Napoleon Prestige PRO 500 4-Burner Built-in Gas Grill w/ Rotisserie
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Napoleon
SKU BIPRO500RBNSS-3
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$2,199.00
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- Description
- Specs & Dimensions
- Product Videos
- Shipping & Delivery
- Easy Returns
Description
Napoleon Prestige PRO 500 Grill w/ Rotisserie
Key Features:
TOP RATED PREMIUM GRADE FOR ULTIMATE VERSATILITY
- Ultimate Versatility: Perfect for both slow cooking and high heat grilling.
- 4 High-Performance Burners: With a total of 48,000 BTUs, this grill offers high power grilling.
- 9.5 mm Stainless Steel WAVE Cooking Grids: These thick, durable grids heat evenly, keeping your food from falling through while ensuring those signature sear marks. T
- Infrared Rear Rotisserie Burner: Perfect for slow roasting and cooking large cuts of meat, the rear infrared burner ensures delicious, tender, and flavorful rotisserie meals.
- Premium Stainless Steel Construction: 304 stainless steel construction resists rust and corrosion, providing durability for years to come.
- Proximity Lighting: The proximity sensor detects your movement and automatically illuminates the control panel, making it easier to adjust your grill settings when needed.
- RGB Spectrum NIGHT LIGHT™ Control Knobs with SafetyGlow: These knobs add a pop of color with near-limitless color options. They also glow red when the burners are in use, enhancing both safety and aesthetics for nighttime grilling.
- Jetfire Ignition System: No need for matches or lighters – the battery-free Jetfire Ignition system ignites the burners instantly, ensuring you’re ready to cook every time.
- Dual-Level Stainless Steel Sear Plates: The dual-level plates vaporize drippings, preventing flare-ups while ensuring even heat distribution across the cooking surface for perfect grilling results.
- Integrated Halogen Grill Lights: Perfect for nighttime grilling, the interior grill lights provide clear visibility of the cooking surface, making it easy to monitor your food even after dark.
Prestige PRO 500: The Ultimate Professional Grilling Experience
The Napoleon Prestige PRO 500 Built-In Gas Grill is a high-performance grill designed for outdoor kitchens, combining durability, power, and innovation. Made with 304 stainless steel, this built-in grill offers superior resistance to rust and corrosion while adding a sleek, modern look to your outdoor cooking space. The 66,000 BTU total output ensures that you have plenty of power to grill everything from juicy steaks to delicate seafood with precision. Whether you're entertaining guests or preparing a family meal, this grill is built to handle it all.
At the heart of this grill are four stainless steel main burners, delivering 48,000 BTUs of direct heat across the 760 square-inch cooking surface. The 9.5 mm WAVE™ stainless steel cooking grids help distribute heat evenly, ensuring a consistent cooking temperature while preventing food from falling through the grates. These thick, durable grids retain heat exceptionally well, making them perfect for searing and locking in flavors. The dual-level stainless steel sear plates efficiently vaporize drippings, reducing flare-ups while enhancing the smoky barbecue flavor of your food.
For those who love rotisserie cooking, the infrared rear burner is a game-changer. Producing 18,000 BTUs, this burner provides high, direct infrared heat for juicy, evenly cooked meats. Whether you’re slow-roasting a whole chicken, prime rib, or even a leg of lamb, the included heavy-duty rotisserie kit ensures that you can achieve perfect results every time. The ACCU-PROBE™ temperature gauge helps monitor internal temperatures, allowing you to grill, roast, bake, and sear with complete control.
One of the standout features of this grill is its Jetfire™ Ignition System, which ensures a quick, battery-free startup every time with a powerful jet of flame. No more struggling with unreliable ignitions—just turn the knob and start grilling instantly. The RGB Spectrum NIGHT LIGHT™ control knobs not only add a stylish touch but also provide SafetyGlow technology, illuminating blue when off and turning red when the burner is active. This feature makes it easy to see which burners are in use, preventing accidental gas flow and ensuring safe grilling, even in low-light conditions.
For added convenience, the proximity lighting display with the Napoleon logo automatically illuminates the control panel when you approach the grill, offering a high-end experience that combines functionality with luxury. The interior halogen grill lights ensure that you can keep an eye on your food, even when grilling at night. The LIFT EASE™ roll-top lid is designed for effortless opening and closing while retaining heat efficiently, helping to create an oven-like environment for more even cooking.
Designed for easy installation, the Napoleon Prestige PRO 500 Built-In Grill integrates seamlessly into your outdoor kitchen. Its compact cutout dimensions allow for a clean, professional-looking setup, while its stainless steel construction ensures a long-lasting, durable performance in any outdoor setting. Whether you’re a backyard enthusiast or a seasoned grill master, this built-in gas grill offers premium features and unmatched cooking versatility, making every barbecue an unforgettable experience.
Warranty
Napoleon offers a lifetime bumper-to-bumper warranty on key components such as the hood, cooking grids, and burners. Additional parts, including sear plates and rotisserie components, come with a 15-year limited warranty. Labor is not included in the warranty.
Manufacturer Information
Specs & Dimensions
Napoleon Prestige Pro 500 Grill |
|
|---|---|
| Collection | Prestige Pro 500 |
| Class | Practical |
| Fuel Type | Propane or Natural Gas |
| Cutout Width | 30 3/4" |
| Cutout Depth | 20 5/8" |
| Cutout Height | 8 7/8" |
| Configuration | Built-In |
| Exterior Material | Stainless Steel |
| Exterior Stainless Grade | 304 Stainless Steel |
| Primary Color | Stainless Steel |
| Number Of Main Burners | 4 Burners |
| Burner Type | Stainless Steel Tube Burners |
| Flash Tubes | None |
| Grilling Surface BTUs | 48,000 |
| Infrared Main Burner | Not Available |
| Main Burner Material | Stainless Steel |
| Burner Type | Tube Burners |
| Ignition Type | JetFire Ignition |
| Flame Tamer Material | Stainless Steel |
| Cooking Grate Material | Stainless Steel |
| Cooking Grate Type | 9mm Wave Cooking Grates |
| Cooking Grid Dimensions | 28" x 17 3/4" |
| Main Grilling Area | 500 Sq. Inches |
| Secondary Grilling Area | 260 Sq. Inches |
| Total Grilling Area | 760 Sq. Inches |
| Burger Count | 22 |
| Rotisserie Burner BTUs | 18,000 |
| Rotisserie Kit | Yes |
| Grill Lights | Internal/External |
| SafetyGlow Burner Indicator | Yes |
| Heat Zone Separators | No |
| Thermometer | Analog |
| Includes Smoker Box | No |
| Hose Included | No |
| Width | 32.5" |
| Height | 24" |
| Depth | 25" |
| Weight | 137 lbs |
Product Videos
Napoleon Commercial
Napoleon Prestige Pro Overview Video
Napoleon Prestige Pro Assembly Video
Napoleon Prestige Pro Assembly Video
Shipping & Delivery
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Custom Items Cannot Be Returned: All custom product sales are final. This includes Ready-To-Finish Outdoor Kitchens, color additions to grills and appliances, and special order items.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
