WPPO Karma 25 Inch Red Wood Fired Pizza Oven with Black Cart - WKK-01S-WS-Red
Authorized Dealer
In Stock
Ships in 1-3 Business Days
Call For Lowest Price! 888-678-3530
No Sales Tax (Excl. NY)
Owner Operated Customer Service - Open 7 Days A Week
30-Day Easy Returns - No Restocking Fees
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
WPPO Karma 25 Inch Red Wood Fired Pizza Oven with Cart
Key Features
- 900°F in 2 Minutes: Perfect for crispy Neapolitan pizzas.
- Sleek, Durable Design: Powder-coated red oven withstands all weather conditions.
- Mobile Cart: Black powder-coated cart with wheels for easy movement and side shelves for extra prep space.
- Convenient Storage: Lower shelf for hardwood storage.
- Compact Cooking Area: 325 sq. inches, ideal for one pizza.
- 304 Stainless Steel Interior: Durable construction for high-heat cooking.
- R3 Thermal Insulation: Maintains consistent high temperatures.
- 1 1/4-Inch Fire Brick: Ensures even heat distribution for crispy results.
- Versatile Base: Countertop base for easy placement and mobility.
- Safe Cooking: Stainless steel fire separator protects your pizza from direct flames.
-
Accurate Temperature Control: Analog gauge on the door for easy monitoring.
WPPO Karma 25 Pizza Oven | Wood-Fired Pizza Perfection with Easy Mobility
Introducing the WPPO Karma 25-Inch Red Wood-Fired Pizza Oven with Black Cart—the perfect marriage of style and performance for your outdoor kitchen. Your dreams of serving up authentic, Neapolitan pizza just got a whole lot easier, thanks to this powerhouse. Wrapped in a vibrant, powder-coated red finish, this oven isn’t just eye-catching—it’s built to take on extreme heat and unpredictable weather, so you can serve up sizzling slices any time of year.
Let’s talk performance: This compact pizza oven reaches a scorching 900°F, delivering hot, crispy Neapolitan-style pizza in under two minutes. No more waiting around while your guests nibble on chips—you’ll be dishing out piping hot, crispy, and fluffy pizzas that’ll have them coming back for seconds (or thirds). And forget the disappointment of soggy takeout; this oven lets you create pizza perfection in your own backyard with fresh ingredients and a touch of culinary flair.
But the WPPO Karma doesn’t just stop at looking good and cooking fast. Its thoughtful design makes it a true workhorse in your outdoor space. The compact size (23"l x 25"w x 24"h) is ideal for small kitchens or limited spaces, and when you’re done impressing your guests, it stores away neatly. The included cart—built with extra-thick, powder-coated black steel—ensures durability, rain or shine. Need more room to prep? The two fixed steel side shelves have got you covered. And when it’s time to move the party, the cart’s heavy-duty caster wheels make it a breeze to roll the oven to the perfect spot.
Oh, and let’s not forget the lower storage shelf—perfect for keeping your hardwood close at hand. With everything you need right at your fingertips, this oven doesn’t just make pizza—it makes memories.
Constructed from 304 stainless steel both inside and out, this WPPO Karma 25-Inch Wood-Fired Pizza Oven is built for ultimate durability, ensuring it stands strong against weather and rust year after year. Designed to withstand the elements, this oven is a reliable addition to your outdoor kitchen. Inside, the oven is engineered with R3 thermal guard insulation—a double-walled stainless steel interior lined with tightly woven fire blanket insulation. This advanced design reflects, radiates, and retains heat, making your cooking experience more fuel-efficient and consistent. With a spacious 324 sq. inch cooking surface, this oven easily accommodates one pizza or multiple oven dishes. Whether you're cooking a classic Neapolitan pizza or a favorite Hawaiian, you can trust this oven to deliver even heat and perfect results every time.
WPPO Karma Pizza Included Features
Nothing beats the clean, authentic taste of wood-fired pizza, and the WPPO Karma 25-Inch Wood-Fired Pizza Oven makes sure your pizza experience is top-notch. This oven comes equipped with a stainless steel fire separator that keeps the wood fire separate from your pizza while it cooks, ensuring your crusts are perfectly charred without the risk of scorching. The oven’s wood handle and stainless steel door are thoughtfully designed for safe handling, making it easy to remove the door without worrying about burns. Keeping an eye on your pizza’s progress is a breeze with the analog temperature gauge conveniently placed on the door, allowing you to achieve pizza perfection every time. Ready to level up your outdoor cooking game? The WPPO Karma 25-Inch Pizza Oven is your go-to for delicious, wood-fired pizza made easy. Order now and taste the difference!
