EZ Finish Systems 10 Ft Ready-To-Finish Grill Island with Blaze Professional LUX 34-Inch Grill, 2-Drawer Refrigerator, Double Door, and Triple Drawer
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EZ Finish Systems 10 Ft Ready-To-Finish Grill Island with Blaze Professional LUX 34-Inch Grill, 2-Drawer Refrigerator, Double Door, and Triple Drawer
Durable Construction: EZ Finish Ready-to-Finish Outdoor Grill Island
Key Features:
- EZ Finish Ready-to-Finish Outdoor Kitchen: Customize your grill island siding, countertop, and grilling appliances, with quick installation, and cost savings.
- Comes 3D Drawing with Specs to Meet Your Design Needs: Order your grill island to your exact needs with our free 3D drawing to give you the perfect visual and specs of your grill island.
- 6061 Aluminum Frame: Lightweight frame for installation, with superior structural integrity, and non-corrosive for a lifetime of grilling.
- 1/4-Inch Hardie Backer Board Finished: Non-combustible for grilling safety, easy installation for finish surfaces, and maximum durability against the elements.
The EZ Finish Ready-to-Finish Outdoor Kitchen System is a game-changer for those looking to customize their outdoor grill islands. This grill island gives you easy customization and a range of finishing options, allowing you to choose the perfect look for your outdoor space. Whether you prefer wood, brick, metal, vinyl, natural stone, stucco, fiber cement siding, tile, or granite, this system provides an easy surface for attaching your chosen countertop and siding. This not only saves costs but also ensures quick and hassle-free installation. At its core, the 10ft ready-to-finish grill island features a 6061 Welded Aluminum Frame, known for its ultimate corrosion resistance and lightweight nature, facilitating easier installation. Unlike steel, this 1x1-inch frame construction doesn't require any special coating to maintain its corrosion resistance, making it a maintenance-free option. Its 6061 construction boasts a higher yield strength than steel, galvanized studs, or wood, ensuring superior durability and longevity.
To enhance the safety of your ready-to-finish outdoor kitchen, the pre-built grill island system includes a 1/4-Inch Hardie Backer Board Finish. This non-combustible material prevents heat damage and fire risks associated with high-heat grilling. It eliminates the need for insulated jackets and liners, offering an easy installation process for finish surfaces and maximum durability against the elements. Every structure is built to your exact specifications and dimensions, based on the appliances you choose. Before construction, all details are reviewed and confirmed with you, the customer, to ensure the outdoor grill island meets your exact needs. This personalized approach guarantees that your outdoor kitchen will not only be a perfect fit for your space but also a reflection of your unique style and requirements. With the EZ Finish Outdoor Kitchen System, you're investing in a safe, durable, and customizable solution that will elevate your outdoor grilling experience.
Blaze Professional LUX 34 Inch 3 Burner Built-In Gas Grill With Rear Infrared Burner
Key Features
- Premium 304 Stainless Steel Construction: Provides maximum durability against weather and high heat.
- High-Performance H-Burners: Three 304-cast stainless H-burners offer 54,000 BTUs for superior heat distribution.
- Expansive Grilling Area: Features 816 sq. inches of cooking space, including a removable warming rack.
Introducing royalty in outdoor grilling with the Blaze Professional LUX 34 Inch 3 Burner Built-In Gas Grill. Made with premium 304 stainless steel, this elite grill provides maximum durability, providing you with ultimate protection against varying weather conditions and high-temperature grilling. The dual-lined grill hood, not only maintains consistent grilling temperatures but also prevents discoloration, thereby preserving the grill's stainless steel sleek shine. At the heart of the grill are three powerful 304-cast stainless H-burners, delivering a total of 54,000 BTUs. These high-performance burners are designed for maximum heat coverage across the entire grilling surface, providing you with even heat distribution. Whether you need burgers for the whole family, slow cook your favorite BBQ ribs, or sear a steak on high heat the Professional LUX Series is built to handle any grilling you need with its wide temperature range and it's even cooking.
