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American Made Grills Muscle 36 Inch Hybrid Built In Grill
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American Made Grills Muscle 36 Inch Hybrid Built In Grill

SKU MUS36-NG
$9,650.00
+ Free Shipping
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American Made Grills Muscle 36-Inch Hybrid Grill



Key Features

American Made Grills Muscle Series captures the bold style of a Shelby Cobra with its sleek, polished stainless steel design and powerful, high-performance grilling.

  • Versatile hybrid fuel tray system lets you grill with charcoal, wood chunks, lump charcoal, or gas for authentic BBQ flavors.
  • 304 stainless steel construction ensures extreme durability, resisting weather, rust, and high grilling temperatures.
  • 16-gauge double-lined grill hood keeps grilling temperatures consistent and prevents discoloration from high heat.
  • Spring-assisted hood makes lifting the grill hood easy while cooking.
  • Five 14-gauge stainless steel burners deliver a combined 110,000 BTUs for powerful, even grilling across the entire surface.
  • Spacious 1,072 sq. inch cooking area lets you grill multiple dishes or up to 45 burgers at once.
  • Heavy-duty 9-gauge V-shaped cooking grates provide perfect sears and can be reversed for more delicate foods.
  • Adjustable two-position warming rack offers flexibility for grilling larger items.
  • Heat zone separators allow precise cooking of different foods at varying temperatures.
  • 12-gauge stainless steel burner covers protect burners from grease and food debris.
  • Easy-clean drip pan with drainage simplifies grease cleanup and minimizes flare-ups.
  • Flame thrower ignition guarantees a safe and reliable start every time.
  • Built-in bright halogen lights for clear visibility while grilling at night.
  • Blue LED gas knob lights add a sleek, professional touch to your outdoor kitchen.
  • Includes a comprehensive accessory kit: rotisserie with storage, heavy-duty grill cover, grate lifting tool, stainless steel griddle, drop-in infrared burner, leather gloves, wood & charcoal fuel kit, and care kit.
  • Proudly made in the USA and backed by a Gold Standard warranty.

AMG Muscle Grill | Multi-Fuel System Versatility

Step up your outdoor cooking game with the American Made Grills Muscle 36 Inch Hybrid Built-In Grill – where cutting-edge versatility meets top-tier performance in a sleek, hybrid design. Drawing inspiration from the iconic Shelby Cobra's bold and aggressive lines, this grill combines unparalleled grilling power with striking looks, making your outdoor kitchen not just a luxury grade grill, but a true statement piece. The Muscle Series is engineered for those who appreciate both style and substance, embodying the spirit of classic American muscle cars.

At the heart of the Muscle Series is a unique 14-gauge stainless steel hybrid multi-fuel tray system. This innovative design allows you to effortlessly switch between gas, charcoal, lump charcoal, or wood chunks, enabling you to impart authentic BBQ flavors to every dish. Imagine adding a hint of applewood smoke to your chicken or achieving the perfect charcoal-seared ribeye—all with the flexibility that only American Made Grills can provide.

Muscle - 36" Hybrid Grill | American Quality 304 Stainless Steel

Constructed from American-quality 304 stainless steel, this grill is designed to withstand the harshest elements, offering ultimate durability against rust, extreme weather, and high grilling heat. The 16-gauge double-lined grill hood ensures consistent temperatures and protects the grill’s appearance from discoloration due to high heat. The spring-assisted grill hood and large stainless steel handle make it easy to lift, even during a busy grilling session.

The Muscle Grill’s heavy-duty 9-gauge V-shaped cooking grates are engineered for versatility. These grates channel drippings away from the food to reduce flare-ups and can be reversed to a flat side for delicate cooking. With an expansive 1,072 sq. inch grilling surface, you can effortlessly grill multiple dishes at once or up to 45 burgers, making it ideal for both small gatherings and large parties. The adjustable two-position warming rack provides additional space and flexibility, accommodating larger BBQ masterpieces with ease.

