Perlick 24-Inch Signature Series Stainless Steel Glass Door Outdoor Wine Reserve - HP24WO-4-3
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Leaves our warehouse in 1-3 business days.
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- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Perlick 24-Inch Signature Series Stainless Steel Glass Door Outdoor Wine Reserve
Key Features
- Low-E UV Coated Glass Door: Add style and protection keeping harmful UV rays out of your wine reserve keeping your wine flavorful and fresh.
- 1000 BTU Refrigeration System: The industry leader in forced air cooling and precision temperature control.
- Front Vented, RAPIDcool™ System: The most energy-efficient advanced cool down system, up to 70% faster than competitors, for quick and precision temperatures.
- Perlick Anti-Condensation System™ prevents moisture build-up on the cabinet, which is ideal for outdoor and marine environments.
- Single Zone Digital Temperature Control: Easy temperature adjustments with precision accuracy for perfect red and white wine freshness.
- 5.2 Cu. Ft. Wine Reserve Space: Holds up 45 bottles of wine allowing you to entertain with ease in your outdoor kitchen.
- Stainless Steel Interiors and Exteriors: Ultimate protection against weather and all four seasons. Maximum protection against wear and tear.
- Stainless Steel Wine Racks: Don't absorb odors, ensuring your wine's flavor and aroma remain pure and unaffected.
- 5 Full Extension Wine Racks: Gives you smooth and effortless heavy-duty drawer glides to easily access your wine from under the counter.
- Dual-Color LED Lighting: Custom lighting with either 6000K Crisp White or Cool Blue lighting, enhances the display of your wine collection.
- Indoor/Outdoor Flexibility: All models are suitable for both indoor and outdoor use, providing versatility for where you place your wine refrigerator.
- Industry Leading Warranty: 6-year full coverage on parts and labor.
Low-E UV Glass Coated Door on Your Wine Reserve
Enhance your outdoor kitchen with the Perlick 24-Inch Signature Series Stainless Steel Glass Door Outdoor Wine Reserve, a wine storage solution designed to deliver industry-leading temperature performance and preserve the flavor of your cherished wines. On the front of your luxury outdoor wine reserve is a Low-E UV Glass Coated Door. The low-E UV-coated glass door, not only enhances energy efficiency by maintaining consistent internal temperatures but also protects your wine collection from harmful UV rays, preserving the taste and quality of your wines. This outdoor glass-door wine reserve is made to pair perfectly with your outdoor kitchen appliances with its sleek stainless steel construction.
Precision Temp Control | RAPIDcool Outdoor Wine Refrigeration Cooling System
At the heart of this wine reserve is the 1000 BTU Forced Air Cooling System, which is an industry-leading forced air cooling and precision temperature control. This cooling powerful system ensures that your wine is kept at the perfect temperature, allowing you to savor every sip of your favorite red or white wines. The Front Vented RAPIDcool™ System delivers the most energy-efficient cool down in the industry. It operates at speeds up to 70% faster than competitors, making it ideal for rapidly chilling your wine. On top of achieving your ideal temperature within minutes on those hot summer days, this power cooling system conserves energy by using its powerful cooling system to reach the precise temperature fast.
Outdoor Wine Reserve Precision Temperature Control for Wine Freshness
One of this outdoor wine reserve's best features that keeps your cooling system running forever is the Perlick Anti-Condensation System™, which prevents moisture build-up on the cabinet. the perfect addition in outdoor environments or marine environments where all four seasons can affect your wine reserve. With this system in place, your wine bottles remain dry and free from moisture-related damage. This outdoor wine reserve comes with a Single Zone Digital Temperature Control with Alarm giving you precise temperature control for the perfect wine temperature on your red or white wines. Located on the top of your outdoor wine reserve, this digital temperature control is well-lit and easy to adjust. Simply push the precise temperature you would like to set your wine cooler at, and within minutes your wine can be safely stored. Your door comes with an audible door alarm that alerts you if the door is left open, providing peace of mind and protecting the integrity of your wine collection.
