Perlick 24-Inch C-Series Panel Ready Double Tap Outdoor Beverage Dispenser w/ Lock - HC24TO-4-1
Rebate | Ends 1/5/25
Up to $500 Rebate on Select Perlick Undercounter Refrigeration Learn More
Perlick Undercounter Refrigeration Rebate
Receive up to $500 in cash back rebates on your purchase of Perlick C-Series or Signature Series Product(s) by mail. The more you buy, the more cash back you receive, up to $500.
Offer valid now through January 5, 2025. Simply fill out the form and return it with a copy of your serialized receipt from your Perlick C-Series or Signature Series product(s) by mail. Rebate form must be received by January 31, 2025!
In Stock
Ships in 1-3 Business Days
Call For Lowest Price! 888-678-3530
No Sales Tax (Excl. NY)
Owner Operated Customer Service - Open 7 Days A Week
30-Day Easy Returns - No Restocking Fees
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- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Perlick 24-Inch C-Series Panel Ready Double Tap Outdoor Beverage Dispenser w/ Lock
Key Features
- Panel-ready front to customize your single-tap beverage dispenser to match your outdoor kitchen cabinets.
- Door lock with a key entry for ultimate security and safety in your outdoor kitchen.Ā
- Double tap 650SS flow control beerĀ dispenserĀ for 2 types of kegged beverages and reducing foaming issues no matter what beverage you have tapped.
- 5.2 Cu ft. capacity holds two (2) 1/6 barrels or one (1) 1/4 barrelĀ for fresh beveragesĀ in either standard or slim size keg.
- Includes 'D' System Lo-Boy keg couplerĀ upgrade to the 'S' System Lo-Boy coupler available for European beer enthusiasts.
- Compatible with the Perlick Iced Coffee Dispensing KitĀ it allows you to enjoy both craft beer and fresh, on-tap iced coffee.
- Forced air refrigeration technology with 800 BTU/hr capacityĀ delivers superior cooling for quick and consistent temperature control.
- Eco-friendly R600 refrigerantĀ gives you maximum energy efficiency with zero ozone depletion potential.Ā
- All stainless steel interiors and exteriorsĀ offer unmatched durability and are easy to clean.
- Interior white LED lightingĀ gives visibility in your refrigerator at night.
- Audible door alarmĀ lets you know when your door is left open
- Industry-leadingĀ 6-year warranty on parts and labor.
Panel Ready Outdoor Kegerator For Perfect Pairing
The Perlick 24-Inch C-Series Panel Ready Double Tap Outdoor Beverage Dispenser is a testament to sophisticated outdoor entertaining, blending seamlessly with your outdoor kitchen aesthetics and functionality. The panel-ready front of this beverage dispenser allows you to customize its appearance to match your outdoor kitchen cabinets. Simply install the cabinet panel in your outdoor kitchen for a seamless professional look to match your outdoor kitchen.Ā The interior and exterior stainless steel construction gives you ultimate durability against wear and tear and also whatever Mother Nature throws at you. Equipped with a door lock with a key entry for ultimate security for your kegged beverages in your outdoor kitchen.Ā
Dual Outdoor Beverage Dispenser Versatility
Perlick gives you the double tap 650SS flow control beer dispenser, you have the luxury of dispensing two types of kegged beverages simultaneously. This design significantly reduces foaming issues, ensuring a smooth pour regardless of the beverage type you have tapped. Whether hosting a large gathering or enjoying a quiet evening, you can cater to diverse tastes with ease, offering everything from different beer styles to cider. Below your luxury double tap is a 5.2 cubic feet capacityĀ that provides ample space to hold two 1/6 barrels or one 1/4 barrel, accommodating fresh beverages in both standard and slim-size kegs. This capacity ensures that your guests always have access to a variety of chilled drinks.
For those who appreciate a variety of beer styles, the dispenser comes with aĀ 'D' System Lo-Boy keg coupler. If you're an enthusiast of European beer, there's an option to upgrade to theĀ 'S' System Lo-Boy coupler, expanding your beverage options and catering to different palates. Additionally, the dispenser is compatible with theĀ Perlick Iced Coffee Dispensing Kit, allowing you to seamlessly transition between craft beer and fresh, on-tap iced coffee. This versatility is all about ensuring that your guests enjoy their preferred beverages.
Industry-Leading RAPIDcool Outdoor Beverage Dispenser Forced Air Cooling
The forced air refrigeration technology with an 800 BTU/hr capacity delivers superior cooling, enabling quick and consistent temperature control. The RAPIDcool technology is an industry leader in outdoor refrigeration cooling is crucial for maintaining the perfect temperature for your beverages, enhancing the overall drinking experience. Maintain and get the precise cold temperature you need on those hot summer days for fresh-kegged beverages.Ā Emphasizing environmental consciousness, the Perlcik double tap beverage dispenser uses eco-friendly R600 refrigerant, ensuring maximum energy efficiency with zero ozone depletion potential,Ā all while delivering consistent cold storage for all four seasons.