Muscle Grills Brings the Heat With 110,000 BTUs of Powerful Grilling

This powerhouse is equipped with five 14-gauge stainless steel burners, delivering an impressive 110,000 BTUs of total grilling power (22,000 BTUs per burner). Whether you're slow-cooking or searing steaks, this grill ensures consistent, high-performance results across its entire surface. The heat zone separators allow for simultaneous cooking at different temperatures, while the 12-gauge stainless steel burner covers offer robust protection against grease and food debris, extending the life of your grill.

For ultimate convenience and safety, the grill includes a flame thrower ignition system that ensures a reliable start every time. Built-in dual bright halogen lights illuminate your cooking area, making it easy to grill after dark, while the blue LED gas knob lights enhance the grill's sleek, professional look.

Includes Complete Grilling Kit

The Muscle Series comes complete with a full set of accessories, including a rotisserie kit, heavy-duty grill cover, grate lifting tool, stainless steel griddle, drop-in infrared burner, leather gloves, fuel kit (wood & charcoal), and a care kit. Each item is designed to enhance your grilling experience, offering everything you need to master the art of outdoor cooking. Proudly made in the USA and backed by a gold-standard warranty, this grill is a testament to American craftsmanship, ensuring long-term satisfaction and peace of mind. Order your Muscle 36 Inch Hybrid Built-In Grill today and transform your outdoor cooking experience into something truly exceptional!


Lifetime Warranty

American Made Grills offers a Gold Standard Lifetime Warranty that covers manufacturing defects, stainless steel materials, cooking grates, burners, burner covers, valves, flame tamers, heat zone separators, temperature gauges, hood springs, and briquette systems. Additionally, all other components, such as LED bulbs, wire harnesses, switches, power source wires, transformers, and interior halogen light wires and bulbs, are covered under a three (3) year warranty. Labor is not included in the warranty.


Manufacturer Information

Click here for Warranty Information

Click here for the Owner's Manual

Click here for Line Drawings


Order now with free shipping!

 AMG 36 Grill

Model  MUS36
Material 304 Stainless Steel 
Fuel Type Natural Gas or Propane
Hybrid Fuel System Multi-Fuel Tray (Wood or Charcoal)
Configuration Built In
Primary Color Stainless Steel
Dimensions
  • Width: 37"
  • Height: 33"
  • Depth: 33.25"
Cut Out Dimensions
  • Cut Out Width: 35"
  • Cut Out Height: 15"
  • Cut Out Depth: 25"
Number of Burners 5 Burners
Total BTUs 110,000 BTUs
Grill Grate Type 9-Gauge Reversible Grill Grates
Total Grilling Area 1,106 Sq In
Main Grilling Area 748 Sq In
Warming Rack Area 358 Sq In
Warming Rack Type 2-Position Adjustable Warming Rack
Ignition Type (Primary Ignition) Flame Thrower
Flash Tubes (Secondary Ignition) Yes
Infrared Backburner None
Grilling Lights Yes, Internal & External
Internal Grilling Lights Dual Built-In Halogen Lights
Exterior Grilling Lights Blue LED Lights on Gas Knobs
Grill Hood Type 16-Gauge Double-Lined Hood
Spring Assisted Hood Yes
Thermometer Analog
Heat Zone Separators Yes
Gas Hose Included Yes
Drop-In Infrared Main Burner Included
Grate Lifting Tool Included
Built-in Grill Cover Included
Stainless Steel Griddle Plate Included
Fuel kit (Wood & Charcoal) Included
Leather Gloves Included
Rotisserie Kit Included
Made in the USA Yes

 

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns  Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Shipping Cost: We take care of all return logistics, and all shipping costs are deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