Holds up to 45 Bottles of Wine Reserve Storage Space
With a 5.2 Cu. Ft. Wine Reserve Space, this outdoor wine refrigerator can hold up to 45 bottles of wine, making it the perfect addition for entertaining in your outdoor kitchen. You'll have an impressive wine selection of wines at your fingertips for any occasion running back and forth to your wine cellar or storage inside. Both the interior and exterior of this outdoor wine refrigerator are constructed from durable stainless steel, giving you ultimate outdoor protection against the elements and all four seasons. This quality construction not only ensures longevity but also maintains a clean and modern appearance in your outdoor kitchen.
Inside the outdoor glass door wine reserve, features high-grade stainless steel wine racks. These wine racks are designed not to absorb odors, keeping your wine fresh and still for perfect preservation of your wine collection in your outdoor kitchen. Complete with 5 Full-Extension Wine Racks, gives you smooth and effortless heavy-duty drawer glides for easy access to your wines.. simply pull the wine rack out of the wine reserve to see what your friends and family prefer. No more fumbling or disturbing bottles as you search for the perfect selection for your friends and family
Industry Leader in Outdoor Wine Refrigeration Warranties
Have your outdoor wine refrigeration change the dynamic of your outdoor kitchen with Dual-Color LED Lighting. It offers a choice of 6000K Crisp White or Cool Blue lighting, allowing you to create the perfect ambiance in your outdoor kitchen or match your other appliances that light up at night. Your wines will be displayed beautifully, making a lasting impression on your guests. The wine reserve's design offers indoor/outdoor flexibility, making it suitable for both settings. This versatility allows you to choose the perfect location for your wine refrigerator, whether it's part of your indoor kitchen or an outdoor entertaining space.
Perlick stands by its quality and design. The Perlick 24-inch Signature Series Stainless Steel Glass Door Outdoor Wine Reserve features an industry-leading 6-year full coverage warranty on parts and labor, a guarantee of the manufacturer's commitment to quality, and your peace of mind for long-lasting fresh wine outdoors. Elevate your outdoor entertaining with the Perlick Outdoor Glass Door Wine Reserve. Experience industry-leading cooling, precision temperature control, and a storage capacity that ensures you're always ready to toast to special moments. Order now and take your outdoor kitchen to the next level!
Manufacturers Information
Click here for the User and Care Guide
Click here for the Installation Instructions
Click here for the Warranty Information
Warranty
PERLICK promises that every new PERLICK wine reserve, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the wine reserve properly, following PERLICK's guidelines and the Use & Care Guide that comes with each unit. The warranty lasts for six years from when you first install the wine reserve or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.
Order now with free shipping!
Perlick 24-Inch Signature Series Stainless Steel Glass Door Outdoor Wine Reserve |
|
---|---|
Model | Signature Series |
Exterior Material | 304 Stainless Steel |
Interior Material | 304 Stainless Steel |
Door Type | Stainless Steel w/ Glass Door |
Glass Door Type | Low-E UV Coated Glass |
Cabinet Color | Stainless Steel |
Overall Width | 23.875" |
Overall Depth | 24" |
Overall Height | 34 1/2" |
Weight | 222 lbs |
Cut Out Width | 24" |
Cut Out Height | 34 3/8" |
Cut Out Depth | 24 7/8" |
Total Capacity | 5.2 Cu. Ft. |
Wine Bottle Capacity | 45 Bottles |
Cooling System | Compressor |
Cooling Type | Forced Air |
Refrigerant Type | R-600 |
Number of Temperature Zones | Single Zone |
Control Type | Digital Refrigerator Controls |
Door Storage | No |
Number of Wine Racks | 5 |
Wine Rack Material | Stainless Steel |
Shelf Type | Full Extension Shelves |
Number of Drawers | None |
Ambient Temperature Range | 40°F - 105°F |
Temperature Range | 45°F - 65°F |
Defrost Type | Automatic |
Volts | 115 Volts |
Amps | 1.9 Amps |
Hinge Type | Left or Right |
Sabbath Mode | No |
Venting | Front Vent |
Self Closing Door | No |
Door Lock | No |
Door Alarm | Yes |
UL Cerified | Yes |
This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.
