Placeholder Perlick 24" Double Tap Mobile Nitro & Cold Brew/Wine Dispensing Kit
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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience
Perlick 24-Inch Stainless Steel Double Tap Mobile Outdoor Nitro and Cold Brew/Wine Dispensing Kit

Perlick 24-Inch Stainless Steel Double Tap Mobile Outdoor Nitro and Cold Brew/Wine Dispensing Kit - HP24TS-2MNC

by Perlick
$9,940.00
+ Free Shipping
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    Perlick 24-Inch Stainless Steel Double Tap Mobile Outdoor Nitro and Cold Brew/Wine Dispensing Kit

    Key Features

      • Adaptable kit that allows you to serve both wine and cold brew for a fully functional beverage dispenser for any occasion. 
      • Complete Kit with Mobility: Includes a 24” refrigeration unit, two-faucet draft arm, dispensing equipment, and easy-to-move casters for flexible placement.
      • Versatile Two-Faucet Draft Arm: Dispenses various combinations of kegged beers for diverse beverage options.
      • RAPIDcool Technology: Quiet, forced-air refrigeration maintains consistent temperatures, preserving flavor and reducing foam.
      • Lo-Boy Couplers: Compatible with smaller kegs.
      • Heavy-Duty Casters: Large 3 3/4-inch casters provide easy mobility for indoor or outdoor entertainment.
      • Locking Refrigeration Door: Secures the unit's contents and components, preventing unauthorized access.
      • Industry-leading 6-year warranty on parts and labor.

    Stainless Steel Double Tap Cold Brew and Wine Dispensing Kit That is Built To Last

    The Perlick 24-Inch Stainless Steel Double Tap Mobile Outdoor Nitro and Cold Brew/Wine Dispensing Kit is a standout choice for those seeking a cold refreshing wine distribution for your outdoor parties. Made from durable stainless steel from top to bottom, this kegerator is built to withstand the outdoors and whatever Mother Nature throws at it. Its stainless steel durability also gives you a sleek and professional look in your outdoor entertaining area. This double-tap mobile wine dispenser comes as a complete kit with mobility, including a 24” refrigeration unit, a two-faucet draft arm, dispensing equipment, and easy-to-move casters. This mobile kegerator comes with a complete kit that ensures you have everything you need to start serving a variety of chilled beverages right away. The flexibility in placement offered by the casters makes it perfect for any outdoor setting, be it a patio, poolside, or garden.

    RAPIDcool Outdoor Cold Brew and Wine Dispenser Technology

    The versatile two-faucet stainless draft arm allows you to dispense various combinations of kegged wines. Equipped with RAPIDcool Technology, this dispenser features quiet, forced-air refrigeration that maintains consistent temperatures. This technology is crucial for preserving the flavor of your beverages and reducing foam, ensuring every pour is perfect. Included with your double tap wine dispenser are Lo-Boy Couplers making this beverage dispenser compatible with smaller kegs further increasing your wine variety. This feature is great for offering your guests a more diverse range of beer options.

    Equipped with Perlick Nitro Dispensing Kit

    The Perlick Nitro Dispensing Kit, Single Infuser, is designed to enhance your beverage experience by infusing drinks like coffee, tea, beer, and others with nitrogen. This infusion creates a lasting cascading effect and imparts a smooth, creamy, and slightly sweet flavor to your beverages, elevating them to a new level of enjoyment. The nitro kit is included with the Perlick mobile dispenser package and can connect to a tower with dual faucets significantly maximizing your dispensing options, and allowing for a versatile range of beverages to be served with that unique nitro touch. The nitro dispensing kit's quick disconnect feature simplifies the process of changing kegs, making it not only user-friendly but also time-efficient, ideal for busy bars, cafes, or home entertainment areas. 