The grill provides you with an impressive 816 square inches of cooking area, and a convenient, removable stainless steel warming rack giving you all the cooking space you need, whether feeding a large party or cooking multiple of your BBQ favorites at once. Blaze Professional Lux Series comes with 12mm hexagon-shaped grill grates that enhance heat retention and distribution. These oversized grill grates are designed to maximize surface area when grilling for even grilling on your food above. Their wide surface area also reduces food from falling through and provides a non-stick surface that allows you to grill delicate food, like your favorite grilled fish or asparagus right on your grill grates. The 12mm design increases heat retention giving your grill surface even heat distribution and being able to maintain these grill temperatures throughout the whole cookout. Underneath the cooking grates, heavy-gauged stainless steel flame tamers play a crucial role in enhancing your grilling experience. These stabilizing grids not only minimize flare-ups, thereby protecting the burners and ensuring safety, but they also contribute to the flavor of your BBQ. As the drippings from your food vaporize upon contact, they infuse your meals with a rich, smoky essence. Adding to its versatility, the grill includes stainless steel heat zone separators, allowing you to create three separate temperature zones. Grill up your BBQ favorites and simultaneously grill different items at varying temperatures, providing you with the flexibility to cater to a wide range of culinary preferences.
The Blaze Professional LUX Series comes with a safe and reliable flame thrower ignition System. Push and turn a knob to ignite each burner independently, ensuring quick, reliable start-up and precise temperature control across your large grilling surface. Grill like a pro, with each burner, lighting up instantly and evenly, offering you unparalleled ease and efficiency in your outdoor grilling adventures. As a backup, this grill comes equipped with flash tubes with crossover channels as a secondary ignition system. If the primary ignition fails, simply light a match and insert it into the flash tube, which safely directs the flame to the burner, ensuring your grill lights up every time without fail.
In addition, your Professional Lux Grill comes with a 10,000 BTU infrared rear rotisserie burner and includes a heavy-duty rotisserie kit with a waterproof motor. Cook a variety of rotisserie meats right in your backyard for juicy and savory results every time. The 10,000 BTU infrared rotisserie burner delivers intense, even heat for perfectly roasted meats with juicy, flavor-packed results. Easily controlled right from the front gas control panel of your grill, you can easily adjust your infrared backburner to the precise temperature you need for your rotisserie favorites. The rotisserie kit requires a 110V plug-in power source for use. When grilling in the evening or under low-light conditions, the dual interior halogen lights provide you with clear visibility, enhancing both safety and convenience. the Professional Lux Series features red LED lighting on your control panel. These red lights provide a sleek professional look in your custom grill island. Backed by Blaze Grills' unparalleled lifetime warranty, this grill is the perfect addition to your EZ Finish Grill Island giving you a high-performance grill with luxury features for professional results.
Blaze 20-Inch Roll-Out Stainless-Steel Double Trash / Recycling Bin
Key Features
- Two (2) 42-Quart Bins: Effortlessly manage trash and recycling in one convenient location.
- 304 Stainless Steel Construction: Resists weather and rust, ideal for outdoor use.
- Full-Extension Drawer Glides: Gives you easy access and hassle-free bin removal.
Enhance the functionality and organization of your EZ Finish Grill Island with the Blaze 20-Inch Roll-Out Stainless-Steel Double Trash / Recycling Bin. This essential component includes two spacious 42-quart bins, providing ample space for both trash and recycling. Make trash and recycling a breeze when entertaining in your outdoor kitchen and avoid having to go back and forth between your house to throw out trash. The bins are housed in a 20-inch wide and 24-inch deep unit, optimizing your outdoor kitchen space without compromising capacity.
From top to bottom these outdoor pull-out trash drawers are made from durable 304-grade stainless steel, this outdoor double bin trash drawer gives maximum protection against the elements. Whether facing intense sun, rain, or varying temperatures, its material ensures longevity and resistance to rust and corrosion. The sleek stainless-steel finish not only gives you easy cleaning but also beautifully complements other Blaze Outdoor Grill products. The full-extension rollout drawer glides give you easy access to both trash/recycle bins. These glides facilitate effortless removal and emptying of the bins, even when full, adding convenience to your outdoor kitchen chores. The raised mount design of the drawer, complete with a rounded bevel, not only contributes to the unit's durability but also imparts a pronounced, stylish look to your outdoor grill island. This raised mounting look is perfect for brick, wood, stucco, metal, vinyl, natural stones, and more.
Blaze 32 Inch Stainless Steel Double Access Door with Paper Towel Holder
Key Features
- Spacious Storage Underneath Your Grill: 28 3/8" W x 18" H, ideal for large items and propane tanks, or whatever items need to be stored in your grill island.
- 304-Grade Stainless Steel Construction: gives durability and weather resistance for superior storage space.
- Soft-Closing Hinges: Provide gentle closure and reduce wear on your double door storage.
The Blaze 32 Inch Stainless Steel Double Access Door with Paper Towel Holder is a perfect blend of functionality and storage space in your EZ Finish Systems Ready To Finish Grill Island. This double-door storage gives you spacious access with its sizable 28 3/8-inch width and 18-inch height, making it ideal for storing large outdoor cooking accessories, propane tanks, and other outdoor cooking essentials. The construction of the door is of 304-grade stainless steel, giving you durability and resistance to the elements, ensuring it withstands various weather conditions and resists rust and wear over time.