Shipping & Delivery Details
Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
- Product Reviews
- Site Reviews
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Perlick 24-Inch Signature Series Stainless Steel Glass Door Outdoor Wine Reserve
Key Features
- Low-E UV Coated Glass Door: Add style and protection keeping harmful UV rays out of your wine reserve keeping your wine flavorful and fresh.
- 1000 BTU Refrigeration System: The industry leader in forced air cooling and precision temperature control.
- Front Vented, RAPIDcool™ System: The most energy-efficient advanced cool down system, up to 70% faster than competitors, for quick and precision temperatures.
- Perlick Anti-Condensation System™ prevents moisture build-up on the cabinet, which is ideal for outdoor and marine environments.
- Single Zone Digital Temperature Control: Easy temperature adjustments with precision accuracy for perfect red and white wine freshness.
- 5.2 Cu. Ft. Wine Reserve Space: Holds up 45 bottles of wine allowing you to entertain with ease in your outdoor kitchen.
- Stainless Steel Interiors and Exteriors: Ultimate protection against weather and all four seasons. Maximum protection against wear and tear.
- Stainless Steel Wine Racks: Don't absorb odors, ensuring your wine's flavor and aroma remain pure and unaffected.
- 5 Full Extension Wine Racks: Gives you smooth and effortless heavy-duty drawer glides to easily access your wine from under the counter.
- Dual-Color LED Lighting: Custom lighting with either 6000K Crisp White or Cool Blue lighting, enhances the display of your wine collection.
- Indoor/Outdoor Flexibility: All models are suitable for both indoor and outdoor use, providing versatility for where you place your wine refrigerator.
- Industry Leading Warranty: 6-year full coverage on parts and labor.
Low-E UV Glass Coated Door on Your Wine Reserve
Enhance your outdoor kitchen with the Perlick 24-Inch Signature Series Stainless Steel Glass Door Outdoor Wine Reserve, a wine storage solution designed to deliver industry-leading temperature performance and preserve the flavor of your cherished wines. On the front of your luxury outdoor wine reserve is a Low-E UV Glass Coated Door. The low-E UV-coated glass door, not only enhances energy efficiency by maintaining consistent internal temperatures but also protects your wine collection from harmful UV rays, preserving the taste and quality of your wines. This outdoor glass-door wine reserve is made to pair perfectly with your outdoor kitchen appliances with its sleek stainless steel construction.
Precision Temp Control | RAPIDcool Outdoor Wine Refrigeration Cooling System
At the heart of this wine reserve is the 1000 BTU Forced Air Cooling System, which is an industry-leading forced air cooling and precision temperature control. This cooling powerful system ensures that your wine is kept at the perfect temperature, allowing you to savor every sip of your favorite red or white wines. The Front Vented RAPIDcool™ System delivers the most energy-efficient cool down in the industry. It operates at speeds up to 70% faster than competitors, making it ideal for rapidly chilling your wine. On top of achieving your ideal temperature within minutes on those hot summer days, this power cooling system conserves energy by using its powerful cooling system to reach the precise temperature fast.
Outdoor Wine Reserve Precision Temperature Control for Wine Freshness
One of this outdoor wine reserve's best features that keeps your cooling system running forever is the Perlick Anti-Condensation System™, which prevents moisture build-up on the cabinet. the perfect addition in outdoor environments or marine environments where all four seasons can affect your wine reserve. With this system in place, your wine bottles remain dry and free from moisture-related damage. This outdoor wine reserve comes with a Single Zone Digital Temperature Control with Alarm giving you precise temperature control for the perfect wine temperature on your red or white wines. Located on the top of your outdoor wine reserve, this digital temperature control is well-lit and easy to adjust. Simply push the precise temperature you would like to set your wine cooler at, and within minutes your wine can be safely stored. Your door comes with an audible door alarm that alerts you if the door is left open, providing peace of mind and protecting the integrity of your wine collection.
