Placeholder ProForno New Haven Rustico XL Dual Fuel Pizza Oven w/ Auto Burner — BBQ Kitchen Pros
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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience

ProForno New Haven Rustico Dual Fuel Pizza Oven XL w/ Auto Gas Burner

$8,675.00
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Family Operated with 20 Years Experience!

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    ProForno Traditional Dual Fuel Pizza Oven - New Haven Rustico XL


    Key Features

      • Handcrafted Quality: High-quality pizza ovens made in Portugal with a distinctive red brick veneer finish, blending performance and authentic style.
      • Powerful Burner: Comes with a pre-installed Vamparossa Automatic E-Series E-1 burner, delivering up to 54,000 BTUs of power.
      • Precision Control: Easily manage temperature and flame directly from your control panel for precise cooking.
      • Efficient Heating: Italian-designed burner ensures faster pre-heating, cleaner cooking, and flexibility to cook with gas, wood, or both, making it cost-effective.
      • Superior Insulation: Double-insulated with high heat-resistant firebricks and refractory cement for consistent and retained heat.
      • High Heat Performance: Dome-style design with thick insulation reaches temperatures up to 1,000ºF, utilizing radiant, convection, and conduction cooking.
      • Spacious Cooking Area: Offers an enormous 1,019 sq. inches (36-inch internal diameter) for baking, roasting, grilling, and smoking a variety of foods, making you the star of your gatherings.
      • Elegant Design: Features a red brick finish, high-quality insulation, and a cast-iron full glass door.
      • Safe Operation: Dual handles with cool-to-touch wood grips and front door venting for safe operation and ample airflow.

    ProForno New Haven Rustico XL Wood & Gas Pizza Oven 

    Introducing the pinnacle of authentic wood-fired outdoor cooking, the ProForno Traditional Wood Fired Brick Pizza Oven - New Haven Rustico XL. Handcrafted in Portugal, this high-quality oven features a distinctive red brick veneer finish and a beautifully crafted door, blending wood-fired insulated performance with authentic style. Its premium triple-layer construction includes high heat-resistant firebricks with mortar and high-grade refractory cement, ensuring consistent cooking temperatures even at high heat.

    The oven's age-old dome-style shape and thick insulation allow it to reach roaring temperatures of up to 1,000ºF. It incorporates radiant, convection, and conduction cooking methods that have stood the test of time. Whether you're baking, roasting, grilling, or smoking, the New Haven Rustico XL offers 1,019 square inches (36-inch internal diameter) of cooking space, making you the star of your gatherings and allowing you to cook a variety of foods, from crispy Neapolitan pizza and baked goods to desserts and roasted meats.

    A standout feature of this oven is the pre-installed Italian-designed Vamparossa Automatic E-Series E-1 burner, delivering up to 54,000 BTUs of power. This high-performance burner is situated at the back of the oven floor, with a control panel conveniently located at the front. The 110V electric-controlled gas burner is available in natural gas and propane, offering faster pre-heat times, quick and convenient starts, no ash to clean, and all the benefits of wood-fired cooking at a lower cost. This feature provides precision temperature and flame control directly from your digital control panel, ensuring an exceptional cooking experience.

    The oven's elegant design is complemented by a cast-iron full glass door, allowing you to monitor your food while retaining heat. Built with a layer of high heat-resistant firebrick and mortar, covered with special refractory cement, it ensures durability and superior heat retention. Safety and convenience are key features of the New Haven Rustico XL. It includes dual handles with cool-to-touch wood grips for safe operation. The front door venting enhances safety and provides ample airflow for consistent cooking temperatures.

    Designed for demanding and intensive use, this professional-grade oven features an interior dome made from the highest quality refractory clay, allowing for faster heating and longer temperature maintenance. Additionally, the stainless steel door offers an easy-to-maintain and long-lasting solution for your oven. With its meticulous craftsmanship, high performance, and elegant design, the ProForno Traditional Wood Fired Brick Pizza Oven - New Haven Rustico XL is the perfect addition to any outdoor cooking space, ensuring a superior cooking experience every time.


    Manufacturer Information

    Click here for the Gas Burner Owner Manual


    ProForno Wood Fired Warranty

    We offer a 2-year limited warranty on parts for all our wood-fired pizza ovens, including Traditional and Maximus models. This warranty covers removable parts such as doors, chimney caps, and small tools against breakage and unnatural damage from regular wear and tear. While it's normal for brick ovens to develop cracks, these do not indicate defects and are not covered under the warranty. If a warranty claim is needed, we ship replacement parts for free, often without requiring the return of damaged parts. All ovens are quality-checked before leaving our factory, ensuring that issues typically only arise from transit damage. General wear and tear, such as carbon buildup, scratches, and minor cracking, is expected and does not affect performance. It's crucial to prevent excessive water exposure; using a protective cover is strongly advised. Impexfire is not liable for misuse, such as overloading wood or using inappropriate materials, which will void the warranty. For maintenance, high-temperature engine paint can be used to touch up the chimney output if required.