AMG Grills Comparison Chart

American Made Grills Encore 36 Inch Hybrid Built In Grill American Made Grills Encore 36 Inch H...
American Made Grills Muscle 36 Inch Hybrid Built In Grill American Made Grills Muscle 36 Inch H...
Alfresco ALXE 36-Inch Built-In Gas Grill With Rotisserie Alfresco ALXE 36-Inch Built-In Gas Gr...
Blaze Professional LUX 34 Inch 3 Burner Built-In Gas Grill With Rear Infrared Burner Blaze Professional LUX 34 Inch 3 Burn...
Class

Luxury

Luxury

Luxury

Luxury

Configurations

Built-In / Freestanding

Built-In / Freestanding

Built-In / Freestanding

Built-In / Freestanding

Fuel Type

Natural Gas / Propane / Charcoal / Wood

Natural Gas / Propane / Charcoal / Wood

Natural Gas / Propane

Natural Gas / Propane

Total BTUs

110,000

110,000

82,500

54,000

# of Burners

5

5

3

3

Burner Type

Stainless Steel Tube Burners

Stainless Steel Tube Burners

18SR ACCUFIRE Titanium Stainless Steel U-Burners

Cast Stainless Steel H-Burners

Ignition Type

Flame Thrower Ignition

Flame Thrower Ignition

110V Push-Button Ignition

Flame Thrower Ignition

Rotisserie Burner Type

None

None

18,500 BTU Ceramic Infrared Burner

10,000 BTU Ceramic Infrared Burner

Rotisserie Kit

100 lbs Capacity Drop-In Rotisserie

100 lbs Capacity Drop-In Rotisserie

Integrated 120 lb. Mega-Drive Rotisserie System

50 lbs Capacity Drop-In Rotisserie

Heat Zone Separators

Yes

Yes

Yes

Yes

Smoking System

Multi-Fuel Tray

Multi-Fuel Tray

Signature Taste Smoke System

Smoker Box Sold Separately

Cooking Grate Type

9 Gauge V-Shaped Cooking Grates

9 Gauge V-Shaped Cooking Grates

3/8" Electro-Polished Rounded Cooking Grate

12mm Hexagon Shaped Grill Grates

Warming Rack

2-Position Warming Rack

2-Position Warming Rack

3-Position Warming Rack

Removable Warming Rack

Burger Count

45

45

32

24

Total Grilling Area

1,106 Sq In

1,106 Sq In

--

816 Sq. Inches

Main Grilling Area

748 Sq In

748 Sq In

660 Sq. Inches

615 Sq. Inches

Warming Rack Area

358 Sq Inches

358 Sq Inches

--

201 Sq. Inches

Grill Lights

Interior / Exterior

Interior / Exterior

Interior / Exterior

Interior / Exterior

Made in USA

Yes

Yes

Yes

Yes

View product View product View product View product

Shop American Made Grills

Learn More About Us

Owner-Operated, Built with Passion, Driven by Expertise.

Description

American Made Grills Muscle 36-Inch Hybrid Grill



Key Features

American Made Grills Muscle Series captures the bold style of a Shelby Cobra with its sleek, polished stainless steel design and powerful, high-performance grilling.

  • Versatile hybrid fuel tray system lets you grill with charcoal, wood chunks, lump charcoal, or gas for authentic BBQ flavors.
  • 304 stainless steel construction ensures extreme durability, resisting weather, rust, and high grilling temperatures.
  • 16-gauge double-lined grill hood keeps grilling temperatures consistent and prevents discoloration from high heat.
  • Spring-assisted hood makes lifting the grill hood easy while cooking.
  • Five 14-gauge stainless steel burners deliver a combined 110,000 BTUs for powerful, even grilling across the entire surface.
  • Spacious 1,072 sq. inch cooking area lets you grill multiple dishes or up to 45 burgers at once.
  • Heavy-duty 9-gauge V-shaped cooking grates provide perfect sears and can be reversed for more delicate foods.
  • Adjustable two-position warming rack offers flexibility for grilling larger items.
  • Heat zone separators allow precise cooking of different foods at varying temperatures.
  • 12-gauge stainless steel burner covers protect burners from grease and food debris.
  • Easy-clean drip pan with drainage simplifies grease cleanup and minimizes flare-ups.
  • Flame thrower ignition guarantees a safe and reliable start every time.
  • Built-in bright halogen lights for clear visibility while grilling at night.
  • Blue LED gas knob lights add a sleek, professional touch to your outdoor kitchen.
  • Includes a comprehensive accessory kit: rotisserie with storage, heavy-duty grill cover, grate lifting tool, stainless steel griddle, drop-in infrared burner, leather gloves, wood & charcoal fuel kit, and care kit.
  • Proudly made in the USA and backed by a Gold Standard warranty.

