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Perlick 24" Signature Panel Ready 2-Drawer Refrigerator
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Perlick 24-Inch Signature Series Panel Ready Outdoor Refrigerator Drawers - HP24RO-4-6DL

by Perlick
SKU HP24RO-4-6DL
$5,890.00
+ Free Shipping
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Perlick 24-Inch Signature Panel Ready 2-Drawer Refrigerator 


Key Features

INDUSTRY-LEADING 6-YEAR WARRANTY ON PARTS AND LABOR.

  • Optimal design delivers a perfect blend of energy efficiency and superior design for easy access to your cold storage under the countertop.
  • Panel ready to pair perfectly with your custom outdoor kitchen cabinets. 
  • All stainless steel interiors and exteriors offer unmatched durability and are a clean, modern look in your outdoor kitchen.
  • Smooth self-closing drawers for large capacity storage and easy under-the-counter access. 
  • Full extension drawer glides with vibration-dampened stainless steel ball bearing glides allow for easy and safe product access without reaching in.
  • 1000 BTU/hr capacity delivers the industry’s most energy-efficient cooling, perfect for both indoor and outdoor settings.
  • 70% faster cooling speeds than leading competitors for quick and efficient chilling. Eco-friendly R600 refrigerant gives you maximum energy efficiency with zero ozone depletion potential. 
  • Perlick Anti-Condensation System™ prevents moisture build-up in the cabinet, ideal for outdoor and marine environments.
  • Front ventilation for safe and efficient heat exhaust, keeping your fridge cool and cabinets safe from heat. 
  • Interior white LED lighting provides visibility in your refrigerator at night.
  • Audible door alarm lets you know when your door is left open

Perlick Panel Ready Double Drawer Refrigerator | Pair Perfectly in Your Outdoor Kitchen

Experience the ultimate convenience and style in outdoor refrigeration with the Perlick 24-Inch Signature Series Panel Ready Outdoor Refrigerator Drawers. These refrigerator drawers are designed to seamlessly integrate into your outdoor kitchen, providing easy access to your cold storage beneath the countertop.

Your outdoor refrigerators come with a panel-ready front to accommodate your outdoor kitchen design. Installed the panel of your outdoor kitchen cabinet style right to your refrigerator for the perfect look in your outdoor kitchen. Both drawers feature polished stainless steel handles that sit on top of the drawer for easy access to your entire drawer space for convenient access in your outdoor kitchen. 

Perlick has outdone itself again with a perfect balance between energy efficiency and superior durability. Both the interior and exterior of your outdoor refrigerator are crafted from stainless steel, ensuring unmatched durability against all four seasons, while pairing perfectly with your other stainless steel appliances giving your outdoor kitchen a professional and modern look. The stainless steel exterior finish not only adds a modern look to your outdoor kitchen but also provides maximum durability against the elements, maintaining its pristine appearance year-round. 

The double-drawer outdoor refrigerator is built with superior features from top to bottom with smooth self-closing drawer glides, providing large-capacity storage and easy under-the-counter access. Pull out your refrigerator's full-extension double drawers.  Have full accessibility to every inch of your outdoor cold storage space. Load up your Perlick Double Drawer Refrigerator and access your cold storage with ultimate convenience.

Perlick 2-Drawer Refrigerator Featuring RAPIDcool Forced Air Cooling System

The 1000 BTU/hr capacity of this outdoor refrigerator delivers the industry's most energy-efficient cooling. Whether you're using them indoors or outdoors, you can count on these drawers to rapidly reach your desired temperature. Say goodbye to long waiting times and hello to cold drinks and ingredients on demand.

What sets these outdoor refrigerator double drawers apart is their 70% faster cooling speeds compared to leading competitors. No more worrying about the refrigerator being open too long with this industry-leading forced air cooling system by Perlick. It's the key to maintaining the perfect chill for your beverages and cold food storage.

In line with Perlick's commitment to eco-friendliness, this outdoor double-drawer refrigerator uses Eco-friendly R600 refrigerant, offering maximum energy efficiency with zero ozone depletion potential. This choice not only benefits the environment but also leads to lower energy bills over time, showcasing our dedication to sustainability.

Design Specially for Installation in your Outdoor Kitchen

The Perlick Anti-Condensation System™ is another innovative feature, preventing moisture build-up within the cabinet. This is especially valuable for outdoor and marine environments where humidity can be a concern. With this system, your drawers remain dry, and your items stay in excellent condition.