    Beverage Dispenser with Easy Mobility

    Mobility is enhanced with heavy-duty casters. These large 3 3/4-inch casters provide easy movement, whether you're entertaining indoors or outdoors. The size and design of the casters ensure stability and ease of transport, allowing you to relocate the dispenser as needed. For security, the outdoor double-tap beverage dispenser features a locking refrigeration door. This lock secures the unit's contents and components, preventing unauthorized access and giving you peace of mind when the dispenser is not in use. Lastly, the industry-leading 6-year warranty on parts and labor underscores the quality and reliability of the Perlick 24-Inch Stainless Steel Double Tap Mobile Outdoor Nitro and Cold Brew/Wine Dispensing Kit. This warranty offers you assurance in the durability and performance of your investment, making it a wise choice for enhancing your outdoor entertainment experience.

    What's Included?

    The Perlick 24-Inch Stainless Steel Double Tap Mobile Outdoor Nitro and Cold Brew/Wine Dispensing Kit is a versatile and comprehensive solution for serving a variety of beverages. This kit includes a robust 24-inch stainless steel beverage dispenser, equipped with a double tap system for simultaneous dispensing of nitro-infused drinks and cold brew or wine. It comes with a caster kit for easy mobility, making it perfect for outdoor settings. The kit features both a stout faucet for nitrogen-infused beverages and a forward-sealing faucet, ensuring freshness and quality in every pour. With 10 feet of beverage tubing, quick disconnects for gas and liquid lines, and a low boy coupler, setup and maintenance are hassle-free. The nitrogen infuser and two nitrogen cylinders, along with twin gauge regulators, provide precise control over nitrogen levels, enhancing the texture and flavor of your drinks. The inclusion of an air scoop, snorkel, and a variety of clamps and connectors ensures a secure and efficient setup, while the drip pan keeps the serving area clean. This kit is ideal for anyone looking to offer a high-quality, diverse beverage experience in an outdoor or mobile setting. 

    Manufacturers Information

    Click here for the User and Care Guide

    Click here for the Beverage Dispenser Spec Sheet

    Click here for the Nitro Dispenser Spec Sheet

    Click here for the Nitro Dispenser Installation Instructions

    Click here for Tapping Installation Instructions

    Click here for Cleaning Kit Instructions

    Click here for the US Energy Guide

    Click here for the Warranty Information

    Warranty

    PERLICK promises that every new PERLICK Wine Dispenser, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the Wine Dispenser properly, following PERLICK's guidelines and the Use & Care Guide with each unit. The warranty lasts for six years from when you first install the Wine dispenser or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.

    Order now with free shipping!

    Perlick 24-Inch Stainless Steel Double Tap Mobile Outdoor Nitro and Cold Brew/Wine Dispensing Kit
    Model  Signature Series
    Exterior Material 304 Stainless Steel 
    Interior Material 304 Stainless Steel 
    Door Color Stainless Steel
    Cabinet Color Stainless Steel
    Overall Width 23.875"
    Overall Depth 24"
    Overall Height 38 3/8"
    Weight 220 lbs
    Total Capacity  5.2 Cu. Ft.
    Barrel Capacity Two (2) 1/6 Barrels or One (1)1/4 Barrel
    Number of Taps 2
    Tap Type Two Faucet Draft Arm (630SS)
    Stout Faucet Included
    Cooling System Compressor
    Cooling Type Forced Air
    Refrigerant Type R-600
    Number of Temperature Zones Single Zone
    Control Type Digital Refrigerator Controls
    Door Storage No
    Ambient Temperature Range 40°F - 105°F
    Temperature Range 45°F - 65°F
    Defrost Type Automatic
    Volts 115 Volts
    Amps 1.9 Amps
    Hinge Type Left
    Sabbath Mode No
    Venting Front Vent
    Self Closing Door No
    Door Lock Yes
    Door Alarm No
    UL Cerified Yes
    Caster Wheels Type Four (4) 3-3/4" Caster Kit
    Wrench  Included (1 each)
    Lo Boy Coupler Included (2 each)
    Beverage Tubing Included (10 Ft)
    Quick Disconnect Gas & Liquid Included (1 each)
    Nitrogen Cylinder (Aluminum Tank) Included (1 each)
    Nitrogen Infuser Included (1 each)
    2 1/2 Gallon Tank w/ Quick Connects Included (2 each)
    Regulator Assembly, Nitrogen (Twin Gauge) Included (1 each)
    2 Way Air Distributor Included (1 each)
    Air Hose Included (15 ft.)
    Air Scoop Included (1 each.)
    Air Snorkel Included (3 ft.)
    Drip Pan Included (1 each)