    ProForno New Haven Rustico XL Hybrid Brick Pizza Oven

    Model  Rustico XL
    Fuel Type
    • Propane 
    • Natural Gas
    • Wood Fired
    Number of Burners 1
    Burner Type Vamparossa Automatic E-Series E-1
    Gas Burner Total BTUs 54,000 BTUs
    Gas Burner Control Panel Digital 
    Gas Burner Electrical Requirements 110V
    Gas Burner Ignition Type Electrical (110V)
    Configuration
    • Countertop
    • Built-In
    • Cart (Upgrade)
    Overall Depth 47"
    Internal Diameter 36"
    Cooking Area 1019 Sq. Inches
    Weight 1600 lbs.
    Max Temperature 1000°F
    Internal Oven Materials Refractory Cement with Steel Mesh
    External Oven Material Red Brick Finish
    Chimney & Cap Material Clay Chimney & Brick Cap
    Door Material Black Metal 
    Warranty 2 Year Warranty

    This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

    Shipping & Delivery Details

    Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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    • Product Reviews
    • Site Reviews
    12/27/2021
    Daniel W.
    United States
    High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
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    Daniel W.
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    High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
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    David C.
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    This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
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    David C.
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    This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    09/27/2021
    John K.
    United States
    Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    09/27/2021
    John K.
    United States
    Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    05/18/2021
    Bob T.
    United States
    I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
    Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
    05/18/2021
    Bob T.
    United States
    I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
    Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
    05/03/2021
    Mark M.
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    excellent service
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    04/09/2021
    Steve B.
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    Great service and sales!! Will order another from them for sure!!
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    Steve B.
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    Great service and sales!! Will order another from them for sure!!
    Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
    02/25/2021
    Mark M.
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    Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
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    Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
    Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
    02/01/2021
    bryant k.
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    It's fantastic!
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
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    bryant k.
    United States
    It's fantastic!
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    01/29/2021
    Sarah K.
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    This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    01/29/2021
    Sarah K.
    United States
    This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    12/22/2020
    Jeff K.
    United States
    Incredible smoker/grill that is built with high quality materials.
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    12/22/2020
    Jeff K.
    United States
    Incredible smoker/grill that is built with high quality materials.
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    12/01/2020
    Brian S.
    United States
    I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
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    Brian S.
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    Barbara K.
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    Great. We are ordering more from you
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    05/31/2020
    Lee L.
    United States
    after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight...after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight when you lift it right-side up. Assembly was straight forward. It probably took more time to remove the protective plastic covering on the grill than to put everything together. It was a little tricky to put the ethernet cable plug for the wifi antenna through the round grommet though. The wifi setup was a little confusing at first. It had to be first done on the phone without the app. Then the rest was all through the Memphis app. So how does it work It's amazing. The temperature control was quite good. Using my thermoworks smoke I kept an eye on the temp fluctuations and it wavers about 10 degrees /- from the set temp. Smoking ribs at 225 was as easy as setting the temp and watching for the meat to come to temp. Coming from a Weber propane and a Weber charcoal grill it was do much easier. I could never get 225F on the propane grill with constantly fidgeting with the fire. Also no more smoker box! The ribs were delicious and I think better than our local BBQ joint (45min drive away). Can't wait to put a brisket on to see how it will turn out. It is $$$$ but the 304 stainless, oven-quality gasket and the brains controlling the temp makes it worth every dollar.
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    REVIEWS

    Notify me when back in stock

    ProForno Traditional Dual Fuel Pizza Oven - New Haven Rustico XL


    Key Features

      • Handcrafted Quality: High-quality pizza ovens made in Portugal with a distinctive red brick veneer finish, blending performance and authentic style.
      • Powerful Burner: Comes with a pre-installed Vamparossa Automatic E-Series E-1 burner, delivering up to 54,000 BTUs of power.
      • Precision Control: Easily manage temperature and flame directly from your control panel for precise cooking.
      • Efficient Heating: Italian-designed burner ensures faster pre-heating, cleaner cooking, and flexibility to cook with gas, wood, or both, making it cost-effective.
      • Superior Insulation: Double-insulated with high heat-resistant firebricks and refractory cement for consistent and retained heat.
      • High Heat Performance: Dome-style design with thick insulation reaches temperatures up to 1,000ºF, utilizing radiant, convection, and conduction cooking.
      • Spacious Cooking Area: Offers an enormous 1,019 sq. inches (36-inch internal diameter) for baking, roasting, grilling, and smoking a variety of foods, making you the star of your gatherings.
      • Elegant Design: Features a red brick finish, high-quality insulation, and a cast-iron full glass door.
      • Safe Operation: Dual handles with cool-to-touch wood grips and front door venting for safe operation and ample airflow.