Holds up to 45 Bottles of Wine Reserve Storage Space
With a 5.2 Cu. Ft. Wine Reserve Space, this outdoor wine refrigerator can hold up to 45 bottles of wine, making it the perfect addition for entertaining in your outdoor kitchen. You'll have an impressive wine selection of wines at your fingertips for any occasion running back and forth to your wine cellar or storage inside. Both the interior and exterior of this outdoor wine refrigerator are constructed from durable stainless steel, giving you ultimate outdoor protection against the elements and all four seasons. This quality construction not only ensures longevity but also maintains a clean and modern appearance in your outdoor kitchen.
Inside the outdoor glass door wine reserve, features high-grade stainless steel wine racks. These wine racks are designed not to absorb odors, keeping your wine fresh and still for perfect preservation of your wine collection in your outdoor kitchen. Complete with 5 Full-Extension Wine Racks, gives you smooth and effortless heavy-duty drawer glides for easy access to your wines.. simply pull the wine rack out of the wine reserve to see what your friends and family prefer. No more fumbling or disturbing bottles as you search for the perfect selection for your friends and family
Industry Leader in Outdoor Wine Refrigeration Warranties
Have your outdoor wine refrigeration change the dynamic of your outdoor kitchen with Dual-Color LED Lighting. It offers a choice of 6000K Crisp White or Cool Blue lighting, allowing you to create the perfect ambiance in your outdoor kitchen or match your other appliances that light up at night. Your wines will be displayed beautifully, making a lasting impression on your guests. The wine reserve's design offers indoor/outdoor flexibility, making it suitable for both settings. This versatility allows you to choose the perfect location for your wine refrigerator, whether it's part of your indoor kitchen or an outdoor entertaining space.
Perlick stands by its quality and design. The Perlick 24-inch Signature Series Stainless Steel Glass Door Outdoor Wine Reserve features an industry-leading 6-year full coverage warranty on parts and labor, a guarantee of the manufacturer's commitment to quality, and your peace of mind for long-lasting fresh wine outdoors. Elevate your outdoor entertaining with the Perlick Outdoor Glass Door Wine Reserve. Experience industry-leading cooling, precision temperature control, and a storage capacity that ensures you're always ready to toast to special moments. Order now and take your outdoor kitchen to the next level!
Manufacturers Information
Click here for the User and Care Guide
Click here for the Installation Instructions
Click here for the Warranty Information
Warranty
PERLICK promises that every new PERLICK wine reserve, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the wine reserve properly, following PERLICK's guidelines and the Use & Care Guide that comes with each unit. The warranty lasts for six years from when you first install the wine reserve or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.
Order now with free shipping!
Perlick 24-Inch Signature Series Stainless Steel Glass Door Outdoor Wine Reserve |
|
---|---|
Model | Signature Series |
Exterior Material | 304 Stainless Steel |
Interior Material | 304 Stainless Steel |
Door Type | Stainless Steel w/ Glass Door |
Glass Door Type | Low-E UV Coated Glass |
Cabinet Color | Stainless Steel |
Overall Width | 23.875" |
Overall Depth | 24" |
Overall Height | 34 1/2" |
Weight | 222 lbs |
Cut Out Width | 24" |
Cut Out Height | 34 3/8" |
Cut Out Depth | 24 7/8" |
Total Capacity | 5.2 Cu. Ft. |
Wine Bottle Capacity | 45 Bottles |
Cooling System | Compressor |
Cooling Type | Forced Air |
Refrigerant Type | R-600 |
Number of Temperature Zones | Single Zone |
Control Type | Digital Refrigerator Controls |
Door Storage | No |
Number of Wine Racks | 5 |
Wine Rack Material | Stainless Steel |
Shelf Type | Full Extension Shelves |
Number of Drawers | None |
Ambient Temperature Range | 40°F - 105°F |
Temperature Range | 45°F - 65°F |
Defrost Type | Automatic |
Volts | 115 Volts |
Amps | 1.9 Amps |
Hinge Type | Left or Right |
Sabbath Mode | No |
Venting | Front Vent |
Self Closing Door | No |
Door Lock | No |
Door Alarm | Yes |
UL Cerified | Yes |
This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.
Shipping & Delivery Details
Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.