    This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

    Shipping & Delivery Details

    Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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    Perlick 24-Inch Stainless Steel Double Tap Mobile Outdoor Nitro and Cold Brew/Wine Dispensing Kit

    Key Features

      • Adaptable kit that allows you to serve both wine and cold brew for a fully functional beverage dispenser for any occasion. 
      • Complete Kit with Mobility: Includes a 24” refrigeration unit, two-faucet draft arm, dispensing equipment, and easy-to-move casters for flexible placement.
      • Versatile Two-Faucet Draft Arm: Dispenses various combinations of kegged beers for diverse beverage options.
      • RAPIDcool Technology: Quiet, forced-air refrigeration maintains consistent temperatures, preserving flavor and reducing foam.
      • Lo-Boy Couplers: Compatible with smaller kegs.
      • Heavy-Duty Casters: Large 3 3/4-inch casters provide easy mobility for indoor or outdoor entertainment.
      • Locking Refrigeration Door: Secures the unit's contents and components, preventing unauthorized access.
      • Industry-leading 6-year warranty on parts and labor.

    Stainless Steel Double Tap Cold Brew and Wine Dispensing Kit That is Built To Last

    The Perlick 24-Inch Stainless Steel Double Tap Mobile Outdoor Nitro and Cold Brew/Wine Dispensing Kit is a standout choice for those seeking a cold refreshing wine distribution for your outdoor parties. Made from durable stainless steel from top to bottom, this kegerator is built to withstand the outdoors and whatever Mother Nature throws at it. Its stainless steel durability also gives you a sleek and professional look in your outdoor entertaining area. This double-tap mobile wine dispenser comes as a complete kit with mobility, including a 24” refrigeration unit, a two-faucet draft arm, dispensing equipment, and easy-to-move casters. This mobile kegerator comes with a complete kit that ensures you have everything you need to start serving a variety of chilled beverages right away. The flexibility in placement offered by the casters makes it perfect for any outdoor setting, be it a patio, poolside, or garden.

    RAPIDcool Outdoor Cold Brew and Wine Dispenser Technology

    The versatile two-faucet stainless draft arm allows you to dispense various combinations of kegged wines. Equipped with RAPIDcool Technology, this dispenser features quiet, forced-air refrigeration that maintains consistent temperatures. This technology is crucial for preserving the flavor of your beverages and reducing foam, ensuring every pour is perfect. Included with your double tap wine dispenser are Lo-Boy Couplers making this beverage dispenser compatible with smaller kegs further increasing your wine variety. This feature is great for offering your guests a more diverse range of beer options.

    Equipped with Perlick Nitro Dispensing Kit

    The Perlick Nitro Dispensing Kit, Single Infuser, is designed to enhance your beverage experience by infusing drinks like coffee, tea, beer, and others with nitrogen. This infusion creates a lasting cascading effect and imparts a smooth, creamy, and slightly sweet flavor to your beverages, elevating them to a new level of enjoyment. The nitro kit is included with the Perlick mobile dispenser package and can connect to a tower with dual faucets significantly maximizing your dispensing options, and allowing for a versatile range of beverages to be served with that unique nitro touch. The nitro dispensing kit's quick disconnect feature simplifies the process of changing kegs, making it not only user-friendly but also time-efficient, ideal for busy bars, cafes, or home entertainment areas. 

    Beverage Dispenser with Easy Mobility

    Mobility is enhanced with heavy-duty casters. These large 3 3/4-inch casters provide easy movement, whether you're entertaining indoors or outdoors. The size and design of the casters ensure stability and ease of transport, allowing you to relocate the dispenser as needed. For security, the outdoor double-tap beverage dispenser features a locking refrigeration door. This lock secures the unit's contents and components, preventing unauthorized access and giving you peace of mind when the dispenser is not in use. Lastly, the industry-leading 6-year warranty on parts and labor underscores the quality and reliability of the Perlick 24-Inch Stainless Steel Double Tap Mobile Outdoor Nitro and Cold Brew/Wine Dispensing Kit. This warranty offers you assurance in the durability and performance of your investment, making it a wise choice for enhancing your outdoor entertainment experience.