Manufacturer Information
Click here for Warranty Information
Warranty
The WPPO LLC oven warranty provides coverage for one year from the shipping date, ensuring the oven and its components, including the body, floor, ventilation, finishes, stand, door, internal dome welding, and accessories, are free from manufacturing and material defects. This warranty applies only if the oven has been correctly installed, operated, and maintained as per the product's instructions. Exclusions to this warranty include issues arising from non-compliance with installation guidelines, over-firing, improper use, inappropriate firewood or cleaning methods, storing materials on the oven, and normal wear and tear like minor cracking and scratches. Damage caused by natural events or improper use is not covered. WPPO's liability is limited to the oven's original price, excluding shipping, and does not extend to incidental damages, losses, or costs related to the oven's operation or maintenance. Warranty claims must be truthfully documented and reported within the effective period, and WPPO reserves the right to use new or used parts for repairs. This warranty may vary by state and does not cover limitations on implied warranties or incidental or consequential damages in certain states.
WPPO Learning Center
WPPO Recipe Center
Order today and enjoy free shipping!
WPPO Karma 25" Red Wood Fired Pizza Oven with Cart |
|
|---|---|
| Model | WKK-01S-WS-Red |
| Series | Karma |
| Configuration | Freestanding |
| Interior Material | 304 Stainless Steel |
| Exterior Material | 304 Stainless Steel |
| Pizza Oven Color | Powder Coated Red |
| Pizza Oven Cart Color | Powder Coated Black |
| Overall Width | 47.25" |
| Overall Depth | 23" |
| Overall Height | 72" |
| Weight | 145 Lbs. |
| Interior Surface Material | 1 1/4" High Heat Fire Brick |
| Interior Surface Area | 18" (w) x 18" (d) x 7" (h) |
| Cooking Surface | 324 Sq. Inches |
| Fuel Type | Hardwood |
| Max Temperature | 900°F |
| Door Dimensions | 18 1/2" (W) x 6 1/4" (H) |
| Thermometer | Analog |
| Pizza Cart Fixed Dual Side Shelves | Included |
| Pizza Cart Bottom Wood Storage Shelf | Included |
| Pizza Oven Cart Wheel Type | Four (4) Caster Wheels |
| Made in the USA | No |
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
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- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
WPPO Karma 25 Inch Red Wood Fired Pizza Oven with Cart
Key Features
- 900°F in 2 Minutes: Perfect for crispy Neapolitan pizzas.
- Sleek, Durable Design: Powder-coated red oven withstands all weather conditions.
- Mobile Cart: Black powder-coated cart with wheels for easy movement and side shelves for extra prep space.
- Convenient Storage: Lower shelf for hardwood storage.
- Compact Cooking Area: 325 sq. inches, ideal for one pizza.
- 304 Stainless Steel Interior: Durable construction for high-heat cooking.
- R3 Thermal Insulation: Maintains consistent high temperatures.
- 1 1/4-Inch Fire Brick: Ensures even heat distribution for crispy results.
- Versatile Base: Countertop base for easy placement and mobility.
- Safe Cooking: Stainless steel fire separator protects your pizza from direct flames.
-
Accurate Temperature Control: Analog gauge on the door for easy monitoring.
WPPO Karma 25 Pizza Oven | Wood-Fired Pizza Perfection with Easy Mobility
Introducing the WPPO Karma 25-Inch Red Wood-Fired Pizza Oven with Black Cart—the perfect marriage of style and performance for your outdoor kitchen. Your dreams of serving up authentic, Neapolitan pizza just got a whole lot easier, thanks to this powerhouse. Wrapped in a vibrant, powder-coated red finish, this oven isn’t just eye-catching—it’s built to take on extreme heat and unpredictable weather, so you can serve up sizzling slices any time of year.
Let’s talk performance: This compact pizza oven reaches a scorching 900°F, delivering hot, crispy Neapolitan-style pizza in under two minutes. No more waiting around while your guests nibble on chips—you’ll be dishing out piping hot, crispy, and fluffy pizzas that’ll have them coming back for seconds (or thirds). And forget the disappointment of soggy takeout; this oven lets you create pizza perfection in your own backyard with fresh ingredients and a touch of culinary flair.