Featuring soft-closing hinges, which prevent the doors from slamming shut. This not only minimizes the stress on the frame, extending the life of the doors but also adds a touch of luxury to the overall experience of using the product. The double-lined stainless-steel doors provide structural integrity strengthening doors for long-lasting outdoor storage use making them suitable for heavy use in any outdoor kitchen environment. In addition, the double-door storage space comes with an integrated paper towel holder, conveniently located on the interior for easy access. This feature is particularly handy for quick clean-ups and maintaining hygiene while cooking outdoors. The door's design, characterized by a raised mount and a rounded bevel, gives it a pronounced and stylish look, seamlessly integrating with various outdoor kitchen setups. With the Blaze Pro LUX 34-inch Gas Grill, or other Blaze doors and drawers, this double door is designed to pair perfectly with your outdoor grill island for an ultimate storage solution.
Blaze 16 Inch Stainless Steel Triple Access Drawer
Key Features
- Optimized Storage: Maximizes space with three spacious drawers, ideal for a wide range of outdoor kitchen items.
- Durable 304-Grade Stainless Steel: Ensures resilience against weather, rust, and wear and tear.
- Raised Mounting Design:: Raised mount with a rounded bevel adds a pronounced, elegant look.
The Blaze 16 Inch Stainless Steel Triple Access Drawer, is a versatile and compact storage solution perfect for your EZ Finish Ready-To-Finish Grill Island. This triple-drawer system is expertly designed to maximize storage space, providing a convenient location for outdoor utensils, plates, platters, towels, cleaning products, and more, while saving valuable space in your outdoor kitchen or grill island. Constructed from premium 304-grade stainless steel, this triple-access drawer is built to withstand the elements, offering the ultimate protection against weather and rust. The premium 304 stainless steel construction gives you long-lasting durability and maintains a clean stainless steel look along with your other Blaze stainless steel appliances. The triple drawer storage comes with a raised mount design, featuring a rounded bevel, providing a pronounced look that pairs perfectly with a variety of outdoor siding finishes, including stone, brick, or wood. This raised mounting look on your triple drawer along with other Blaze Outdoor drawers and doors gives your grill island a modern look that is sure to impress.
The Blaze triple drawer unit is equipped with soft-closing glides, allowing for smooth, gentle opening and closing. This feature minimizes wear and tear and prevents the drawers from slamming shut keeping your storage unit working like new for years to come. The heavy-duty drawer glides also support a high weight capacity, providing peace of mind when storing heavier items. In addition, the Blaze 16-inch Stainless Steel Triple Access Drawer comes with interior LED lighting, which gives you easy viewing and access to contents, especially during evening gatherings or parties. The lighting requires 4 AAA batteries and adds a convenient touch to this well-designed outdoor storage solution.
Blaze 23.5 Inch 5.1 Cu. Ft. Double Drawer Refrigerator
Key Features
- Spacious & Convenient Double Drawer Design for easy access and organization under-the-counter.
- Outdoor Rated for All Seasons, efficient up to 109.4°F.
- Forced Air Cooling System gives you quick, energy-efficient cooling in your outdoor grill island.