    What's Included?

    The Perlick 24-Inch Stainless Steel Double Tap Mobile Outdoor Nitro and Cold Brew/Wine Dispensing Kit is a versatile and comprehensive solution for serving a variety of beverages. This kit includes a robust 24-inch stainless steel beverage dispenser, equipped with a double tap system for simultaneous dispensing of nitro-infused drinks and cold brew or wine. It comes with a caster kit for easy mobility, making it perfect for outdoor settings. The kit features both a stout faucet for nitrogen-infused beverages and a forward-sealing faucet, ensuring freshness and quality in every pour. With 10 feet of beverage tubing, quick disconnects for gas and liquid lines, and a low boy coupler, setup and maintenance are hassle-free. The nitrogen infuser and two nitrogen cylinders, along with twin gauge regulators, provide precise control over nitrogen levels, enhancing the texture and flavor of your drinks. The inclusion of an air scoop, snorkel, and a variety of clamps and connectors ensures a secure and efficient setup, while the drip pan keeps the serving area clean. This kit is ideal for anyone looking to offer a high-quality, diverse beverage experience in an outdoor or mobile setting. 

    Manufacturers Information

    Click here for the User and Care Guide

    Click here for the Beverage Dispenser Spec Sheet

    Click here for the Nitro Dispenser Spec Sheet

    Click here for the Nitro Dispenser Installation Instructions

    Click here for Tapping Installation Instructions

    Click here for Cleaning Kit Instructions

    Click here for the US Energy Guide

    Click here for the Warranty Information

    Warranty

    PERLICK promises that every new PERLICK Wine Dispenser, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the Wine Dispenser properly, following PERLICK's guidelines and the Use & Care Guide with each unit. The warranty lasts for six years from when you first install the Wine dispenser or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.

    Order now with free shipping!

    Perlick 24-Inch Stainless Steel Double Tap Mobile Outdoor Nitro and Cold Brew/Wine Dispensing Kit
    Model  Signature Series
    Exterior Material 304 Stainless Steel 
    Interior Material 304 Stainless Steel 
    Door Color Stainless Steel
    Cabinet Color Stainless Steel
    Overall Width 23.875"
    Overall Depth 24"
    Overall Height 38 3/8"
    Weight 220 lbs
    Total Capacity  5.2 Cu. Ft.
    Barrel Capacity Two (2) 1/6 Barrels or One (1)1/4 Barrel
    Number of Taps 2
    Tap Type Two Faucet Draft Arm (630SS)
    Stout Faucet Included
    Cooling System Compressor
    Cooling Type Forced Air
    Refrigerant Type R-600
    Number of Temperature Zones Single Zone
    Control Type Digital Refrigerator Controls
    Door Storage No
    Ambient Temperature Range 40°F - 105°F
    Temperature Range 45°F - 65°F
    Defrost Type Automatic
    Volts 115 Volts
    Amps 1.9 Amps
    Hinge Type Left
    Sabbath Mode No
    Venting Front Vent
    Self Closing Door No
    Door Lock Yes
    Door Alarm No
    UL Cerified Yes
    Caster Wheels Type Four (4) 3-3/4" Caster Kit
    Wrench  Included (1 each)
    Lo Boy Coupler Included (2 each)
    Beverage Tubing Included (10 Ft)
    Quick Disconnect Gas & Liquid Included (1 each)
    Nitrogen Cylinder (Aluminum Tank) Included (1 each)
    Nitrogen Infuser Included (1 each)
    2 1/2 Gallon Tank w/ Quick Connects Included (2 each)
    Regulator Assembly, Nitrogen (Twin Gauge) Included (1 each)
    2 Way Air Distributor Included (1 each)
    Air Hose Included (15 ft.)
    Air Scoop Included (1 each.)
    Air Snorkel Included (3 ft.)
    Drip Pan Included (1 each)

    This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

    Shipping & Delivery Details

    Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.