Grill, sink, and refrigerator with ease—everything is designed for a perfect match.
- Finishing Touches: Add trim kits, seal seams with silicone, and attach toe kicks for a polished, professional look.
Estimated Time: 4–6 hours with two people.
This island is engineered for quick assembly, transforming your outdoor space into a luxury grilling oasis in just a few hours. Perfect for DIYers or professional installers!
Warranty Information
Urban Bonfire Limited Warranties
- Drawer slides and hinges: 2 years for strength and durability.
- Painted finishes: 3 years, covering manufacturing and workmanship defects.
- Structural integrity: 10 years, excluding components mentioned above.
Labor is not included. Refer to the manufacturer's manual for full details.
Blaze Limited Warranties
- Blaze gas grills: Lifetime warranty for control valves, burners, flame tamers, cooking grids, and more. Electrical components covered for 1 year.
- Refrigerator: 1-year warranty for materials and workmanship defects.
Grills must be registered within 30 days of purchase. Labor not included. Refer to the manufacturer's manual for full warranty details.
Manufacturers Information
Click here for the Blaze Golden Hour Outdoor Kitchen Manual
Click here for Blaze Premium LTE+ 40" Grill Manual
Click here for the Blaze 24" 5.5 c Refrigerator Manual
Click here for the Urban Bonfire Warranty
Specs & Dimensions
Blaze Golden Hour Outdoor Kitchen Island |
|
|---|---|
| Model | B-GLDH40-BRZ-AERIS |
| Size | 10 Ft |
| Overall Dimensions | 120.5" W x 36.5" H x 29.75" D |
| Exterior Material | Marine-Grade Aluminum |
| Finish | Architectural Bronze |
| Countertop Material | Aeris Premium Dekton |
| Countertop Color | Tan |
| Grill Type | Blaze Premium LTE+ Built-In 40-Inch Grill |
| Cooking Area | 915 sq. in. (37 burgers) |
| Burners | Five cast stainless steel burners, 14,000 BTUs each |
| Rotisserie Burner | 10,000 BTUs |
| Ignition System | Push-and-turn flame-thrower ignition |
| Grill Lights | Halogen interior lights and LED-illuminated control knobs |
| Refrigerator Type | Blaze 24-Inch Outdoor Rated Refrigerator |
| Refrigerator Capacity | 5.5 cu. ft. (Holds 152 cans) |
| Refrigerator Features | 304 stainless steel, adjustable shelves, LED lighting, digital thermostat, locking door |
| Sink Type | Urban Bonfire Stainless Steel Sink |
| Sink Dimensions | 16.24" H x 7.44" W x 5.05" D |
| Faucet Features | Hot and cold water connections, marine-grade stainless steel, corrosion-resistant |
| Storage | Drawers, trash/recycling pull-out, under-grill cabinet |
| Electrical Requirements (Grill) | 120V, 15-amp circuit, GFCI-protected outlet |
| Electrical Requirements (Refrigerator) | 115V, 15-amp circuit, GFCI-protected outlet |
| Weight | 665 lbs. |
Shipping & Delivery Info
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