The perfect addition to your EZ Finish Ready To Finish Grill Island with the Blaze 23.5 Inch 5.1 Cu. Ft. Double Drawer Refrigerator, a perfect blend of functionality and design. This 2-drawer refrigerator comes with a double drawer design, providing you 5.1 cubic feet of space, ample for storing up to 154 cans. The double drawers on your refrigerator are equipped with soft-closing mechanisms, reducing wear and tear while providing smooth, effortless access. Designed for outdoor use, this fridge is outdoor rated for all seasons, withstanding temperatures up to 109.4°F. Its robust construction using 304 stainless steel ensures durability against the elements and daily wear and tear, maintaining its sleek, modern appearance. Inside your double-drawer refrigerator is white LED interior lighting that illuminates the contents, making it easy to locate items even in low-light conditions. Each drawer features added drawer dividers that offer enhanced organization, allowing you to separate and secure different items effectively. The forced air-cooling system with precision temperature control, ranging from 32°F to 50°F, is another notable feature. The digital thermostat, conveniently located on the top, allows for easy temperature adjustments, ensuring your food and drinks are kept at the perfect temperature. The efficient cooling system, coupled with front ventilation, makes this refrigerator ideal for under-the-counter installations in your EZ Finish Grill Island. The Blaze 23.5 Inch 5.1 Cu. Ft. Double Drawer Refrigerator is the perfect cold storage for your grill island with its convenient drawer design, durability, and high-performance cooling system
Manufacturer Information
Click here for Cut-Out Dimensions
Click here for the Double Drawer Refrigerator Owner's Manual
Click here for the Blaze Refrigerator Trim Kit Specs
Click here for the Blaze Professional LUX Gas Grill Owner Manual
Click here for Infrared Searing Burner Instructions
Blaze Warranty
Blaze outdoor kitchen cabinetry carries a lifetime warranty against any defects in manufacturing and workmanship. Labor is not included. Refer to the manufacturer's manual for full warranty details. Blaze Refrigerator provides a one-year warranty for this product. Under this warranty, the Manufacturer's responsibility is confined to either repairing or replacing the product. This warranty excludes coverage for regular part wear, damage due to negligent or improper use, operation against the provided instructions, or modifications made by anyone other than our authorized service center. The warranty term will not be extended due to repairs or replacements. Please note, that labor costs are not covered under this warranty. Blaze gas grills and side burners come with a lifetime warranty, covering manufacturing and workmanship defects on elements like control valves, cooking grids, stainless steel housing, burners, flame tamers, heat zone separators, and all other stainless-steel parts. Electrical and ignition components enjoy a one-year warranty from the date of purchase. To activate the warranty, grill islands must be registered within thirty days of acquisition. Note: The warranty doesn't cover labor costs.
EZ Finish Systems Warranty
EZ Finish Systems assures that their ready-to-finish islands are protected against any manufacturing and workmanship defects for ten (10) years from the initial date of acquisition.
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EZ Finish Systems 10 Ft Ready-To-Finish Grill Island with Blaze Professional LUX 34-Inch Grill, 2-Drawer Refrigerator, Double Door, and Triple Drawer |
|
|---|---|
| Model | Blaze Professional 10 Ft Kitchen Kit |
| Width | 122" |
| Depth | 34" |
| Height | 36" |
| Grill Island Frame Material | 6061 Aluminum Tubing |
| Grill Island Surface Material | Hardie Backer Board |
| Grill Type | Blaze Professional LUX 34-Inch Gas Grill |
| Configuration | Built-In |
| Fuel Type | Natural Gas (NG) or Propane (LP) |
| Collection | Professional LUX |
| Material | 304 Stainless Steel |
| Primary Color | Stainless Steel |
| Overall Width | 34" |
| Overall Depth | 28.38" |
| Overall Height | 24.25" |
| Weight | 196 lbs |
| Cut Out Width | 32 1/4" |
| Cut Out Depth | 23 5/8" |
| Cut Out Height | 10 1/2" |
| Burner Material | 304 Cast Stainless Steel |
| Number of Burners | 3 Burners |
| Burner Type | H-Burners |
| Total BTUs Per Burner | 18,000 BTUs |
| Total Grilling BTUs | 54,000 BTUs |
| Cooking Grid Material | Stainless Steel |
| Cooking Grid Type | 12mm Hexagonal Cooking Rods |
| Warming Rack Type | Removable Warming Rack |
| Cooking Grid Dimensions | 30 13/16" x 19 15/16" |
| Total Grilling Area | 816 Sq In |
| Main Grilling Area | 615 Sq In |
| Warming Rack Area | 201 Sq In |
| Burger Count | 24 |
| Infrared Rotisserie Burner | Included |
| Infrared Rotisserie BTUs | 10,000 BTUs |
| Rotisserie Kit | Included |
| Primary Ignition Type | Flame Thrower Ignition |
| Secondary Ignition Type | Flash Tubes |
| Flame Tamers Type | 14 Gauge Stainless Steel Flame Tamers |
| Heat Zone Separators | Included |
| Number Heat Zones | 3 |
| Gas Hose Included | No |
| Spring Assisted Hood | No |
| Thermometer | Analog Thermometer on Grill Hood |
| Grill Lights | Exterior/Interior Lighting Included |
| Exterior Lighting Type | Red LED Lights on Gas Controls |
| Interior Lighting Type | Dual Built-In Halogen Lights |
| Requires 110V Power Plug-In Source |
|
| Made in the USA | No |