But the WPPO Karma doesn’t just stop at looking good and cooking fast. Its thoughtful design makes it a true workhorse in your outdoor space. The compact size (23"l x 25"w x 24"h) is ideal for small kitchens or limited spaces, and when you’re done impressing your guests, it stores away neatly. The included cart—built with extra-thick, powder-coated black steel—ensures durability, rain or shine. Need more room to prep? The two fixed steel side shelves have got you covered. And when it’s time to move the party, the cart’s heavy-duty caster wheels make it a breeze to roll the oven to the perfect spot.
Oh, and let’s not forget the lower storage shelf—perfect for keeping your hardwood close at hand. With everything you need right at your fingertips, this oven doesn’t just make pizza—it makes memories.
Constructed from 304 stainless steel both inside and out, this WPPO Karma 25-Inch Wood-Fired Pizza Oven is built for ultimate durability, ensuring it stands strong against weather and rust year after year. Designed to withstand the elements, this oven is a reliable addition to your outdoor kitchen. Inside, the oven is engineered with R3 thermal guard insulation—a double-walled stainless steel interior lined with tightly woven fire blanket insulation. This advanced design reflects, radiates, and retains heat, making your cooking experience more fuel-efficient and consistent. With a spacious 324 sq. inch cooking surface, this oven easily accommodates one pizza or multiple oven dishes. Whether you're cooking a classic Neapolitan pizza or a favorite Hawaiian, you can trust this oven to deliver even heat and perfect results every time.
WPPO Karma Pizza Included Features
Nothing beats the clean, authentic taste of wood-fired pizza, and the WPPO Karma 25-Inch Wood-Fired Pizza Oven makes sure your pizza experience is top-notch. This oven comes equipped with a stainless steel fire separator that keeps the wood fire separate from your pizza while it cooks, ensuring your crusts are perfectly charred without the risk of scorching. The oven’s wood handle and stainless steel door are thoughtfully designed for safe handling, making it easy to remove the door without worrying about burns. Keeping an eye on your pizza’s progress is a breeze with the analog temperature gauge conveniently placed on the door, allowing you to achieve pizza perfection every time. Ready to level up your outdoor cooking game? The WPPO Karma 25-Inch Pizza Oven is your go-to for delicious, wood-fired pizza made easy. Order now and taste the difference!
Manufacturer Information
Click here for Warranty Information
Warranty
The WPPO LLC oven warranty provides coverage for one year from the shipping date, ensuring the oven and its components, including the body, floor, ventilation, finishes, stand, door, internal dome welding, and accessories, are free from manufacturing and material defects. This warranty applies only if the oven has been correctly installed, operated, and maintained as per the product's instructions. Exclusions to this warranty include issues arising from non-compliance with installation guidelines, over-firing, improper use, inappropriate firewood or cleaning methods, storing materials on the oven, and normal wear and tear like minor cracking and scratches. Damage caused by natural events or improper use is not covered. WPPO's liability is limited to the oven's original price, excluding shipping, and does not extend to incidental damages, losses, or costs related to the oven's operation or maintenance. Warranty claims must be truthfully documented and reported within the effective period, and WPPO reserves the right to use new or used parts for repairs. This warranty may vary by state and does not cover limitations on implied warranties or incidental or consequential damages in certain states.
WPPO Learning Center
WPPO Recipe Center
Order today and enjoy free shipping!
WPPO Karma 25" Red Wood Fired Pizza Oven with Cart |
|
|---|---|
| Model | WKK-01S-WS-Red |
| Series | Karma |
| Configuration | Freestanding |
| Interior Material | 304 Stainless Steel |
| Exterior Material | 304 Stainless Steel |
| Pizza Oven Color | Powder Coated Red |
| Pizza Oven Cart Color | Powder Coated Black |
| Overall Width | 47.25" |
| Overall Depth | 23" |
| Overall Height | 72" |
| Weight | 145 Lbs. |
| Interior Surface Material | 1 1/4" High Heat Fire Brick |
| Interior Surface Area | 18" (w) x 18" (d) x 7" (h) |
| Cooking Surface | 324 Sq. Inches |
| Fuel Type | Hardwood |
| Max Temperature | 900°F |
| Door Dimensions | 18 1/2" (W) x 6 1/4" (H) |
| Thermometer | Analog |
| Pizza Cart Fixed Dual Side Shelves | Included |
| Pizza Cart Bottom Wood Storage Shelf | Included |
| Pizza Oven Cart Wheel Type | Four (4) Caster Wheels |
| Made in the USA | No |
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