AMG Muscle Grill | Multi-Fuel System Versatility

Step up your outdoor cooking game with the American Made Grills Muscle 36 Inch Hybrid Built-In Grill – where cutting-edge versatility meets top-tier performance in a sleek, hybrid design. Drawing inspiration from the iconic Shelby Cobra's bold and aggressive lines, this grill combines unparalleled grilling power with striking looks, making your outdoor kitchen not just a luxury grade grill, but a true statement piece. The Muscle Series is engineered for those who appreciate both style and substance, embodying the spirit of classic American muscle cars.

At the heart of the Muscle Series is a unique 14-gauge stainless steel hybrid multi-fuel tray system. This innovative design allows you to effortlessly switch between gas, charcoal, lump charcoal, or wood chunks, enabling you to impart authentic BBQ flavors to every dish. Imagine adding a hint of applewood smoke to your chicken or achieving the perfect charcoal-seared ribeye—all with the flexibility that only American Made Grills can provide.

Muscle - 36" Hybrid Grill | American Quality 304 Stainless Steel

Constructed from American-quality 304 stainless steel, this grill is designed to withstand the harshest elements, offering ultimate durability against rust, extreme weather, and high grilling heat. The 16-gauge double-lined grill hood ensures consistent temperatures and protects the grill’s appearance from discoloration due to high heat. The spring-assisted grill hood and large stainless steel handle make it easy to lift, even during a busy grilling session.

The Muscle Grill’s heavy-duty 9-gauge V-shaped cooking grates are engineered for versatility. These grates channel drippings away from the food to reduce flare-ups and can be reversed to a flat side for delicate cooking. With an expansive 1,072 sq. inch grilling surface, you can effortlessly grill multiple dishes at once or up to 45 burgers, making it ideal for both small gatherings and large parties. The adjustable two-position warming rack provides additional space and flexibility, accommodating larger BBQ masterpieces with ease.

Muscle Grills Brings the Heat With 110,000 BTUs of Powerful Grilling

This powerhouse is equipped with five 14-gauge stainless steel burners, delivering an impressive 110,000 BTUs of total grilling power (22,000 BTUs per burner). Whether you're slow-cooking or searing steaks, this grill ensures consistent, high-performance results across its entire surface. The heat zone separators allow for simultaneous cooking at different temperatures, while the 12-gauge stainless steel burner covers offer robust protection against grease and food debris, extending the life of your grill.

For ultimate convenience and safety, the grill includes a flame thrower ignition system that ensures a reliable start every time. Built-in dual bright halogen lights illuminate your cooking area, making it easy to grill after dark, while the blue LED gas knob lights enhance the grill's sleek, professional look.

Includes Complete Grilling Kit

The Muscle Series comes complete with a full set of accessories, including a rotisserie kit, heavy-duty grill cover, grate lifting tool, stainless steel griddle, drop-in infrared burner, leather gloves, fuel kit (wood & charcoal), and a care kit. Each item is designed to enhance your grilling experience, offering everything you need to master the art of outdoor cooking. Proudly made in the USA and backed by a gold-standard warranty, this grill is a testament to American craftsmanship, ensuring long-term satisfaction and peace of mind. Order your Muscle 36 Inch Hybrid Built-In Grill today and transform your outdoor cooking experience into something truly exceptional!