Industry Leading 6-Year Coverage
For ease of use during night-time gatherings, the interior white LED lighting provides excellent visibility, adding to the dispenser's convenience. The audible door alarm is a thoughtful addition that alerts you if the door is left open, preventing energy waste and preserving the ideal temperature for your beverages. Finally, the industry-leading 6-year warranty on parts and labor offers unparalleled peace of mind, ensuring that your investment in the Perlick Double Tap Beverage Dispenser is protected and reliable.
Manufacturers Information
Click here for the User and Care Guide
Click here for the Undercounter Installation Instructions
Click here for Tapping Installation Instructions
Click here for BeverageĀ Dispenser Cleaning Kit Instructions
Click here for the Beverage Dispenser US Energy Guide
Click here for the Warranty Information
Warranty
PERLICK promises that every new PERLICK Beverage Dispenser, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the Beverage Dispenser properly, following PERLICK's guidelines and the Use & Care Guide that comes with each unit. The warranty lasts for six years from when you first install the beverage dispenser or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.
Order now with free shipping!
Perlick Panel Ready Double Tap Kegerator w/ Lock |
|
|---|---|
| ModelĀ | C-Series |
| Exterior Material | 304 Stainless SteelĀ |
| Interior Material | 304 Stainless SteelĀ |
| Door Color | Panel Ready |
| Cabinet Color | Stainless Steel |
| Overall Width | 23.875" |
| Overall Depth | 24" |
| Overall Height | 34.25" |
| Weight | 222 lbs |
| Cut Out Width | 24" |
| Cut Out Height | 34 3/8" |
| Cut Out Depth | 24" |
| Total CapacityĀ | 5.2 Cu. Ft. |
| Barrel Capacity | Two (2) 1/6 Barrels or One (1)1/4 Barrel |
| Number of Taps | 2 |
| Keg Tap Type | Flow Control Beer Faucets |
| Cooling System | Compressor |
| Cooling Type | Forced Air |
| Refrigerant Type | R-600 |
| Number of Temperature Zones | Single Zone |
| Control Type | Digital Refrigerator Controls |
| Door Storage | No |
| Ambient Temperature Range | 40Ā°F - 105Ā°F |
| Temperature Range | 45Ā°F - 65Ā°F |
| Defrost Type | Automatic |
| Volts | 115 Volts |
| Amps | 1.9 Amps |
| Hinge Type | Left or Right |
| Sabbath Mode | No |
| Venting | Front Vent |
| Self Closing Door | No |
| Door Lock | Yes |
| Door Alarm | Yes |
| UL Certified | Yes |
Ā
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
Authorized Dealer
- Description
- Specs & Dimensions
- Shipping & Delivery Info
- Easy Returns
Perlick 24-Inch C-Series Panel Ready Double Tap Outdoor Beverage Dispenser w/ Lock
Key Features
- Panel-ready front to customize your single-tap beverage dispenser to match your outdoor kitchen cabinets.
- Door lock with a key entry for ultimate security and safety in your outdoor kitchen.Ā
- Double tap 650SS flow control beerĀ dispenserĀ for 2 types of kegged beverages and reducing foaming issues no matter what beverage you have tapped.
- 5.2 Cu ft. capacity holds two (2) 1/6 barrels or one (1) 1/4 barrelĀ for fresh beveragesĀ in either standard or slim size keg.
- Includes 'D' System Lo-Boy keg couplerĀ upgrade to the 'S' System Lo-Boy coupler available for European beer enthusiasts.
- Compatible with the Perlick Iced Coffee Dispensing KitĀ it allows you to enjoy both craft beer and fresh, on-tap iced coffee.
- Forced air refrigeration technology with 800 BTU/hr capacityĀ delivers superior cooling for quick and consistent temperature control.
- Eco-friendly R600 refrigerantĀ gives you maximum energy efficiency with zero ozone depletion potential.Ā
- All stainless steel interiors and exteriorsĀ offer unmatched durability and are easy to clean.
- Interior white LED lightingĀ gives visibility in your refrigerator at night.
- Audible door alarmĀ lets you know when your door is left open
- Industry-leadingĀ 6-year warranty on parts and labor.