Featuring front heat exhaust ventilation giving you safe and efficient heat exhaust to keep your refrigerator cool and your cabinet safe from heat. Perlick's front ventilation guarantees the longevity of your appliance even in high-temperature outdoor settings.

Your Perlick double-drawer refrigerator is built for ultimate convenience featuring an interior of the drawers equipped with white LED lighting, providing visibility at night. This not only adds to the aesthetic appeal of your outdoor kitchen but also ensures you can easily find what you need, day or night.

An audible door alarm is included to notify you when the door is left open, preventing temperature fluctuations and ensuring the freshness of your stored items. 


Manufacturers Information

Click here for the User and Care Guide

Click here for Installation Instructions

Click here for the Spec Sheet

Click here for Warranty Information


Warranty

PERLICK promises that every new PERLICK refrigerator, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the refrigerator properly, following PERLICK's guidelines and the Use & Care Guide that comes with each unit. The warranty lasts for six years from when you first install the refrigerator or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.


Order now with free shipping!


Perlick 24" Signature Panel Ready 2-Drawer Refrigerator

Model  Signature Series
Exterior Material 304 Stainless Steel 
Drawer Type Double Drawers
Interior Material 304 Stainless Steel 
Drawer Color Panel Ready
Cabinet Color Stainless Steel
Overall Width 23.875"
Overall Depth 24"
Overall Height 34.25"
Weight 191 lbs.
Cut Out Width 24"
Cut Out Height 34 3/8"
Cut Out Depth 24"
Total Capacity  5.2 Cu. Ft.
Can Capacity 144 Cans
Cooling System Compressor
Cooling Type Forced Air
Refrigerant Type R-600
Number of Temperature Zones 1
Control Type Digital Refrigerator Controls
Shelf Material Wire
Number of Drawers 2
Ambient Temperature Range 40°F - 105°F
Refrigerator Temperature Range 33°F - 48°F
Defrost Type Automatic
Volts 115 Volts
Amps 1.9 Amps
Sabbath Mode No
Venting Front Vent
Self Closing Drawers Yes
Drawer Lock Yes
Drawer Alarm Yes
UL Certified Yes

 

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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Learn More About Us

Owner-Operated, Built with Passion, Driven by Expertise.

Price Match Promise

Lowest price guaranteed: if you see it cheaper, we’ll beat it

No Sales Tax

The price you see is final. No hidden fees, and no sales tax except in NY.

Fast, Free Shipping

Free shipping on orders $99+ in the continental U.S.

Owner Operated Support

Talk directly to the owner—20 years’ of real expertise.

Description

Perlick 24-Inch Signature Panel Ready 2-Drawer Refrigerator 


Key Features

INDUSTRY-LEADING 6-YEAR WARRANTY ON PARTS AND LABOR.

  • Optimal design delivers a perfect blend of energy efficiency and superior design for easy access to your cold storage under the countertop.
  • Panel ready to pair perfectly with your custom outdoor kitchen cabinets. 
  • All stainless steel interiors and exteriors offer unmatched durability and are a clean, modern look in your outdoor kitchen.
  • Smooth self-closing drawers for large capacity storage and easy under-the-counter access. 
  • Full extension drawer glides with vibration-dampened stainless steel ball bearing glides allow for easy and safe product access without reaching in.
  • 1000 BTU/hr capacity delivers the industry’s most energy-efficient cooling, perfect for both indoor and outdoor settings.
  • 70% faster cooling speeds than leading competitors for quick and efficient chilling. Eco-friendly R600 refrigerant gives you maximum energy efficiency with zero ozone depletion potential. 
  • Perlick Anti-Condensation System™ prevents moisture build-up in the cabinet, ideal for outdoor and marine environments.
  • Front ventilation for safe and efficient heat exhaust, keeping your fridge cool and cabinets safe from heat. 
  • Interior white LED lighting provides visibility in your refrigerator at night.
  • Audible door alarm lets you know when your door is left open

Perlick Panel Ready Double Drawer Refrigerator | Pair Perfectly in Your Outdoor Kitchen

Experience the ultimate convenience and style in outdoor refrigeration with the Perlick 24-Inch Signature Series Panel Ready Outdoor Refrigerator Drawers. These refrigerator drawers are designed to seamlessly integrate into your outdoor kitchen, providing easy access to your cold storage beneath the countertop.