| Trash Drawer Type | Blaze 20-Inch Double Trash/Recycle Drawer |
| Mounting Type | Raised Mounting |
| Material | 304 Stainless Steel |
| Color | Stainless Steel |
| Overall Width | 19.88" |
| Overall Depth | 24.13" |
| Overall Height | 26.38" |
| Weight | 45 lbs. |
| Cut Out Width | 18" |
| Cut Out Height | 24 3/8" |
| Cut Out Depth | 23 1/8" |
| Number of Drawers | 1 |
| Number of Trash Bins | 2 |
| Trash Bins | Included |
| Trash Bins Size | 42 qt. |
| Refrigerator Type | Blaze 23-Inch 5.1c Double Drawer Refrigerator |
| Model | BLZ-GDBEV-5.1 |
| Drawer Material | 304 Stainless Steel |
| Cabinet Material | Black Painted Metal |
| Interior Material | Stainless Steel |
| Overall Width | 23.5" |
| Overall Depth | 23.5" |
| Overall Height | 33.5" |
| Cut Out Width | 24 1/2" |
| Cut Out Height | 34 1/4" |
| Cut Out Depth | 26" |
| Total Capacity | 5.1 Cu. Ft. |
| Can Capacity | 154 Cans |
| Number of Drawers | 2 |
| Self Closing Drawers | Yes |
| Drawer Dividers | Included |
| Cooling System | Compressor |
| Cooling Type | Forced Air Cooling |
| Refrigerant Type | R-134a |
| Lock | No |
| Ambient Temperature Range | 50°F - 109.4°F |
| Temperature Range | 32°F - 50°F |
| Control Type | Digital Refrigerator Controls |
| Defrost Type | Auto |
| Volts | 115 Volt |
| Amps | 1.3 Amps |
| Energy Star Compliant | No |
| Sabbath Mode | No |
| Water Filtration | No |
| Venting | Vent Underneath Door in Front |
| Outdoor Certification | ETL |
| Drawer Type | Blaze 17-Inch Triple Drawer |
| Mounting Type | Raised Mounting |
| Overall Width | 16" |
| Overall Depth | 21.5" |
| Overall Height | 29" |
| Materials | 304 Stainless Steel |
| Cut Out Width | 15 3/8" |
| Cut Out Height | 27 5/8" |
| Cut Out Depth | 21" |
| Weight | 55 lbs |
| Number of Drawers | 3 |
| Soft-Closing Drawer Glides | Included |
| Interior Drawer LED Lighting | Included (Requires 4 AAA Batteries) |
| Handle Type | Tubular Polished Straight Handle |
| Made in US | Made In The USA With Globally Sourced Parts |
| Double Door Storage Type | Blaze 32-inch Double Door |
| Mounting Type | Raised Mounting |
| Material | 304 Stainless Steel |
| Build Quality | Double-Lined Stainless Steel |
| Overall Width | 33" |
| Overall Depth | 4" |
| Overall Height | 22" |
| Weight | 30 lbs |
| Cut Out Width | 28 3/4" |
| Cut Out Height | 18 1/4" |
| Door Opening Dimensions | 28 3/8" (W) x 18" (H) |
| Number of Doors | 2 |
| Soft-Closing Hinges | Included |
| Number of Drawers | 2 |
| Soft-Closing Drawer Glides | Included |
| Paper Towel Holder |
Included |
| Magnetic Latches |
Included |
| Made in the US | Made In The USA With Globally Sourced Parts |
Shipping Quick Facts
- Free Shipping: Available for orders over $99 within the Continental US.
- Flat-Rate Shipping: $10.95 for orders under $99.
- Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
- Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
- Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.
Shipping & Delivery Details
This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.
Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.
Estimated Delivery Time
Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.
Freight Shipment Specifics
The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.
For Scheduled Delivery
Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.
For Non-Scheduled Deliveries
Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.
Dispatch Timeframe
Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!
Change of Address
Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.
Cancellations
You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.
Parcels Damaged in Transit
If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.
If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.
Easy Returns
- 30-Day Returns – Hassle-free returns within 30 days of purchase.
- Easy Process – Contact us for quick approval and a prepaid return label.
- No Restocking Fees – Enjoy full refunds without additional deductions.
- Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
- Prepaid Shipping Labels – Convenient return shipping within the continental US.
- Return Shipping: We take care of all return logistics, and the shipping cost is deducted directly from your refund—no separate payments required.
BBQ Kitchen Pros Return Policy
At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.
30 Day Returns
We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition.
Return Shipping
We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.
To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.
Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company.
Damaged Items
If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery.
Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.
Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.
We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.
A. 30 Day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.
B. Easy Return Process
To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Items that are not eligible for return include the following:
Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description.
C. Damaged & Wrong Products & Issues
Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
D. Exchanges
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.
E. No Re-stocking Fees
For our products, there is no Restocking Fee.
F. Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.