Panel Ready Outdoor Kegerator For Perfect Pairing
The Perlick 24-Inch C-Series Panel Ready Double Tap Outdoor Beverage Dispenser is a testament to sophisticated outdoor entertaining, blending seamlessly with your outdoor kitchen aesthetics and functionality. The panel-ready front of this beverage dispenser allows you to customize its appearance to match your outdoor kitchen cabinets. Simply install the cabinet panel in your outdoor kitchen for a seamless professional look to match your outdoor kitchen.Ā The interior and exterior stainless steel construction gives you ultimate durability against wear and tear and also whatever Mother Nature throws at you. Equipped with a door lock with a key entry for ultimate security for your kegged beverages in your outdoor kitchen.Ā
Dual Outdoor Beverage Dispenser Versatility
Perlick gives you the double tap 650SS flow control beer dispenser, you have the luxury of dispensing two types of kegged beverages simultaneously. This design significantly reduces foaming issues, ensuring a smooth pour regardless of the beverage type you have tapped. Whether hosting a large gathering or enjoying a quiet evening, you can cater to diverse tastes with ease, offering everything from different beer styles to cider. Below your luxury double tap is a 5.2 cubic feet capacityĀ that provides ample space to hold two 1/6 barrels or one 1/4 barrel, accommodating fresh beverages in both standard and slim-size kegs. This capacity ensures that your guests always have access to a variety of chilled drinks.
For those who appreciate a variety of beer styles, the dispenser comes with aĀ 'D' System Lo-Boy keg coupler. If you're an enthusiast of European beer, there's an option to upgrade to theĀ 'S' System Lo-Boy coupler, expanding your beverage options and catering to different palates. Additionally, the dispenser is compatible with theĀ Perlick Iced Coffee Dispensing Kit, allowing you to seamlessly transition between craft beer and fresh, on-tap iced coffee. This versatility is all about ensuring that your guests enjoy their preferred beverages.
Industry-Leading RAPIDcool Outdoor Beverage Dispenser Forced Air Cooling
The forced air refrigeration technology with an 800 BTU/hr capacity delivers superior cooling, enabling quick and consistent temperature control. The RAPIDcool technology is an industry leader in outdoor refrigeration cooling is crucial for maintaining the perfect temperature for your beverages, enhancing the overall drinking experience. Maintain and get the precise cold temperature you need on those hot summer days for fresh-kegged beverages.Ā Emphasizing environmental consciousness, the Perlcik double tap beverage dispenser uses eco-friendly R600 refrigerant, ensuring maximum energy efficiency with zero ozone depletion potential,Ā all while delivering consistent cold storage for all four seasons.
Industry Leading 6-Year Coverage
For ease of use during night-time gatherings, the interior white LED lighting provides excellent visibility, adding to the dispenser's convenience. The audible door alarm is a thoughtful addition that alerts you if the door is left open, preventing energy waste and preserving the ideal temperature for your beverages. Finally, the industry-leading 6-year warranty on parts and labor offers unparalleled peace of mind, ensuring that your investment in the Perlick Double Tap Beverage Dispenser is protected and reliable.
Manufacturers Information
Click here for the User and Care Guide
Click here for the Undercounter Installation Instructions
Click here for Tapping Installation Instructions
Click here for BeverageĀ Dispenser Cleaning Kit Instructions
Click here for the Beverage Dispenser US Energy Guide
Click here for the Warranty Information
Warranty
PERLICK promises that every new PERLICK Beverage Dispenser, including the cabinet and all its parts, will be free from material or workmanship defects. This warranty applies if you use and maintain the Beverage Dispenser properly, following PERLICK's guidelines and the Use & Care Guide that comes with each unit. The warranty lasts for six years from when you first install the beverage dispenser or for seventy-five months after PERLICK ships the unit, whichever comes first. This warranty also covers labor costs.
Order now with free shipping!
Perlick Panel Ready Double Tap Kegerator w/ Lock |
|
|---|---|
| ModelĀ | C-Series |
| Exterior Material | 304 Stainless SteelĀ |
| Interior Material | 304 Stainless SteelĀ |
| Door Color | Panel Ready |
| Cabinet Color | Stainless Steel |
| Overall Width | 23.875" |
| Overall Depth | 24" |
| Overall Height | 34.25" |
| Weight | 222 lbs |
| Cut Out Width | 24" |
| Cut Out Height | 34 3/8" |
| Cut Out Depth | 24" |
| Total CapacityĀ | 5.2 Cu. Ft. |
| Barrel Capacity | Two (2) 1/6 Barrels or One (1)1/4 Barrel |
| Number of Taps | 2 |
| Keg Tap Type | Flow Control Beer Faucets |
| Cooling System | Compressor |
| Cooling Type | Forced Air |
| Refrigerant Type | R-600 |
| Number of Temperature Zones | Single Zone |
| Control Type | Digital Refrigerator Controls |
| Door Storage | No |
| Ambient Temperature Range | 40Ā°F - 105Ā°F |
| Temperature Range | 45Ā°F - 65Ā°F |
| Defrost Type | Automatic |
| Volts | 115 Volts |
| Amps | 1.9 Amps |
| Hinge Type | Left or Right |
| Sabbath Mode | No |
| Venting | Front Vent |
| Self Closing Door | No |
| Door Lock | Yes |
| Door Alarm | Yes |
| UL Certified | Yes |
Ā
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