Lifetime Warranty

American Made Grills offers a Gold Standard Lifetime Warranty that covers manufacturing defects, stainless steel materials, cooking grates, burners, burner covers, valves, flame tamers, heat zone separators, temperature gauges, hood springs, and briquette systems. Additionally, all other components, such as LED bulbs, wire harnesses, switches, power source wires, transformers, and interior halogen light wires and bulbs, are covered under a three (3) year warranty. Labor is not included in the warranty.


Manufacturer Information

Click here for Warranty Information

Click here for the Owner's Manual

Click here for Line Drawings


Order now with free shipping!

Specs & Dimensions

 AMG 36 Grill

Model  MUS36
Material 304 Stainless Steel 
Fuel Type Natural Gas or Propane
Hybrid Fuel System Multi-Fuel Tray (Wood or Charcoal)
Configuration Built In
Primary Color Stainless Steel
Dimensions
  • Width: 37"
  • Height: 33"
  • Depth: 33.25"
Cut Out Dimensions
  • Cut Out Width: 35"
  • Cut Out Height: 15"
  • Cut Out Depth: 25"
Number of Burners 5 Burners
Total BTUs 110,000 BTUs
Grill Grate Type 9-Gauge Reversible Grill Grates
Total Grilling Area 1,106 Sq In
Main Grilling Area 748 Sq In
Warming Rack Area 358 Sq In
Warming Rack Type 2-Position Adjustable Warming Rack
Ignition Type (Primary Ignition) Flame Thrower
Flash Tubes (Secondary Ignition) Yes
Infrared Backburner None
Grilling Lights Yes, Internal & External
Internal Grilling Lights Dual Built-In Halogen Lights
Exterior Grilling Lights Blue LED Lights on Gas Knobs
Grill Hood Type 16-Gauge Double-Lined Hood
Spring Assisted Hood Yes
Thermometer Analog
Heat Zone Separators Yes
Gas Hose Included Yes
Drop-In Infrared Main Burner Included
Grate Lifting Tool Included
Built-in Grill Cover Included
Stainless Steel Griddle Plate Included
Fuel kit (Wood & Charcoal) Included
Leather Gloves Included
Rotisserie Kit Included
Made in the USA Yes

 

Shipping Quick Facts

  • Free Shipping: Available for orders over $99 within the Continental US.
  • Flat-Rate Shipping: $10.95 for orders under $99.
  • Free Curbside Liftgate Delivery: Included with all freight and LTL deliveries.
  • White Glove & Installation Service Available: Call 888-678-3530 to arrange your installation and delivery.
  • Scheduled Delivery Appointments: All freight and LTL deliveries include a scheduled appointment at your convenience to ensure you're home.
  • Cancellations: Allowed before dispatch; refer to our Return Policy if the order has already shipped.

Shipping & Delivery Details

This Shipping Policy applies to orders shipped within the United States (excluding Hawaii & Alaska). By placing an order with us, you accept the policies contained herein.

Enjoy free shipping for orders over $99. Orders under $99 pay a flat shipping fee of $10.95. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.


Estimated Delivery Time

Post shipment, anticipate receiving your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.


Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedures to anticipate.


For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate service, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.


For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!


Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.


Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.


Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

Easy Returns

  • 30-Day Returns  Hassle-free returns within 30 days of purchase.
  • Easy Process – Contact us for quick approval and a prepaid return label.
  • No Restocking Fees – Enjoy full refunds without additional deductions.
  • Free Damage Protection – We’ll replace or refund damaged or incorrect items quickly, covering all shipping and additional costs for your convenience.
  • Prepaid Shipping Labels – Convenient return shipping within the continental US.
  • Shipping Cost: We take care of all return logistics, and all shipping costs are deducted directly from your refund—no separate payments required.

 BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.


30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 


Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, and pallet, (if included) and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 


Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.


A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.


B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 


C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.


D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.


E. No Re-stocking Fees

For our products, there is no Restocking Fee.


F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.