Your outdoor refrigerators come with a panel-ready front to accommodate your outdoor kitchen design. Installed the panel of your outdoor kitchen cabinet style right to your refrigerator for the perfect look in your outdoor kitchen. Both drawers feature polished stainless steel handles that sit on top of the drawer for easy access to your entire drawer space for convenient access in your outdoor kitchen. 

Perlick has outdone itself again with a perfect balance between energy efficiency and superior durability. Both the interior and exterior of your outdoor refrigerator are crafted from stainless steel, ensuring unmatched durability against all four seasons, while pairing perfectly with your other stainless steel appliances giving your outdoor kitchen a professional and modern look. The stainless steel exterior finish not only adds a modern look to your outdoor kitchen but also provides maximum durability against the elements, maintaining its pristine appearance year-round. 

The double-drawer outdoor refrigerator is built with superior features from top to bottom with smooth self-closing drawer glides, providing large-capacity storage and easy under-the-counter access. Pull out your refrigerator's full-extension double drawers.  Have full accessibility to every inch of your outdoor cold storage space. Load up your Perlick Double Drawer Refrigerator and access your cold storage with ultimate convenience.

Perlick 2-Drawer Refrigerator Featuring RAPIDcool Forced Air Cooling System

The 1000 BTU/hr capacity of this outdoor refrigerator delivers the industry's most energy-efficient cooling. Whether you're using them indoors or outdoors, you can count on these drawers to rapidly reach your desired temperature. Say goodbye to long waiting times and hello to cold drinks and ingredients on demand.

What sets these outdoor refrigerator double drawers apart is their 70% faster cooling speeds compared to leading competitors. No more worrying about the refrigerator being open too long with this industry-leading forced air cooling system by Perlick. It's the key to maintaining the perfect chill for your beverages and cold food storage.

In line with Perlick's commitment to eco-friendliness, this outdoor double-drawer refrigerator uses Eco-friendly R600 refrigerant, offering maximum energy efficiency with zero ozone depletion potential. This choice not only benefits the environment but also leads to lower energy bills over time, showcasing our dedication to sustainability.

Design Specially for Installation in your Outdoor Kitchen

The Perlick Anti-Condensation System™ is another innovative feature, preventing moisture build-up within the cabinet. This is especially valuable for outdoor and marine environments where humidity can be a concern. With this system, your drawers remain dry, and your items stay in excellent condition.

Featuring front heat exhaust ventilation giving you safe and efficient heat exhaust to keep your refrigerator cool and your cabinet safe from heat. Perlick's front ventilation guarantees the longevity of your appliance even in high-temperature outdoor settings.

Your Perlick double-drawer refrigerator is built for ultimate convenience featuring an interior of the drawers equipped with white LED lighting, providing visibility at night. This not only adds to the aesthetic appeal of your outdoor kitchen but also ensures you can easily find what you need, day or night.

An audible door alarm is included to notify you when the door is left open, preventing temperature fluctuations and ensuring the freshness of your stored items. 


Manufacturers Information

Click here for the User and Care Guide

Click here for Installation Instructions

Click here for the Spec Sheet

Click here for Warranty Information


Warranty

PERLICK promises that every new PERLICK refrigerator, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the refrigerator properly, following PERLICK's guidelines and the Use & Care Guide that comes with each unit. The warranty lasts for six years from when you first install the refrigerator or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.


Order now with free shipping!

Specs & Dimensions


Perlick 24" Signature Panel Ready 2-Drawer Refrigerator

Model  Signature Series
Exterior Material 304 Stainless Steel 
Drawer Type Double Drawers
Interior Material 304 Stainless Steel 
Drawer Color Panel Ready
Cabinet Color Stainless Steel
Overall Width 23.875"
Overall Depth 24"
Overall Height 34.25"
Weight 191 lbs.
Cut Out Width 24"
Cut Out Height 34 3/8"
Cut Out Depth 24"
Total Capacity  5.2 Cu. Ft.
Can Capacity 144 Cans
Cooling System Compressor
Cooling Type Forced Air
Refrigerant Type R-600
Number of Temperature Zones 1
Control Type Digital Refrigerator Controls
Shelf Material Wire
Number of Drawers 2
Ambient Temperature Range 40°F - 105°F
Refrigerator Temperature Range 33°F - 48°F
Defrost Type Automatic
Volts 115 Volts
Amps 1.9 Amps
Sabbath Mode No
Venting Front Vent
Self Closing Drawers Yes
Drawer Lock Yes
Drawer Alarm Yes
UL Certified Yes

 

Shipping & Delivery

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

Easy Returns

  • 30-Day Returns Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.