    ProForno New Haven Rustico XL Wood & Gas Pizza Oven 

    Introducing the pinnacle of authentic wood-fired outdoor cooking, the ProForno Traditional Wood Fired Brick Pizza Oven - New Haven Rustico XL. Handcrafted in Portugal, this high-quality oven features a distinctive red brick veneer finish and a beautifully crafted door, blending wood-fired insulated performance with authentic style. Its premium triple-layer construction includes high heat-resistant firebricks with mortar and high-grade refractory cement, ensuring consistent cooking temperatures even at high heat.

    The oven's age-old dome-style shape and thick insulation allow it to reach roaring temperatures of up to 1,000ºF. It incorporates radiant, convection, and conduction cooking methods that have stood the test of time. Whether you're baking, roasting, grilling, or smoking, the New Haven Rustico XL offers 1,019 square inches (36-inch internal diameter) of cooking space, making you the star of your gatherings and allowing you to cook a variety of foods, from crispy Neapolitan pizza and baked goods to desserts and roasted meats.

    A standout feature of this oven is the pre-installed Italian-designed Vamparossa Automatic E-Series E-1 burner, delivering up to 54,000 BTUs of power. This high-performance burner is situated at the back of the oven floor, with a control panel conveniently located at the front. The 110V electric-controlled gas burner is available in natural gas and propane, offering faster pre-heat times, quick and convenient starts, no ash to clean, and all the benefits of wood-fired cooking at a lower cost. This feature provides precision temperature and flame control directly from your digital control panel, ensuring an exceptional cooking experience.

    The oven's elegant design is complemented by a cast-iron full glass door, allowing you to monitor your food while retaining heat. Built with a layer of high heat-resistant firebrick and mortar, covered with special refractory cement, it ensures durability and superior heat retention. Safety and convenience are key features of the New Haven Rustico XL. It includes dual handles with cool-to-touch wood grips for safe operation. The front door venting enhances safety and provides ample airflow for consistent cooking temperatures.

    Designed for demanding and intensive use, this professional-grade oven features an interior dome made from the highest quality refractory clay, allowing for faster heating and longer temperature maintenance. Additionally, the stainless steel door offers an easy-to-maintain and long-lasting solution for your oven. With its meticulous craftsmanship, high performance, and elegant design, the ProForno Traditional Wood Fired Brick Pizza Oven - New Haven Rustico XL is the perfect addition to any outdoor cooking space, ensuring a superior cooking experience every time.


    Manufacturer Information

    Click here for the Gas Burner Owner Manual


    ProForno Wood Fired Warranty

    We offer a 2-year limited warranty on parts for all our wood-fired pizza ovens, including Traditional and Maximus models. This warranty covers removable parts such as doors, chimney caps, and small tools against breakage and unnatural damage from regular wear and tear. While it's normal for brick ovens to develop cracks, these do not indicate defects and are not covered under the warranty. If a warranty claim is needed, we ship replacement parts for free, often without requiring the return of damaged parts. All ovens are quality-checked before leaving our factory, ensuring that issues typically only arise from transit damage. General wear and tear, such as carbon buildup, scratches, and minor cracking, is expected and does not affect performance. It's crucial to prevent excessive water exposure; using a protective cover is strongly advised. Impexfire is not liable for misuse, such as overloading wood or using inappropriate materials, which will void the warranty. For maintenance, high-temperature engine paint can be used to touch up the chimney output if required.


    ProForno New Haven Rustico XL Hybrid Brick Pizza Oven

    Model  Rustico XL
    Fuel Type
    • Propane 
    • Natural Gas
    • Wood Fired
    Number of Burners 1
    Burner Type Vamparossa Automatic E-Series E-1
    Gas Burner Total BTUs 54,000 BTUs
    Gas Burner Control Panel Digital 
    Gas Burner Electrical Requirements 110V
    Gas Burner Ignition Type Electrical (110V)
    Configuration
    • Countertop
    • Built-In
    • Cart (Upgrade)
    Overall Depth 47"
    Internal Diameter 36"
    Cooking Area 1019 Sq. Inches
    Weight 1600 lbs.
    Max Temperature 1000°F
    Internal Oven Materials Refractory Cement with Steel Mesh
    External Oven Material Red Brick Finish
    Chimney & Cap Material Clay Chimney & Brick Cap
    Door Material Black Metal 
    Warranty 2 Year Warranty

    This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

    Shipping & Delivery Details

    Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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